Always friendly, accommodating, and does a great job! I have been going here for many years and have never been disappointed.

I walked in to BT nails and asked if they could do a quick polish change on my toes because I was going on vacation didn't have time to get my nails done and had to pick up my kids from school by 3:30. Trish gathered her troops and Amy got right to work she even did a no chip on my nails I was out by 3:20. They have definitely exceeded their customer service! read more

Been going here for a couple of years now and still very happy with their service. I've gone in to fix a broken acrylic and they took the initiative to fix all of my nails without me saying a thing (shine wore off because I scratch my dogs so much, they bugged them for me quickly and made them all look fresh). Always do a great job with the different nail shapes I've tried and keep everything very even. I'm super picky with having all of my nails look the same and they always do a great job. I leave with really soft feet after pedicures too, and I have my mom's rough feet lol. read more

BT Nails Spa - Nail Salons Near Me - Plainfield, Illinois

Absolutely my favorite nail salon in the entire world, and I've been to hundreds. They're so inexpensive for how amazing they are. Today Missy did my nails and she was so sweet and paid close attention to my nails. First time I ever did a 3D nail design and I only spent $25 for a fill and the designs. Absolutely amazing read more

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I would not reccommend this salon. I had a dip and pedicure done on a Friday afternoon and both had chipped by that Sunday. By Tuesday I had to go to another salon to have the dip taken off it was so bad. Dips usually last one month for me. Such a waste of time and money. read more

BT Nails Spa - Nail Salons Near Me - Plainfield, Illinois

I will not go back. I went three times and nails chipped every time. Toes were't ever great and nails were done by a man that was good the first time, but inattentive that last. Save yourself money. read more

I have NEVER been so mad! I had an appointment for my daughter at 4:45, wasn't called until 5:40- was told 2 girls before us also had appointments. They said that the price was $25- was charged an extra $5 for shaping the nails?? What? Starting talking with the 2 girls- they told me that they never had an appointment. They wouldn't honor the student id discount listed on the website either. Eddie thought it was OK to yell at me in front of the whole salon. 2 1/2 hours later this is what her nails look like- for homecoming. NEVER AGAIN AND SHAME ON THEM!! (Unable to post the pix of the horrible job they did? ) read more

BT Nails Spa - This is the HORRID job they charged my daughter $30 for. Zero stars, will NEVER GO BACK! - Nail Salons Near Me - Plainfield, Illinois

Trish, David & Macy are so awesome! I took my mom here before she went on vacation 2 wks ago & they (David for Mani, Macy for Pedi) did such an amazing job for her first time EVER! I came back for my own no chip mani & I absolutely LOVE MY MANI from Macy! She was soooooo meticulous!!!!! I did want the foil specs on my nails but they didn't have it. Why not? I think that if you're a nail salon, you should have all aspects of nail art/design right? & that a nail technician should know how to do them ALL. It's your profession, perfect the craft.... That's my only reason of 4 stars instead of 5 They do GREAT MANI/POLISH WORK!!! read more

BT Nails Spa - 3/2/2019 - #nochip by Macy #realnails #readyforstpattys #righthand - Nail Salons Near Me - Plainfield, Illinois

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This is my favorite salon when I visit my daughter in IL, been coming since 2017. Missy has done my nails meticulously every time. Much cleaner and way more sanitary than my local salon in AZ. Tina gives an awesome pedicure on my sad calluses! read more

Really Bad customer service and the quality for nails it's terrible. $45 dls for not even a week. No good .. please sing two times after you come in this place it's too many places around here. new ones with much much better customer service and quality. read more

BT Nails Spa - Nail Salons Near Me - Plainfield, Illinois

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I got acrylics done one week ago and my nails are falling off, I went on once already to get them fixed but it happened again. I called and asked for a full refund since they clearly don't know how to do acrylics they refused. I caution against going there read more

BT Nails Spa - I got acrylics done one week ago and my nails are falling off, I went on once already to get them fixed but it happened again. - Nail Salons Near Me - Plainfield, Illinois

I have gone to this salon several times. They are close to home and it is hard for me to find free time to squeeze it in. The prices are average. The service is average.I read some of the reviews below and agree it is absolutely a waste of time to make an appointment. I have sat for 40 minutes before they even take me - supposedly with an appointment. That does irritate me. We make an appointment for a reason. Also they do advertise all of those "extras" with any manicure and I have NEVER gotten any of them including even an offer for a cup of water. If you like to be pampered this IS NOT the place to go. I go for convienence sake only! Would not recommend it to anyone. read more

I was very upset, to say the least, when I sat and waited for over an hour for my manicure and polish change on pedicure. We came in as a party of 4....if you can't handle 4 mani/pedi....don't book them. Then while waiting...by the way....I never did get them done.....one of the 3 in my party that did get her manicure done had to sit and listen to her manicurist as he talked on his cell phone for most of the manicure. Get a clue!!!! read more

