You can score some real steals here! Anytime I come in, I make a beeline for the clearance section…read moreat the back first. While I love browsing, as someone with an 8 1/2 wide foot, I don't always find the right fit, especially with boots. I lucked out on this most recent visit, as even though the calendar says January, I found not one, but two pair of flip-flops on clearance for $19.98 each. But wait, there's more! Clearance was a full 50% off. Even though I didn't find boots or sneakers this time, which is, what I went in originally seeking, the vast selection always makes it worth checking out. They have numerous large mirrors and plenty of benches to rest (from all that shopping) or simply to sit down for try ons. With a harder-to-fit foot, I don't typically shop online, but of course, that is an option with DSW as well. Be sure to download the app, as you will get even more offers that way. I always love finding a great deal, especially on shoes!

If you have a problem with your delivery, don't even bother calling "customer service." It's just…read morean automated message that sends you in circles. My order said it was delivered but it never actually was. It was a nightmare trying to resolve it. Don't order from this company.

Had a lift put in my left heal of my work boots. Really nice work, good price , and ready when…read morepromised. I will go back gladly.

Excellent service and price. I needed a the taps replaced on the heels of boots, which I expected I…read morewould have to leave them and pick up but I was Ina d out in 10-15 mins!

Today my 19 year-old granddaughter and I (68) were shopping for her shoes for prom. As we were…read morelooking, a woman employee very literally snarled at us, "hey, you two can't have drinks in here." I was holding a capped, almost empty bottle of water, and my granddaughter had a soda. While I can certainly understand that drinks can spill and inventory is expensive, I did not appreciate being spoken to like an obnoxious 12-year-old. I responded that my money could be spent elsewhere, and left. I will NEVER shop in this store again. While the loss of one customer probably won't matter, I will certainly go out of my way to tell my story to everyone I know. I literally want nothing from this complaint I simply wanted to vent about this woman's hateful behavior.

Love the variety and selection. Prices are great and service is good. Basically, if you're…read morewilling to look for yourself and try on your size, you can get quality shoes for half price! Huge selection of name brands and excellent prices.

I had never heard of this store until my sister wanted to try pricing for my nephew a running shoe…read morefor his upcoming track meet . FYI they do not sell kids shoes. We browsed around the store anyway and I was very impressed by the concept. Many people come in here for foot support. You tell staff what foot issues you are having, and they will figure out solutions on why your foot is having the issues, find you a shoe and or insert to help your gait. They have an area where you can walk to test out the feel I'm guessing before you make your purchase. They have men and women shoes, sandals, socks, accessories and apparel. Brand shoes like Brooks and Hoka are available as well. I also saw a side room with treadmills and other work out sections as well. Staff was friendly and appeared to be knowledgeable. Check them out !

I was looking for a new pair of athletic shoes for me and my partner, so we came to Fleet Feet St…read more Charles for the first time. We also had fitID today - the scanning is free. Danny helped us with the fitting process. He was so kind and helpful. He went over the fitting information thoroughly after the scan. He also offered my partner to try a couple pairs of shoes they have in stock. Unfortunately, I was not sold on either of them. I ended up purchasing Feetures socks here since they are having promotion "buy 4 get 5th pair free". The store is very clean and nice arrangement. They carry variety of brands like Hoka, Brooks, On, etc. Overall, I was very pleased with their customer service. I definitely recommend Fleet Feet! It's super valuable to get your feet scanned, and staff here are very knowledgeable about what shoes will fit your feet's profile/gait best.

Needed a new pair of running shoes. When I got there, they only had one salesperson working and…read morehe was already fitting two people with shoes. It just so happened that another employee, Katie, was in the store picking something up. When she saw me waiting, she clocked in, threw on her name tag, answered the phone real quick and was happy to help out! Wow! She took her time to make sure I got the right shoes. I got some great tips on training and lacing my shoes along the way. They are highly knowledgeable, respectful, no/low-pressure, and extremely helpful. Took my new shoes out for a run today...they are awesome and fit great. Night and day from my old shoes...which were high quality but weren't the right fit. This is how you get customers to keep coming back!

I have to say that Cam is the man when it comes to getting the best shoes and fit for sure. I just…read morepurchased two pairs of shoes, Brooks Glycerin 21, and Brooks Ghost 16 and Cam made sure that I was satisfied with not only the fit but also with the style and color I selected. Cam is not only professional and friendly, but he made sure after I told him that I walk between 10,000 and 15,000 steps a day that I got some Super feet Run arch supports for optimal comfort. Cam takes the time to make sure that you are completely satisfied with your purchase and could answer every question I had about the shoes I was buying. I have to say that Fleet Feet is my go to source for my walking and running shoes. Cam is a great asset and the company will do well with employee's like him!!! S Wilson

I had been to this Chuck's Boots previously when it was located in O'Fallon and I have been to…read moreFenton but not in a long time. This store is unreal! The selection is vast! The employees are friendly and helpful. Their inventory is huge and if you need boots, this is the place! We will be back!

03/07/2025 around 1pm…read more I'm not sure if my skin color played any part in my recent trip to this location...but my experience was EXTREMELY UNCOMFORTABLE...I was followed around the store aisle after aisle, being watched like a hawk... I was looking for a good pair of work boots ...but needless to say I left in the middle of my search and probably won't return again

Worker there was super rude, seemingly for no reason and he was also slurring his words. I would…read morenever go here again stay tf away