I don't even know where to begin. So I'll just start from the beginning…read more
What I thought was going to be a partial deck repair turned into a full reconstruction. And look -- that could have gone sideways real fast. Like, real fast. It didn't. Thank God.
Here's the thing about this crew -- and I mean every single person who showed up -- they were just genuinely friendly. Not "we want your money" friendly. Actually friendly. The kind where you don't mind them being at your house for weeks. And on top of being friendly, they actually knew what they were talking about. I asked a lot of questions. Probably too many. Nobody fumbled. Nobody gave me the blank stare. Nobody redirected me to someone else. Just straight, confident answers from people who clearly know their craft. That goes for the construction crew, the painters, and the membrane repair team. All of them. Damn consistent across the board.
Now -- I'll be real with you. Their quote came in a little higher than some of the other estimates we were getting. And yeah, I side-eyed it a little at first. But here's the thing -- the other quotes were coming from general contractors. And with something like this, I didn't want a generalist. I wanted a team that actually specializes in this kind of work. And that's exactly what I got. So honestly, the higher quote made complete sense once I thought about it. You're not paying more for the same thing -- you're paying for people who actually know what the hell they're doing at a deeper level than your average contractor. And as the project grew from a partial repair into a full deck reconstruction -- which, by the way, nobody saw coming -- the cost didn't blow up the way you'd expect it to. It stayed fair. It stayed honest. Nobody tried to squeeze extra money out of a situation that was growing by the week. When you zoom out and look at the whole picture, it's a no-brainer. You get what you pay for. And I couldn't be happier.
Sammy and John were on it the whole time. Responsive, communicative, never left me hanging. And even after the project wrapped up and I came back with follow-up questions -- because I definitely did -- they were still right there. Patient, thorough, zero attitude. I had a lot of anxiety going into something this big, and somehow between Sammy's leadership and John keeping everything moving in the right direction, that anxiety just kind of... dissolved. Which, if you know me, is not easy to do. These guys just get it.
Oh, and they cleaned up after themselves. Every single damn day. No nails. No debris. No "that's not my problem" energy. They treated my home like it was their own. Like, genuinely. I didn't have to ask once.
Special shoutout to Sammy for always being reachable, to John for keeping the whole operation from going off the rails, and to Fernando, Armando, and Salvadore for their hard work and dedication on the ground -- these guys showed up every day and just handled their business. And honestly, the entire construction crew, the painters, and the membrane repair team deserve a shoutout too. Every single one of them showed up like it mattered. Because it did. These are good people doing great work and it shows.
Most importantly -- I finally feel safe enjoying the outside of my home again.
And honestly? That's everything.