I booked a van from Get Chauffeured to transport our group which included elderly grandparents between hotel and church for our daughter's wedding.
The van failed to show up on time because the driver had a luggage trailed behind so was unable to approach the hotel entrance. Hence the van waited in a back street.
Trouble was, no communication to let us know that.
Meanwhile the bride was circling the church waiting for mother etc to show up. Needless to say it was very stressful and upsetting. We did eventually find the van after phoning head office in a panic but a bad start to what was otherwise a magic day!
If pickup schedule is important then ring any other limo company before this one. read more