Our party went in last night, our server was nice, but wasn't attentive and when someone from our group went to go looking for her they saw her sitting down even though we needed refills, extra sauces, etc. The manger on duty, Jackie, is the most unprofessional manager I have come across. There were many instances where we were unhappy with service and tried talking to her about it but she brushed us off about it and told my friend she still had to pay for her meal even though she didn't eat it because it was raw chicken. Our other friend couldn't enjoy her meal with us because the server got her the wrong egg and still charged her for an extra egg, by the time the egg came out (which the server forgot about) we were all done eating. It's incredibly disappointing to see how unprofessional an establishment can be when it comes to customer service, especially because i've enjoyed my other experiences at this restaurant. read more

Went last night for a baseball fundraiser to support friends. Service was very slow. My Turkey bacon sandwich was terrible. Bread was soggy, bacon was super flimsy and not crispy, cheese was greasy.....overall just terrible quality. Maybe it was just a bad day but I will not order that again for sure. read more

A few Sundays ago, we ordered curbside pickup on a 4-person order. Every single order was either missing an item or completely wrong. For example, one of my co-workers ordered a grilled chicken salad. He received a pile of sliced grilled chicken and a cup of dressing....no salad/lettuce whatsoever. Three of us ordered a dinner meal which includes two sides (we all ordered two sides). Two of those orders were missing at least one side item and the final order was missing both sides. On the plus side, the chicken itself was pretty tasty (both the grilled chicken, and the chicken friend chicken). read more

After a few visits, some cracks in the shine of this place are emerging. Long and odd wait times for some, but others seem to just walk in and get seated within a few minutes. Second would be the service. Last couple of times, our servers have been extremely slow and inattentive. Not bringing things you asked for, walking by your table without checking in once in a while, and taking FOREVER to bring the check/cash you out. I'm not sure why this seems to be the case lately but it is. Third, it just seems that the prices continue to creep up. read more

Went to celebrate after a great baseball game. My son loves pizza, and we have heard that Bubba's has great pizza. Our party of 7 were sat in the back beside an AC unit that was being worked on and leaking water everywhere. We ordered and the food took a bit, but they were busy, so no biggie. The waiter forgot to ring in our son's pizza. We ate while he waited. The waiter put the pizza in a to go box and sat it on a table next to us. We didn't realize that his pizza was in the box. We thought he had brought a to go box for us to take home leftover pizza. We waited and a manager came by to ask if we were good. We spoke to her about still waiting in the pizza. That's when the waiter told us in was in the to go box he had put on the other table 10 minutes before. Totally unimpressed. It was like he wanted us to hurry up and leave because of his mistake. Or he was making it look like we ordered it to go. Frustrating experience and the whole reason we went there, the pizza, wasn't even fresh after sitting in the box that long. read more

The service is always great here! And our food is always fresh! definitely a spot to go with family or friends

Friendly and courteous staff. Very patient and good attitude. The food was delicious and overwhelming. Be ready to be full. Burgers are big and well topped. Fire fries are just that....fire! The steak was juicy but slightly too much salt favored. Nice atmosphere. I enjoy the multi television shows. Our waitress, Kimmi, I can't thank her enough for the suggestions and service. She had our food out it time and checked on us without us looking for her. If she's not a trainer, she should be. Kudos for the on duty manager for checking on us. Overall good experience. read more

Phenomenal food. But now I need to shit. The burgers give you the shits. Good service. My black friend spilled his drink and it was cleaned up right away. Stupid shadow monster. Good ambiance as well. Urinal was very long. read more

The food is good, the staff are friendly and helpful, the seating is comfortable. The only thing stopping me from giving it a 5 star review is the fact that the music is ridiculously loud. So much so that we can't hold a conversation with the people at our own table. For the love of all things good and pure, TURN THE MUSIC DOWN. It. Is. Too. Much. We would go there more often if we could hear the people we're sitting with. Sat in a few different areas and it's always the same. Other than that it's a fun place to eat. read more

