Now I see why this store has all great reviews! Val was extremely helpful and patient as I tried on 3 different shoes with/without different inserts. They analyze your foot and select shoes/inserts for you and then you actually go outside and do a little jog a few yards to make sure everything looks/feels right. It was the experience I hoped for, plus more! read more

I had never heard of this store until my sister wanted to try pricing for my nephew a running shoe for his upcoming track meet . FYI they do not sell kids shoes. We browsed around the store anyway and I was very impressed by the concept. Many people come in here for foot support. You tell staff what foot issues you are having, and they will figure out solutions on why your foot is having the issues, find you a shoe and or insert to help your gait. They have an area where you can walk to test out the feel I'm guessing before you make your purchase. They have men and women shoes, sandals, socks, accessories and apparel. Brand shoes like Brooks and Hoka are available as well. I also saw a side room with treadmills and other work out sections as well. Staff was friendly and appeared to be knowledgeable. Check them out ! read more

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I was looking for a new pair of athletic shoes for me and my partner, so we came to Fleet Feet St. Charles for the first time. We also had fitID today - the scanning is free. Danny helped us with the fitting process. He was so kind and helpful. He went over the fitting information thoroughly after the scan. He also offered my partner to try a couple pairs of shoes they have in stock. Unfortunately, I was not sold on either of them. I ended up purchasing Feetures socks here since they are having promotion "buy 4 get 5th pair free". The store is very clean and nice arrangement. They carry variety of brands like Hoka, Brooks, On, etc. Overall, I was very pleased with their customer service. I definitely recommend Fleet Feet! It's super valuable to get your feet scanned, and staff here are very knowledgeable about what shoes will fit your feet's profile/gait best. read more

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I love Fleet Feet. I have been to this location before to pick up shoes that another location didn't have in my size. Today I was here to recycle running shoes. There is a charity that does this and Fleet Feet is one of their drop off locations. I was a little behind and today I dropped off 4 pairs of shoes. I cycle my shoes so I always have shoes in various states between new and very used. I will be back for my next pair of Hoka One Ones! I also love the Feetures socks they sell! read more

The woman who helped me was so sweet and intentional! She was obviously well versed and super polite even though my mother and I came in for fittings just 30 minutes from close. She even stayed late to help us. (Side note. I went running yesterday and it felt like I was running on clouds.) the kind woman who helped me shared lots of helpful information that I didn't know about running shoes, insoles, and appropriate running socks. I normally run one to 2 miles every morning prior to my weightlifting workout and for the first time in years, I was able to complete my run without suffering from foot pain afterwards. I have my eyes set on a 5K before the end of summer! I plan to use my $15 coupon to buy more socks or a different pair of the shoes I purchased in a different color! I'm relocating to California so I hope the service there is at least half as good as the service I received here! read more

Every time I come to this store, I have an amazing experience. Today, Angela helped me. find the perfect shoe. She was so kind that it gave me chills. I walked in with tired achy feet and walked out walking on a cloud. I had to pull over in my car to write this review! read more

I had a good experience here getting my first real fitting for running shoes. The first sales rep I met with didn't seem to be fitting me correctly, but when I came back I was given more accurate information and now am able to run pain-free! read more

Awesome place! I needed a new pair of running shoes and had never been here before. I walked in and an employee named Morgan helped me. She did two different types of scans on my feet and picked out shoes for me to try based on the results. It was very thorough and I will absolutely come back. Expect to pay a bit more but it's worth it to have quality shoes that are best for you. Thank you for the great experience, Morgan! read more

I have a foot injury, and I needed new good shoes. I never buy myself expensive tennis shoes... I didn't want to be overcharged or buy something that wasn't going to be perfect. Fleet Feet's staff helped me try on different shoes and test them out without making me feel rushed. They were very helpful with my questions, and I felt like every dollar was worth that experience! My new Hoka's are great, too! read more

Had great service from staff. Did an excellent job of helping me pick out a pair of shoes for walking. The price was a bit of sticker shock , but a great pair of shoes in the end. read more

Great place to get running shoes. Even though I'm not a runner, I am on my feet about 10 hours a day. They fit your your feet to the shoe best designed for your instep, walk or how your feet are prone. So they are more comfortable then running to any old shoe store and grabbing the prettiest or most fashionable shoe. They also sell socks. I love Feetures! They are designed for your left/right foot. They give great arch support, my arches don't ache as much in days after wearing theae. The staff is very friendly and extremely helpful at assisting you in choosing the right shoe for your feet. read more

