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ALWAYS TOWING

2.3 (3 reviews)

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Vehicle towing

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5 years ago

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Bambauer Towing Service

Bambauer Towing Service

(20 reviews)

We have triple AAA Towing and needed a tow from Williams to Redding Ca. In the early morning.It was…read morelate at night and no Tow company was available but Bambauer towing took the tow making a bad night doable! They worked with us and AAA where very accommodating making this terrible night manageable. Thank you Bambauer Towing!!

A driver from Bambauer Towing, dispatched through AAA, showed up with absolutely no communication…read morefrom AAA about arrival time. Because we were stranded with our children, we had already called another towing company who arrived promptly and was polite, professional, and actively helping us. When the Bambauer driver arrived, he was rude from the very beginning. He interrupted a conversation we were already having with the two gentlemen helping us and immediately demanded an ID without even introducing himself. When we explained that the AAA membership holder could be there shortly, he repeatedly said he "couldn't do anything" and kept insisting we would be charged anyway. We clearly told him we were not using his services and asked him to step away. Instead of respecting that, he continued to stand in our personal space, arguing and telling us we would be charged, even after we asked him to leave us alone. His behavior felt aggressive and harassing--especially unacceptable considering our children were present. He's honestly lucky my husband didn't call the police over how he was acting. To make matters worse, when we called the office to report his behavior, the woman who answered was equally rude and dismissive, claimed the driver was "in the right," refused to help resolve the situation in any way, and then hung up on my husband. This company lacks professionalism, basic customer service, and accountability. If you value being treated with respect--especially in a stressful roadside situation--I would strongly recommend choosing a different towing company.

North Valley Towing - Certified Drivers.

North Valley Towing

(15 reviews)

Wow! The original story is too long for this right now. The bottom line is that North Valley Towing…read more Service came to my rescue twice in the year of 2025 it was the same driver, I had the same experience, each time (great customer service) every-time the same quality of service was impeccable. And, yes, protocol was in play the whole time my insurance did its thing. And, yes, back-and-forth communication took place and in the end the result was I'm a satisfied customer. NVT

Well today we had an issue with the towing company who refused to come to our call after they were…read morelate 30 minutes calling up the insurance company making false accusations. The management team is horrible and the owner does not seem to give a crap with us waiting for almost 2 1/2 hours as they told us after we asked for an ETA being an hour and late they got irritated with us instead of them profusely, apologizing they decide to call up and lies about customers this North Valley towing company is a piss poor example of a towing company that would not be legit in any type of an emergency, especially when you have a disabled adult with you around I would never deal with this company again they have absolutely no value and integrity when I communicate hang up and disrespect people, especially when they lie about people they will slander your character watch out .. if they have a problem giving you an ETA and hang up on you and then call your insurance and slander your character to get away with what they wanna do with their own business watch out for this company. It's a bad company to deal with.

ALWAYS TOWING - towing - Updated May 2026

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