Honest, reliable and trustworthy either way great customer service and prices. Always takes good…read morecare of my car from small to big issues

Overall had a good experience with Kimber. They got me in quick, did the oil change, and didn't try…read moreto up sell me. Pricing was very fair. I will be back.

If you're looking for an honest neighborhood shop, I highly…read morerecommend that you talk to Matt at Truetech automotive on Thacker St and first Avenue. Recently, the team at Truetech has done some work on my 2010 Ford Rscape and I couldn't be happier with the outcome that they've done. The work was completed in a timely fashion, the prices are reasonable for all things considered for the work that was completed. We will definitely be going back to Truetech for our Automotive needs. John B. TrueTech Automotive LLC 797 1st Avenue, Des Plaines, IL 60016 (847) 299-8783 info@truetechauto.com

I do quite a bit of work on cars myself and I used to work at Pep Boys so am pretty familiar with…read morehow most shops operate. I normally go to other places when I don't have the tools, time, and or knowledge needed for some things. I will go over my first experience with this shop and why my wife and I go here when needed. I had an issue with an oil pressure sensor leak. I could see it, I know how much the part costs, and I know what needs to be done. However to actually access it would be a pain. I called them up and asked them how much it would cost to replace it. I believe I spoke to Steve and he mentioned generally about 200 or so. Now, that would be the case for many cars, but not this one. So I asked Steve if he could check book time. Book time is basically the amount of time, in a perfect scenario, it should take a mechanic to complete a task. They can then give you an estimate with respect to their labor rates. For example if hourly labor is 150 and book time for say changing a starter is 1h, they can say the labor cost will be $150. Steve looks at book time and is surprised because it's higher than normal about 2x more time and was wondering why. I mentioned, that to access it you have to essentially remove a few other components. He mentions, well, you can bring it in and we can take a look. I was hoping maybe they'd have easier ways of accessing it and mentioned I'm going to think on it a bit. I went under the car again and decided, "Nope. Too much work." I called back and setup an appointment. I drop off the car. I'm not happy with where the car manufacturers' engineers decided to shroud the oil pressure switch and essentially up the replacement cost but it is what it is. Anyway, I get a call back and the price I have to pay is essentially 1h and the part. I head on over and am very surprised. I forget the name of the mechanic (think it started with an M) but I asked them, "I'm surprised that you got it done so fast ... how?!" They mentioned they'd dealt with those cars before as they're common so they rigged up/made a special tool to reach in and do it. That was when I decided TrueTech is a stand up place. They could have charged book time and believe me you, I would've paid it. However they had a seasoned mechanic who knocked it out and passed those savings in their time, as savings in my pocket back to me. This isn't just a good honest mechanic being a good honest mechanic but also the higher ups, the managers and or owners. It seems that is their standard too as they've always been pretty booked which says they're more about doing good work in good time and if they make good headway, you may luck out. You may not, their call :-) but again, book time is perfect world setup, not rusted through, seized on, broken off ... stuff. It is still a good way to understand what you may be looking at aside from the actual part. Since then if and when needed, we go to TrueTech and we've always been happy. P.S. Once they have you in their system (i.e. e-mail / phone), their estimates app, progress, etc and everything is great. Especially if you have a smart phone. I saw where someone mentioned they had difficulty with getting a response and I haven't ran into that. If anyone does run into that, call them and just verify they have the right info.

Fast and accurate repair is correct but their labor is a little high for the employees that they…read morehave there

Javi and his men always do a great job on my cars. I have 150k on my 2007 Elantra thanks to Bullet…read more In todays times you'd better know a good mechanic to keep your vehicle running smooth. MAINTINANCE IS THAT KEY! There's no reason you can't get 100k plus out of your vehicle!! Bullet will help you do just that. I've been going here for over 6 years. They can work on any vehicle you drive!! And do the work at about half the dealership would hit you up for!! And do just as good (or better) workmanship!! Thanks again Javi! John

I love this shop! It's great! Wonderful owner (Victor) and staff! I will be coming back for future…read moreservice due to great customer service, great work and reasonable pricing + complimentary snack and drinks.

Victor and his team at AutoTech provide high quality professional work! The dealership quoted me…read moreover $12K to replace an engine and AutoTech was able to complete it for less than half. The engine came with a warranty and when things didn't work properly they took care of it without any hesitation. They had the estimator out in a timely manner to determine another engine would need to be installed and they provided me a loaner car while they worked on my car. Now it drives better than originally and I can't thank them enough! 1000% recommend AutoTech for any auto repairs!

