Buckle is the sole retailer I exclusively use for purchasing jeans for my daughter. Stacy is exceptionally knowledgeable and consistently selects the most suitable jeans for my daughter's needs. The store maintains a pristine and organized environment, ensuring that all items are readily accessible. In the event that an item is unavailable, online ordering is an option. Additionally, Buckle offers tailoring services for pants, providing an added advantage. read more

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I've never been to buckle before today I went so many good options and this incredibly nice girl named Lexi she was so helpful 10/10 customer service ! read more

Would have given it 4 or 5 stars before. I used to stop in there once in a while and the same girl would help me. She and I were about the same size so she always gave good recommendations. Went in recently, was told my girl wasn't there anymore... This other girl tried to help me, super rude and stuck up, it was like she was giving me stuff they were trying to get rid of.....before I left I found out she was the manager. Probably won't go back. read more

Needed a shirt on the fly, so I walked into the first store I saw. Amanda was amazing! I walked in and she greeted me, asked for my size, and immediately presented me with a ton of options. You guys are lucky to have her. It was A huge plus that the store carry tons of patriotic apparel! In this day and age that's very hard to find. Will definitely be coming back. read more

Beware , beware, beware! so I first have to say that their customer service is fantastic inside this store. I've never had a complaint with the people who work there. They have been super good. My complaint is with the credit card company. I bought a bunch of jeans for my daughter and they asked me did I want to open a credit card account and I said no because I don't want to be charged for the interest that they will always inevitably tell me I was late for my bill and charge me interest. Even if you send out the bill 15 days in advance, these credit card companies will say they didn't get the bill in time and charge you interest. Her reply was that I could come pay in person. And I was surprised and I said okay in that case, I'll open it. I purchased the jeans and when the bill came in I went in and paid it in person. I took my other daughter in and bought another couple hundred dollars worth of jeans. This time I didn't wait for the bill to come but instead went in to ask them my total and to pay in person. I brought $300 with me. The young girl behind the counter used my social security number to look at my total and she told me it was $270.30. I handed her that amount and believed my account was paid in full. A few days later the bill came in the mail and I just filed it away without even opening it. have a couple weeks later I get a bill from buckle and knowing I hadn't charged anything, I was surprised. I opened it. I'm being charged $5. They said I didn't pay $4 of my last bill and now I owe $5. I went back in and talk to the same girl and told her that she knew I came in and paid in person and that I paid the total she told me was on the computer that was my balance. She remembered me and she couldn't understand what happened to either She told me to call the credit card company so I went out into my car and called them. The man was so rude. I explained to him that this is exactly why I went in person to pay the bill. He said it was my fault that I didn't wait for the bill to get the total. I told him I went inside and only went by the total that the girl told me it was on the computer. He hung up the phone on me after I told him to cancel the card and that I will never step foot back and buckle again. He canceled the card but didn't take off the charges. Three weeks later I get another bill and now it's $10. I called the main corporate line and they were horribly rude and the woman argued with me. She reluctantly gave me the corporate office address.I had to go in person now to pay the $10 because she told me they would continue to keep charging me until it was paid in full and I had no recourse whatsoever. I went in and paid the bill and told the store manager I will never step foot back in the store and I will make sure everyone knows what they have done to their customers. Apparently this has happened to many people. It is the same company that does Victoria's secret cards so beware. They will tell you a different total and you will pay the bill thinking you are paid in full and they will turn around and charge you interest. Another common thing is to pretend you didn't get the bill to them in time. Not everyone does bill pay online. Some of us prefer to do it the old-fashioned way. And apparently that opens us up to intentional fraud by deception. Unfortunately my experience has been tainted and I won't step foot back in that store. The help at the local store was most pleasant and I truly don't believe it was their fault. But I can't support a company that knows this is happening and lets it continue. read more

Okay so.... I went in there looking for jeans. OMG there is such thing as over doing it and they take the cake for that. They made me so uncomfortable throwing clothes over the dressing room door every five seconds saying, omg this shirt would look amazing with blah blah blah. Next shoes slid under the door and she said omg these would look so cute!! Every time I said no thank you she just ignored me lol. All of this occurred before I could even get one of the 8 pairs of jeans they gave me on. It was just honestly creepy. I even liked the jeans but left after she threw the third shirt over the door. Extremely annoying and just weird, I will never go back into this store haha strange experience. read more

Super friendly and outgoing customer service. A lot of cute clothes in my opinion, though prices are a little out of my range I definitely would love to shop here more often. read more

I love Buckles but I hate seeing the advertisements and going into the stores ready to buy and they don't have what's advertised. I love their jeans online they have so many colors and variety, I just wish they had more in their stores. I went in today ready to shop again and again I left with nothing. read more

Have to say...BEST Customer Service ever! Amy, manager, and Caitlin, went above and beyond the call of duty. Appreciate how they handled my case of "shirt wasn't in the bag," so very much! read more