Since this is a new place, we decided to check it out, and we were not disappointed! Since this place is located in the mall parking lot, there is plenty of parking space, and it's easy to get in and out. We came in around dinner time on a Tuesday, and surprisingly didn't have to wait to be seated. The hostess was very professional and made sure we got a booth. (we requested one) Our server was very polite, and made sure we knew about their specials going on and answered any questions about the menu we had. Our food was cooked exactly how we wanted. We did see the manager for that night going around to each table, but skipped us probably two times, that was kind of upsetting, but maybe they were just busy at the moment. Regardless, we had a good time, food was good, environment was great, we will def. be back! read more

Overall review: I don't really enjoy leaving bad reviews bad this one felt necessary. I will put this in only a few word, horrible food and service. Me and my family came earlier today to enjoy dinner only to be very disappointed. Food review: I ordered an avocado bacon burger only to be surprised with the meat being very pink and raw, the bacon was very burnt and the overall appearance of the burger was messy. My special friend ordered I believe an egg burger only to be disappointed as well. They had broke the egg yolk before it had arrived to our table, they also overcooked this patty and the presentation just was not it. My two kids had order a cheeseburger and a cheese pizza. The burger was built okay and had no appearance issue; however, my sons pizza was absolutely terrible. The tomato sauce was very sweet along with the crust being burnt. Customer service: Now this was no better then the food was. Our waiter during our entire visit only came by once or twice. We were left without refills our entire visit. Extra notes: We waited for about thirty minutes just to get my daughters broccoli and my wings. When the food didn't turn out right we had called the manager just to find out that he wanted to put us at fault. He had claimed "if the patty was that bad you still managed to eat the burger" he was very hesitant to take it off our bill before he finally revised the issue with the burger. Final review: Knowing that this establishment and just opened I'm going to give it some slack. Most restaurants that recently open have issues like this. I will be coming back in the near future to see improvements. read more

God and services are usually pretty good. There has been a time or two that either food or service did not meet our hopes and expectations. Overall, we will go again because when it is good, we really enjoy eating there. read more

This place is great, I know they're owned by Texas Road House so I had high expectations coming in and they didn't disappoint. Extremely good food and a great environment, will definitely be back. read more

This review is about 50-50 on food and service. The burger I had was OK. Tasted fine as I hoped it would. We were recommended to try the fire fries. Well, I expected some seasoning to be on them, but it's hard to comprehend just how much. The picture doesn't do justice. You couldn't get past the granules of season to the fries. It might have been ok if they'd have backed off on that aspect. Service. Wait time was supposed to be 25 to 35 minutes and it was on the long end of that. Probably to be expected. The restaurant wasn't full by any means. We ordered the onion rings as an appetizer and it took nearly 25 minutes for them to come out. They also tasted fine but that was a pretty long wait for a restaurant that wasn't that full. And then it was probably another 25-35 minutes before the entrees made it. Our server came back several times to tell us we were next, or third in line, or it shouldn't be much longer. And then we still had to wait a lot longer. So overall we were fairly disappointed with this relatively new restaurant in town. read more

Bubba's 33 - Onion rings - Bars Near Me - Lubbock, Texas

See all

Just completely awful all the way around. First time I've ever walked out of an establishment before. Yes I left money on the table for my tea. Never got to order food read more

"Extremely good food and a great environment, will definitely be back." GAUCAMOLE BURGER, SHRIMP WAS GOOD TOO. read more

Bubba's 33 - ONE IS THE BEST BURGER I HAVE EVER HAD,BACON GRIND IN WITH THE HAMBUGER PATTY PLUS MORE BACON ON TOP - Bars Near Me - Lubbock, Texas

The Chipotle Chicken Shrimp pasta was delicious. Must try the fried pickles and the Big Os onion rings. Very clean facility, staff was very courteous, a very homey environment. Our waitress was excellent. I will be returning. read more

Bubba's 33 - Chipotle Chicken Shrimp pasta, fried pickles and onion rings. - Bars Near Me - Lubbock, Texas

There's no excuse for this place. It has become an absolute dump. 3 consecutive glasses of water, each and every one had food particles floating in them. There is no reason you should send out dirty dishes ever. read more

Ok service but amazing burgers and pizza! The music is a little loud but not too bad.

