We've been using Rudy's for years and never had a problem. Dry cleaning, alterations, rugs, you…read morename it.

Horrible. Took a pair of slacks to be altered 5 days ago and…read morewas promised they would be ready today as I was going on a trip tomorrow. I had my claim ticket. After searching for them for 15 minutes , they found them on a hanger untouched. I was told I could get them tomorrow. Unacceptable. No apology from either employee.

Horrible Again I also took 2 pairs of jeans to be altered…read more Late by 2 days but worse than that. These J Brand 258 dollar a pair jeans bottoms were not reattached and were thrown out even though I gave specific instructions. They did say I'm sorry. Don't make the 500 dollar mistake I did. They can do basic dry cleaning OK.

I had them dry clean a very expensive Adventure motorcycle jacket. When I picked it up the road…read moregrime I wanted removed were still there (see pics)!! It's as if they did nothing to the jacket whatsoever. The lady who took my payment acted like this was the norm and made absolutely no effort to make it right (ie: by trying again). I will never use these crooks again.

After reading the generally bad reviews on Rudy's and hearing some other bad things about them via…read moreword-of-mouth, I was pleasantly surprised by their service. The staff at the desk were polite during both visits. They were FAST and I was able to pick up my two items at 3 pm the next day, even though I was an hour early. Although my clothes weren't particularly soiled when I brought them, I think they did an acceptable job of cleaning and pressing them, and the paper tags were stapled into the tags of the shirt and the dress, NOT the fabric itself! Hooray! The only negative comment I have is the expense. My rayon/nylon work dress cost almost $11 to clean, whereas it cost less than half that in a northern VA dry cleaner. The dress shirt was pretty standard cost, a little over $5. My friend graciously drove me to the store to drop off my clothes, but it turned out it was just as easy to take the UTS bus down JPA. Although I picked Rudy's because it was pretty convenient, I won't hesitate to go there again (provided there's good service in the future!) when I need to have clothes dry-cleaned in Charlottesville.

Very clean, busy place. We were very confused about how to pay as we thought we could use a credit…read morecard...have to use their card loaded with money. Kelvin (sp?) was a very helpful, kind staff member who helped us navigate. Thank you.

There are actually few choices for self serve wash in Charlottesville. They also will wash for you…read moretoo! The hotel recommended Hydraulic with them not offering laundry. It was nearby the Hampton Inn Charlottesville India. Parking was adequate, but they did get busy on a Sunday morning and most spaces filled. For rookies when entering you go to the right wall and purchase a wash card. A nice staffer assisted me. Then head over to vending to get detergent, softer and dryer sheets. The business is loaded with equipment which makes it seem small. There are a few tables and stools to sit. Also a few folding tables. The machines are Electrolux and worked great! I washed a sheet for my daughter in just under a hour. No issues. Before departing a customer picked up her laundry washed by staff and he even carried it to her car. That elevated my review. A 3.5 seems perfect, but rounding up with excellent service that was not expected.

Augusta cleaners took care of our sectional slip cover. They did a great job and for a good price…read more They had a little bit of a delay due to a holiday but I really appreciated that they communicated with me to relay the info. Would highly recommend and would work with them again.

They always do a great job on our comforters. I can't take…read morethem anywhere else...their reputation for service has lasted years! Thank you!

I put this review on Google and thought I'd put it here also…read more.. Dropped off a few sets of bed-sheets on Saturday, my first visit, and gotta say they will do more of my laundry. Bianca, hope I spelled it right, was just a gem! Very pleasant and helpful in explaining my options and when they would be ready. WOW, excellent service and laundry was better than I could do it. Lots of cars in the parking lot, and still plenty of washers/dryers available for DIYers. Even though my drive will take me 35minutes one-way, I am going to make it a habit to do all of my laundry at ELC! Now I go there every week! (not in my other review) Well Done!

It's a laundry Matt.. it's gross and way overpriced.. busy but I guess that's what you are to…read moreexpect at a laundry mat that has NO ONE There to supervise..