Screw these people. If this was the wild west, they'd all be dead from the amount of people they screwed over after the fire. Seriously. If you stole a horse in the cowboy days, getting shot in the face would be justified. Of course, showing up with a mob of people loaded to the teeth to take back what was stolen this day and age is, illegal; Unfortunately, ironically, and unjustifiably. So why do I say this? Well, let's see. The worst fire in California history happens. As people are trying to escape, their vehicles are breaking down due to overheating, the tires melting off or break lines bursting, smoke inhalation, they run out of gas, or they get stuck because there is a burning tree or telephone pole lying across their path to name a few examples. Either way, dozens upon dozens of people had to abandon their vehicles or they would have burned alive. Immediately after the fire CHP puts up road blocks and they REFUSE to let anyone back up to get their vehicles. I tried to get back around 30 times the first couple weeks. I was told I'd be arrested if they caught me past the road blocks. While telling me and everyone else we aren't allowed back to our homes and vehicles, CHP and the town of Paradise work hand in hand with Brown's towing, tow all the vehicles people were trying desperately to get back to, drive them to the impound, and then charge people hundreds of dollars to get the very vehicle back they were very desperately trying to get on their own. People who just lost everything don't have hundreds of dollars to spare now do they? Some may but, I should emphasize on, "lost EVERYTHING!" One officer of the law could have escorted people to their vehicles very easily. It wouldn't have cost any more than this whole disaster has, and all those people who had the very last of what they own would still have something, some sort of hope. But, no. It didn't work that way and never does. This is and was completely intentional and designed for one reason. Money. That's it. People who just lost everything have been horribly taken advantage of and even further impoverished. So yeah, I'd absolutely go to Brown's towing if we had the same laws we did in the wild west and get some justice. Me and the dozens if not hundreds of people who were screwed over would burn that place to the ground and murder the criminals who work there. Then we'd go to the CHP office and do the same. The state government stole from people in the worst time of their lives. People like this shouldn't be allowed to live anymore. They really shouldn't. If you're capable of that level of greed and apathy, you need to be destroyed. Immediately. By the way, I thank Chico PD and the sheriff's department and Paradise PD for protecting so many people who had nowhere to go. I know a few people who would have had their children kidnapped or had been stolen from or killed if it wasn't for the friendly, police presence in Chico after the fire. In all of the chaos, they handled themselves very well. My resentments towards Brown's towing and CHP do not apply to local police. I wasn't even personally screwed over by Brown's towing. I wrote this on behalf of all the horror stories I've heard about Brown's working collectively with CHP to steal vehicles from citizens. I wrote this on behalf of morality. We as a community should not allow unjust actions like this to go unpunished. I wish it wasn't the government. They can break or write any law they want and there is nothing any of us can do peacefully that will stop them. I truly can't wait until America's patience runs out and we collectively as one people, stand up against our authoritarian, pretend democratic government and destroy them once and for all. One can only hope. read more

I have a terrible habit of locking my keys in my vehicles. I usually call AAA to get them out for me. Well, it happened to snow heavily for the three days prior where I live (Forest Ranch). With a foot and a half of snow they told me they wouldn't come up for safety reasons. I then remembered meeting Wes who owns Brown's Towing and seeing as he lives up on the mountain, I figured I'd give it a try. I'm so glad I did. His employee Juan (two truck driver) came up and not only was he polite, professional and friendly but he listened to me when I told him the easiest way to get the keys out instead of trying all the tools (like I said, this ain't my first rodeo). He got them out in under two minutes. We laughed together at the fact that I told him I do this ALL THE TIME. ...BUT the story doesn't end there. Four days later I go to Costco in Chico, and end up (I know, it's so sad) LOCKING MY KEYS IN MY TRUCK AGAIN! This time I had also left my lights on. I called Brown's right away and I told them, "This is the dumb ass that locked her keys in her truck four days ago, and I did it again." The dispatcher laughed and said I'll let him know where you are. Meanwhile as I'm waiting with my full shopping cart my friend from Montana calls me so I tell her about the four days prior and that I had to call them again. She said, "Well, maybe it won't be the same guy and he'll be none the wiser..." Just then, Juan pulls up with a big smile on his face. I don't know who was laughing harder, my friend on the phone when I told her it was Juan again, Juan or myself. He was so incredibly sweet, folks. He never even gave me a hard time even though I told him he had carte blanche to do so. He unlocked my truck in record time again and then jumped my truck (since the battery died with my lights on). And here's the real wonderful thing about him. Knowing where I live he had just come from the scene of a 5 car accident on the highway I'd be driving home on in the icy snow. He told me to be very careful going home and to watch one particular curve as it was pretty icy. I kinda feel lucky that I did lock my keys in the truck as I'd have been there right about that time if I hadn't. I'm also blessed to have a new "tow guy buddy," who not only helps you out in a jam but also cares enough that you're safe when you leave. I will recommend Brown's towing to everyone now. And next time I lock my keys in the car I'll make sure to take a selfie with Juan again. I wish I took one the first time. I feel like I'm going to have a full album eventually. read more