This place was PHENOMENAL. My husband and I ate here and enjoyed every minute. I had the fried chicken with a cup of chili and both were hearty and delicious. My husband had the bacon guacamole burger and loaded fries and he practically licked the plate clean! We also enjoyed drinks while we were here which were amazing and delivered quickly! I had the strawberry jalapeño margarita (Red Devil?) and it was just the right amount of spicy, a cosmo which was not overly sweet and a raspberry margarita that tasted delicious! Amazing service, amazing staff, and amazing food and drinks! We will definitely be returning soon. I wish I had taken pictures of it all, but you will just have to go see for yourself! read more

Went for a company dinner and the atmosphere here is perfect. It's a great place to drink, watch games, and eat good food. I got a sample of everything and I can say they do all things really good. Pizza, burgers, onion rings all worth it. Fried pickles id pass on but anything on the menu is a safe bet. read more

Bubba's 33 - Buffalo chicken pizza - Bars Near Me - Lubbock, Texas

Went to celebrate my son's Birthday but whatever you do don't let them take your dessert if you take one with you... I took a cheesecake with writing & the candles in the bag & the cheesecake came back with the writing all messed up... where it was not handled correctly & they lost one of the candles that was in the package in the bag... they never did find it at all so we had to sing without any candles on it... Service wasn't great either & we had to sit in 2 separate booths because they didn't have a big enough table for 11 people to fit in. read more

Service great. Nachos great. Shrimp appetizer real good. Pizza just OK. Dessert could've been so much better

People are amazing had a birthday cake and they asked if they should put it in the fridge to keep it cold for us. And when it came time to light the cake they provided a lighter since we had forgotten one. Hot and Spicy Chicken Sandwich was SO SLAY. Always get it my only COMPLAINT is that the portions are too big and food goes to waste. The vibes are ELITE. LEDS FOR DAYS. Although playing your own ads while we are there is a little bit of a push over ngl. The service was amazing waitresses don't lingers. (Wash y'all's cups) We go for every birthday or hangout. read more

See all

kids cheeseburger meals one had fresh fries one had old hard fries. buns were very greasy. the meat did not have a good meat flavor either so very plain. Texas Roadhouse has the best of the best cheeseburgers. we tried this place and dont recommend it read more

Great service and food! Definitely will stop by again! Wait wasn't bad, atmosphere is vibrant. read more

Bubba's 33 - Bar area - Bars Near Me - Lubbock, Texas

Enjoyed the Hawaiian pizza and parmesan chicken sandwich with a friend. Service was great as was the atmosphere! There were several other items on the menu that I would like to try, so I'm certain I'll be going back! read more

Bubba's provides an extensive drink menu and serves good food. Our service is always good, but this time we experienced something a little different. The manager saw our food as it was leaving the kitchen and made her staff remake my wife's steak. She came to our table and explained that "I would not have eaten the steak, I would not expect one of my customers to do so either". She offered an appetizer for waiting. We declined as we had already had one and did not want to over indulge. I cannot remember her name, but this is exceptional service. Above and beyond. This young lady to personal ownership of the issue before the problem came to the table and comped our original appetizer anyway. All of this with a packed restaurant and people waiting. We will return to Bubba's 33 in Lubbock, TX! read more

We celebrated a graduation at Bubba's 33. Our call ahead seating got a little off track. Hannah the hostess was awesome and got David involved. They got us taken care of and sat within about 5 minutes of our original quote. Zandra was our server and she was the absolute best. We were a party on nine and the entire crew took care of us like family. The food was awesome and the service was fantastic. Sitting outside was great as there was a lovely breeze. Can't thank David and his team enough!!!! Totally recommend! read more

Service was just so so. Waiter made several mistakes in our order. My steak came out blue rare, cold with a sear, asked for medium rare. My second side came out halfway through my meal. Check was split up when we asked for it all together. Fries were ok, and the Mac and cheese was pretty good! Overall not a great experience. read more

