We Initially Contacted This Business, Via The "Contact Us" Email Feature On Their Website; Monday, the 18th of September 2023; 4:30 p.m. Contained In The Email We Specified The Intent Of Our Inquiry: Should They Be Able To Copy / Duplicate A Door Key, Brand " EMTEK".. Our Contact Information Was Included Within The Email... If So, The Estimated Cost Of The Key... Several Days Went By, Less Receiving Email, Nor Return Phone Call Reply... Follow-Up Email Was Sent, As Calls (3) Were Sent, Routed To Voice Mail? (During The Week : Monday, the 3rd Throughout Wednesday, the 5th of October 2023!) Completely Disappointed With This Business... Whom Could Not Be Bothered To At Least Return Our Messages / Call To Let Us Know They Would Be Unable To Assist With This Simple Task. Fail read more

Brucar Locksmith - Keys & Locksmiths Near Me - Thousand Oaks, California

Brucar Locksmith provided excellent fast service at a really excellent price. These are the people to call for a rekey or entry lock problem. Our house front door has been an issue for several years. Two other mobile locksmith companies have tried and failed to get our lock to function properly. We were ready to replace the entire 5 point locking system. Joe from Brucar Locksmith arrived at our home within 45 minutes of our call. For the first time in ages our front door lock functions properly and we have four new keys. He charged us a fraction of what his competitors charged us previously, the main difference being that the others failed to repair the lock. Now it works like new. read more

Several years ago, I had a locksmith come in change out my front and back door locks. What a nightmare. My first impression was this guy was a hustler who is going to charge me a lot of money. My intuition was correct. Having it changed out because they weren't correct. The key never worked properly. I didn't want to assume that all Locksmith were the same. Four years later I took a chance today I called Brucar Locksmith. From the first phone call I had a good feeling about the company. They were courteous. I was fortunate to have them come out The same day to change out my locks. Matt was assigned to the task was so kind he took the time to do the job Properly with care And he had a fantastic attitude and was so professional. Having a good Locksmith learning from experience is very important and I could not praise enough the professionalism of this company. I would certainly opt to use their services once more, and I genuinely wish that if you stumble upon this post, you'll think about giving them a chance. read more

I lost one of my two house keys and needed copies made. I couldn't come into the shop, as I'm recovering from surgery. They made the keys fast and the quality was there. Thank you all. read more

Super helpful and very customer service oriented! I've had locks purchased elsewhere rekeyed for me here as well as recently received a LOT of help with my son's Camry ignition key. They spent a LOT of time on that project and were absolutely focused on providing us a solution where the problems were challenging. I'm grateful for their kind and expert assistance. I will always take my business to Brucar! read more

Made a call to a few locksmiths in my area and Brucar answered and was able to come to my business within an hour to change out my lock and provide new keys. They were friendly, polite and got everything done pretty fast. I paid cash because there was a 3% charge to use a card. Locks changed and ten keys was around $100 and worth every penny. read more

I called in the morning. Joe came shortly thereafter and was awesome. Nice professional. Offered alternative solutions and reasonable price. I highly recommend Brucar locksmith! read more

Very fast response! Friendly and professional! Great price and done quickly! Highly recommended! read more

I would refer Brucar to all my friends and family. Matt C. is a wonderful technician, he was so friendly and knowledgeable. He kindly explained everything he was doing so I could understand exactly what was being done to my home. read more

Another great experience! Matt was punctual, friendly and got the job done in one shot. Very happy!

Outstanding service.....the reviews are spot on...I had a Key Fob battery repaired and the battery replaced. Service was performed while I waited. read more

These guys are so honest... And so efficient... And really really know what they're doing! I highly recommend their services... They are true locksmiths not just installers. Second time we have use them...I am very very impressed with their work... Super high-quality... Cannot recommend them enough. read more

Brucar Locksmith - Business card - Keys & Locksmiths Near Me - Thousand Oaks, California

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They were very timely at arriving to remove a storage lock. I am giving them a three star only because it took an hour and a half and the damage to the handle afterwards. While I spoke to the storage place and they said he could have smoothed it out, we are luckily not being dinged for it. They did offer to pay for damage so I give them that. The guy was super nice so I really do feel bad giving them a three star but if they didn't have experience with the lock they could have told me on the phone and I would have called someone else who would have popped it right off. An hour and a half to take it off was definitely excessive. There is a bright-side for everyone else though he now knows to just drill the drum. Once he drilled it took 10 minutes. read more

We used Brucar for the second time now and both times were outstanding. First time was to replace door locks after we moved in, second time was to open a safe that was left behind by previous owner. Already when making the appointment the receptionist is super nice and helpful. Both gentlemen who helped us at the house, first Frankie, second Joe were knowledgeable, kind and very professional. We will definitely use Brucar again in the future. read more

Great family owned and run local Bussines. They know this business well. Very nice and professional. They can do it all. I use them regularly. read more

Locked myself out of my room. Called the locksmith and they were here in 30 minutes and let me in my room within 2 minutes! Excellent service and would definitely use again read more

I really cannot say enough about Joe and Brucar Locksmith. I had another service come over to install a new lock on my door and they couldn't. Now comes Brucar, they took about 45 mins, or less, to install the lock and enlarge the deadbolt hole. The most wonderful thing is Joe stayed and worked the lock over and over to make sure the door and plates worked like a machine....they were out of alignment before and you had to push and pull the door to get the deadbolt to sit solid. I don't often have the need for a locksmith, but I would not hesitate to call them again and recommend them 100% for your needs. read more

Came to change my locks after a new house purchase. Was knowledgeable, efficient, and extremely fair pricing. Would recommend!

