Smooth, fast, clean, & drama free. First time flying with them & I'll NEVER do Southwest again…read more Such an amazing stress free experience & the customer service is soothing. Walked in & checked in within 4 minutes. There's no overhead compartments to battle with. Its a smaller plane meaning on and off boarding was a breeze. Yes, I recommend them !

Okay we have flown JSX a few times and so far every flight has had a major delay. The last time we…read moreflew our take off was delayed, and then they announced we needed to fly Oakland to refuel- 2+ hours late! Today we had a flight that was scheduled for 1:30 when we booked, sometime later the flight time was changed to 3:35 departure - okay we knew in advance. Then we board at 4:20 only to have an announcement that, once again - we had to fly to Oakland to refuel "due to the wind". WTF JSX? Convenience- yes, service in-flight - great! Reliability - sucks! If you need to be there on-time choose another airline or leave a day before

I reviewed OnTime Transportation back in 2022 when I was a first time customer. At that time, the…read moreservice was so good that I gave them five stars. So I'm back to re-review! I have been using OnTime Transportation ever since 2022 and have found them to be the best and most reliable car service I have ever used. Pick up at home has always been on time or early. The drivers are happy to move and handle luggage. I have had pick ups both at SFO and at Pier 27 in San Francisco - I call when I'm on the curb and the wait time for the car to arrive is within 10 minutes. The drivers have had no issues with late flight arrivals and always arrange to be there whenever the plane has landed. The cars are always clean and well maintained and passenger comfort is always the focus. Billing and tips are handled via email invoice, which helps with busy airport drop offs - no hassling with cards on cash for payment when getting to the plane on time is the many worry for the day. Drop offs are always right to the airline and entry door that is most efficient. Roger is the owner and he is dedicating to providing excellent service. Over the years I think we have become good friends. He is well versed in current news and events and conversations with him during the rides are always engaging and make the ride time go by quickly. When I call for a reservation, if Roger doesn't answer immediately, he gets back to me within 10 minutes. He confirms pick ups the day before. He is willing to go out of his way to fulfill service requests. He's the best! Between the great staff, great owner and great service, I highly recommend OnTime Transportation. Knowing that this is a locally owned business just adds to its excellence. Thanks, Roger!

They should be named Flat Tire Transportation…read more Signed these guys up for transportation from Brentwood to SFO. Leaving in June, getting back in July. I've used them before with no problem. The night we were leaving, we had them booked for 8:30pm. It's 8:45pm, and they still have not arrived. I called them, and Roger answered and he called the driver, and the driver said he got a FLAT TIRE and got in an accident on the road. Why didn't this driver call Roger and let him know, so he could inform us? Anyways, Roger arrived at 9:15 and took us to the airport. He did NOT honor their "less than 20 minutes late or it's free" guarantee. Pfftt!! Then, a month later, we arrive back at SFO, and they are supposed to pick us up at midnight. But instead, I get a call from Roger and SURPRISE, their vehicle had a FLAT TIRE and they cannot pick us up and we are on our own to find a ride home at midnight. Thanks!! Just wondering, what are the odds that BOTH TIMES they got a FLAT TIRE?? Pffttt!!! NOT RECOMMENDED!

great experience...very detail oriented, which I appreciated. I knew just what to do to make the…read moreconnection!

Easy to book! I had to change time for pickup and airport location. They were very accommodating…read more Driver was on time and excellent!

I was honestly very shocked and surprised by my experience at the Sangster International Airport…read morebut in the best way possible! Usually with countries with only one terminal and airports that are much smaller in size you expect long security lines and for it to be a bit run down. This was not the case for us at the Sangster airport! We got through security in 5 minutes flat even with the older security machines and having them check our passports. We then found and proceeded over to the lounge I have access to through my priority pass card. We quickly checked in and then were escorted to two very comfortable sofas. A waitress came up to us and quickly took our drink order and I got a chocolate martini which was absolutely delectable. And then they had many Jamaican cuisine options and a salad bar and also cookies/ other dessert options. I felt very full and satisfied after getting some Jamaican patties and pasta salad and potatoes. The bathroom facilities were also very clean. Our flight boarding process was seamless and easy as well even with the weather not being the best. Can't wait for our next trip to Jamaica!

Stuck between 3 and 4 stars. This airport is pretty no frills, but since the last time I was here…read morethey have done a lot of remodeling and certain parts are very nice now. The a/c was not working very well in the terminal and was super packed, so we walked further down to get away from the crowds and there it was cool and comfortable. Plane took off on time and security was efficient. Overall good experience.

Sooo I love traveling and love exploring airports in different cities and countries, when I was…read moreable to travel again I got so happy! I've been to a different number of airports my whole life, and the most memorable ones were Doha and Singapore airports. Sangster airport could use a bit of improvement. The seats were old and dirty, and everything just felt a bit outdated. When we landed, the airport was the worse because it just felt a bit shady. We didn't feel that safe, and there were no stores or anything - but there was a Margaritaville outside I guess lol. Also when we were claiming our bags the workers asked us for money. Wth... but departing our flight to go back home, we got to experience more of the airport and we saw more stores and it felt a bit more welcoming this time. However, it was the longest I've ever taken to board a flight. Kind of unorganized, but we made it home safe so I can't complain. Looking forward to hopefully seeing improvements the next time we go to Jamaica because we will definitely be back :)

