My sister told me about this place, and even though they don't take my insurance (Health Net…read moreDental), I went with her for moral support during her root canal. The office is really clean, smells good, and everyone there is so friendly and patient. Before they started, Dr. YongTae Park explained everything clearly, including what he would and wouldn't do based on how her molar looked. Since my sister was pretty nervous, both Dr. Park and his assistant were super sweet about checking in on her to make sure she was okay. I ended having to wait back out in the lobby while they started in the back. They began around 10 AM, and we were out by 11:20 AM. Of course, every case is different depending on how bad it is, but everything went smoothly. My sister said she LOVES it here! If they took my insurance, I'd totally come here too. I highly recommend them!

I recently got a job with the State, and you have to spend 2 years on DeltaCare USA before Delta…read moreDental PPO...which meant the dentist I've been going to my whole life is no longer in network. I was on the hunt for a new dentist, after being out of health benefits for the past 9 months or so and my last cleaning was little over a year ago. I managed to find this place and compared Google and Yelp reviews- and it didn't disappoint! The fact that they reserve emergency and new patient appts in their schedule is big time! Other places I had chatted with, either couldn't get me in until months from now, or I had to wait a few weeks. I was able to get in immediately! Staff is friendly, polite, and does their job well. I was shuffled around from person to person for different stages of my new patient appts, X-rays, and the exam, but the transitions were seamless and I felt comfortable. I didn't get upsold on tons of things like read at other places' reviews and had a pleasant cleaning! They made sure to go through everything with me, from start to finish, step by step, and even the specifics of the laser deep clean I opted in for (which costed me $130). Check out was easy and simple enough, they take Apple Pay. Only downside is it took a little bit of time, and I felt like I was waiting for not many patients I saw being seen. It was about a 1:45 hour appt from start to finish. That's also on me for not asking how long these appts usually run. Note- I do have great teeth, no cavities, no major dental problems.

This is the first time that I went to this office and they took me in quickly since I had a broken…read moretooth (and heart condition). The dr. extracted the remaining tooth and I never had any pain or issues after that appointment. If you're concerned about a painful tooth issue, don't be~ mine was so smooth and I'd definitely recommend this dentist and their staff for professional service!

Dr. Tuttle is very careful and conscious. Very personable and caring…read more Was able to get in on the same day, but with extra fee, to reapply a crown that came off.

Dear Dr. Ashley, Karen, Amy, and Judy! (I hope I didn't miss anyone)…read more Thank you for making my father's visit to Smile & Co. one to remember! You and the team turned what is usually a total drag into such a wonderful experience. I mean... who has that much fun going to the dentist? seriously, I am so grateful to have met you all and for taking the time you did with dad to explain everything, making sure he felt heard. You all handled him with so much care and consideration as if he was your family too. When we got home, I took a moment to check out Smile & Co.'s social media and I'm glad I didn't look before we went because now I can say, you all live up to the hype! Scratch that, you all are the hype! Beautiful, honest, warm, happy, welcoming, and full of life. I'll stop being corny now but really, thank you again! My father is my dude and I've never been so happy to travel almost two hours to anywhere!

While I did not want to take my frustrations out on the staff member I spoke to yesterday, I think…read moreit's important to share my negative experience with this dental practice. While I always received good care once I was in the room, I was disappointed that I never had the same dentist. I feel I have had a different dentist every single time I have had an appointment which was challenging to build a rapport or history besides just notes in my account. However, my bigger issue is accountability for when they make the errors. The first issue was last year when I was scheduled by a dental hygienist to be booked six months out and they made the appointment two weeks too early. When I came into the appointment, I was told I would owe due to it being too early and was confused but paid and said I would take it up with my insurance to see if they would make an exception. My dental insurance has always been amazing and shared that they would cover it if the dental office sent an appeal sharing that they wanted me to come back earlier than 6 months since that was their recommendation. I have followed up with this dental office for the past year and a half asking for updates and each time they assured me they took care of everything on their side. Low and behold, I finally call MetLife yesterday to follow up with them because I wanted to change the dental office (for another reason I will list below) and just wanted to finalize this appeal so there was no missing links left to tie me to this dental practice. The representative on the line informed me that they JUST received the appeal two days prior from the office manager, and there are zero other appeals or attempted contacts by this dental practice so for that reason, they declined my appeal. I was lied to for the past year and a half that they were working on submitting this appeal and each time I checked, and it was a lie. The last straw was, I had recently changed insurance and called to update it with the front desk. I have it in writing that although my insurance is out of network that my insurance would still cover 100% of my appointment with the exception of the fluoride that I typically pay out-of-pocket for. With this information I move forward with the appointment and received the routine services. A few weeks later I received a bill for $189 because they claimed my insurance did not cover 100% of the services. Confused I called my insurance and asked them why it was not covered because the front office staff told me it would be and they shared that due to me being out of network they would only cover 100% of the cost UP TO a certain amount. They said they made that perfectly clear to the front office staff and we're not sure how she got confused. When I followed up with the front office staff and explained to them that I was told this was going to be covered fully, and if I would have known that I was going to have to pay out-of-pocket, I would have gone somewhere else that was within network, they said because they do not guarantee how much insurance will pay that I am still required to pay the balance. When I grew quite frustrated with the lack of accountability for not only one but two errors on their part where I had to pay out-of-pocket for services that would've been covered 100% with my insurance, they offered to take off the cleaning cost and left me with a balance of $114. While I can appreciate some wiggle room, the new knowledge that they did not submit the appeal, which would have covered that initial cleaning last year, seems like too little of an apology when again these mistakes were on them. At the end of the day, I just wanted to be finished with this dental office because I was so frustrated by the lies and lack of accountability. I decided to post this review because I did not want to take my frustrations out on the staff member that I was speaking with, but I still think there could have been more done to provide a better solution to avoid this negative review.

