Great work. They replaced my fridge compressor and it js working great again! Super friendly and…read moreawesome name!

If I could give this place zero stars I would. First of all the technician who came to look at my…read morefaulty dishwasher didn't speak a lick of English. It was borderline impossible to have an intelligent conversation about the issue and potential fix. It was through my home warranty so I didn't have a choice but when I asked for a different technician to come they still sent the same guy. Even when I showed him VIDEO of the issue happening in real time it was like talking to a wall. He gave me some BS about it being fine, AFTER SHOWING HIM THE VIDEO. Not only that but they supposedly ordered a new part and he didn't even install it because he was there for 3 minutes and said "is no leak" even though I tried to explain to him that it happens at the end of the cycle. So now I had to call and demand a new company completely to come through my warranty provider because it's been over 5 weeks of the same back and forth. NEVER USE THIS COMPANY unless you happen to speak whatever language they speak. If I owed a company in France, I would expect all my employees to be able to speak French. How you think you can do business in a country you don't speak the language is beyond me I promise you all these 5-star reviews were purchased. There's no way they earned them

We have previously used Hot & Cold on 3 occasions, twice for the dishwasher and once for our…read morewashing machine. Our experience working with Mike has been highly satisfactory. Last month, the dishwasher stopped working and Mike diagnosed the problem, sourced and then replaced the water valve at a fair price and we were back in business. This past week, water stopped flowing again and we feared valve failure or something worse. Mike was at our house the next day, on time and within 10 minutes of arriving had diagnosed the problem (I learned a little trick to fix it, too) and had the thing working perfectly again. He could not have been kinder and wouldn't take anything for the service. I am a customer for life and will recommend Hot & Cold to anyone. Thanks, MIke! Sincerely, Alan

Found this place while searching for someone to fix my issue asap. Mike was quick and responsive…read moreeven arrived early. He arrived and fixed my refrigerator in 30 minutes, a little expensive for me, but it definitely beats having to purchase a whole new appliance. My refrigerator had stopped cooling and I had not notice the temperature was dropping till two days after, yes once all my freezer items had thawed out I didn't want to deal with the hassle of looking for the replacement and have to wait for shipping etc. As I was already frustrated having to throw everything away. Glad he was able to diagnose and fix all in the same day! Thank you mike for your great service! Definitely recommend.

Timely, professional and fair price. Dryer had no heat…read more Texted the business on Sunday night and Kris was at my house Monday morning fixing the dryer. Was highly professional and knowledgeable. Cleaned inside of the dryer mess after years of running. Fair price for the fix. Would recommend and use again for appliances. Keep business local and Kris lives in the area.

I've called Kris for help with both a dryer and a washer, and each time he quickly diagnosed the…read moreproblem, provided a cost-effective solution, and took the time to explain the cause. It's clear he values both quality workmanship and customer understanding. I trust Kris to be an expert in his field, honest in his recommendations, and fair in his pricing.

Worse experience I ever had. I was referred to this company by my brother, the first person that I…read moretalked to was Al, according to him he is the manager, he sent a person by the name of Ron, I think I know more about appliances than him, he asked me for a 350 deposit , to buy parts because according to him he had fix his sister in laws washer witch it was the same model washer with the same problem 2 weeks prior , he made me wait 2 weeks for him to came back because he kept saying that the parts were running late, he finally came over just to find out that apparently it was not the same problem that his sister in laws washer, so now his story was that it wasn't worth to fix the washer, so after 3 weeks now the washer do not have a solution, so now he is telling me that I have to wait one more week to get 250 back , not the 350 that I gave him but 250 because he was charging 100 to let me know 3 weeks later than my washer couldn't be fix, I patiently waited the extra week to get my money back, I was supposed to get my money yesterday Friday January 9th , I just texted him today Saturday to ask about my money , and now his story is that he sent the money to my wife yesterday at 7am, he doesn't even have my wife's number so I want to know where did he send the money to, odviously he Is a lier, and he wants to keep my money, I just called Al ( the manager) again and he said that he can not talk to him until Monday lol, this company is a freaking joke, from top to bottom.. beware of their tactics , they obviously do not know what they are doing .

We are so very fortunate to have such a great technician Ron. What was thought to be a simple "fix"…read morehas turned out to be more then one visit. this was no fault of the technician but whoever packs the parts in bags at the factory never provided everything. You assume the factory is doing a good job and the team that checks does the same thing. Unfortunately Ron was not that lucky. He just had hoped to finish the job and combine some trips in the same area. But because of Ron's great attitude and personality he is making another trip!. Thanks Ron for being so thorough and pleasant through this job. Ron did a great job fixing the panel on the stove and now has to make still another trip to replace a bulb that should have been in the package with another part. Thank You so Much for your efforts. I also feel that the cost for repairs was fair. Thank you for your efforts Ron! Keep up the good work! The company is lucky to have you!

Just a great experience with Town and Country appliance. They were prompt in giving me an…read moreappointment and resolved my fridge review and am so satisfied with their service. I would recommend them over Lance, as they would also get Samsung parts if needed and charge you unlike Lance Appliance, and Lance appliance appointments are way out.

He came out and provided me with a quote for the part. I paid $79 and was told the payment would…read morebe applied towards the repair. After a few weeks I called to follow up and was told the part was not available. When I asked for a credit he said "don't call me again". The expectation was for me to pay for a service call when he could not complete the repair. Stay away from this business!!!

These guys were awesome!!! Very fast and loved the 1 yr warranty thanks Ricardo!!!…read moreI truly appreciated the workmanship and. How fast and effective it went

Scheduled an appt. They give a 3 hour window between 8-11am and say they'll call when en route…read more When i scheduled it I requested to be as early as possible. By 945 I hadn't heard anything and called to see when about they would be there. The best that I got was before 11 o'clock. Asked if she would call the tech. She was extremely rude but did it. Then she picks back up and tells me he said before 11 o'clock wow. I cancelled the appointment. If I'm getting attitudes before they even show up 9 times Out of ten it's bad news.

Dave was extremely helpful in repairing our GE Dryer. Dave knew exactly the issue and was able to…read moregive us terrific service. I highly recommend working with Dave for your appliance repair needs.

He provides great service but price is quite high. He worked with my tenant to schedule the repair…read more It was very convenient. I was told he arrived and had the issue resolved within 15 minutes. The rating is lower due to his prices. I was shocked at how high the bill was for such a quick repair on a relatively cheap part. I called around and found two options that were significantly cheaper. I recommend you also shop around for cheaper options.

The Technician came out to my residence who was also the Owner provided excellent service. He was…read morepunctual, knowledgeable and very professional. He also took his time and made sure my issue was resolved. He also addressed all of my questions & concerns. If I could give him 6 stars I would. I'm very satisfied with his service and I will definitely be using him for all of my AC & Furnace needs in the future. I wish other Companies would take notes from him on how a business should treat the Customers.

This company was very professional. I called Neal with an issue on a rental…read moreproperty, he addressed the problem in a timely manner and I am very pleased with his service. Will definitely use this company again as well as refer them to other clients.