I've been looking for a new nail salon for a few weeks and decided to check out BT Nails in Plainfield. It was empty so I got to sit right down for my fill. David is the employee that did my nails and from pretty much the start he argued with me about every little thing. From the shape of my nails to painting the tips. He clearly doesnt know how to treat customers especially NEW ones. When I asked him for the file so I could show him how I prefer the ends filed he mumbled something under his breath in his language. I was getting no chip, which is more expensive than regular polish, and he carelessly painted on my skin and never wiped it off. I had to ask him for a 3rd coat of no chip because you could clearly see through the first two. I could tell he was pissed about it and he proceeded to argue with me since he had already applied the top coat. He also never put lotion on my hands at the end nor did I get a little hand massage, which is common practice in this industry. I'm normally a really high tipper but after how David treated me I only tipped him less than half what I would have normally tipped for that service. They didn't even offer a discount for paying in cash, which is common at every other nail salon and I definitely WON'T be going back. I can see why the place was empty now! #SMH read more

disappointed , highly unprofessional . I called in the morning and asked for a 1 pm appointment the guy asked if I can do 4 pm instead , I said sure. I am new to area and didn't want to go all the way back to my old nail place. I got there at 4 pm and said i have an appointment , he said pick out a color , I reminded him that it's for a gel fill he asked to see my nails and then stated he can't do it. I wasn't sure I heard him right so I asked if he remember me calling for a fill he said yes but he can't do it. This is not a way to do business I was lucky I only live 10 mins away but it's still my time . I will not return ever I rather drive 30 mins to my old nail salon in Aurora. read more

My review is 31 "check ins" over due! I've been coming to the salon for a few years and have always received a good mani and pedi. Although there seems to be a regular turn over of staff, they are always friendly and do a good job. The salon is clean and usually very busy. I suggest scheduling an appointment. They feature a full menu of services for both fingers and feet and reasonably priced. A mani-pedi with a design on my toe nails cost $65.00. They also offer waxing services and are open 7 days a week. Check the website for coupons and specials. read more

Came here once for a no-chip french manicure. The owner worked on my nails for me. All in all a no-frills salon lots of capacity - sort of like a manicure warehouse. My nails looked fine leaving the salon. However, a few days later my french tips started turning orange, and remained that way until I was able to renew my manicure. There was also a little chipping/distortion within a few days which I've never experienced with a no-chip. Hm. I'm not sure if I'd be back. Maybe if I'm in the area and have no other option. In any case, price were the most reasonable in the area but you get what you pay for... read more

I'm a big fan of fake nails, I like my nails to look good all the time. When this place first opened, I went here consistently for about 6 months to get acrylic nails. Just about every time, Helen did my nails. At first, Helen was really nice, always cutting my nails or fixing a broken for free. I don't know what happened, but she slowly started to dislike me. She began charging me for the things that were once free, and after a while, she wouldn't even talk to me. She would only speak to ask me if I wanted my eyebrows waxed, which is fine once or twice, but every time is just insulting. Eventually, I grew tired of the decreasing quality of my nails. One day, I took all of my nails off. I never saw Helen again. read more

BT Nails was ok. I went with two other girls and a three year old. We were taken care of quickly. I was seated relatively fast and they were able to begin working on me right away. The man (I have forgotten his name) was absolutely awful. He worked on my feet extremely fast and gave my feet and leg a little pat which was apparently supposed to be my massage. I was done so much faster than the rest of my party and he sat on his phone, in the corner, not doing anything. They weren't very busy so it wasn't like he needed to go somewhere else. He did a good job actually painting my nails and it lasted a long time, but for the price you expect a little pampering. I can do a good job of painting my toe nails and its much cheaper. The rest of my party had a decent experience, but nothing spectacular happened. I'm sure you can find something better for cheaper. read more

The nail techs do a nice job on the actual painting, filing etc. but you absolutely do not get what you pay for. Every time I come here I get one of the "deluxe" pedicures. I NEVER get what is described. They do not know what they are supposed to be doing. All deluxe pedicures are supposed to come with the following. This is straight from the menu and online : If a pedicure of $45 or more is chosen, please enjoy a free warm herbal shoulder wrap, reflexology, a hot stone massage, and paraffin wrap. They never have a single clue what I am talking about. I get none of the extras. Why am I paying 25 dollars more to get absolutely no perks?? I'm done giving them a chance. read more

Literally the worst dip manicure I've ever gotten!!! I got these done Thursday and an hour later my index finger nail broke. The nails were super thin and I was confused that he used UV light which is not necessary for a dip manicure. When I went to get my index nail fixed all he did was file one side which obviously did not fix the nail. Here are my nails just three days later. Never going back!!! I only came here because my normal nail place was too busy. I will never return. Don't waste your money. I have never had paint chip so quickly for a manicure and I especially have never had a dip manicure just cracking and falling apart. Poor customer service and even worse quality. read more

