I booked a brow lamination appointment and told the technician before the service started that I…read moredid not want the underside of my brows waxed because I was trying to preserve new growth. The underside was waxed anyway. When I followed up, the owner explained that shaping is required with brow lamination and that avoiding the underside is not something they do because it does not meet their standards. My issue is that this was not explained to me before the service began. If my request could not be accommodated, I should have been told so I could decide whether to continue. I requested a refund, but it was denied because the service was completed and their policy says services are non-refundable. Overall, this was disappointing. For me, the issue was communication and feeling like a clear boundary I stated before the appointment was not honored.

Came here and got my brows done for my birthday. Super friendly and the process was so quick. My…read morebrows also came out so good as well!

Always on point It was nice to see Blanca back at the Rancho location. Was lucky enough to get her…read morewithout an appointment. It's hard to come by consistency, but Bella's always is a 10/10.

I've been coming to this eyebrow place for a while, but unfortunately this visit left me extremely…read moredisappointed. Every time I come in, even when the salon is completely empty, the first thing I'm asked is, "Do you have an appointment?" I genuinely don't understand when walk-ins are actually accepted if an empty salon still requires an appointment. More importantly, I specifically asked for a cleanup. To me, that means removing the excess hair above and below my brows while keeping my existing shape. Instead, my entire shape was changed, including my arch and tails. That is absolutely not what I asked for, and I'm extremely annoyed because eyebrows take time to grow back. There also seemed to be a communication barrier. I had difficulty feeling confident that what I was requesting was fully understood, and unfortunately the end result confirmed that concern. If a client asks for a cleanup, please clarify exactly what they want before significantly changing the shape of their eyebrows. I've been a regular customer, which makes this even more disappointing. I came in expecting my usual cleanup and walked out with brows I did not ask for. Where is the lady that was here previously I seen all new people

Let me start by saying how absolutely amazing Stephanie is. From the moment we arrived, she made…read moreboth my stepdaughter and me feel completely comfortable. She was incredibly informative, explaining every product she used and walking us through each step of the process. The only reason I wouldn't recommend her to everyone is because I don't want her to get fully booked--I want to make sure we can always come back! Thank you so much, Stephanie!

This is your brow girlie. My brows were jacked up when I went in and she fixed an impossible…read moresituation. Her studio is a vibe. You won't be disappointed.

I've been looking for a place that can do my eyebrows for year. I have finally found the it…read more Nichole listened to what I wanted and it was above and beyond, I absolutely love my eyebrows. I definitely recommend BrowBiz Kerry

My brows are now amazing! Nicole really listened to what I was looking for (very natural) and…read moredelivered beautiful results for my eyebrow laminating and tinting service. Her studio is nice and relaxing. Nicole is very sweet and ensures you are comfortable from the moment you walk in. I was nervous about how my eyebrows would turn out, but I was not disappointed in the slightest. They look so natural, and I am beyond happy with the shape and color.

super clean quick easy service doesn't hurt at all. makes you feel very comfortable and such a cute…read moreenvironment

I came to Pretty Kitty for my first-ever Brazilian and honestly... ouch. They used soft wax, which…read moreis absolutely not ideal for such a sensitive service. Please do your research -- reputable salons typically use hard wax because it's gentler and much less painful. I forgot the name of the girl who did my service, but she didn't make me feel comfortable at all. She was very quiet, didn't explain anything, and just pulled the wax without any warning or reassurance. For a first-timer, that made the experience worse. I really wanted to like this place, but based on my experience, I wouldn't come back for waxing services. Hoping they improve their techniques and customer care.

Janelle is hands down one of the best. Eyebrow artist I have encountered. She is very patient, and…read moretruly has turned my Eyebrow dreams into a reality. I came in for the first time in June, giving her my vision for my eyebrows and I came back in November, because I really wanted to try to let my eyebrows grow out( if I was rich I would come every month) and she even remembered me and remembered my goal for my eyebrows, and is continuing to help me achieve that. I honestly would not get my eyebrows done anywhere else. I just really love the experience with Janelle every single time I go and I trust her 100% with my eyebrows. I have never felt more confident thanks to her.

Amazing work!! Her style is everything I've been looking for and I'm so happy I found out she's in…read moremy area! Ive only gone with her once but Im in need of another brow clean up. Plus shes extremely sweet and made me feel so comfortable.

I love Abbey. I just found out she relocated. Called to schedule and she fit me in same day…read more Got everything I needed done and now that I know where she is, I will be back more frequently. Please call and schedule your appointments she has availability! The new place is more private so mainly one on one service.

Very quick response and saved my eyebrows! The set up was very clean and welcoming. Abby was very…read moresweet

Wax Pros: inexpensive/fast/friendly…read more Cons: painful af/left with wax on you after/skin irritation I will not return. I'd honestly rather pay more. Place is clean.

So I used to come here bacckkk in the day and my gf comes here still and always have so today I…read morecame back with her and got our eyebrows threaded and th service and quality here is still a 10/10 the ladies here are lovely make sure you stop by and pay a visit !

Reached out in hopes to get my brows done before my birthday and was absolutely pleased with my…read moreservice. I had messed my eyebrows up and I left with a completely different look. Style is off of vocal preference. This was my first time getting my brows threaded and tinted. She explained the process to me and showed me her mapping process. So happy with how kind and accommodating she was. Would recommend!! Thank you for going out of your way to fit me in today

Super excited to try this place. First time getting my brows mapped. She knew exactly what she was…read moredoing. My brown came out amazing. Can't wait for our second session.

I wanted to post an update because I've gotten a few questions about my brows recently; I've been…read moreasked if I'm still happy, and if I would recommend Simplicity Brow Studio. The answer is yes, I am, and yes, I would! Obviously, as time goes on, the hair strokes fade and I need to fill in here and there. However, I am happy with the natural shape because it is so easy to fill in when needed. (Courtney followed the way my hair naturally grows-- my only request was that my brows look "natural," and she worked her magic. Looking back, I realize now how vague that request was. LOL oops. She came through though!) But what makes me confident in her practice is the way the ink fades into a natural color. I've had absolutely no issue with the color fading red, like I did with my previous microblading artist. I can say I am 100% confident that Courtney knows and cares about what she is doing. For reference, I *unfortunately* have extremely oily skin. From my understanding, this causes the microblading strokes to fade faster. I still think this service is worth it, though. More info about the photos- Top: Feb 2020 (no added brow makeup) Middle: Nov 2020 (right after color boost appointment- Aquaphor made them shiny) Bottom: Jan 2021 (I added brow powder for a deeper contrast in a professional headshot, but I'm still content with the shape!)

I had my eyebrows microbladed by courtney and I am so happy with the results. She is incredibly…read moreprecise and truly has an eye for detail. I followed her on IG for years before I finally booked my appointment, I was nervous to trust anyone to do this. My brows came out looking so natural-- i feel like i got more than i even expected. Not only is she highly skilled, but she's also very easy to talk to and made the whole experience comfortable and enjoyable. If you're looking for flawless, natural-looking brows and a great experience overall, I highly recommend her!