Absolutely recommend Brucar locksmith. They were on time, skilled, courteous, and fair. Matt took the time to explain everything and completed the work correctly and quickly. Fair upfront pricing and 100% transparent and honest. Highly recommend and will not hesitate to call them anytime I need a locksmith. read more

We called Brucar Locksmith to come out and give us an estimate for new locks etc. A technician named Frankie came out the next day and looked all around. We got an estimate the next day. Parts got ordered and we are waiting for the installation. The communication with the office is great. What we ordered is on the higher priced side but I know it's good quality. We are happy with choosing Brucar for our new locks. read more

Great! I got same-day service, the technician showed up on time and was very informative on how to keep my situation pricing was very reasonable, and I will definitely use them again! read more

Always helpful and responsive. I would very highly recommend if you have any problems they will solve it. Thanks so much.

Fast service when I locked myself out of my house. All other companies said they would call me back but it took hours before they called me back. Joe answered immediately and quickly came out. Thank you, Joe! read more

Prompt and very accomodating. Changed a lock and then decided last minute to also rekey 2 locks.

Great service from these guys! The locksmith gave me regular updates with his arrival time and when he arrived the guy was friendly and acted swiftly. They arrived within the hour. I'd use again if needed. read more

Excellent service. The technician gave great advice and went out of his way to make sure we had what we needed.

Will continue to use this business for key copying and more. They're trustworthy and priced fairly. They are also very nice when I lost my key. It's a stressful situation. Quality was great and remaking the key was fast read more

I had bad previous experience. Somebody charged me $800 for a simple lock fix. This time I need re-key so I called another locksmith, the gentleman I talked to refuse to give me the price number but kept asking me the address. I finally called Brucar, the lady is nice and very transparent about the price. I received a reasonable quote. Within half hour it is done. read more

I found Brucar on Yelp. They did not disappoint. They are friendly, knowledgable, communicative and on time. I highly recommend them.

Quick response, was able to get me back into my home safe and sound! Thank you so much!

Brucar Locksmith is simply the only locksmith I would trust and recommend. I have used them multiple times for homes, vehicles, etc... and I always know exactly what sort of customer service to expect. Even when things get difficult or situations change last minute, they always strive to take good care of me. Their technicians are simply the nicest and most thorough service people I've met. I don't have anything more to say... They're fantastic and if you're considering using Brucar - DO IT. read more

Our vintage Westlock front door deadbolt malfunctioned and we could not unlock our front door. I called Brucar Locksmith and was able to obtain a same day afternoon appointment. Frankie arrived on time, assessed the situation and had all of the necessary parts in stock (on his truck). He repaired the door for a reasonable price and did an excellent job. This company is now my go to locksmith and they are highly recommended for all similar issues. read more

Brucar Locksmith - Keys & Locksmiths Near Me - Thousand Oaks, California

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Always comfortable working with Brucar. Very knowledgeable and friendly people. Have used them dozens of times for anything from small home issues, new "difficult" keys, to construction projects. read more

This locksmith may be responsive but their price estimates are misleading. When confronted, i was told "that is the price - you need to pay it." I could not, in good conscience, recommend this business to anyone. It's amazing that this business could accumulate the high rating it has. In any case, beware! read more

EXCELLENT! The customer service was remarkable. The speed was incredible. Four thumbs up!

Always reliable quick friendly and affordable! I always use Brucar when I want something done right! And the whole team is personable and awesome. read more

Excellent service! I called to get a smart lock I bought recently installed for the door in my garage. They were able to come on the same day. Brandon the technician that came was friendly and professional installing the lock. Would definitely recommend to everyone! read more

Very unhappy with this company. I was led to believe the estimate was free, but then was charged for a service charge $65. My over $500 estimate for a mechanical lock on our side gate was for a deadbolt. I called the lock manufacturer who said I didn't need a deadbolt and gave me the model number of the lock to buy. This saved me over $100 I phoned Brucar and the front office woman had a very difficult time understanding the new information. I asked for a revised quote but was told the price was still $500 plus. She said something about upping the installationand labor fee, but couldn't tell me why. This made no sense to me. I asked her to talk to the locksmith who came out originally and see about a reduction in the estimate. No one ever bothered to contact me. I still think they should refund my supposedly free estimate. read more

Great service! Highly recommended. Have had Brucar over on several occasions. Excellent service and prices are reasonable. We've had Frankie and Joe over that changed locks with super sonic speeds. And Debbie in the office super friendly and nice. They are quick efficient and just about always available. A very well run business. read more

Highly recommend! I called hoping to have them come out soon because our door wouldn't lock. They came within 2 hours after calling! Wonderufl customer service, professional service tech and reasonable pricing! read more