BT Nails Spa - Dip manicure - Nail Salons Near Me - Plainfield, Illinois

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Owner was watching a soccer game and messing with his second phone while doing my nails. Kept stoping to text and made me wait for minutes on end. I showed him the shape I wanted which was square oval but he made them almond shape.... completely different. He asked if I liked the shape and I kindly said no. He got so defensive and even refused to finish them. Never going back again. Pay attention to customers not a soccer game and texting. read more

First time @ this nail salon. Went in on Columbus Day around 4pm. Place was quiet. I received a full set of acrylic nails. My tech took his time & did a great job!! Explained what I wanted & he delivered. Very happy with my matte red nails! read more

BT Nails Spa - Matte Red - Nail Salons Near Me - Plainfield, Illinois

I came here for the first time on Valentine's day, and had no problem. I went in earlier today for a fill in and a nail put back on. I was told to have a seat and that David would be right with me. Keep in mind, I was the 2nd person in there, so not busy what so ever. About 15 minutes pass and I'm still sitting in the chair waiting for my fill in. After some time had passed, he sat down and didn't even greet me. He then had picked up his Comcast bill and was reading it over, and then placed a call to them. I waited a few minutes and he finally started taking the paint off my pinky nail and that still took him 5 minutes to do because he kept stopping to talk and look over his Comcast bill. He had only taken off the paint on 3 of my nails in the 20 extra minutes I had been sitting there. That was also the only hand he had done. He then stopped once more, and said he would be right back. I then decided I would go elsewhere and give my money to someone who deserved it. I will never go to BT nail spa ever again, and if I was able to rate them no stars, I definitely would. Definitely rude, and he could have called Comcast when he was done with my fill in. read more

BT Nails Spa - Nail Salons Near Me - Plainfield, Illinois

I went here recently just to get my brows waxed, so I can only rate my experience on that. There were about 3-4 other women getting their nails done in the salon when I walked in, but I was taken back right away. I WISH I got the name of the woman who took care of me because she was outstanding. Typically, when I've gone to other salons, the women who wax me are kind of "one and done." That's nice and all if I'm on a time restraint, but, eyebrows shape the face, they need their tender loving care! The woman here was an absolute perfectionist and was constantly nitpicking my brows to make sure they looked good after she was done. I totally recommend her and will update this if I ever get her name! read more

Best pedicure ever! For $25, you get a foot massage, sugar scrub, hot towels and yes a very nice pedicure! Anywhere else this type of pedicure is over $40. I'm coming back! read more

This place is by far the best pedicure for the price they charge. Usually they have a special of some sort and when they don't it's only $35. The sugar scrub is so exfoliating and they give great massages. I have fussy in growns constantly and they're so gentle about getting them out. They opi selection is awesome too. Highly recommend! read more

Horrible customer service I went in for a pedicure it was my 4th time there first visit I had both nail dip which was a horrible job done by the male owner who sits near the register the pedicures are decent done by the women nail techs. Anyhow my last visit I was told upon leaving after they had taken my money that I was not welcomed to come back due to me wanting my pedicures too nicely done I'm sorry if I want what is supposed to come in my pedicure package in which I'm paying for then I should receive the owner ran past my station and told me during the service that I don't need the foot scrub but it's what I'm paying for . It's very clear they were under staffed like always and running behind which is not the customers issue. Anyhow the owner is a ***hole and needs to tidy up on his skills because there's plenty of nail salons in the area that offer way better work take your money over to nail care of Plainfield down the street they offer better service and customer service skills read more

Kim just did my pedicure and did a fantastic job. She was super sweet and hard working on my tough calluses. She did a relaxing hot stone massage. I am leaving happy and relaxed and I will be back. read more

This place was okay. There is one gentleman (I want to say he's the owner) isn't the friendliest and a little creepy. But everyone else is very nice! Katherine is the best! I wasn't thrilled about their mani/pedis. I'm I love getting a candle wax pedi but they don't do it here. I found that odd since everyone around them does it. They made my gel nail mani super thick. It took another salon an hour to get off. The place is clean though which is a plus! Would I go here again? Probably not. But if you do go ask for Katherine! She's the sweetest! read more

They recently turned off the wonderful waterfalls and replaced the area with loud T.V.s! I really enjoyed the waterfalls...MUCH more relaxing than loud T.V.s! Boo... read more

My nail tech was nice and did an ok job but the woman who sits in the first chair is a b****. I will never go back . Nail shops are a dime a dozen ! She needs to learn customer service. Taking my money elsewhere read more

