I've never stayed here as a patient, but can confirm -- the cafeteria food is pretty good! I've had…read morefamily members be hospitalized here both in the med center and the rehab across the turnaround entrance, and when I come to visit I sometimes pop into the cafeteria to get something before going to see them. They have several parking garages that offer short term parking for free (like 30 min or less), but otherwise unless you have validation, you do have to pay. The spots are kind of small and so are the signs in the parking garage, so pay close attention to make sure you're driving in the right place. Overall though, this is a pretty good med center in my opinion that offers most of the major medical subspecialties you may need for your care. The inpatient rehab is also one of the best in Austin, and they are one of the only facilities that offers a driving test if there's a medical concern for someone's safety re: driving (e.g. in a patient with cognitive impairment/early dementia).

It was the closest near me and the emergency room was a good experience. The guy behind the counter…read morechecked me in quickly and within 10 mins my name got called. Adriane was my first point of contact and he was great through the whole process! These things do take awhile and a lot of people coming. My main doctor was awesome I think her name was Lidnsey but I wish I could make her my primary care doctor she was Amazing.

I had rotor cuff surgery March 2019 then I had partial left…read moreknee replacement in March then total right knee in Sept. '20 This is the best hospital I have EVER Ben a patient & I am 75. The staff from the doctors & nurses to the custodial stall are A+. Oh! The food is AWESOME! It's the Marriott on steroids & THE ONLY WAY TO GO.

Dr. Chafizadeh and his staff are excellent. They are very thorough and really take the time to…read morediagnose and treat the patient while still being friendly and caring. In my experience, that's a rare combination.

I think they tried to kill me...Why the hell did it take three months to get me to a surgeon? My…read moreexperience with Cardio Texas started out well. I originally went to the Cardiologist because my doctor found that I had high blood pressure in August of 2023. The Cardiologist Dr. Otero put me on blood pressure pills. I took the pills for a few months and stopped. In March 2024 I ended up in the hospital with extreme dizziness and got physically sick when I moved. I went through a plethora of tests and the emergency room doctor said I had possibly had a small heart attack and/or Stroke, the hospital said I had to see a heart surgeon immediately and set an appointment. When I spoke with Dr Otero he said to cancel the appointment with the surgeon and that he needed to do more tests to verify my condition before I see a surgeon. Then I was run through every singe one of the same tests that were performed when I was in the hospital costing me for out of pocket expense again. Then an angiogram was scheduled for the first week of June 2024. The results were not good, Bicuspid valve that needed to be replaced, a 70% blockage that required a double bypass and a aortic aneurysm which could burst at any moment, (same thing killed my grandfather). I was told that a surgeon would call me the next week to schedule an appointment. Well, the next week came and went and no call...then the second week went by and no call. So, I called Dr Otero's office and left a message with his assistant Andrenika Ellison that I had not heard from the surgeon. I never heard back from Cardio Texas, and this was three weeks after my diagnosis. I waited until the next week, called again, no answer, left a message and never heard back. I had other family members who also used Cardio Texas but other Doctors in the practice call to try to get a response, and STILL NO CALL BACK! Remember, I have an aneurysm that could rupture an any moment and I would die on the spot. This went on for THREE months, I called every week, without an answer or a returned call. Finally at the end of August a surgeon's office called. I scheduled an appointment and the first thing the surgeon said to me was " I'm very concerned that you were diagnosed with this condition and your cardiologist took three months to get you to a surgeon?" Then he said, my diagnosed blockage was not 70%, it was 85% blockage and I didn't need a double bypass, I needed a triple bypass and could I be ready tomorrow for surgery? Then the surgeon said, I could be almost recovered by that point if they would have sent you back in June. BEWARE OF THIS PRACTICE, THEY ARE JUST LOOKING TO GET THAT COMMISSION FROM BIG PHARMA. Then, when I went to Cardiac recovery CARE with a physical therapist to help with my physical recovery. I was supposed to go to for several weeks but I ran into an issue the first day with my heart rate shooting up to 130 bpm. The therapist made me stop and instantly called to speak with Dr Otero and didn't get a answer. I was told to go home because we could not do any more exercises until he spoke with the Dr. Well, needless to say after making several calls and leaving messages the therapist never heard back from Dr. Otero or his office staff and would not see me without their call back. I'm going to have to say this is pretty sad for the type of doctors that are in this office...you know...HEART DOCTORS...or are they Grim Reapers!

