Got care when we needed it! Had to wait a little bit, but very normal. Been going here since they…read moreopened. First time meeting Dr. Elizabeth. Hilarious seeing my sweetie get her x-Rays.

We travel from Austin down to Buda, on purpose, because we love this location sooooo much. The…read morelocation is clean and the staff are always sooooo nice and professional. Let's be honest.....going to the dentist can be scary and painful for kids. This location has made it an easy and comfortable experience, for our 8 year old. Over the last couple of years, he had some cavities and needed a tooth pulled (crowding), as well as bonding. All our experiences were amazing. We love how proactive they are, on our son's preventative care. Thank you

Clean, comfortable environment that made my 10 month old baby's first dentist visit pleasant! They…read morewere very accommodating- there was a private room to feed my baby. All the staff as well as the Dentist were super sweet. Overall, very happy with our visit!

Best experience we've ever had! Dr. Chan got my son in for tooth pain that was unresolved by…read moreanother dentist days before. Her and her staff have a way with not only the kids but the family as a whole. They are down to earth people who you feel like you know, they made sure my son was comfortable and spent more than enough time with us to resolve everything in that visit. Dr. Chan even called later that day to check on my son. Amazing place, like no other out there!!

My little squish was (over)due, at 13 months of age, for her very first dental exam ever. I was…read moresuper nervous that she'd be traumatised by her first dentist appointment like I was, but I thankfully did not witness a traumatic experience. The administrative team up front was super kind and gentle, fawning over my baby (I mean she IS really cute), and very helpful. They brought her back into the exam room before she barely had any time to play in their cute little play area; I hope every subsequent visit goes that quickly. Dr. Ramirez is great. She talked to my daughter and went slow and gently. My little one barely cried at all, which was surprising as she had a complete stranger's latex-gloved fingers crammed in her mouth. We're really happy we chose Tiny Texans as our Pediatric dentist!

Great experience for my son's first time! The dentist was friendly and thorough. She was…read moreaccommodating to nervous toddlers and handled his screaming well (he was just scared but all she did was gently brush with water and inspect).

I had such a great experience at this dental office and can't recommend it enough. The staff was…read morewelcoming, organized, and genuinely kind and they make you feel comfortable right away. Dr. Schaefer is amazing - very knowledgeable, thorough, and takes the time to explain everything clearly. You can tell she truly cares about her patients and the quality of her work. The office is clean, modern, and runs very efficiently, and the entire team - from hygienists to the front desk - is professional. I would absolutely recommend this practice to anyone looking for a trustworthy, high-quality dental office.

Quality of care, office experience and professionalism is unmatched! Dr. Strickland and Schaefer…read moreare true professionals would recommend!

Best kids dental experience by far! The office is super cute, and the staff was very friendly + no…read morewait time! I loved the multiple waiting areas- plenty of room for everyone! They have tons of toys/tablets to keep siblings entertained while waiting for their turn. My kiddos were SO happy to leave with a balloon, T-shirt, and toy from the machine :)

The BEST dentist office we have been for by far!! And I have been to many! They never make you wait…read morelong, are always kind and very good at what they do. They respect my decisions for my kids and also let me stay with them. PLEASE try this dentist office for your children if you are looking!! They are amazing!

It was my 2yr old first time getting his teeth cleaned! And the assistant yesica was amazing! She…read morewas so great at communicating w my little toddler, making him feel safe in the chair! He left the office saying he loves to brush his teeth and wants to go back!

Been coming here for 12 years with both my children. Could not be happier with the quality of care…read morethey provide. Always friendly staff. Office is decorated really cool with murals. Great place the make your kid comfortable when taking them to the dentist.

I've been going to Neo for over 8-9 years and my 3 oldest kiddos also go here. I wouldn't go…read moreanywhere else. They are great, I can request the hygienist for my cleanings and the have the same staff each time we go. We love Neo.

Dr. Gonzalez is an excellent dentist, he just needs to retrain his staff to return calls and have a…read moresense of urgency when dealing with the patients when they call in.

Would you drive an hour just to go to the dentist? Absolutely! Especially if it's my kids dentist!…read moreAs a mom you want the absolute best for your kids. It is hard to find caring and loving Dr's that love to do what they do! Dr. Eduardo not only is he great with kids but very passionate about his job. Makes parents well aware of the kids needs, makes sure parents understand what type of treatment is needed and why the treatment is needed. He makes kids feel comfortable and welcomed. I would most definitely follow Dr. Eduardo where ever he goes !

