I needed a new battery for my car. I called AAA and they texted me a wait time. They were relatively timely (especially for a rural area). Michael Jones was friendly, answered any questions that I had regarding the car. Update: I paid 225.66 for battery installation. The battery was fine. read more

Didn't expect AJ to be so good at his job. Great communication, superb customer service. Thank you AJ.

Best towing in the Emerald triangle, Humboldt, Trinity and Mendocino county. they towed my Land Rover and trailer to Santa Rosa. They made me feel comfortable the driver was so experienced I had full confidence in him. read more

Left me stranded on the road waiting for a tow that they said was on the way. The estimated time of arrival kept increasing. After 3 hours, they called to inform me that this specific tow was not covered by my insurance policy. I don't understand why they took so long to inform me that the tow was not covered. I described the situation in clear detail when asking for assistance. Had I known the tow was not covered, I could have immediately made other arrangements. A little communication goes a long way. read more

Want to commend the service tech, Khalil for his timely response to our request from AAA for a tow to a nearby gas station. He was courteous and professional to my wife and I during a stressful situation. read more

Buddy's auto center came recommended by a local mobile mechanic who couldn't save us after we blew a gasket in our RV. We just couldn't make it through the mountains on 299 and at 11 pm, we were stuck pulled over just a foot away from the high speed road. What A.J. was able to do for us literally saved our lives, he safely got us and the towed RV to a vetted mechanic shop, where we can await for help in the morning. He was timely, had great communication, and clearly was an expert in the towing process. He prioritized our safety and ensured we got out safe. read more

This is a great establishment and they really go out of their way to be of service to you.

AJ was such a kind person to interact with. I was able to explain the situation I was in and he gave me advice on where I should take my car for an oil change. I would recommend AJ to anyone needing a tow. His attitude is outstanding and he's just an all around great guy. A breathe of fresh air after everything I've went through. Thank you AJ! read more

Connor towed my car and it was a perfect experience!!! 10/10 towing man, he didn't even spill my coffee in my open mug. Would recommend. He showed up 2 seconds after calling, genuinely like Batman. read more

Thanks to our neighbors Buddy's Towing for pick us up today! Lost steering out of the blue, pulled over, called AAA and within minutes Connor from Buddy's called to give us his ETA. He kept in touch when he had a quick stop before us, arrived when he said he would and provided great customer service from start to finish. Thanks Connor and Buddy's! read more

Buddy's Auto Center - Towing Near Me - Arcata, California

Excellent service with incredibly fast response time. Toyota Prius with dead battery in garage. Luke diagnosed problem quickly and efficiently. He was very personable. 5 stars for Buddy's! read more

Had a motorhome that needed to go to Santa Rosa. Ginger in the office worked with me and Good Sam Roadside Service to get the tow set up. Justin picked it up and dropped it off without incident. Would highly recommend. read more

Buddy's was very helpful on a difficult day and got me to the auto repair place I needed to go. He was prepared to cheer me up and make sure I had water and snacks. Very understanding service provider. I would most seriously recommend him to other motorists in need. read more

Locked our keys in the truck at the arcata airport. Justin was there within 10 minutes, had the door unlocked in 3. Very professional and friendly. read more

It's got my car towed and before the timeframe to get the car out of the yard or to get my belongings out had run out , they smashed my vehicle before the timeframe had expired. Then since I wouldn't let it go they did grab my stuff out of a smashed vehicle. The stuff I did get had glass in it and was soaking wet . Am looking into my options to pursue this read more

Great response time they had a driver in town who got on site real quick. If you're getting a tow, it's probably a bad day. If JC shows up to tow you, then your day is only getting better. He'll take care of you. It's hard to choose a towing company especially when going thru insurance, but when I have a choice I always call buddy's. read more