I don't know anything about cars. I am very scammable. They were a little gruff but very fast, did…read moregood work, and I didn't feel scammed. I brought it in for one thing and it was a more serious thing but they didn't complain and resolved things quickly. Don't have much else to report but I'll definitely return.

Came in for a flat tire. 15 mins at most fix, simple nail in tire. Waited an hour for service, with…read more3 guys in the shop. One care in the garage. Was over charged then told me it would be an additional charge to put the tire back on. Don't get scammed by these people

What a wonderful place to do business. They are thorough and efficient. I am confident my car got…read morethe best possible service at a reasonable price.

Wonderful experience. Got my air con working after the dealer didn't, and gave me an honest opinion…read moreon some oil leaks the dealer claimed were critical (which they weren't, and found that a leak they identified didn't actually exist). Very fair pricing and a pleasure to work with. My new repair shop. Thanks to Jeff and his crew!

Recently, I was in need of a new battery. We called and appreciated David's honesty when he told…read moreus he would not be able to work on the car for a few days. He told us when to bring it in and the work was completed within a few hours. He called before replacing the battery with the cost. We were very pleased with the work and working with David was a pleasure. If you pay be cash or check you are not charges the credit card service fee. We will return for future car needs.

The owner truly cares about his customers and their vehicles. He always tries to find the best deal…read morefor getting a part that is needed. Prices are best I've seen in the area for things like oil change and alignment. Feel like I've found a hidden gem.

Long story long, but this is just a detailed review of an amazing experience I recently had with…read moreBusse Automotive, and the work done by Mark, Chad, Kyle etc. My 2010 G37x needed an oil change, so I brought it in for that. Later that day they recommended rear brakes to be done because they were at 15% life, which I said let's go ahead and do. Later that same day they said that my front sway bar links could potentially be replaced if I wanted and that it *might* resolve a rattling noise that my car was making. For years my car had a slight rattle when idling so I figured let's go ahead and do that too for ~$500 they said it would cost. The next day I got my car back from them and all seemed fine initially. But when I took it on its first trip of real distance, I noticed things happening with it that weren't previously happening: the front suspension was very noisy, large pop noises were coming from the front of the car often, and the ride quality had massively degraded. At this point, I was pretty mad to put it nicely. It was disappointing to have done an "elective" repair to my car with the sway bar links and suddenly felt like my car was heavily affected in a negative way. Next week I reached out to them after not seeing any of the issues get better (and I would say they got worse) and they said bring the car in and we'll make it right for you, which, spoiler ... they absolutely seem to have done for me. I brought my car in Thursday morning, and later that day Chad called me saying they immediately found one issue with the sway bar link installation that would be fixed. But that the other issues still needed to be investigated. They ended up ordering parts for the car to address various side effects of the work that was done. I was given a loan through this entire process (Thursday - Tuesday) and Tuesday they said come on by the car should be ready. They did quite a bit of work for me on the car during that time frame, because Kyle said they were having a hard time tracking down the actual cause of the popping sound. But, regardless of that, the effort they went through the "make it right" and give me my car back in excellent condition was truly amazing and I might never see this level of customer service again in my life from any other business. Major props for how they handled this and I can't say thanks enough. So far, so good with the car since I got it back from them. Fingers crossed it stays that way.

I have seen my family members use Busse Automotive since I have had a learner's permit and I have…read morebeen driving for quite some time now. I respect the no weekend hours thing for the employees to have work-life balance, that just means you have to think ahead when scheduling your oil changes, no biggie! The only time I was disappointed by that schedule was when I got a nail in my tire and had to take it somewhere else to get patched up. I appreciate that when I go for my oil changes, they also check the tires, brakes, etc. to make sure that the car is safe. In an "emergency," when my battery light popped on, they squeezed me into their busy schedule and let me borrow a car to get my daughter to and from school. Outside of the exemplary service, I appreciate how Busse is involved in the community. There is always a thank you note hanging on their wall and I know from my daughter's activities that they put money back into the community by sponsoring. I trust Busse with my car. I trust that they are doing what needs to be done to keep the car safe and not have me spend money. One piece needed to be replaced before the warranty on the work was expired and it was fixed in a jiffy at no additional cost to me. They always explain to me what is going on and always answer my questions patiently. As my daughter gets closer to the age of driving and cars, I look forward to her being the 3rd generation that utilizes their shop!