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    Bruster's Real Ice Cream

    3.5 (89 reviews)
    Closed 11:00 am - 10:00 pm
    Updated a few days ago

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    Brookie

    My family has gone to Bruster's for years, but after my last visit, I won't be returning. I ordered Cookie Craze and Brookie but was mistakenly served ice cream with peanut butter sauce -- I have a severe peanut allergy. After one bite, my throat began to close which led to a trip to the ER. What's most disappointing is how the situation was handled by the adults that run this business. I had to follow up repeatedly and finally got a response a month later when I reached out to corporate. I was told to file a claim that was later denied. Bruster's was not willing to help me out other than giving me a refund after I had to ask!! After seeing other reviews about incorrect orders and allergy mix-ups, I realize this wasn't an isolated case. Ownership does not care fix this issues when they arise. If you have allergies I highly recommend finding a different ice cream spot!!

    Sugar free Cappuccino ice cream.
    Sandy D.

    I needed to cool down after dinner and had a craving for Bruster's homemade ice cream. It was the perfect dessert for a 94-degree sunny Sunday. The service was quick. This flavor was tasty for being sugar-free. I was able to see specs of coffee granuals throughout the ice cream. I'm glad they have sugar free ice cream. Flavorful, nice consistency.

    a hand holding a cup of ice cream
    Rosemary A.

    Bruster's ice cream shop is a longstanding favorite of mine. With homemade ice cream and a wide variety of flavors, it never disappoints. The staff is friendly, providing excellent service with quick turnaround times. Without a doubt, one of the best local ice cream shops I've ever been to.

    Pints, Quarts & Half Gallons
    Rich T.

    The ice cream is very good and my favorite flavor is black raspberry. When they make it they send me a text!

    Juliana R.

    I have been here sooo many times before. This place used to be my favorite ice cream spot but lately I feel like the ice cream quality has decreased. I had a strawberry cheesecake ice cream that tasted straight like sugar. Even tho it has strawberry pieces in it. My favorite is their strawberry shortcake dessert but other than that I feel pretty disappointed with their other options. Their staff is really nice and besides my latest bad experience I will still go back at some point to give them another chance. Hopefully I will change my mind.

    Ice Cream Cake
    Susan W.

    On Saturday morning I started calling Bruster's Real Ice Cream of Tega Cay from their website, 803-548-4070, and each time I received a recording that said, "the number you are calling is busy, please try again later". I continued to call throughout the day and got the same recording. As their website indicated they were open until 9pm, I attempted to reach them through email so that I could possibly order an #Ice #Cream #Cake within their 48 Hour Policy (Needed by Monday by 5, I was aware of the policy, but due to phone issues, thought they might want my business). I received ZERO response and opted to go to PW'S ICE CREAM at 9pm Saturday night! What a God send!! The owner was so kind, so gracious and totally happy to take my order, customize it to my specs, and THANKED ME FOR THE OPPORTUNITY!! We picked up our Cake for a family birthday celebration on Monday evening and it was a total hit!! This morning, I received a phone call from the Bruster's Manager in Tega Cay, regarding the email I sent on Saturday. She indicated "I must have been calling the wrong number because they had no phone issues". I told her I was calling "from" her website. She then told me that "they were very busy that day"..., or, "I must have been calling the wrong Bruster's". She then said "well, if you had reached us our 48 hour policy would have still applied", to which I responded, "had you answered your phone, I would have been within your policy window earlier in the day". Lastly, she said "well I don't know what to tell you, the problem wasn't on our end" to which I responded, "well I don't know what to tell you other than I called PW's in Rock Hill at 9pm, they took my order with great kindness, thanked me, and I will be using them for ALL MY FUTURE BUSINESS!! Bye now!! PSA: If you want my money, learn how to be a decent human being and how to run your business. Oh, and when did America put so many rules and regulations on buying a dang Ice Cream Cake... Thank you PW's Ice Cream and Happy Birthday Kari Newton and Paige Newton!! We love you!!

    Bottom flavor rocky road; top flavor cotton candy with pop rocks, in a small cup :)
    Keilani G.

    This Brusters has great service and is always nice and clean! I sometimes get the small cone, but they don't give enough scoops, so I always ask for one extra scoop and they don't get an attitude or anything! The prices are moderate and have many different ice cream flavors. Highly recommend this place!

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    5 months ago

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    2 months ago

    Service is always great, tons of choices, i had the maple pancake, she had butterscotch ripple, both were very good

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    Bruster's Real Ice Cream

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    2 months ago

    Great choices of ice cream, always fresh and new! Friendly staff! Good speed on service both at the outside counter and drive-thru!

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    7 months ago

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    10 months ago

    Incredible ice cream, fun outgoing and personable workers, just a great experience! Keep it up!

