We had such a great experience with Trevor! We rented a car over Christmas, and when the car we…read moreoriginally wanted wasn't available, Trevor called us to walk through backup option which we really appreciated. When we arrived to pick up the car, there were no vehicles in the lot and we got a little nervous, but Trevor explained before we could even ask that he had parked the SUV on the street so people wouldn't ask about it. That level of attention to detail truly felt above and beyond. His communication was excellent, he was incredibly kind, and he made the entire experience seamless and stress-free. I will absolutely come back to this location specifically because of him.

Trevor and Nick were amazing! I was planning to move and they assisted me the whole way. Trevor…read moremade sure to have really good communication throughout the whole process. We really appreciate all of the help and assistance! I have rented here multiple times, Nick and Trevor have been extremely kind each visit!

Alamo car rental has been very efficient on all of your travels. I am a member of their "Insiders"…read moreprogram and often utilize their Skip the Counter option when we travel. Our rentals are great the majority of the time but on the few occasions we have had an issue we have contacted their customer service via text and email and they have always worked with us to resolved any issue we have. I will rent from Alamo again in the future.

Confirmation: 372515273…read more Good- On floor B, the guy who got us our car was awesome! The desertion you described is the You Bad- Long line even if the reservation was done through Costco ~45 mins. There was no way to accelerate those of us who had an existing reservation in. When asking the Asian guy ( who called himself manager)!... he was somewhat curt. On my return, it was hard to find the entrance to the parking lot where we needed to return. I kept circling around. This should be clarified when renting to make the return process smooth. My issue was with the front desk curtness.... And the long wait.

When we dropped off our rental once our own car was repaired, the customer service rep. (a…read morewonderful young woman, whose name sounds like Euvla), got us processed and driven over to Caliber Collison really quickly. Best rental return we've ever had!

Pretty much the worst service I have received in a long time. I reserved a small SUV and to be…read morepicked up at my home. No one came to pick me up or called. When I called the location near me, which I called initially, they blamed the reservation department for not letting them know. So it is my fault their departments don't communicate? Well then they said they no longer had the SUV available that I reserved. Doesn't a reservation mean they are holding a car for you? They asked if I would accept a car, which I would not. I asked if they could give a discount or a free day for the huge inconvenience and they said no. The best they could maybe do is drive to another location to see if they had something similar i what I had reserved. Then they hung up on me. I have to say their service has really declined and even though their company failed me as a customer, they weren't willing to provide anything to make up for it.

Phantasy is the best way to rent a car in Seattle. My years of using rental companies like…read moreenterprise, hertz, and Budget are all over! I couldn't have experienced more reliability, responsiveness, and attentiveness from any other service. I needed a car quickly and only for a few hours. Instead of paying for a bunch of Uber rides, I was able to book an amazingly well kept car through Phantasy's Turo account and get around town with affordability and fashion. Highly recommend!

Great alternative to big companies like hertz or enterprise. Surprisingly affordable and excellent…read moreservice!

I'm writing about the car we upgraded to @ the Seattle Budget lot; a Toyota 4x4 from a small…read morecompact, which Agent John at desk suggested for our business/ personal trip. However, after leaving the lot we began to notice it was full of personal receipts, snacks, masks and a permeating, sharp sour odor. Although it had the seal of approval of the previous cleaner on the dash, ( which I gave to the second cleaner when returned), she took the original, hand-signed authorization( that he had completed his job) to her office, never to return. We were unable to settle this situation at the lot, but have pictures, including the personal papers. We left the snacks and masks as is, but I have pics if you would like to see them. Honestly, we had to wipe everything down, but couldn't eradicate the smell! I'm glad that we all had our vaccinations because, this is a Pandemic!!!!! I have spent much more time on this than it should have taken to resolve this. The other portal would not accept information and bounced me 4 times, and agents have rerouted me 5 times. No one seemed to be able to help. Sent from my iPad

I rented a car through expedia for the month of may and picked up at this location. I got a car…read morewith only 400 miles on it and Bill and the team at the office were extremely accommodating and friendly throughout: 1) They worked with me to extend my rental for a few days at a much cheaper rate than expedia 2) They let me return my car a few hours past the return time 3) They tolerated my calls and were helpful when I thought I might've locked they keys inside on the way to return Highly recommend this location!

