I had a fiberglass pool installed by Watermark Pools in July of 2020. We had planned the install…read moresince last summer and until the completion of the pool, communication with the company and it's employees has been great. They kept us informed and up to date on all the steps. Upon installation they worked hard, did a great job and cleaned up everyday. They went the extra mile on what they did.

Mike came and repaired our hot tub and did a great job. we were having an issue with the gfi…read moregetting tripped. Mike was able to isolate and fix the problem. Very professional and personable. I'd highly recommend him if you are in need of a repair.

Mike gave me advice, over the phone, that prevented an in person service visit! Saved me money and…read moretime! Polite, professional and quick to address my inquiry! I would highly recommend Advanced Spa Repair. Ron in West Alexandria, Ohio.

In my humble opinion, Ray and team are consummate professionals. Not only did Ray walk me through…read moresome of the nuances of pool ownership, answering my 500 questions (which could probably be answered via Google or YouTube, honestly) and walking me through my personal pool layout/setup, but he did it all without expecting anything. We had Ray remediate a few issues with the pool: patching the liner and correcting some of the plumbing that decided it would strip and leak upon opening the pool (our pool is over 16yrs old). I found that his knowledge was refreshing, his attitude was positive, and his prices were very reasonable. Even if you have more than one estimate, I honestly would recommend you at least call Ray for another. It doesn't hurt you and can only benefit your situation to have a solid expert opinion on your money pit...I mean pool.

The pipe that goes from the auto chlorine dispenser leaked. It was a small job, but Danny took…read morecare of it immediately. This was not the first time I dealt with Danny. He is always professional and knowledgeable..

We just used the Nuwave Pool crew to drop in a new liner for our in-ground pool. They were…read moreefficient and professional taking the time to answer any questions we had. Their great service started in November when we called for an estimate and the communication leading up to install was superior. We are so happy with the service that we are going to begin to use them for opening and closing our pool. Thank you for making this experience a good one! Joanne M.

Quality service, professional communication. Highly recommend for any pool service. Call Adam!read more

Very professional and did a great job. My pool was nasty…read moredirty and they had it looking nice.

Ben is awesome! He is knowledgable, responsive and gets the job done. We have a very unique pool…read moreand there are few who understand it and can service it. If there is a question or a problem - he is quick to find the answers and take care of it. He does a great job and I highly recommend Ben with Cool Poolz!

I spoke with Ron and he told me to send pictures of my hottub problem. That being said, he…read morediagnosed the problem told me what to get and where to get it. Said I could do it myself & didn't feel comfortable charging me for this. Also if I had any issues to call him anytime or he would be out to help. You just can't find good folks like that anymore. So now my diverter is leak free and the wife can enjoy. Thank you so much Ron.. I still have you on speed dial.

Hot Springs did not want to fix the leak. Instead they just tried to sell me a new hot tub. Ron was…read moreable to fix my hot tub at a fair price. When Hot Springs tells you that you need a new hot tub, call Ohio Cities instead.

Terrible. No oversight. Fail to appear at designated appointment. Big Fail. I do NOT…read morerecommend these people

They sub everything out. Little to no supervision over subs. Job was poorly done and 90% had to be…read morere done. Electrical sub work will likewise will have to be re done. It was an insurance job but it shouldn't matter. Would never recommend.