The team at Discount, Mufflers & Brakes in Lansing were absolutely incredible !!!!! It's been a…read morelong time since I've seen customer service this well done! They told me what my options were that would get me by for now as well as a total repair of the whole muffler , then got me right in and out in less than 2 hours even though they were completely swamped. I cannot recommend this business enough !!! Honest & efficient which is hard to come by in auto repairs nowadays- don't look any further just go see the team and they will treat you right!

I recently stopped in to have my truck looked over seeing as it had been parked for over a year i…read morecalled in ahead of time and spoked with the new owner gordy i told him I was a past customer and haven't been up in a while and very happy dealing with bob and Noah over the years in the past he was very polite until I got there instantly I felt ignored seeing as there was no one in the shop and the lot was way emptier than in the past I thought i would get good service but Gordy proceeded to ask what was wrong with my vehicle then keep countering my description of what I was having issues with on my vehicle with questions that he inturn would barley let me get a description of my problems out of my mouth also would ask another question then tell me he's not the mechanic almost like pushing me away or blowing me off but not before saying what he has to say very clearly in my 20 years of dealing with discount I never ran into any problem or issues until the new owner you can even tell things are very different by the parking lot it went from always being very full and No where to park to barley any cars in the lot

Scammers!! Paid 4200.00 for an engine over 4 weeks ago…read more Gives a delivery date.. then said truck down... that has been excuse last three weeks! Still no engine and blocking our calls!

Have been going to Scott's garage to have my vehicles fixed for over 25 years. Just out of…read morecuriosity I was looking over the reviews. Let me say that this guys knows how to fix cars, hands down. He is very honest and will tell you what he believes to be the problem. Always friendly and has gotten the job done for us dozens of times over the years. I'd hate to have to find another mechanic in the area.

Very prompt courteous service. Clean, friendly shop and prices were great…read more Repairs were made on a very timely basis and they were very helpful with my problems

These guys are the Jesus Christ of automobile repair tech, as an out-of-town or who is being prayed…read moreupon by every jerk that's one of the charge me for coffee, Haircut hotel room rooms and any necessity I have desired wow newly in Michigan these fellows came to my rescue like Like stayed, proud honest veterans of the industry with unparalleled automotive knowledge, and I even found out that the tenure of the average employee is even more than five years something you don't see where I come from highly recommended easy parking with an unbeatable pot of coffee. These guys make me coffee then Cracker Barrel, which is simultaneously impressive and sad for the people at Cracker Barrel go see Jim for smiles.

What an Amazing team! One of my FAVORITE things is their pick up and drop off service they offer…read more It started from a phone call, I believe I spoke to Jake . His customer service made me feel comfortable to bring in my vehicle for some work done. As I was sitting there, waiting for my car to be worked on. I was able to witness how they conducted themselves from the customer service over the phone to even interacting with other parts delivery personnel and each other. I share this to say that I felt like I meet a genuine, honest, hard working group of guys. D, I already referred your team that same day. Thank you again. I DONT WANT TO SEE YOU, BUT IF I HAVE TO SEE SOMEONE THEN I WOULD DEFIANTLY PICK VISION TIRE AND AUTO *****

We had a 2:30 appointment for four new tires and a four wheel alignment. They didn't have the…read moreright tires in stock and didn't know we needed the alignment. It took over three hours!

We arrived one minute before they closed with a nail in our tire and five hours of driving to go…read more They didn't have the tire we needed, but on their own time took the time to help us put on our donut. So encouraging to know there are kind people in the world!

Horrible customer service. Booked a "9 AM appointment." Told at 10:45 AM they would be looking at…read moreit within an hour or so. By 4:30 PM, they hadn't even looked at the car and weren't sure they would be able to do the work the next day. Waste of my time. Won't be back.

TLDR: 1-VERY POOR COMMUNICATION-while total price reasonable…read morethey totally incorrectly quoted price 2-HAD CAR WAY TOO LONG FOR A 1 HOUR SERVICE-3 days 3-DID NOT DO INITIAL SERVICE REQUESTED-did rear instead of front differential 4-Overfilled fluid-required service at other shop 5-Front desk person not helpful, manager condescending even though I have plenty of mechanic experience Called to have front (and if necessary rear) differential fluid change on kid's AWD car due to front axle binding while making turns. We were quoted $160 for this service by phone and text. LJ at front desk accepted car, we did not hear from them for more than 24 hours. Daughter received text stating cost would be $250 including a "diagnosis fee", and she declined to sign (I had diagnosed the problem). On phone they then said they only changed REAR differential fluid (NOT what we asked for or were quoted) and front problem persisted-we were polite during this time. We were then quoted additional $200 for front diff service. We went to store, LJ was at computer and said "It will be a minute" while we waited.... After 2 minutes he finally looked up and engaged with my daughter, then went to get manager. Manager mostly pleasant but only addressed me (owner daughter standing right there) and was condescending when I asked specifics regarding the work to be done stating "you let me handle the mechanics of the car". They finally did the front diff/transmission fluid change at a "discount" of $150 after having car for 3 days! Checked and they overfilled fluid by at least 1 quart. Had front diff serviced again at another shop.

I went to this place as my brakes were squeaking a bit. Turns out there's nothing wrong. Most other…read moreplaces would have needlessly replaced or pretend to replace the pads. There are still honest people and I will come back here for service.

I brought my Jeep in for service by an appt. They got me in early and diagnosed the issue quickly…read more The cost was reasonable and I did call other shops in the area before moving forward. The repair time was quick and I have been very pleased with everyone here. Thank you Team Blundy Hoppes. i will continue to use them for all my vehicle needs.

Basically the told me they didn't have time to fix my car. IF they had called and said you would be…read morebetter served by going to a better repair place. I could have taken that. However they hemmed and hawed about how much work it would be and didn't know how the prior worker disconnected my car even though it had been done there. The only good thing is I was charged 55 and not 125 to tell me they didn't want to take on the job. If you need tires or brake work fine but with any older car (2007) I would not recommend

To the Owner/Manager,…read more I recently had front end work done on my vehicle at your location. Following that service, I discovered that the lugnuts on my rear tire had not been properly tightened -- a serious safety hazard that could have caused a wheel separation while driving. I called your shop to address this and was not offered any reimbursement or acknowledgment of the issue. I am asking that you make this right by reimbursing me for the cost of having this corrected. I'd like to resolve this directly with you before taking further steps, including filing a complaint with the Better Business Bureau or my state's consumer protection office. Please contact me at your earliest convenience. Sincerely, Kamerin

Absolutely FANTASTIC! The catalytic convertor was cut off my car on 12/9/22. My insurance…read morecompany said it would take it until the middle of February 2023 to get it fixed. Insurance came out on 12/15/22, towed to Muffler Man on 12/16/22, they called on 12/17/22 and were ready to fix it. They had to wait for the insurance people to show upon 12/20/22 and it was fixed that day for 1/3 of the price others had quoted. They did a great job, were fast, friendly and very profession!