I was referred to Dr Burkhardt for my many arrhythmias. He had me wear a heart monitor for 3 days…read morethat showed I had over 49,000 palpitations and 100 % atrial fibrillation. Dr Burkhardt ablated most of the pvcs and will soon do an ablation for my AFib. Hopefully this will get me out of heart failure so I can continue enjoying life with my family. We are extremely grateful to Dr Burkhardt and his entire staff.

I'm a 100% disabled Veteran with cardiac issues (very high burden of PVCs). I reached out to Dr…read more Burkhardt for a second opinion and understood that this consultation would be at my expense. I've had two telephone calls with Dr. Burkhardt. The first was a consultation (second opinion) which took place on 12.27.24, was billed $157.20 which was paid in full on 01.10.25. The second call was on 01.24.25 and lasted less than 1 minute - yes, less than 1 minute - as shown on my telephone records. I also received a bill of $157.20 for this call. I disputed this charge as being excessive and had a back-and-forth with the clinic, and their third-party billing office, for finally on 03.10.25 I was told by the billing office that the new amount due was $21.60 which I paid over the phone. However, I have continued to receive bills for $157.20 and have had numerous calls with the third-party billing company, as well as the practice, and there has been no resolution. The practice manager, Rachell Thomas, has not returned any of my voicemail messages regarding this matter. No one can explain why I was told the total was $21.60 nor how the $21.60 was applied since the remaining balance is still "$157.20 - the original amount. No one can explain how the amount due appeared as '0-30 days' one month and the very next month it appeared as '120+ days) and was turned over to a collection agency! Fortunately, the third-party billing office has been trying to help and recall the bill from the collection agency and put a 'hold' status on it until I can get resolved. The billing company needs authorization from the clinic manager to adjust the amount due; however, the clinic manager is completely non-responsive to my calls or messages from the billing company. Today, I left yet another message for Rachelle Thomas, clinic manager and, based on past experience, do not anticipate a return call. In researching, I have discovered many patients who have had issues with billing - including those with insurance who were told by the clinic that insurance would cover the charges only to discover later that it was not covered and the patient is 'on the hook' for the charges. While the care/treatment provided by Dr. Burkhardt may be 'top-notch', please be aware that you may have continued cardiac issues from dealing with the billing issues and lack of response.

This place is a godsend. I had a bad bout of poison ivy and I desperately needed treatment. This…read morewas the best medical experience I have ever had, and I have been to many doctors/treatment for years. Easy appointment. I arrived early. They got me in immediately, very friendly staff. Seen in minutes, treated quickly by very competent staff. Out in minutes. Problem resolved. If you want quick care this is the place to go.

Had a random bout of food poisoning and I saw this place on google. I was able to schedule when I…read morewould arrive, which I loved, and everything from intake to lab testing was quick and easy. Very nice staff who listens. My only issue is that I was awaiting my lab results and they never called. I eventually ended up calling them and they said the doctor would call me back. The doctor called me back 30 mins later to tell me my results. So why didn't you all call? lol.

My family and I will be forever grateful with Dr. Latorre. He has gone above and beyond to help us…read moreand our grandparents. After hearing multiple doctors/physicians tell us no, he managed to tell us yes. He fought for what we wanted and always gave us hope and a new answer. We have deep gratitude for all his support. If you are looking for an honest answer and something that will benefit you, please consider Dr. Juan M. Latorre (:

A relative had to stay here for 2 weeks after a hip fracture. I had been given a choice and this…read moreone seemed ok online. It turned out to be great. Nurses and techs are very hardworking, professional and attentive, especially appreciated given how depressing these places could be. The physical therapist and occupational therapist we were assigned were both outstanding! They couldn't have been more thoughtful and patient. It's a modern bright place with a common room where you can have a meal or a game with visitors. The therapy gym room looks well equipped. Only constructive feedback I have is the check in could have been better. We weren't really greeted by anyone like the case manager and so we didn't really know what was ahead of us.

I participated in a research study here. Overall I had a good experience. The staff and doctors…read morewere nice, the place was clean, I had a private room with a TV. Only reason that I give it 4 stars instead of 5 is that I was not able to bring my cell phone or laptop for the 36 hour stay and I felt a bit isolated from the real world. Also, there were no showers, it would have been nice to be able to shower considering how long I was there.

From the owner: We conduct medical research studies to test the safety and effectivness of investigational…read moremedications and devices on individuals with a number of medical conditions including wisdom teeth pain, bunion pain, osteoarthritis, migraine, menstrual cramps, diabetes, IBS, and many others. We also conduct phase I studies on healthy volunteers. In collaboration with pharmaceutical and biotechnology companies as well as the countless study volunteers who participate in our studies, we help to develop treatments for many illnesses and improve the quality of life for patients everywhere.