I won't discuss what an amazing job my husband did for our anniversary. What I will talk about is…read morehow awesome Tim and Tom are and what an even more awesome time I had on their helicopter tour. Ok, fine, just a tidbit about the anniversary...my man booked Golden Gate Helicopters to take us to Napa for a special dinner. When we drove up to the super exclusive (never before known by us) private airline portion of SFO airport, I had the opportunity to meet Tim and Tom. Both greeted us with welcoming smiles and gave us a little insight on what it feels like to go on a helicopter (think of yourself as sitting on a washing machine was their analogy). Basically, we weren't blindly led to a helicopter for the first time and told to put on our seat belts. A very good explanation was provided to us and it really calmed me down because I realized I was slightly freaked out. Tim and Tom have a ridiculous amount of experience and they share a great sense of humor. The ride to Napa and back was beyond excellent - I got to experience the Bay Area in a never before seen way - from thousands of miles up in the sky! Everything was smooth except for one funny little episode where my husband asked if Tim and Tom wanted to "crash" at our place due to the fog rolling in...while we were in mid air! Haha...not. Helicopter tours/rides ain't cheap, but I highly recommend this luxurious "ride" for a truly unforgettable, special and unique event in your life. Kudos and thank you again T&T! We will surely be repeat customers!

Such an incredible experience!! My boyfriend has always wanted to take pictures of the city from…read morethe sky so I booked us a helicopter tour with Tim. Tim was so helpful and accommodating. The ride was smoother than expected by far and the views were unbeatable. I would without a doubt recommend Tim and this experience for anyone!

Would not recommend for a young family or anybody with special needs. Probably fine for anyone that…read morewants to get to the airport for a guaranteed flat rate with no expectations or standards other than getting there in one piece. As for us, I called and asked if they have baby seats. The dispatcher immediately said yes and at no additional cost, then asked the baby's age. I answered and mentioned it needs to be a rear facing seat. He said no problem at all it will be done. The driver arrives, punctually. We were running late and apologized, wrapping up last minute details and locking up the house. He seemed understandably annoyed but waited patiently. We're late to the airport at this point and can't afford another minute. We jump in and find a loose car seat. Ok. Manageable. We start installing it, while the driver sat there looking more annoyed that we had to install it. The base was missing. It was a completely useless, dilapidated car seat. I asked him where the base was, he looked at me through his rear view mirror and said "I don't know." plainly and cut his eyes back to the front windshield as if this was our problem and not his. We had to choose between missing our flight or taking the damn cab ride embracing baby, praying to god we don't get in a wreck. We should have gotten out but we didn't. Thankfully we made it okay but this was a grievous mistake on their end and the owner said he was 'sorry for the confusion' as if he mentioned free gummy bears and only had mints. No, man. It was a lot more serious than an innocent mixup. The driver was cordial at the end and helped with our bags. The taxi van was old and as soon as the air came on, old sour smells came wafting about as I sat miserably listening to the saxophone music grating on my every nerve. The owner gave his word that they accommodated babies and it wasn't true. Period. Will never use them again.

I've been driven by Bob about 3-4 times. Every time, He has been prompt and friendly…read more I HIGHLY recommend The Walnut Creek Taxi. Forget the "high-tech" services. Bob's a real gentleman who helps you get to where you need/want to be. He is really down to earth and easy to talk to which you don't find too often in Taxi drivers. He is a great conversationalist. I really feel at ease talking to him. Sometimes I feel like Bob's really a understanding neighborhood bartender you can easily chat with that happens to drive a Taxi. He is that friendly and easy to chat with. I've even learned stuff from him that I should have known given my age. For example, I've learn how to do a S.O.S signal. It is 3 flashing lights and then 3 steady lights. How we came to this point, well, again, as I said, Bob's a great conversationalist. I joked that this might save my life one day. If I ever have to use this Bob and it saves my life, well, there's going be a big tip for you when you get to heaven! God Bless Bob!

Everything was great! I spoke to and made arrangements over the phone with Sony. Not only did he…read morehonor the groupon deal I found online but made recommendations and helped finalize the stops on our wine tour. He recommended food spots as well. Our driver, Sonyia reached out the morning of as discussed and kept me up-to-date on her arrival time. She explained and confirmed our itinerary and took pictures of us several times throughout the day. They made the day smooth and hassle free. The limo was clean and well stocked. Thank you soo much for making my bestfriends' birthday celebration a success!

This organization is the most disgustingly run organization. I would recommend renting a pedal bike…read morebefore I would consider even funding this business. I don't think a singular person here is qualified to conduct any sort of business transaction. Save your money, if you're looking for luxury this is the last place you will find it. This business has no regard for their employees, customers, and have no intention of providing safe transportation. This business should be shut down. The limo broke down, thankfully while we were parked and no one was injured. No human decency and not one ounce of remorse. Extremely disappointed.

I was very pleased with Prestige Limo...I spoke with Zach and I must say he was very professional…read moreand patient I might add. First time renting a limo and he was a great help, work with me. The price was right and offered a discount. He was very accommodating. Our driver Hawinder professional as well he was very friendly and polite. And I remember him saying, "safety first". He helped my guests in the limo and out... and took my bags he was so attentive. We booked 9/15/2019 the SUV limo... had great sound for music, the car was clean, great room for my group of ladies. It was a great day.

Friendly luxury services i have ever had. Especially, Eric kindly serving us safely drop us on our…read moredestination.

I highly recommend Richard's transportation service and his well maintained Cadillac Escalade, you…read morecan book your ride worry free with Dart Limousine

Excellent service very professional The driver was so kind…read moreI really recommend him Thanks for safe trip to the airport