Donatello Electric is the best, communication, customer service, professionalism and follow up…read more This is the first time using this company and am so satisfied, highly recommend this company. Michael Parker was just great, his customer service and workmanship showed he sure knows what he is doing and working with a smile. Thanks to all of you!!!!!!!!!!!!!! Mary Fran Green

I need my old fluorescent tubes fixtures removed from my basement and replaced with LED. Don called…read moreme to discuss the options that were available. Matt then came out and did the work. I was very satisfied with the results. Both Don and Matt communicated clearly with me. There were no surprises which is always nice. I would recommend Donatello Electric to other and will contact them for future projects.

We just finished a generator installation by Andrey and another employee. We are totally satisfied…read morewith the installation process. They both do excellent detailed work and met individual requests including adding an outlet and installing the gas line and electrical line underground from the electric feed to the generator. We would highly recommend them!

Couldn't be happier with the service provided. It was easy to arrange a visit to service my home…read moregenerator. Andrey continued to help troubleshoot afterwards by phone when my generator kept losing connection to the local network - it turned out to be a weak WiFi signal. Two enthusiastic thumbs up!

Replying to Mr. E response to my review. I called customer service to confirm exactly what the…read more"FREE QUOTE" included and was told the electrician would go up on a ladder to inspect the ceiling fan and electrical components and provide a written repair quote. Once the electrician gained entry to my home, no inspection was performed, and the visit was instead converted into an attempted upsell to a paid diagnostic. This conduct reflects a classic bait-and-switch. The "FREE QUOTE" was used to induce the appointment. This conduct implicates multiple consumer-protection violations as outlined below, including heightened concerns where deceptive in-home solicitations affect senior customers: - Bait-and-switch -- promising a "FREE QUOTE" to induce an appointment, then substituting a paid diagnostic once access to the home was obtained, in violation of 815 ILCS 505/2B and FTC Act §5 (15 U.S.C. §45). - Deceptive and unfair business practices -- materially misrepresenting what the "FREE QUOTE" included and failing to provide the promised inspection and written estimate, in violation of 815 ILCS 505/2 and FTC Act §5. - Material misrepresentation -- the scope of the "FREE QUOTE" was a material term that influenced the decision to schedule the appointment and allow entry into the home, actionable under 815 ILCS 505/2. - Deceptive inducement and reliance-based harm -- the misrepresentation caused reliance before any payment occurred, which constitutes legally cognizable harm under 815 ILCS 505/2 and federal unfair-and-deceptive-acts standards. In-home solicitation violations -- deceptive conduct occurring inside a consumer's residence, which is subject to heightened scrutiny under FTC Act §5 and Illinois consumer-protection enforcement standards. - Senior consumer protections -- misleading in-home solicitations and high-pressure upselling affecting a senior consumer trigger enhanced enforcement priority under Illinois Consumer Fraud Act (815 ILCS 505/2) and federal consumer-protection policy concerning older adults.

Called them, very nice & seemed reasonable. Made an appointment, received 2 texts & an email…read moreconfirming the appointment. Day of the appointment, NO SHOW. I call their number & they told me 'oh we don't do that kind of service, didn't someone tell you?' I told them that's not what I needed and if that was the case, you could at least notify me that you weren't coming. Missed a half day of work for this? Never again.

Tim is incredibly skilled. He gave us a reasonable quote for several different issues we had. For…read moresome of the work we were expecting big drywall repairs, but he was able to complete the install in a minimally invasive way. He is efficient, knowledgeable, and his finished work is clean and tidy. We have some future electrical projects coming up and we will not hesitate reaching out to him again. Highly recommend!!

Tim did a great job! I called him this morning and he actually was able to come out a few hours…read morelater to install a new fan in our bedroom. He knows what he's doing! Only took a little over an hour and looks great!! He even ran to Home Depot for us for a part he thought we might need. His rates are very fair and the job he did was superb. Will definitely be calling again in the future for help with different projects. Thank you again Tim!!

Rob and crew installed a 14k on 2010 at my Elmhurst home and the unit still works great. Can't…read morethank them enough

Called about maintenance for my house generator. Was looking for local and found this local, family…read morebusiness. Came right out. explained a lot about the generator .. Good Price. I'm a customer

Tom was extremely professional and knowledgeable. He showed up exactly when scheduled and completed…read moremy electrical upgrade in a timely manner at a very reasonable price. I plan to use him in the future to install an electric vehicle charging station in my garage. Stephen S Norridge. IL

Tom installed a Generator/InverterTransfer Switch in my basement to the outside wall. So next power…read moreoutage, I hook up my Generator and I'm good to go! Refrigerator, Sump, Wi-fi some lighting and even my well pump! Tom was on time, knowledgeable, cost effective and very communicative . He made sure everything worked, cleaned up afterward. I would definitely use his services again!

I scheduled them to install two light fixtures. When I didn't receive a confirmation from them…read moreafter a day, I contacted them again and asked them to confirm the appointment. At the time I chalked up their failure to confirm to a simple oversight, but I was to learn later that it was their way of doing business (unprofessional, sloppy and with no respect for the customer). When they finally did confirm I asked them to text me on the day of the appointment when they had an ETA. They had a four hour window - nobody showed and there was zero communication. How long does it take to send a text saying something came up - 30 seconds?? I realize that there might be a lot of people who don't mind wasting four hours of their life waiting for a contractor who never comes, but notifying the customer when you're unable to live up to an agreed appointment is just common courtesy and decency -- apparently that's too much to ask of this outfit.

We needed new smoke alarms in our home and wanted to get that work done promptly. Peter from AA…read moreElectric came out quickly and had 8 new alarms installed within an hour. Very reasonable rates as well.