Make sure you don't select 13cabs, that's a shockingly unreliable. This service is reliableread more

These guys were amazing, kind and thoughtful. Waited for us and took the fastest route avoiding…read moretraffic.

Awesome! Awesome…read moreservice, always on time. Easy to book comfortable clean cars. Drivers presentable, courteous and friendly. Drive with two hands on the wheel unlike most taxi drivers! Arriving safely at destination!

Being met at the airport or hotel without any worries as to my flight being delayed or lack of…read moretaxis is wonderful. Comfortable clean cars, knowledgeable drivers who don't need gps , and a price that is very competitive. I use them every time i travel to the big cities in Australia.

Warning to Visitors in Sydney, Australia: My Experience with GM Cabs…read more On March 11, 2025, I checked out of my hotel and was persuaded to take a GM cab. I had already booked a ride with DiDi (a rideshare service similar to Uber), but the hotel staff assured me that GM Cabs would cost about the same and was available immediately, so I wouldn't have to wait. Trusting their advice, I took the GM cab at 6:20 AM to the airport, which is 11 kilometers away. My DiDi fare was quoted at $41.00, so I expected the GM cab to cost no more than $45 at most. Upon arriving at the airport, the meter displayed $41.95. When the driver asked if I was paying by cash or card, I chose card. To my shock, I was charged $71.25 instead. I immediately emailed GM Cabs to report the issue, but to my dismay, they never responded. Warning: Avoid GM Cabs when visiting Sydney. Instead, use reputable alternatives like 13cabs, DiDi, general taxis, or public transportation.

Biggest taxi scam I've seen yet. I got in and told him my destination, he adjusted the taxi meter…read moreto 10 dollars before we took off. I asked why, he said that's the fee when using them. Then the meter was rolling so fast on the motorway but then noticed as we were at a stop at a intersection, the meter was still rolling as fast like we were on the motorway. As I got to my destination, he added another 12 dollars on top and said "that's my tip you uave to pay".....this is Australia. You can't pull stuff like that here. 150 in total for the ride. Was so mad when I got home and I compared the price if I used uber, it would've been 42 dollars on Uber. Lesson learned. No taxis for me ever. Especially gm cabs

WARNING TO THOSE WHO THINK BOOKING EARLY WILL SAVE YOU TIME/MONEY…read more... I would like to be looked after better for having the organisation to book more than a month in advance with regards to the quotes. I have checked several times on the website after my booking and found cheaper prices than the original quote I booked early Aug. (for Oct). When I contacted the call center, I was met with two girls who were disinterested. One told me simply to cancel that booking and rebook the new price because the prices change all the time. I was told by the other girl that I may get the Passat I booked originally but might get a Toyota Corolla (if I wanted that I'd go to a place that books Toyota!) I'm a bit dubious about continuing with Europcar at this point. I've rebooked it twice and saved about $60 so far with two weeks to go for possible better pricing (not counting on better treatment from the staff). Isn't it easier to service a customer who has made a booking well in advance? Easier to arrange the car required, you know the car is scheduled to be out between two dates. etc. More bookings come in, can arrange to have more cars at that outlet. Europcar Less mucking around too, having booking, canceling the booking and then generating new bookings. Ridiculous. It amazes me how companies continually treat their loyal/valuable/organised customers with contempt or inadequate service. WHY?! Do I think that I'll be treated better because I've written this publicly? Hopefully but not really. Do I think I'll be responded to or contacted about it? Hopefully but not Really. Is it important to voice so others know what to expect. ABSOLUTELY! GOOD LUCK EVERYONE! :D ... I'll report more later! :) It is important to note here that I've not yet decided to continue with the booking that I've made. It would be interesting to see if posting these reviews will generate any kind of interest from their management. (And if the response will be to improve their so far poorly image of treating customers well).

I have tried their service and I was not completely satisfied with them. they will need to work on…read moreto improving their staff hospitality and be more punctual in the future.

A great shuttle service to the airport.We booked on line and received a prompt price and…read moreconfirmation. The van was in pristine condition and arrived at pick up 5 minutes early. The owner driver was polite,personable and engaging.The route taken was clever and missed all the traffic build ups.Can be highly recommended.We will be using this company to and from the airport when in Sydney.

I was searching online for reasonably priced transport from Circular Quay to the airport for a…read moregroup of friends when I spotted this company's catchy name and sleek-looking van. I arranged everything online and quickly got a personal note back from the owner (who turned out to be our driver) to confirm the pickup details. Nigel showed up at our arranged spot at our arranged time and proved to be more tour guide than shuttle service. After he packed our group and loads of luggage into his roomy van, he headed for the airport. pointing out interesting sites and landmarks along the way.When we mentioned that we had hours to kill at the airport before our international flight, he suggested taking a leisurely route through Sydney's interesting neighborhoods, and along the coast to well-known beaches and hidden coves. By the time we arrived at the airport, Nigel had given us a not-in-the-guidebooks (complimentary) sightseeing tour that convinced me I must visit Australia again. Auztranz will be my first choice for all transportation and sightseeing; hopefully Nigel will be available for a multi-day tour of New South Wales.

Everything Very comfortable with the services gave me…read morenothing but smiles and friend conversations

I ordered an Uber to take me to Sea Life. No problems. A…read morefew minutes later I received a message saying my driver was on his way. I replied that I did not request a ride. I kept getting messages that he was coming or he was waiting. Each time I responded "DID NOT ORDER" I received a Cancellation fee of $10. I disputed on line the charge and was denied just saying I "cancelled" I wanted to ask WHERE WAS I GOING??? No number to dispute the charge just on-line garbage sight. We used Taxis after and do not trust Uber. They are fraudsters that target tourist.

Terrible- stand in normal taxi rank wuesues but don't disclose the 33% up charge on meter when at…read morearrival - say it's for the silver service no Difference than a standard taxi- they shouldn't be allowed to trade total rip off 0 stars

Horrible horrible service, it is nonexistent. we had a confirmed reservation from Sydney airport…read moreto the Marriott hotel. I even messaged with the company the night before to confirm everything. They stood us up after we had arrived from an 18 hour flight. No message, no email, no apology, nothing. They are a terrible company and they lie and are not reliable. Do not use them under any circumstances. zero star rating. They should not be in business.