I was getting close to the end of my Outback warranty and had a few minor issues I needed taken…read morecare of before a big trip. I was honestly worried I wouldn't be able to get everything handled in time. Arielle (the red‑headed one) helped me set up an appointment and immediately put me at ease. When I arrived, another staff member told me they weren't sure the repairs could be finished before my warranty expired. But once I met with Arielle, she told me not to worry -- she would make sure it got done. And she did exactly that. She got the parts ordered, kept things moving, and made sure everything was finalized before the deadline. Throughout the whole process, she kept me updated and never made me feel like just another customer. Talking with her felt like talking to a friend who genuinely cared about my situation. She made me feel heard, valued, and supported. She even helped me get a loaner car while the repairs were happening, and anytime I had a question she answered quickly. I always ask for Arielle when I need service because she listens, follows through, and makes sure my needs are met. She's the reason I trust bringing my car here.

I contacted this dealership to get a price quote for a windshield replacement. I specifically asked…read morehow much I would need to pay upfront and whether the $1,222.13 quote included everything needed after the replacement, including EyeSight/ADAS recalibration. I clearly told them that I had an appointment with Safelite and that I had not decided whether to move forward with the dealership. I said I would let them know if I decided to proceed, and that Monday morning would be my preferred time if I did. I never asked or authorized them to order the windshield. Later, I was told that the windshield had already been ordered and that I would be charged a $133.80 restocking fee if I didn't proceed. I was extremely frustrated because I had only been requesting information and had explicitly said I had not made a decision. Customers should be clearly informed and asked for authorization before parts are ordered that could result in a fee. Very disappointing experience.

They are super amazing. They help get my dream car. Cant thank them enough…read more 10/10 recommend going here if you need any work done on your car

Extremely bad and unprofessional service. I strongly advise everyone to stay away from this place…read more I was overcharged for poor and careless work. When I got my car back, the wiring was left exposed and improperly installed. After his work, my car's computer stopped working, which was never an issue before. This clearly shows negligence and lack of professionalism. I will be reporting this to the appropriate authorities and consumer protection agencies if this issue is not resolved

The Transmission work done on my car was excellent They…read moreworked on my 2018 Nissan Rogue, which had several transmission issues. They repaired every issue a very professional I was very satisfied with the price. Highly recommend this shop. Jesse P

This is the second vehicle I have had the transmission rebuilt by these guys. Both cases…read moreeverything went very well. First truck went anther 120k miles before requiring another rebuild. Just had the second truck done recently. So we will see however I expect it to do well. I have sent 3 or 4 other people there over the years and they have had no issues. As such I can't imagine why there are any poor reviews on this place as everyone I know who has taken their vehicle there has had great success with the overall process.

I have been using Smith auto for close to 30 years. It is hard to find an honest mechanic, but I…read morefound one in Smith auto. I could not recommend them more.

They guarantee their work for 2 years. Spent a lot of money for AC repair and spent the next 2…read moreyears getting them to do warranty service. After two years they washed their hands of my AC problem and I now have to go somewhere else to get my AC fixed for the same continual problem. I also had a bad rubbing noise under the hood only during cold spells. Was told the bushings had dried out on some suspension parts and that they were over due to be replaced. Had them replaced only to have the same rubbing noise return the coming winter. Incompetent???

Robert and team can fix anything!…read more We bough a car from Carmax and the AC broke. Carmax couldn't fix it so they involved the Dealer. The Dealer claimed to have fixed it and the AC broke 10 days later. We took it to Autotechtronics and they got the job done! More than a year later still running strong!

I have trusted my vehicles to Autotechtronics for many years. I have never been disappointed with…read morethe quality of their service or the charges for the work done. I highly recommend them to everyone who desires high quality and a fair price.

Service was exceptional and friendly. Helpful with describing what was needed and getting the work…read moredone in a timely manner.

Love those place! Personable. Quick. Great work. Honest. Full of great info too! I will be back…read morewith my audi a5 (that is newly out of warranty). Keep up the great work yall!

I want to give thanks to Rick (General Manager) along with his staff: Brandon Castro (Sales Rep),…read moreJavier (Finance Rep) and Rye (Finance Rep). They made the purchase of a new 2027 Telluride with a trade-in of a 2024 Telluride smooth and letting me leave the dealership with feeling accomplished and with a BIG smile! This is my 2nd purchase at Westside Kia and I hope to return back for a 3rd! I highly recommend coming in and making sure that Rick is here to verify all numbers are at the best deal possible! I also want to mention that they welcome customers to bring in a check from your bank if their finance department cannot beat the interest rate!

What a a horrifically bad service department. I brought my car in for an oil change at 5:39pm when…read morethe stated hours of operation for the service department are until 7pm. They said the mechanic would not take me because he's done at 6pm. They did not offer to make a future appointment, did not apologize, and could not look more annoyed when I asked if you're open until 7pm why could you not take a car. They said they're only open until 7 "waiting around for people to take their cars". I'm pretty sure they took me as a customer so they could make the sale of my car (5 months ago) when I walked in later in the evening. This is beyond upsetting and I'm beyond upset and could not feel less valued as a customer.

We have been going here for years. Only mechanic we trust. Go ahead compare and shop around. You…read morewill find they are fare and do the job right. Our Toyota made it 245,000 miles with them and they told us the last time we brought it in, it's not worth the money to repair it anymore. Not too many mechanics would be that honest. Would highly recommend.

I have known David for over 17 years and he works on all our family cars. He is very knowledgeable…read morehelpful and will help to get you the best price and cost. His Staff are very helpful and polite. His shop is a family business and I give him all my families' automotive business.