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    8 months ago

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    2 years ago

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    11 months ago

    It was very good with a lot of flavors of ice cream and it was a overall amazing experience

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    3 years ago

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    3 years ago

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    3 years ago

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    6 years ago

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    3 years ago

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    3 years ago

    Best ice cream!! Flavors are unique and amazing. Fresh and quality ingredients. Friendly and fast service too!

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    2 years ago

    Love their ice cream! It's creamy & flavorful. Always greeted with a smile and friendly service. Kudos to the young staff!

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    2 years ago

    The ice cream is made fresh daily. It is always delicious. Cars line up out into the street to get in their parking lot.

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    8 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    9 years ago

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    3 years ago

    Tried the Coffee Ripple! Great new flavor!!! Brownies and coffee ice cream. What could be better!

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    Bruster's Real Ice Cream

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    6 years ago

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    13 years ago

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    5 years ago

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    John D.

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    11 years ago

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    3 years ago

    threw our order into our car window and then got it wrong. we wont be back ever to this location,

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    6 years ago

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    Abbott’s Frozen Custard - Tega Cay - Abbott's Frozen Custard, Tega Cay

    Abbott’s Frozen Custard - Tega Cay

    4.3(55 reviews)
    0.3 mi

    First time visiting Abbotts Frozen Custard. The restaurant was clean, well organized with nice…read moredisplays of products. The Staff were welcoming and friendly. Abbotts offers an extensive selection of options: cones, cups, shakes, banana splits even frozen bananas with a good variety of custard flavors and toppings. However the custard had a different texture than I'm used to as I prefer ice cream myself. The single cups with a topping are a little pricey but then again everything is going up in price. For custard lovers this is the place to go with outside seating available weather permitting.

    I had high hopes for Abbott's, but unfortunately, they didn't quite deliver. The shop itself is…read morespotless and well-organized, with a tempting array of merchandise and custard treats. The frozen chocolate turtles and Oreo Wheels looked especially inviting. We decided to start with a classic cup of chocolate custard, served by a cheerful young woman whose friendliness added a warm touch to the visit. Once back in the car and heading home, the custard proved disappointing. While the texture was smooth and creamy, the flavor fell flat--surprisingly lacking in chocolate richness. I even gave it a second try to confirm Mrs. K.'s impression, but we ended up discarding most of it. Perhaps it was just an off batch. If I'm back in Rock Hill or Tega Cay, I might give Abbott's another chance. [Review 1420 of 2025 - 1360 in South Carolina - 24971 overall]

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    Abbott’s Frozen Custard - Tega Cay - Abbott's Frozen Custard, Tega Cay

    Abbott's Frozen Custard, Tega Cay

    Abbott’s Frozen Custard - Tega Cay - Abbott's Frozen Custard, Tega Cay

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    Abbott’s Frozen Custard - Tega Cay - Dairy Free Strawberry and sprinkle cone

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    Dairy Queen Grill & Chill

    Dairy Queen Grill & Chill

    2.7(66 reviews)
    0.2 mi
    $

    I was out the other day running some errands and I felt like a snack but I didn't want the usual…read moreplaces. I was in the area so I gave DQ a try. I downloaded the app to see what they had. There was a coupon for $3 off a 6 piece tender meal. If you read my reviews you know I love me some tenders. I decided to upscale my drink to a blizzard because it's DQ! :) Using the app was easy enough. I placed my order for drive thru pick up because I was feeling lazy after doing my other errands. I was a few miles away and it was gonna be a bit like 12 minutes to get the order ready so that was perfect. I drove to the store and got in the drive thru line. It was lunchtime on a Sunday so the line was long and I was fearful that I made the wrong decision picking the drive thru line. But it quickly moved and the lady on the speaker was very nice and asked me to please hold a minute which I understood her being busy. I was just happy that she was pleasant in asking me to wait a moment. Upon getting to the window she was very nice and presented me with a hot box of food and did the blizzard flip which I laughed at because it had a lid on it as it was "togo". The tenders and fries where HOT and the blizzard was still frozen, not half melted. Service was great especially being busy. Only reason I gave it 4 stars is the tenders were a little small. Not a lot of meat but it was a nice snack. If you looking for something different or maybe just a treat I say check this place out!

    I ordered a 7.00 chicken strip meal. Did not receive ANY gravy. When my food came to the table, I…read moreasked if any gravy came with it. She walked off mumbling something. When I went and ask again she told me I had to pay for it. When I showed her the picture on the menu and on my phone, she again told me that I would have to ask for it and pay for it, and that only comes with a 4 piece chicken strip meal, which I believe is the 7.00 meal. Management need to seriously retrain the two ladies meeting the customers in the front how to talk to customers. You never know who you are serving.

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    Dairy Queen Grill & Chill
    Dairy Queen Grill & Chill
    Dairy Queen Grill & Chill

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    Bruster's Real Ice Cream - icecream - Updated May 2026

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