They always do a great job on our comforters. I can't take them anywhere else...their reputation for service has lasted years! Thank you! read more

Augusta cleaners took care of our sectional slip cover. They did a great job and for a good price. They had a little bit of a delay due to a holiday but I really appreciated that they communicated with me to relay the info. Would highly recommend and would work with them again. read more

This is a long review, however I hope it will prevent you from experiencing what I did at August Cleaners. We've done business with them since relocating here a few years back. My wife and I decided to take a cherished, 35+ year old Petit Point wool and silk decorative pillow cover in for cleaning. It had 3-4 small mice or stink bug stains, which we discovered after a cross country move. In dropping this off at Augusta, I specifically inquired how the cover would be cleaned. The clerk checked with the owner, who said he would do a gentle soak/wash with a Dawn-type cleaning product (in spite of the pillow cover manufacturer directions of "dry clean only"). In lieu of this and for whatever reason, he elected to use oxygenated bleach. This transformed the pillow from crisp and precision needlework of varying shades of rich and vibrant blues, golds, reds on a creme ground, to the bleached, faded and washed-out mess as shown in my pictures. At no time did we received a call from the cleaners to inform us of the mishap nor did he flag our article that he should be notified when the customer picked up. I discovered the issue when when picking it up. After paying $10 for it's cleaning, I took the pillow off the hanger to look at it more closely as I thought they had inadvertently hung it inside out; I was dumbfounded the pillow was completely faded/bleached and ruined. I asked the clerk what happened and she simply said "sometimes things fade". It was at this point I requested to see the person responsible for the damage. From the back, the owner appears, all smiles and acting as if we were old friends. I questioned the state of our pillow, why this occurred and what solution he could offer. This guy quickly began to spin things, becoming argumentative and insulting. Each time I asked or stated something, he would reply with increasingly smart-aleck responses including "had you cared for it as you should have, this wouldn't have happened", "no one will know what it looked like before if you just put it on a sofa with other pillows", "you obviously don't care that much about the pillow since it took you took 10 weeks to pick it up", and other hard to believe remarks. Not once was there an apology, an offer to reimburse me for the cost of the cover (Ebay shows similar ones from $178 to $240+) and I actually had to ask for a refund of my cleaning cost. I couldn't believe anyone, let alone a business owner, would even consider handling a situation as he did. I decided to stop the dialog and told him I would never do business with him again. He said losing a pillow cover customer wouldn't impact things too much and then asked if I had ever been there before. I replied that he has done all our cleaning and my shirts for a few years and then told him to f**k off and went out the door. I suspect this little twerp had his clock regularly cleaned throughout his school years and into adulthood due to his desperate void of interpersonal skills, common sense and couth. Be very careful in taking any irreplaceable items to Augusta Cleaners, they are not accountable and certainly do not stand behind their work. read more

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The staff was friendly and I was very pleased with the job they did on my clothes and their rate is the best around!

Staff is soooo rude. I wish I had other dry cleaning options in my area !!!! And it was very expensive to clean one suit !

Do go here if you are looking for a place to remove stains. I was told they do not have time for that.

The trailer hauling all our clothing for our move from FL to VA apparently had a leak. All of our clothes, in excess of 20 wardrobe boxes were a smelly mess! Of course, with the recent concerns about virus and closures I wasn't sure I would find someone to clean these clothes. Plus I had no idea how many trips would be required to get the there. I called Augusta, they picked the clothing up and exactly one week later returned clean clothes! The clothes were not only cleaned to label specifications, they were hung and grouped by clothing type, and owner (mine/my husband). This made it a breeze putting them in the correct closet and location within the closet. They saved me so much work trying to wash all these clothes at time when I was facing a mountain of moving boxes, also smelly. Thank you so much!!! read more

Always friendly. Always prompt. Always reasonable! I love the drive thru service. If they can't help you with something, they'll recommend someone who can. read more

Probably the worst dry cleaners I've ever been to. I've given them 4 visits for my business, every time was a fail. The 4 visits do not include the subsequent visits that have been made because I was not given my full cleaning. The last time had to be by far the worst though. I took in roughly 30 various items for a total due of $250.00 (shirts, pants, table linens and bed linens) Several shirts came back missing buttons, pants were returned creased after telling them multiple times no crease, table linens returned with food still on them, stains still very visible, the worst were by far the bed linens. A white coverlet that had very minor stains came back as it had hadn't been cleaned at all. I would never recommend them to anyone. read more

Quick review - I've been using Augusta for over ten years, always on time, always there for us. Reasonable prices, friendly service. We try not to ask for rush orders, but they are helpful that way. They hold on to our baskets and give them back to us when we pick up our clothes, which makes everything go so much faster. read more

I took a hoodie that needed a zipper replaced. The person told me that " it may take a while, as it was prom season". Fifteen minutes later l received a phone call informing me my hoodie was ready to be picked up. When l returned to get the article of clothing, they had done an excellent job of the zipper and charges were very reasonable. I'll definitely be a repeat customer. read more

The best way to gauge customer service isn't when things are going right. It's the level of service you receive when things go wrong. I moved away from this area many years ago and prior to last week the last time I was in Augusta Cleaners was probably to rent a tux for a Prom. But last week I had the need to have a suit altered and cleaned here. I took it over to Augusta Cleaners where a very nice lady fitted me for the alterations, finished them before she had promised, and sent the suit in for cleaning. During the cleaning process a piece of machinery malfunctioned and the suit jacket was ruined. If this would have happened in the city where I live I would have to argue endlessly with the cleaners to agree on some kind of fair resolution. Lucky for me I was dealing with Augusta Cleaners. The owner, Alice called me immediately and told me what happened. Next, and without me suggesting a resolution, she offered an extremely generous solution. When I hung up the phone I couldn't quite believe it. After making some calls in order to find a replacement, I called Alice the next day to verify her offer. It was real. Augusta Cleaners really came through for me. 100% generous, 100% hassle free, and 100% reliable. Much more than fair and certainly more than I expected. All of that and I'm not even a regular customer! It's rare to find this level of service these days but it lives at Augusta Cleaners. I don't usually write reviews but the least I can do is take a moment to share their awesomeness with you. Since I don't live here I can't become a regular customer, but I hope that this review will prompt others to become regular customers. They deserve it. Thank you again Alice and Augusta Cleaners for turning my lemons into lemonade! read more

The staff is very friendly and helpful. They do a Great job. I would recommend anyone that needs dry cleaning done to go there. Very reasonable prices. read more