The Hertz Car Rental main customer service number is *+1-888-927-5033™ or +1 (888) (927) (5033)*…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. ## Seamless Reservation & Hassle-Free Planning The car rental booking experience was smooth from beginning to end, with a user-friendly process that made planning transportation simple. Vehicle options, including economy cars, SUVs, luxury vehicles, vans, and flexible rental plans, were presented clearly so travelers could compare features, space, and pricing before confirming. Selecting pickup and return locations required only a few steps, and the reservation confirmation arrived immediately with all rental details organized in one place. ## Convenient Pickup & Stress-Free Departure The pickup experience was designed for convenience and efficiency. Dedicated rental counters and streamlined check-in options helped reduce waiting time, while clear rental agreements made it easier to understand vehicle terms before departure. Staff assistance was available for questions about insurance, fuel policies, mileage, and return procedures. Once the paperwork was complete, customers could collect their vehicle and begin their journey without unnecessary delays. ## Comfortable Vehicle & Exceptional Driving Experience Inside the vehicle, the premium experience continued with clean, comfortable seating and practical features designed for both short trips and long-distance travel. Spacious interiors, air conditioning, modern controls, and generous luggage capacity created a convenient environment for families, business travelers, and solo drivers. The vehicle remained well-maintained throughout the rental period, while customer support teams provided courteous, attentive, and professional assistance whenever needed. ## Smooth Journey & Convenient Return The rental journey remained comfortable and well-coordinated from pickup through return. Flexible travel options allowed customers to manage their schedule with greater freedom, whether traveling for business, vacation, airport transfers, or local transportation. Upon return, the vehicle drop-off process was simple and efficient, helping customers complete their rental without unnecessary complications. Overall, car rental services delivered an excellent balance of comfort, flexibility, and convenience, making them a reliable choice for travelers seeking a seamless transportation experience.

We reserved a car, but that didn't mean anything, because there were no cars available at the time…read moreof pick-up. You had to wait an indefinite amount of time to see if maybe someone will return the car before the place closes, and the queue is like 20 people long. The woman working the booth was a patient gem, but Hertz is an inexcusable excuse for a car rental company. Never rent from here unless you wish for your trip plans to be derailed before they even begin. Luckily we live in the area, so we could just go home, but folks were waiting with ALL their luggage in tow and were SOL! What a horrible system.

I had an absolute blast in Alyson's car Bianka (toyota camry) on my trip to Olympic Park! I didn't…read moreeven expect a 2009 car to be so comfortable and powerful. And the gas economy is simply unbelievable! Alyson is an amazing host, she's fun and pleasure to deal with. She takes a real good care of her cars. She urgently changed the car that I initially booked a day before the trip, because that car turned out to have some mechanical issues. I was really glad that it was all resolved before the trip and not on the road. Besides, this shows that Alyson has her cars mechanically checked before every trip, so I felt safe driving Bianka. Check in and check out process were contactless and easy. I'm definitely going to rent one of Alyson's cars next time i'm in Seattle! Thank you Ava!

From the owner: Looking for the best economy rental car option in Seattle? Click the website link & book one of…read moreour 5-star cars on Turo 24/7! Long term & short term trips welcome. We specifically design our fleet to be budget rental cars for you in the greater Seattle / Seatac region. All are gas-minimal to save you money at the pump. All our cars are in excellent condition & fully insured. We wash, detail & sanitize each car between trips. We use a contact-free pickup system for ultimate peace of mind & flexibility. DISCOUNTS are available: Book your trip ahead of time for an Early Bird discount. There are discounts for 3+ 7+ & 30+ day rentals. And 5-star guests earn themselves an additional discount for repeat trips! If you have any questions or want advice about Seattle or the surrounding region, we're here for you personally. When you book our cars, you also have a friendly local in your pocket to help unlock the best treasures of the great Pacific Northwest. Let's get you on the road!

This place is terrible! I recently rented a car from this place, I arrived at my destination to…read morefind all of my belongings WET in the trunk. It smelt like cat urine! After waiting a hour to get the car I had to drive back to return it and they had the nerve to ask if I wanted a new vehicle. The site is poorly located, too small to house vehicles so people are always waiting for cars that are not there. They are under staffed so you have to wait a long time for service. I Oh- and the office is shabby & dirty. I will never take my business there again. 1 star for the water in waiting room!

I'm not really sure how this place is still running. Like one of the hidden reviews, the car I…read moreordered in advance was not there and the woman wanted me to pay for an upgrade. Apparently it is such a small location, they don't have any cars on site. It sound like if you have an appointment they pick a car up from another location (downtown?) but sometimes they just don't bother to pick up your car. They're not at all friendly or apologetic either. The photos on Yelp have nothing to do with this location. Are these from SeaTac airport or just some stock photos?