I actually went to BT nails about two weeks ago, while I got my nails done everything went fine, good customer service, I liked my nails. After one week went by most of my nails had fallen off and I noticed two of my nails were a different color. I ended up going to the doctor because after a week my nails were still a yellow brown under my nail, I ended up getting a fungus. I will never go back to this place again. read more

Quite honestly my favorite nail salon in town. The staff is consistently friendly and outgoing. I've never had to wait longer than 10 minutes. The outcome is almost always exceptional. There was one case of my sister getting a color she did not want, even though she said no, her technician insisted. This was for her bridal shower. The staff member really pushed her and my sister was in no way a Bridezilla so she just let the technician do it. Had I overheard, I would've stepped in. That's why I took one star away. read more

When I walked in there was no one there, which I thought maybe it's not busy time, it was almost 5:00.... I was told to pick out color, which there wasn't many regular selections, and the first bottle I picked was almost empty. I had a gel set of nails taken off and OMG I have never been in so much pain!!!!! She actually was prying the nails of with another fake nail! She actually ripped and cracked my real nail all the way down the nail bed! Did she apologize, No!!!!!! She put glue on it!!!!! Glue!!!! I have had fake gel nails removed before and they used a drummel, never have my nails been pryed off! Nails were flying all over hitting me and the floor! She told me the price then waited for me to tip her before she started painting them! Again, no thank you! Why the hell did I even do 20%!!!!!! When she was done she walked me over to the dryer still said nothing then walked into the back to go back on her phone! One worker smelled so bad of cigarette smoke, and he was the only one upfront of the salon! I will NEVER go back!!!! Strike 2!!! There will NOT be a strike 3! I posted pictures and the bumps and grooves are not the nail polish messed up those are my nails!!!!! read more

BT Nails Spa - Nail Salons Near Me - Plainfield, Illinois

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i am infuriated, i am going on a vacation to florida so i specially woke up early to go to the nail salon as soon as it opened. The website had said it opened at 10am but when i got there at 10:15 the doors were locked and nobody let me in. I called and waited for about 15-20 min and still no answer read more

This place is amazing! I have been coming here since it opened and I have never had a bad experience! Everyone is so nice and just feel welcomed here everytime I come in! read more

While I'm pleased with the results of manicures and pedicures I've received here, making an appointment for services is pretty much meaningless. Doesn't seem to make a difference what day of the week or time of day. I make an appointment for a reason and I feel it's inconsiderate on their part that I have to wait 30+ minutes for my service to begin. read more

So the reason I decided to give this place a try was due to the reviews on here, so figured I'd give it a try. Bad idea. The only think going for them was that the Bears game was on. I was taken right away, obv a plus. The lady that did my pedicure was great, sweet lady. Great leg and foot massage. However, there was another manicurist that was so incredibly loud, she made conversation with the person she was working with, but so so dang loud. I go to get my nails done to relax, not to chat it up, that might just be me. The constant banter back forth between the other clients and the loud nail tech almost made my ears bleed, because, did I mention she was loud? Once I was done with my pedicure, the sweet lady brought me to a different person to do my fingernails. She was quiet, perfect! However, the guy sitting next to me painting fake nails decided he wanted to play Phil Collins. Great, so that was a solid half hour, again, almost making my ears bleed. Once the loud nail tech was done with her clients she decided to come and sit next to the lady doing my nails and eat her snack while, again, talking super loud with the guy next to me. They were laughing like crazy, which is cool. I need to have fun at work, too, but not when it's in someone else's ear. I already had a no chip on my finger nails,so when I've gone to other salons they prep my nails while I'm getting my pedicure so I don't have to do what I did here,which was sit for 20 mins, listening to Phil Collins while the acetone did it's magic. Then my lady started to pick at my nails with her fingers nails instead of using the tool to take off the polish. I was not happy about this. Once the manicure actually started to get going, I had freezing cold water to dip my hands in, so I didn't leave them in there as long as I probably should have. My lady actually put my hand back in the water and I told her that the water was cold, no apology. Ok, cool. All while this is going on the conversation between the guy next to me and the loud lady was getting more and more out of control, I was seriously ready to get up and leave. Luckily two ladies came in for pedicures taking away the loud lady. The guy left as well, and came back around 15 mins later, rolled his chair close to mine so he could take a look at my nails or something, he smelled so badly of cigarette smoke. I was there for 1 hour and 50 mins. Never have I ever been at a nail salon this long. I was just extremely uncomfortable in the salon and will not go back. read more

Absolutely love this place. They are perfectionist! And as any woman would appreciate someone taking time to actually take care of them. They offer you something to drink and the place is beautiful, definitely friendly service, lots of different colors you can choose from, a very relaxing environment and their prices are reasonable they don't charge you an arm and a leg just to do one thing to one nail. I would definitely recommend checking them out. read more