Yesterday, I requested a flat tire change service, and waited on the side of the road for 1 hour and 45 minutes before I was called to be told the driver had entered the wrong address, and was going to be another hour at least. The driver than proceeded to tell me I should have a tool in my car to remove my tire after I had requested the assistance stating I didn't have the proper tools, and then told me he might not have the tools to remove/change the tire. Today, I am driving back to my abandoned vehicle to fix the issue before I go into work. Years ago I had to request a tow truck to pick up my vehicle and drive it to a mechanic locally, the driver crashed into my front porch damaging my staircase, and then spun the vehicle wheels over the neighbors lawn "before loading the vehicle" onto the tow truck. I'm not really sure what else to say, it doesn't seem like a very challenging job, the rhetoric/blatant disagreeing worker was exhausting, and extremely unhelpful. For the record the confusion with the address was over a "rd, vs lane" between two cities, and at the very least to resolve this issue, just call someone in advance, especially if you're going to take 3/4 hours to drive somewhere that is 7 miles away, and don't make excuses, or try to tell the person requesting the service how to do it themselves. Updated to three stars today for a tow, of previous days work. The driver still took 2.5 hours, I'm sure the automated system from AAA roadside is a little off, but the driver was kind and closed our trunk. read more

Requested a jumpstart at 8 am and was given 60-90 minute ETA. After waiting 90 minutes I called and was given an updated ETA of 30 mins. After waiting 30 mins I called and was given an ETA of 8 minutes. I waited about 45 minutes for my driver to arrive from Trinidad. Mind you I'm located less than .5 miles from their shop in Arcata. Finally, he arrived and was super nice and fast-paced. The serviceman was excellent, but the wait time and run-around was super frustrating. I ended up waiting 3+ hours for a jumpstart. read more

Robert baker was a great service man. Communicated when would be arriving. Fast and reliable

Excellent service with incredibly fast response time! Magic Mike is a Pro and gets my highest recommended!

Was impressed by the customer service that JC provided. He answered questions that I had about my car and gave insight on things I did not think about asking the dealership. He was quick and efficient which I appreciated that. If I ever need to get my car towed again I would definitely call Buddys again cause JC and Ginger were helpful. read more

Travelling through the mountains in California the trucks transmission failed. Not only were we stranded but we were in a No Internet area for 15 miles on an extremely hot day. With the kindness of a couple of ladies they took our CAA information and once they got to the next town with WIFI they called us a tow truck. Dakota from Buddy's towing came to the rescue. He made sure that we found a hotel for the night and dropped our truck off at a garage. He assured us that we were not going to be left stranded. We enjoyed listening to Dakota about the area and family. Took the edge of our long rough day. Thanks Dakota. Your business is highly recommended. read more

Sam Walton gave my 19 year old daughter a tow. he used his position as a towtruck driver to get her personal information. About two weeks after he gave her a tow he called her saying, he had a crush on her and asked her out. After my daughter denied him he began harassing her on social media and has been giving out her personal information to random guys on 4chan. If you breakdown in Humboldt better to call a friend or somebody other than these people. read more

Buddy's Auto Center - Towing Near Me - Arcata, California

I had my car towed for some repairs to another shop. Magic Mike was super helpful and got the job done quickly! Definitely would recommend.

Sometimes Heros wear coveralls, and drive tow trucks. My car lost all power suddenly leaving my vehicle completely disabled. It was freezing cold outside and pouring rain JC got the car loaded and unloaded and made sure we were ok while we waited. The car could not be put in neutral meaning he had to put in work to get it moved. I know it wasn't easy and he had to be freezing but he just got it done. I'm so thankful for you guys and really appreciate the service we received. read more

Absolutely the best towing company. Thank you buddy for always saving the day. Extra special thanks to Jacob, Mike and Dakota!! read more