The food is ok but the atmosphere is less than desirable because they keep the music so loud. You can't even carry on a conversation because everyone has to yell to be heard over the music. It feels like they're trying to create a night club atmosphere for a family restaurant. read more

We have been to bubbas many times but Wednesday night was not good. First they stuck us in a corner table that seats 6 and there was only 2 of us. I ordered the triple margarita and did not get any salt on the rim. We ordered wings and onion rings which came out fairly quickly but our table was out of ketchup. Our waitress was nowhere to be found so I had to get up and take a bottle off of another table. We also had to wait for our waters and finally our check. The service was very disappointing. read more

our server Alexander was fantastic. he deserves a raise! and the busser Hudsen, very personable and proactive.

Poorest service in town. I was SO disappointed- took 1.5 hours to get our food and it was not served altogether. So some of us were done with our food before the others in our 3 party were served. Why go out to dinner to eat together? Was told the manager was too busy and if we wanted to talk to her it would be awhile - waited 1.5 hours already - definitely not getting my business or recommendations again. If a manager can't take the time to speak to patrons then this patron can't be bothered either. Also the 3 girls who never left the front podium need something to do - they just stood there the whole time and not once did they smile or greet anyone. read more

Honestly was amazing out server was amazing in the bar he was great. Clean and busy the food was amazing the only thing we saw was a Hispanic girl with long black hair up in a clip sitting at the bar for a little and then she was scratching her back in her shirt and scratching the front of her chest inside her shirt. She got up after talking to what we thought was the manger lady and she continued to scratch in her shirt in the front like I'm talking down half arm in her shirt. She proceeded to look at her hand and pick up two beers and take to a table so nasty honestly. Think her name tag said Eri** Thank god she never touched any of out stuff I'd ask for a new whatever. Wash your hands if your going to do that period. Everything else amazing. If it wasn't for the girl scratching her whole body and then touching stuff it would be 5 stars read more

our server was only at our table one time and it was to take our original order, someone else ran our drinks, someone else ran our food. we waited 10 mins for ranch and ended up asking another server for it and we never saw her again. had to go to bar to order another round of drinks and we didn't even get to go boxes for our food bc NO ONE came to our table to check on us. as someone who's a server i under stand being busy but only seeing our server ONE time is crazy, it's a shame because our food was really good but the service completely ruined our experience. read more

Eve was our server and extremely helpful and courteous. The manager, Dillon was professional and checked to see if we were pleased with our service and our meal. I will definitely be back! read more

New place in town, granddaughter and I had lunch on Friday and I'd eaten at one in San Antonio, so was familiar with the menu and atmosphere which being a sports bar, is quite noisy and full of energy. We started with a half order of delicious onion rings and shared a small meaty pizza and I had a small side salad which is a meal in itself. We had a short wait but not bad. A nice lunch and look forward to return again read more

Great management and wait staff. Food is fun and always tastes great! Try the bbq pizza but expect bbq flavor- great crust!

We forgot they just opened this week, and you honestly couldn't tell other than how busy they are. The inside was fun, upbeat rock'n'roll themed with nostalgic music from the 60s, 70s, 80s and 90s. We ordered 12 traditional wings - hot. Not a traditional Buffalo sauce, but so much flavor and absolutely delicious. Id even dare to say the best wings I've had in Lubbock. Our server recommended the flavor and so glad we followed. For entrees, I had the black bean veggie burger with fire fries. I had ordered spicy so it would come with fried jalapeno cream cheese, but unfortunately it didn't come as ordered. Still edible, and still delicious. The patty doesn't fall apart like many black bean burgers tend to, and very thick. The fries are awesome, but don't eat more than a couple at once. They're not lying about the fire. My boyfriend had the Chipotle Chicken and Shrimp pasta. He enjoyed that from what I can tell, but he's very tight lipped when it comes to food. Service was great, everyone was very attentive and friendly. I believe our server's name was Tyra, and she was a doll. read more