Arshak was wonderful, he was able to extend the rental when needed and was able to get us into a…read moregreat car! The prices were fair, We will definitely rent again!

Extremely frustrating experience with Dollar…read more I rented a car from the Simi Valley location and, while traveling in Las Vegas, the vehicle developed a mechanical issue. Instead of helping me exchange what I believed was a defective vehicle, I was told by the manager that I could be charged around $500 simply because the car would be left in Las Vegas. I was not trying to voluntarily change my return location or turn this into a one-way rental. I was asking for help because the vehicle was having a problem. The way this was handled made it feel like I was being financially penalized for reporting an issue with Dollar's own car. The communication was dismissive and the proposed charge was excessive and poorly explained. I would strongly recommend getting every fee and contingency in writing before renting from this location, especially if you plan to drive any meaningful distance from Simi Valley. Actually I would strongly recommend you simply stay away from this location. Very disappointing customer service and not how I expected a mechanical issue to be handled.

The customer service was wonderful! They were very helpful and communicated with us throughout the…read moreday. Due to our work schedule, we were going to cut it close to their closing time, but they were very accommodating and friendly. We had a great experience and will definitely rent from them again!

Great experience all together. Very friendly and efficient front desk. Easy pickup and drop off…read more Had booked and checked online before i went to pick up. Will use them again for sure.

Debating on giving one star but honestly I just didn't appreciate the energy me and my mom were…read moregiven. We had basic, very common questions regarding AAA offers and getting a Hertz rental. Our questions were answered, but the employee had an airpod in the entire time, and his answers were inaccurate. Glad we didn't go with this location because we would have paid nearly double when we didn't need to.

I had a car reserved from State Farm. I called Hertz and they were supposed to get me a Lyft. Hertz…read morecorporate said the local office wasn't answering and they would "escalate the call" but still they never called back. So I called Hertz directly and still no answer. So I walked 15 to the location and decided to let the phone ring the entire time. When I arrived, the phone inside the office was ringing and a man "Ash" was sitting there ignoring the phone doing nothing. I asked why he wouldn't answer the phone and he became rude and aggressive towards me. Finally he went to help me get my rental and first he went to the wrong vehicle which took about 10 minutes and then he went to another vehicle. He was pretending to have problems with the app. He seemed to be intentionally prolonging the process and intentionally inconveniencing me by making me wait another 10 minutes or so. Then he walked away rudely once he gave me the keys. I will never do business with this location again.

Great and friendly service. Pick up and drop off were quick…read moreand easy. We had a couple of minor issues that we found inside the rental, after we set off and had inspected the outside of the van. We took pictures and emailed them to Avis and there was no further issue, or extra charges.

Take your business elsewhere. Prepaid a day in advance of rental, got a call day of that they…read moredidn't have anything. Called corporate to figure out my payment and was told they did have cars, went to the location and it was closed with a 'be back in 25 minutes sign'. An hour went by before someone came back. There were 7 of us waiting on car reservations for pickup that were all within that time frame, some there even before me. Went inside, was told they didn't have a car for me and that I shouldn't have came. When I brought up getting my money back he made a phone call to someone and suddenly I could have a car in the parking lot. No walk around precheck, just handed me the keys at the desk. Car wasn't cleaned from the last user. 3 days later I returned it at my scheduled time, same employee. No walk around recheck, he just asked if I filled the tank and I said yes I did, and he said I was good to go. Hours later I got an email that I'm being charged $90 for a tank of gas?? Don't waste your time with this place.

I have been using this company for years and referring all family and friends to Zoe…read more Amazing customer service provided by Zoe. If you're looking for a vehicle to run around town locally with, she's your girl. I rented while my car was in the shop, in between buying cars. Used but very reliable vehicles. Support your local businesses. Thank you Zoe!

I'd give 5 stars if the first customer service rep didn't steer me the wrong way(pardon the pun)…read more But after that, everything was great! The folks in the Panorama City office were very sweet and got me rolling quite quickly! I rented a three-quarter ton truck with a tow package, and no complaints.

We booked our reservations two months ago to pick up our moving truck. Our reservations was at 9…read moreAM.. When we went to pick it up as scheduled The guy in the front stated that there is no trucks available and that 7 other person have a reservation and also no trucks available. And they weren't able to help us get us a replacement at a different location. We end up having to cancel the movers and scheduling with a different company. PLEASE DONT WASTE YOUR TIME HERE!

I reserved a truck online the day before and as I'm pulling up in my uber I get a call saying they…read moredon't have a truck for me. So now I can't move and I'm out $60 for all my uber rides since you can't park your car there. I will pay the extra money for uhaul rentals. This is the worst rental truck service I ever tried to use.

Joey is exceptional! We called around and many places were outrageous in their pricing and didn't…read morego into details about what there were going to do. Joey gave me the details and went above and beyond waxing and detailing our 25' Class C Winnebago. I wish I took some before pictures because our rig was full of bugs!! We drove from the west coast to the east coast and back and didn't clean the RV till now. And to say it was dirty is an understatement. Joey exceeded our expectations and now he is on speed dial as we are going to keep this rig waxed 3 times a year now! Thanks for the attention the details and making our rig look like new!!! Get Joey out to clean your RV - you won't be disappointed!!!

Joey came out and removed the faded graphics on my newer RV. Prior to starting the job, Joey went…read moreover a couple options and suggestions. Joey showed up at the time as promised - and ready to work. Joey, with great detail and patience, painstakingly removed the faded decals as if he was working on an exotic sports car (no joke). I would trust this man with any of my vehicles (and those that know me, now I have never said that about anyone, as I am a fanatic). Joey, thanks for your professionalism, attention to detail, and making me one HAPPY CAMPER!! I 100% recommend you to anyone who enjoys and appreciates quality professional detailed work! Joey even followed up the next day to make sure everything was up to my high expectations. I told Joey he far, far exceeded my expectations. HANK YOU, YOU ROCK!!

Amazing service. We've rented two times with angels and both experiences were great. Van…read moredelivered/picked up at our house! What a perk!Always on time and great communication. The van is super clean. Easy to drive. Everything we needed.

We rented a 14-passenger van from Angel Van Services for my daughter's 12th birthday, and it was an…read moreamazing experience! The van was delivered spotless and looked exactly like the photos. My daughter and her friends had so much fun singing karaoke and enjoying the ride together. The van drove smoothly and was surprisingly easy to navigate and park. Communication from Angel Van Services was clear and professional from start to finish. The cherry on top- renting for two days was more affordable than booking a limo bus or similar service for just a few hours! Highly recommend Angel Van Services and will definitely be using them again!

I'm a Satisfied customer. I Will continue to use Armando's shop, Avilas. He's now serviced my moms…read more 2011 Kia Sorento and my 2014 Kia Sorento. The crew here is top notch guys. They were fair in pricing and I'm satisfied with their work. Thankful to have found them and now using as my go to for upcoming issues. Try them out!

He did an oil change, sparplugs and coils on my 2011 Audi for $737. But he didn't fix the issue I…read morehad with my car. I will not go back to this auto shop and I wouldn't recomend this place to anyone.

I take all my vehicles to Alfredo. I feel well taken care of. He even helped one of them pass the…read moresmog check after it had failed twice.

I had them do a full inspection, oil change, and a few repairs on my kid's car, and they were well…read morepriced and did great work! We will definitely be back.