Browns towing cause it's shitTook my car over night cause my friends landlord is a real winner, she told them to tow me because some asshole didn't know how to knock on a door. If you get towed by this company expect a big angry Red head in the office with no respect or character, and always pay cash cause they lie through there teeth. Told me it would be 160 and that they could apply a discount so when I got there that was all bullshit. The dogs they have guarding the place are sweet as hell, she Bitch in the office should learn how to treat people better instead of being a rude ass hole. Beware we're you park in Chico and god help you if these jokers get your car. Wish I'd have been able to get a pic of her stupid face but it would have broke the internet if I did. read more

Although the driver had a semi friendly facade, he still chose to tow a working man's car parked outside of his own apartment at 4:30 on a Sunday. Had to pay a $75 "drop-fee" for the boy to drop my car back in it's place. Just because someone doesn't take the time to learn valuable skills or trades, it does not mean that person should turn to exploiting local citizens to make a quick buck. From my experience, it seems that poor business practices are common at Brown's Towing. It's truly sad to see what some Americans will do to other Americans. I would strongly advise against this company. read more

I dont' care who you are, rich or poor. But how do you find it justifiable to try and charge a person you was side swiped in a parking lot 250 dollars because the P.D. called you. That is horrible business ethic. I hope know one every decides to pay for your exaggerated price. I hope you enjoyed Pissing off. I will highly recommend on any platform to not do business with you and your shitty attitude expecting people to freely agree. Again piss off. read more

I called Brown's tonight when my car wouldn't start. When the driver arrived I explained the problem and he showed me a trick to get the car started so I wouldn't have to have it towed (he showed me how to bypass a worn out sensor). The driver's help saved me the cost of the tow and probably a repair bill from a mechanic as well. I don't think I could ask for better service than that. Great job, guys. read more

Looking at the other guys review with his receipt. Straight facts. The ginger red head was so mean and rude. I can't even explain. I'm so angry I can't handle. My car was towed from Craig and I was talking to a receptionist. Until the rude red head lady really came into to the conversation with her 2 cents rude as fuck. How do they even get business with other employers read more

After waiting 4 hrs for them to show up they called said will be there is 25 mins they never did show up... If you sell a car to pick-N-pull in Chico Ca this is the tow company they use, think before you sell to them, this tow company is run by nasty Liars don't trust them... Never call Brown's Towing........................ read more

Tow truck driver was very helpful and kind when towing us from Chico to Paradise. He even backed down our narrow driveway and maneuvered through the yard to place the truck in the best possible spot. Good price. Highly recommended. read more

Thank you Juan for helping me out today. When I called they told me 30 minutes and sure enough you were there. It was a hot day and you still had a great attitude and made sure that we all were good. Thank you. read more

I had a tire blow out on my trailer while traveling through Chico. Of coarse it was on the 4th of July. Brown's came out quickly and got us back on the road. Thanks Brown's Towing!!! read more

One of there tow truck drivers was weaving through traffic and cut me off almost hitting me. When I honked he laughed and made kissy faces at me. Show how much they care about safety read more

I have had them do a few toes for me recently after the fire and it always a great Vicksburg.