I've been a patient here for just over a month and I've had a great experience! The staff is very…read morekind and helpful. They are very transparent and have great communication about appointments and insurance. I've just started my Invisalign journey with them and I'm very excited!

Run! This practice was bought out by new "dentists" without…read morechanging its name or informing the previous patients of the dentist that was there before (for 20 years)! We came for our cleanings and had no idea who these people were. They took all the old patients of previous dentist. (She was great. She sadly retired) I used to work in the dental field and they not only cleaned my teeth incorrectly and lazily, but they also said I had diagnoses and treatment needed that was not true. And my suspicion was confirmed when I went to get a second and third opinion. Just to be sure. Especially if they are "in network", they will up charge and tell you you need crowns on teeth that can easily do fine with small fillings. I also have years of experience looking at dental X-rays. They were not honest about mine or my kids's mouths. Be careful! I would not go here

Great last few years here while we have had some... let's say "less than scrupulous" past few…read moredentists in the area. Can't recommend Dr. Shellie and crew more!

The best dental experience I've ever had. The staff is so friendly and knowledgeable and the…read moreoffice is so inviting and well decorated. I actually enjoy going to the dentist now.

They only take one insurance cintas and if you have any other insurance it is not good. They are…read morenot helpful navigating any of the insurance and said they no longer are taking new delta dental patients. On top of that I had a cavity filled here and the filling fell out two days later and they charged me to fix that which seemed like shoddy work. Do not recommend this dentist due to insurance problems, shoddy work and unhelpful office staff.

My teenage son need to have a LOT of dental work done after he had his braces removed. He went in…read morefor a check up here and then 3 subsequent visited to have the fillings and things done. They really took great care of him. I would say that the cost seems a bit high, but I imagine that comes with the territory of being in the Palladio where I am sure the rent is extremely high. The only other issue we had was one of the visits they started to work on him, but then seemed to get distracted by another patient and left the room to deal with that. It was about 20 minutes before they came back to finish the work. It seems like something like that shouldn't happen. We will keep coming back though because the staff are friendly, helpful, and accommodating, plus the office is very clean and professional looking.

I have been coming here for many years. Friendly, professional and trustworthy care. Always a…read morepleasant experience.

Beware of Unnecessary Procedures and Misleading Diagnoses…read more I visited Renaissance Family Dentistry for a first-time evaluation and was immediately told I had 3-4 cavities. The staff was persistent about scheduling treatment right away, applying noticeable pressure to get the procedures done as soon as possible. They also scheduled a cleaning for the same visit -- but it was never performed. Concerned by the aggressive approach, I sought second and third opinions from two other dentists. Neither of them found any cavities in the areas this clinic had flagged. I then went a step further and consulted a prosthodontist, a specialist with significantly advanced training in dental restoration and diagnostics. The prosthodontist also confirmed there were no cavities -- and importantly, advised me to be cautious about this clinic. It is deeply troubling when a dental office diagnoses conditions that multiple other professionals, including a specialist, cannot confirm. This pattern raises serious concerns about whether unnecessary procedures are being recommended simply to bill insurance for codes and maximize revenue at the patient's expense. I strongly urge anyone visiting this clinic to always seek a second opinion before agreeing to any treatment. Protect yourself, your health, and your insurance benefits. --- Tips for posting this review: * Google Maps - Search the clinic and click "Write a review" (most visible platform) * Yelp - The clinic has an active listing there[yelp] * BBB (Better Business Bureau) - Notably, Renaissance Family and Cosmetic Dentistry is not a BBB-accredited business, making a BBB complaint especially impactful[bbb] * You can also report potential insurance fraud to your insurance provider's fraud hotline, as recommending procedures solely to bill insurance codes is a serious ethical and legal concern

We've moved a lot. Which means we've experienced our fair share of dentists. So when we found…read moreourselves less than enthused about our dentist in Folsom, we thought we'd give a neighbor's raving reviews of Dr. DiMariano a shot, but not expect much. Boy, were we wrong!! My husband (who often needs deep cleanings,) BOTH had an incredible experience from top to bottom. Our cleanings left us feeling pearly fresh, but beyond that, the staff from the first phone call to Dr. DiMariano herself left us feeling like we were a part of the family. When we called to cancel our appointment because we are finally moving back home, she even sent a hand written note to us, remembering personal interactions we had and wishing us well. Thank you Dr. DiMariano for going above and beyond in every way. We will miss you!

After experiencing dental trauma and avoiding the dentist for nearly three years due to a previous…read moredoctor's mistake, I was extremely nervous to try again. My mouth was bothering me, and after doing a lot of research online, I found Dr. DiMariano and her amazing dental office. Choosing to come here was one of the best decisions I've made. From the very beginning, Dr. DiMariano and her team made me feel safe, heard, and genuinely cared for. I finally trusted a dental team again and that trust was absolutely earned. Dr. DiMariano literally rebuilt my tooth, and the results were incredible. I'm so grateful for her skill, patience, and compassion. Jenny and Patty were also amazing throughout the entire process. They were kind, reassuring, and supportive every step of the way, which made such a difference for someone with dental anxiety. I am forever thankful that I found my new dentist. I actually feel confident and excited to come back, and I'm already looking forward to my next cleaning in six months. Thank you, Dr. DiMariano, Jenny, Patty, and the entire team.. you truly changed my experience and restored my trust.