The rental process went well and we received a nice, clean vehicle full of gas. When we returned…read morethe vehicle, they waited a few minutes more for us as we were stuck in traffic and were going to arrive right at closing. Very nice gentleman and I would recommend this location. Thank you Armen and Naj for your grace and excellent customer service!

I made a reservation a month ago Today I went to pick up my…read morecar and they told me they didn't have any cars available!!!! The counter person was very rude and the only option was to upgrade for $60 more I was not happy very unprofessional !! He was like are you going to take it or not I have Costumers in line ! I couldn't believe what was happening NEVER AGAIN USING THIS COMPANY THANK GOD I went down the street to Herzt and I found the same car and the customer service was amazing

Sammy and everyone on the team were an amazing help last night ! They were so nice and so patient…read morewhile I dealt with insurance issues for my rental I 100% recommend this location

This is the worst rental car place! Enterprise has been nothing but horrible. I got the car Monday…read moreand already had to go back to get a new car. They don't look at the cars before sending them off to someone else. There is stains all inside the first car, not safe to drive, the wheels were balding. Very unsanitary. I picked up another car hoping it would be better. But it smells like cigarettes and is stained and spills all over. I find it ridiculous they don't clean these cars before hand. Also the tire seems to be low in this new car. Worst rental place I have been too.

I had a car reserved from State Farm. I called Hertz and they were supposed to get me a Lyft. Hertz…read morecorporate said the local office wasn't answering and they would "escalate the call" but still they never called back. So I called Hertz directly and still no answer. So I walked 15 to the location and decided to let the phone ring the entire time. When I arrived, the phone inside the office was ringing and a man "Ash" was sitting there ignoring the phone doing nothing. I asked why he wouldn't answer the phone and he became rude and aggressive towards me. Finally he went to help me get my rental and first he went to the wrong vehicle which took about 10 minutes and then he went to another vehicle. He was pretending to have problems with the app. He seemed to be intentionally prolonging the process and intentionally inconveniencing me by making me wait another 10 minutes or so. Then he walked away rudely once he gave me the keys. I will never do business with this location again.

I'll give it a solid 4 Because they always give me an SUV loaner versus a small passenger car when…read moreI come here from my car dealer and the deposit is always returned right away to my credit card . no games . GMC uses this vendor for service loaners . The only complaint is transaction time is Slllllooooooowww. This past time they gave me a freshly detailed vehicle but sprayed a god awful perfume in the car and it even stunk up my garage when i had to leave the windows open. The smell was overwhelming .I returned at my dealer with a full tank so the return is always convenient .

Take your business elsewhere. Prepaid a day in advance of rental, got a call day of that they…read moredidn't have anything. Called corporate to figure out my payment and was told they did have cars, went to the location and it was closed with a 'be back in 25 minutes sign'. An hour went by before someone came back. There were 7 of us waiting on car reservations for pickup that were all within that time frame, some there even before me. Went inside, was told they didn't have a car for me and that I shouldn't have came. When I brought up getting my money back he made a phone call to someone and suddenly I could have a car in the parking lot. No walk around precheck, just handed me the keys at the desk. Car wasn't cleaned from the last user. 3 days later I returned it at my scheduled time, same employee. No walk around recheck, he just asked if I filled the tank and I said yes I did, and he said I was good to go. Hours later I got an email that I'm being charged $90 for a tank of gas?? Don't waste your time with this place.

Confirmed by phone the shop closed at 1:00 pm. Arrived 20 minutes later and it was already closed…read more-- no drop box. Customer service charged me extra and told me to return the car 10 miles away, which isn't realistic when you're out of town. Had to repeat the same story to multiple agents. Not helpful at all. It took over 2 weeks to resolved and had to call Avis customer service 5 separate occasions to discuss my overcharge. I received 6 different invoices one day with various amounts for the same two day rental. Extremely confusing and not helpful.

