I am absolutely devastated by what happened to my dog under Helen's care. I trusted her to groom my…read morebeloved Bernese Mountain Dog, but instead, he was left injured and sick. She used harsh chemicals on him and left them on too long, which burned and irritated his skin. On top of that, she aggressively scratched him with deshedding tools, leaving him raw and in pain. Within 24 hours, my sweet happy and energetic dog became lethargic and very unwell, barely able to move and not eating or drinking. We had to rush him to the emergency vet, where we were told that his rash and sickness were caused by contaminated grooming tools and/or the harsh deshedding products that were left on him. I asked all the questions and double checked that there was nothing else that could have caused this and he doubled down on the groomer causing this harm. Hearing this from a medical professional broke my heart -- my dog suffered because of carelessness and disregard. No pet owner and more importantly no pet should ever have to go through what we did. I entrusted Helen with the health and safety of my dog, and instead, he was harmed and traumatized. Please think twice before allowing Helen to touch your dog. Our pets deserve gentle, safe, and compassionate care -- not to be put at risk. Photo is of Apollo prior to groom and then another two photos after she groomed him and he had to have portions of his coat SHAVED off because of the burns and scratch's on his skin

This service was last July, 2024. The service was extremely pricy and not very good. My usual…read moregroomer was on maternity leave so I needed a new groomer for a little while and tried out Bow Tie after seeing the reviews. Helen was sweet and Jelly was not injured during the groom. However, Helen shaved my dog Jelly all the way down due to being "too matted". Jelly had been to many other groomers before in the same state (sometimes scruffier/even more "matted") and was always able to be brushed out and given a normal cut. (I have included before and after pictures of jelly -- you will see he was NOT "matted" beyond help.) All other groomers I've had take the time to de-tangle. It felt lazy that Helen decided to not take the time to brush jelly out and instead told me she "had no choice" but to shave him completely, changing the shape of his face and tail. If I had known she would've done this, I would've taken jelly to another groomer. It took months to get him back to normal. I showed pictures that I wanted jelly to look like and it was not at all. At the end, it ended up costing over $300, and she asked me to please leave a tip too. (My usual groomer is $100, and does a MUCH better job than Bow Tie.) I understand it is difficult to run a small business but I was upset with the service. I would only recommend this service to someone who just needs their dog to be trimmed, and might not be particular about how their dog looks after. Edited to add: the reason why I'm leaving a review months later is because I was showing pictures of Helen's handiwork to my regular professional dog groomer recently, and told her about Helen's reasoning behind why she "had to" shave jelly down (Helen is the only groomer to complain about this in the four years I've had jelly & his care is largely the same) and my professional dog groomer told that it was ridiculous that jelly was shaved down for what was clearly minimal matts, and that it was clear that Jelly was not brushed down properly by Bow Tie (maltipoos require wet brushing, not the dry brushing that Bow Tie attempted, because they have curly hair and not fur).

Melinda is so kind and did a fantastic job on my anxious old man of a mini Aussie, Penn. Super…read morehappy with the results!

I've been coming here for over 2 years with my 3 huskies. The care these groomers have my dogs and…read morehow great their groom is, is why I keep bringing them back and recommend them! This place is the best and the staff is why!

Melinda and staff are amazing! I have a small maltipoo who is five. She handled him with such care…read more His coat was shiny and his cut was gorgeous. I highly recommend!

I was recommended to this place by one of my friend's who owns a goldendoodle. I dropped my puppers…read moreoff at 6:50 AM and she was done before 11:30 AM. The staff was kind and her groomer gave me tips on how to properly groom my pom for future sessions. Needless to say, I will have to come back after this first visit. I am satisfied with my pom's look!

Sally is a 45lb. black Australian labradoodle. Brian grooms her about every 7 weeks and does an…read moreoutstanding job. She always looks happy and beautiful. They like each other too! Adaline at the front desk is so cheerful and efficient and loves to greet Sally with joy and kindness. A very great place for our Sally!

This grooming incident happened August 2025. This is how my poor puppy still looks as of today.read more

Most importantly is How your doge enjoys there day at the Puppy Spa. Leopold starts getting…read moreexcited as soon as we pull up to the door. A+

My pups seem to like the Groomers. Very caring guys and our pups always look great. Definitely…read morerecommend!

I have been taking my dog to Canine Republic since she was 6 months old and she will be 7 in July…read more I board her and also utilize the daycare option and our experience every single time has been amazing. The entire staff is professional but also warm and caring, you can tell they truly all love what they do. I know when I go out of town that my dog is in the best hands at Canine Republic. I have recommended them to several friends and co-workers who have all had positive experiences as well If you live anywhere near Canine Republic, I would strongly recommend using them for your boarding/daycare needs!

They take very good care of my dog! The boarding options are great and the dogs get substantial…read moredaily play.

I've been bringing my frenchie to pet evolution for 6mo now and have seen a consistent decline is…read moreservice. After the most recent tidy up this past Thursday we will not be returning. When I received Grizzly post tidy up he was shaking, still wet, and digging his claws into me. Once home I had to blow dry him myself only to discover he had 2 cuts. One inside of his ear and another on his inner leg. I expected a tidy trim but he had been completely shaved from belly button down and his entire tail hair had been cut off into a stub instead of trimmed. The groomer nor front desk associate mentioned anything and when I called to speak with management, I was told they would call back. It's now been 2 days with no returned call or concern for their negligence. $170 later and my dog has an uneven and unattractive underbelly and backside, shorter ear fluff (when we never asked for this to be cut) and trauma from being nicked in the process. For the price you can go somewhere that will actually care for your fur baby and communicate when things don't go as planned.

We took both our dogs to Pet Evolution recently and overall everything went well. They looked good…read moreand the staff was nice. But after we got home, we noticed two patches on Murphy's back, which was concerning. What bothered us most was that no one mentioned it to us at pickup. Even if it was minor, we should have been told. Just sharing this because better communication would have made a big difference.

I am new to Texas and needed a new place to take my Shih Tzu for grooming. I like her cut a…read morespecific way and this place made her look SO cute! They asked a lot of questions and actually listened! She looks so adorable I can't get over it. I will 100% be bringing her back for her next grooming appt. It is located in a great area as well if you like to wait for your dog close by like I do. The whole thing took about an hour and a half which is great.

Amazing service and will always make sure your dog looks their best! Make sure you schedule your…read moreappointments ahead of time because they do get really busy.

Amazing! My Charlie is so soft, fluffy, and happy!! He smells so good too! Great job and I would…read morerecommend!!

Very small service area. Not the least bit flexible. No questions asked, just a very quick…read morerejection.

Best dog boarding in Frisco and plano. The only place we will board my dog Howie.convenient and…read morevery caring.

Super professional, experienced and loving. Britney and Ashleigh always takes good care of my 3…read morebabies. Thank you so much.