I've been training for a 5k and had recently developed knee pain so I knew I needed to get new shoes. Everyone told me this was the place to go and I was not let down. The service was impeccable. First, measurements of my feet were taken. From there, it was determined I needed custom insoles for an arch issue. Not a problem. I had two women helping me try on shoes (as in they slide them on your feet and tie them) and they watched my stride and helped me find the right shoe, even though it took 5-6 pairs. After I mentioned I'd had issues running as a woman on the busty side, they offered a sports bra fitting. I didn't think they would even have one in my size but they actually had 3 different styles for me to try on and compare after I was measured. The worker who helped with that was courteous and professional and in the end, the bra is a lot better than what I was working with at Target. This place is great for runners of all speeds and levels. I'm a slow moving chubster who is learning to run and they couldn't have been more supportive. My only advice would be to get there before school lets out because all the cross-country kids will be pouring in then. This place has a great rewards program so if you have two people needing shoes, send in one person first and use the rewards on the second when it hits your inbox about 3 days later. read more

Another great visit to fleet feet! I was once again very happy with everything. I was prepared to make this a quick visit, because I'm in love with my current running shoe. However, Nike discontinued that shoe (every runner's worst nightmare!) so I had to find a new shoe. The man was really thorough and super helpful in finding me a shoe that would be comparable to the one I love. I have to say he did a great job; I walked out of there with a different shoe, but one that I think will be great. My only complaint is that I wish they'd build a Fleet Feet that was closer to me! I haaaate driving all the way out to Chesterfield. read more

This is the place to go for sneakers. After a couple years buying shoes at New Balance and being unhappy with my shoes, I decided to try Fleet Feet again. The salesperson spent about 40 minutes with me, and I was impressed with his level of knowledge. I've never seen service and expertise like this at any other shoe store anywhere. Highly recommended. read more

Awesome running store with locations in Fenton, Chesterfield, and St. Charles. If you are new to running or new to the area, this is the place to go for your shoes. The staff is really knowledgeable and helpful, and they take the time to properly fit you. They don't suggest the most expensive shoe just cause its pricey, but instead, measure your feet, watch you run, and allow you to take the shoes for a quick test run outside the store. Aside from shoes, they have all the running apparel you could need, along with other accessories. Yes, it is in the giant strip mall in Chesterfield - but its not hard to find. Its between the Lowes and the Subway. I've heard really good things about their training programs as well. They will prepare you for a marathon or half-marathon, and they work with all skill levels. Check out their website for a calendar of upcoming races in the St. Louis area. read more

Personalized service, friendly and knowledgeable staff. They also collect your old shoes and donate them to an organization that helps make shoes for children that don't have them. read more

This wasn't my first trip to this store and it won't be my last. Ray made me feel like helping me find the perfect shoe was his only interest. I felt so special, I teared up. No wait; great knowledge about all aspects of feet! After foot analyzing and four pairs we found the perfect shoe. The perfect insert and a roller to get my muscles relaxed, I'm on my way. I am so impressed. read more

New runner here, getting ready for my first 5K. Anyway, I found this place via yelp and wasn't sure what to expect when I went in. The staff was really friendly and the associate (Haley) that assisted was very knowledgeable and explained everything. I had a really great experience! read more

I called this store before I came to ask them if I can return the shoes I buy it from fleet feet store they said yeah no problem then when I walked inside they're not want to return me the money right away which is I have to wait up to 6 days to get my money bag to the card hey said that's the company policy but when I spoke with Lady on the phone she said we can't give you cash back no problem that way I don't have to wait a while I make a deal with her over the phone before I come but they lied to me when I got to the store they said no we cannot that's absolutely Not right. read more

I really liked this place. If you're serious about your running and comfort it's worth coming in. I'm a cheapskate and I knew these shoes would be expensive but for comfort, and I hope to see reliability I only got them a few days ago, it seems to be the best around. They take you through a comprehensive foot test seeing how you walk and what the shape of your foot is. I thought the woman helping me was on commission for how friendly and patient she was. I'm a chatty person. I am not affiliated with them nor do I know someone from there I just heard about it like 5 years ago from a coworker who runs marathons and did cross country in high school. Final thoughts: shout out to Ashlynn who was peak professional and relatable. If she so desired she could go into commissioned sales because she was very knowledgeable and professional. It wasn't even the store she was regularly at, she was filling in. Anyway, take care of your feet and ankles and get your butt into this store! read more

Ray was incredibly helpful when my husband and I came in for a shoe fitting. Spent probably close to 2 hours working with both of us to find the perfect fit, as well as showed us special rolling exercises to do to help improve our performance and avoid injury. This isn't the first great experience I've had here, and I'm sure it won't be the last because I will definitely keep coming back! read more

What an amazing place! Ray was our sales person. They don't work on commission and he spent 2 hours working with my husband and me. Literally helping sort through over 30 pairs of shoes for my super finicky surgery ladened feet. Ray was patient, knowledgeable, personable. Definitely recommend Fleet Feet (and Ray!!) read more

Great service and knowledgable staff. Helped me find perfect shoes for running. I have high insteps and they showed me how to use the box lace to relieve pressure. read more

Friendly, upbeat staff no matter who the costumer is. Their inventory consists of top-quality goods tested by their team. Fleet Feet races are impeccably organized and timed. read more