Buddy's Auto Center - Towing Near Me - Arcata, California

I was extremely impressed with the prompt and thoughtful service I received today from Justin, a tow truck operator for Buddy's. I called AAA and the Buddy's truck arrived after a very short wait. I was pleased to see a Buddy's truck pull up next to our vehicle, as I've always received highly professional, competent and reliable service from the company. Justin was extremely pleasant, attentive and professional. He had our car up on the flatbed and on the way to the repair shop in short order. Buddy's always comes through when needed. They have been my #1 choice for years, and they have just earned 5 stars again. read more

Currently still waiting for a simple tire change it's been three hours I've been put off 3 times ... progressive road side assistance called them and the service is the worst ever. The Second Lady I talked to was very nice but I'm still waiting for a tow truck ... Angie the first customer service lady was super unprofessional and unkind ... worst tow truck company in Humboldt ! If I could give them a negative I would read more

Thanks for the ride . The owner of Auto Masters is a very decent fellow, so I landed well . Sam was quite a character . read more

Buddy's Auto Center - A big truck . - Towing Near Me - Arcata, California

I was towed by Justin in Arcata. he was professional, his truck was clean and he gave great small talk. today was a rough day, so the quality service was very nice to receive. would use Buddies again 10/10 read more

I am so grateful for the service provided by Sam on a rainy Saturday morning ... two Saturdays in a row! Fortunately I figured out why my hybrid starter battery was draining, so I don't expect to see Sam again ~ but he was so calm and patient while we tried to figure out my ridiculous warning notifications and find the unusual spot for the battery. I was back on the road in a flash. Thank you Sam. Yay Buddy's!! read more

Our car was stuck in the sand on a Sunday. After calling 2 other places and hearing "we don't have a way to get you out", seemed like no one could help us and we'd have to abandon our car. Finally we called Buddy's and after a few minutes the operator said what we'd been hoping for, "he can get you out. He will call you when he leaves." Chris then called me, asked me to direct him to where I was, instructed me to use my iPhone and send my current location so he knew exactly where we'd be. About an hour later, he arrived on time. We were saved! He had a specialized vehicle to drive on sand and was able to get us back to pavement in thirty minutes! He then allowed us to use his air compressor to inflate our tires. Since we weren't from the area, he told us where we could find a place to wash our car to get the sand out from underneath our car to prevent any other damage. Thankful that we didn't lose our car to to ocean and have to walk with 2 dogs, a toddler and an infant (not to mention the other things we brought)! If you get stuck in the sand, don't waste time with your roadside service, call Buddy's Auto! They'll get you out for sure! read more

Buddy's Auto Center - Towing Near Me - Arcata, California

I highly recommend Buddy's Towing. A great experience from start to finish. We were in a bit of a pickle with our 40' 5th wheel, 200+ miles from home in an area with no cell service and they went above and beyond. Ivy in the office was wonderful in assuring they would be able to help us, Josh was fantastic in coordinating the tow, and the owner, Rick, who actually showed up to do the tow, was awesome and one of the nicest people I've ever met. If you are in the Eureka area and need a tow service, I definitely suggest you call Buddy's towing! read more

Buddy's Auto Center - Towing Near Me - Arcata, California

Buddy's has bailed me out of some tight spots over this past year. They've all been work related and assisted me in solving some gnarly situations. Buddy's have offered top notch service!! All the service technicians have been fast and efficient. Highly communicative and informative. I wish all service businesses were this easy to work with. read more

Buddy's Auto Center - Towing Near Me - Arcata, California

Dirty Business! If something happens to you in or near Willow Creek, you are encouraged to call your Auto Insurance to send you their selected tow service. In order to eliminate frustration and trust issue, it would worth of your time to wait for tow guy to arrive. Stay away from Buddy's Auto Center as much as you can or they'd smile when you give them $$$$$$$ in cash. read more

Thank you for getting my car and I home safe. And for going that extra mile to make sure I got home with my car! I will be telling everyone to call buddy's. Thank you again! read more