We walked into a lobby full of people (4 families), at 4:04, and stood behind someone for almost 10…read moreminutes. We were told that because we were so late we'd have to be rescheduled because my appointment was 3:45. I say no, it was 3:50 and showed the front person my email confirmation and that I was still within the late policy. She said "hmm," and then said they'd still have to reschedule because I didn't have verified insurance. Wait, what? Where's that policy? I had updated the new insurance info the day before and somehow it didn't exist anymore in my account, which was also weird, but not really relevant, just interesting, because I think there must be software/program issues. I even offered to pay out of pocket to be seen due to the lack of insurance verification, and was STILL told a reschedule was the best they could do. It was very clear they were running extremely behind. We've always had the latest appointment and never seen the lobby like that. There's nothing anywhere in policies that say if you're a bit behind, even within the late window, and don't have your insurance verified, that they'll turn you away. I made that point. The manager agreed - that wasn't a written policy, but you still won't let me pay you out of pocket and are turning us away. I've wondered why there's a ton of staff and doctor turnover here. The staff seem miserable, and frankly, today, the manager punished us because they were the ones so far behind. If you want to create a brand new policy for the last appointment of the day that you're going to be turned away without verified insurance within 24hrs, regardless if they want to pay out of pocket, than do that. Give a 5min grace period instead of 15min. Warn people. We'd been considering leaving for a while due to cold staff, but doc interactions kept us hopeful. They've always been really great. The rest of the staff just aren't happy. This manager made it way too easy to walk away and never look back. As someone who runs a business, this was an absolutely horribly managed business. Don't waste your time here.

This dental office is AMAZING. All the staff is kind, they go over all the treatment plan and…read moreexplain everything to you. They even have complimentary things like earplugs, neck pillow, etc to make your appointment comfortable and peaceful. And Jessica, the dentist is the best in what she does!! I love going there, i love the way they take care of my teeth and will keep recommending to my friends and everyone i can!!

Super friendly staff and helpful with every step of the way !! Really recommend for adults and…read morechildren

I've had plenty of dentists and Dr. Koen is arguable one of the best. He is very personable,…read moreknowledgeable, expresses concern for his patients, provides detailed evaluations and options while including the patient in the decision making process, and is a very gentle dentist who is concerned about patient pain and care. I've also found his staff is equally as pleasant and efficient as the Doctor. They greet you warmly when you enter their office and make you feel at ease in their presence. They are accommodating and willing to work with you on whatever you need. Finally, they have up-to-date equipment and are technically savvy. My wife, who is also a patient, agrees with everything that I've written.

Local doesn't meant ethical, apparently! This is one of those dentists offices that schedule you…read morefour months out for an appointment, and then call you 24 hours before your appointment to let you know you're actually not in network or suprise you with their hidden fees. I scheduled an appointment months out for me and my son, and they called shortly before his appointment to let us know that he would not be covered, despite the fact that the health care provider's website said that they were in network and the receptionist stated that they took that provider's PPO insurance when I made the appointment. I asked Main Street Dental to please check to see whether MY health insurance (a different provider) was in network and whether everything would be covered for MY appointment for later that month. They stated that they normally only call right before the appointment. I explained that we didn't want to wait until right before the appointment to find out whether there were hidden fees/out of network issues/etc. They stated they would call and check, and then they actually DID call me back to say yes, my insurance was in network, and everything should be covered. Fast-forward to my appointment! UH-OH! Turns out this place requires panoramic X-rays, which my insurance doesn't cover, so they're just calling right before my appointment to let me know that will be an extra surprise fee! Why couldn't they have checked that when they called about my insurance the first time? HMMM.... Even MORE incredibly, the receptionist stated that they were required BY LAW to take panoramic X-rays. I actually am a lawyer, but I don't think you need to have gone to law school to know that there's NO law requiring people to take panoramic X-rays before receiving dental treatment. Call almost any other dental office in the area and ask. Steer clear of Main Street Dental. There are other new dental offices in the area who would love your business and won't hit you with surprises 24-48 hours before your appointment, after you've already waited 4 months to see a dentist. They also probably won't lie and tell you a medical procedure is required "by law" when it is not.