I love Fleet Feet. Every single person that works there has one interest, and that is making you the customer a better runner. I can say this, having never purchased a single pair of shoes from them. I have purchased every other running accessory under the sun from them, and the knowledgable staff has always exceeded my expectations and answered my questions. Whether you're just starting to get in shape, or you're an Ironman finisher, they will have something to help you. read more

I love this place. The workers are nice and knowledgable. They don't just try to get you in and out or force the most expensive shoe on you, they take the time to figure out your needs and what will be best for you. read more

While training for the Lewis and Clark Half Marathon, I recently went to Fleet Feet for a hydration belt and some Sharkies. I was a little unsure about which hydration belt to get when I was approached by Alex. She was extremely knowledgeable about how each of the hydration belts worked and gave me the pros and cons of each. After I selected one, she helped me fit it so it would be comfortable for my next run. She also showed me how easy it was to adjust should I find it uncomfortable after my run. When I was selecting the Sharkies, she also suggested some of the other hydration supplements. Alex, explained that she was in the process of getting her nursing degree and stressed the importance of keeping yourself hydrated, especially in the summer time while training. She said that going with the Sharkies was a great way to replenish electrolytes. However, I needed to make sure I have some sort of electrolyte replacement in my water bottles as well. Keeping two bottles with just water, she said to break a Nuun tablet in half and use for the other two bottles of water. I have had nothing but great experiences with the staff at Fleet Feet. I had gone into there before because I was getting some severe blistering. I thought it may be the shoes I had just bought, but it was because I was wearing two pairs of socks. One of which were cotton. Cotton socks are a big no-no when trying to run, especially long distances. They recommended some socks made from synthetic materials that help pull the moisture away from your feet. While I checked out, they said that should the socks not work, I could bring the shoes back and I could be fitted for a different pair. Sure enough, the socks worked and my shoes are AWESOME! Again, I've had nothing but positive experiences there. Because their staff is very educated about their products and various sports, I will most definitely be going back to Fleet Feet! read more

Really good service. They take their time and help you find just what you need. Pretty pricey though.

The fit professionals provide a thorough assessment to find the best shoes to fit your feet and your needs! Their skill and attentiveness can't be beat! They are not the least bit intimidating, and spend as much time as you need. Exceptional customer service! read more

The individual service I received was unheard of from a "shoe store". I was questioned extensively, shown stretches and PT exercises for my troubling leg and fitted for perfect shoes! This was my first visit to a Fleet Feet and I now understand why my doctor told me she wanted me to go to Fleet Feet. read more

My salesman was very thorough. He made some great recommendations and helped me realize that my weight loss had taken me out of a 4E width and down to a regular D width. I have gone for a run in my new shoes and they were great. Much better than the shoes I had bought online to save a few bucks. I am aware that I can get these same shoes cheaper elsewhere, but I won't get the type of expert service I always get at Fleet Feet. Thanks for the great shoes and great experience. read more

I was a first time customer and Tim was great at walking me through the process. He was very patient with me and taught me a lot along the way. I am really happy with my selection. read more

This is a great place to shop. Very helpful and knowledgeable staff who are always ready to answer your questions. A good selection with a lot of different brands are available. read more

The service was OUTSTANDING! It's a bit intimidating to enter a running store if you are not a marathoner...but EVERYONE in the store was awesome. So welcoming, energetic, positive and encouraging. The store is in pristine condition and you can easily tell that the employees are prideful to the brand and each other. What a team! read more

Expensive but they were awesome for someone who is new to the correct running shoes world! I will be doing back. They gave me the works to be a good runner and how to participate with their running team. Measured my feet, figured out what shoes I should be wearing and how to prevent injuries. Very knowledgable and friendly people! Also I don't like writing reviews but was so excited about my purchase and how this will improve my running performance that I had to write one plus let people know about the very friendly people. read more

Fleet Feet St. Charles - Products I purchased from Fleet Feet - Shoe Stores Near Me - St. Charles, Missouri

I always recommend Fleet Feet to friends. I only buy my shoes here since I always get the best service and product here.

I was very satisfied with my entire experience at Fleet Feet. I had purchased shoes less than a month ago and the treads were separating from the shoe. I returned the shoes and Fleet Feet happily replaced the shoes. I was extremely happy with the fit of my shoes and inserts and will be gladly going back to buy shoes there! read more

My salesperson (Tim, I believe) was super helpful, very knowledgable, and pleasant. The selection was enough to have a few different options and feel like I didn't have to shop around, but not so narrow that I felt like I wasn't getting enough choices. Overall, very happy with my new shoes. read more

Barb is great!!!! I had been running in a shoe that was too small and had no arch support. Barb found me the perfect shoe and a great arch support insert. The running shoes I bought, cost less at Fleet Feet then if I had purchase them online at a popular shoe website. read more

The employee that fitted me for a new pair of running shoes was fantastic! I have been running in the same type of shoe for many years, but was looking for a change due to recent heel/arch pain. She showed me several options and fitted me for inserts. I was very impressed with her knowledge and her willingness to take the time to give me some extra tips and tricks for how to manage pain. I absolutely love the shoes and inserts so far! read more