Buddy's Auto Center - Towing Near Me - Arcata, California

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My friend died in my car on the way to the hospital. My car got towed from spear and west end road (a block from mad river hospital)-arcata police busted my passenger window to get to him,because he had pulled over to die the car was parked and he died. The next day @10:00am I go over to buddy's where my car was towed and about 2.8 miles of a tow and was picked up the day prior. It cost me 355.00. Through the phone before I arrived I explained the to the very very professional receptionist why my car was at the tow yard she then went on & on about how they are a business for profit and how the tow man needs to be paid for the work and how they go through auditing every year and they couldn't possibly give me a discount for the unfortunate death of my very close dear friend that had just died. She never once seemed to show any empathy by the way of compassion towards me-just kept it very professional. Near 10 am when I arrived to the yard I approached the vehicle when I felt overwhelmed with emotion and decided to leave but come back before 5 pm When I left the tow yard Buddys receptionist (Ivy) called and left a message,I assumed to check on me to see if I was ok-instead much to my surprise she left me a discount from 478.00 to 335.00-NICE of the Owner I thought! .. Until I was explaining to my friend that I needed to pay 75.00 to arcata police to have my car released from buddy's to me. When I arrived at the police station they waived the fee and made me feel they were extremely empathetic for his unfortunate death. The cop then said that he had placed a call to-ivy and suggested that the fees be waived. When I arrived at buddy's. Ivy then explained to me what I already knew which I thought was very unnecessary being that she assumed I had heard the message which I had. Through out the day I was confused on why if arcata police was able to reach me, (the same day)why I never received a call to pick up my car- I know that buddy's will tow you for FREE if you are DRUNK during the holiday season and at time cops will allow you to have another person pick up your car if they are going to tow it. FACT: I just had to replace my car window for 489.36 and I payed buddy's- 335.00 just to find out that buddy's will tow my friends car from McKinleyville to eureka for under 110 but because unfortunately my friend died on his way to the hospital in my car I pay extra for police involvement! I lost my patience with the lack of the receptionist hard and callus but very professional personality throughout all of this and lost it when she said to me are you paying or leaving. I called rude! I was trying to sort my thoughts out on if I needed to get somebody there to help me drive the car. I couldn't drive it but because of the emotional heartbreak of my friends shoes being in the drivers seat she offered and I accepted for the"Free" tow to wherever it needed to go-I guess it wasn't FREE though if I payed more from the beginning of the transaction. My experience with them was unprofessional given the circumstances but I think this tow may have been handled by the owner not by the cold personality of the receptionist who "only works there". If at all possible made it right,but the owner said because I had lost my patience with ivy he wouldn't make it right is what he told my friend over the phone. His video shows his employee being "PROFESSIONAL" In some rare cases we don't need professionalism but a human smile to come up with realistic outcome of how to treat one another-I wasn't able to keep myself together In a rare occasion of deaths I shouldn't be force to take care of "business" but if I wouldn't of the fee would have been 55.00 a day. I just hope ivy and her boss learn from this and note not all business Is good business sometimes things need to be handled in a gentler manner. read more

Buddy's Auto Center - Towing Near Me - Arcata, California

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Buddy's is great! Two of my tires got shredded on the highway, they picked me up and had me at the tire shop within 30 minutes. Highly recommend! read more

They took over 3 hours to tow my undamaged car 10 minutes away it ended up costing 1000+ they even broke my cruise control. Definitely look elsewhere for a tow they charge anyone they don't know crazy amounts and take their sweeeeeet time read more

I've had both my naughty Mustangs give out on me several times and I called AAA to arrange Buddy's towing and service to come assist me. Luke was fabulous today and had to come out twice for me, once for a lock out when I presumed my key fob died, and again when it turned out my car battery needed to be replaced. He jumped me and off I went to Napa auto to get a new battery for my vehicle. Luke was timely, polite, and always friendly. He has also done service at my house when they decided not to start up. 110% would recommend! read more