I'd give 5 stars if the first customer service rep didn't steer me the wrong way(pardon the pun)…read more But after that, everything was great! The folks in the Panorama City office were very sweet and got me rolling quite quickly! I rented a three-quarter ton truck with a tow package, and no complaints.

I have been using this company for years and referring all family and friends to Zoe…read more Amazing customer service provided by Zoe. If you're looking for a vehicle to run around town locally with, she's your girl. I rented while my car was in the shop, in between buying cars. Used but very reliable vehicles. Support your local businesses. Thank you Zoe!

Best deal I found. We rented a 16' moving truck and a car trailer. When I picked up the truck I…read morenoticed it had less than 500 miles on it. NEW and it ran great. The most comfortable truck I've ever driven. We did have a flat on the trailer. Budget dispatched a mobile mechanic to fix it. We drive 1,300 miles.

Should've checked reviews before booking here. They obviously have given up on customer service and…read moredon't care how that reflects on their overall status. I reserved a 12 ft truck to move a 1 BR apartment and received a call from a "Guillermo" who stated he was the branch manager. He told me he did not have any 12 foot trucks available and would only have vans available. I explained to Guillermo we would need to make more trips which would cost us more with the rental and overall time which is an inconvenience and asked for a better rate for the day or on mileage. The branch manager attempted to tell me there was nothing he could do, which is complete bs, having worked in the industry. Bate and switch isn't going to go well. I decided he will no longer get my business and Budget will lose my business in the future as well. Thanks Guillermo

Joey came out and removed the faded graphics on my newer RV. Prior to starting the job, Joey went…read moreover a couple options and suggestions. Joey showed up at the time as promised - and ready to work. Joey, with great detail and patience, painstakingly removed the faded decals as if he was working on an exotic sports car (no joke). I would trust this man with any of my vehicles (and those that know me, now I have never said that about anyone, as I am a fanatic). Joey, thanks for your professionalism, attention to detail, and making me one HAPPY CAMPER!! I 100% recommend you to anyone who enjoys and appreciates quality professional detailed work! Joey even followed up the next day to make sure everything was up to my high expectations. I told Joey he far, far exceeded my expectations. HANK YOU, YOU ROCK!!

Joey is exceptional! We called around and many places were outrageous in their pricing and didn't…read morego into details about what there were going to do. Joey gave me the details and went above and beyond waxing and detailing our 25' Class C Winnebago. I wish I took some before pictures because our rig was full of bugs!! We drove from the west coast to the east coast and back and didn't clean the RV till now. And to say it was dirty is an understatement. Joey exceeded our expectations and now he is on speed dial as we are going to keep this rig waxed 3 times a year now! Thanks for the attention the details and making our rig look like new!!! Get Joey out to clean your RV - you won't be disappointed!!!

We rented a 14-passenger van from Angel Van Services for my daughter's 12th birthday, and it was an…read moreamazing experience! The van was delivered spotless and looked exactly like the photos. My daughter and her friends had so much fun singing karaoke and enjoying the ride together. The van drove smoothly and was surprisingly easy to navigate and park. Communication from Angel Van Services was clear and professional from start to finish. The cherry on top- renting for two days was more affordable than booking a limo bus or similar service for just a few hours! Highly recommend Angel Van Services and will definitely be using them again!

We had great experience with this awesome Sprinter...Kids loved it... kids were engaged all the…read moretime during the travel...TV was awesome, We liked the Karaoke system as well. Fun to Drive

He did an oil change, sparplugs and coils on my 2011 Audi for $737. But he didn't fix the issue I…read morehad with my car. I will not go back to this auto shop and I wouldn't recomend this place to anyone.

Armando came recommended by my neighbor and I always feel like I am getting an honest mechanic when…read moreI bring my cars into his shop.

Alfredo is the gold standard of mechanics--reliable, honest, and consistently skilled. He is my…read morefamily's absolute go-to because he tackles every problem with expertise and integrity you can trust.

I had them do a full inspection, oil change, and a few repairs on my kid's car, and they were well…read morepriced and did great work! We will definitely be back.