I drove from my home in College Park Ga to this location to have my tires inspected and possibly…read moreget an alignment. i arrived at 9:30 a.m. and ended up leaving at 12:57 pm. Instead of checking my tires thoroughly to help me figure out why tire pressure continued To come, I was pitched a quote to buy new tire; i did not drop in to purchase tires. Anyway after checking out for the alignment, drove 20 minutes and tire pressure light came on again. Pulled into another tire location in Atlanta and there was screw in my rear tire. Butler tire totally missed this. This is my 2nd bad experience with Butler tire. NO MORE BUSINESS WITH BUTLER TIRES AGAIN At any location.

Enjoyed working with Seth at the Peachtree Boulevard location. He was very helpful in assisting me…read morewith my wheels and tires for my F150. I would recommend going there if you want to upgrade your vehicles look

One of the best alignment shops in ATL. They can handle all types of cars. Friendly and quick…read moreservice. Would recommend.

We stopped in today after something went wrong with our tire--Kieran took excellent care of us, our…read moretire was fixed pretty quickly, and he had us cracking up laughing the whole time. We also got to hear Kieran interact with another customer in store and one on the phone- that's a guy that knows his stuff and will do the best he can to meet your needs. And he seems to get along nicely with his employees. :) Y'all earned a customer for life!

I got a slow puncture on a Friday night and found a large chunk of metal was buried in my tire. I…read moregot a response from Ayodeji within 10 minutes and after sharing a couple of photos of the tire, he quoted me a fair price and offered to come out that night. Less than 2 hours later, my tire was repaired. Ayodeji was great to work with, friendly and prompt. Based on my first experience working with him I would definitely recommend his tire service to others!

I had a flat at home in Tucker. Mine showed up, day of, and installed four new tires at a great…read moreprice. Excellent service and communication as well. I highly recommended giving him a call if you need roadside tire services.

I cannot say enough positive things about this location. The shop manager (Duran), was very…read moreprofessional, and thorough. My first oil change at this location went so smoothly without any issues. They offer full service auto repair and tires. I will definitely be back to this location and recommend anyone in the area start supporting these folks. Professionals at the highest level!

This place is a tire shop and auto maintenance facility specializing in oil changes. You never need…read morean appointment for our 10 minute drive through oil change. They do so much more than oil changes, in fact, they are the one-stop shop for auto maintenance, brakes, tires, diagnostics, and repair. Come on in any time, and they can diagnose your problem and provide a fast, affordable solution. You can see current promotions on our offers page. They have 10 stations, but for oil change it's just couple of them in use. While the service was quick, place is little congested. Being my first time, I entered the parking lot not realizing where to wait in line. I was very promptly and kindly told to drive to the other side and wait in line. There was no line, no sign, and nobody to direct me, so I juts waited till they called me. A little pricey, but these guys definitely take care of you. The person who assisted me and reassured me that he'd get me in and out, which he did. They do have few parking spots outside the store for waiting.

Visited the store to make an appointment for a simple bulb replacement. employee's. By Kirby that…read moreit would be ordered and available the next day at 8 am. I called the next morning. It wasn't ordered is what what the second person stated. This second person said he would order and to come in at 7 am the next day. I called at 7 :10 am, then first dude, Kirby, said "oh it must have been returned, but I can order it." What kind of shenanigans are they pulling? This place is bananas and so are the employees.

Very thorough and honest! Chris was great and helpful. Came in for a low tire and they didn't find…read morean issue, so they didn't charge. Thank you for your awesome service.

I came in today with a flat on the back right and a slow leak on the front left. I was immediately…read moreassisted by the kind man at the desk. His team got to work on my car and within 15-20 minutes it was ready to go. I was so shocked and even more so when he told me the price. I'm positive a bigger shop would've tried to sell me a new tire when I didn't actually need one. My tires are in good condition so they simply repaired where the multiple screws had been and got me on my way. As a young woman, it's difficult to be trusting of auto shops in general. I feel very appreciative that I can come back to this neighborhood shop and know that the employees are looking out for me. Consider me a lifetime customer.

My 2014 Acura SUV needed 2 new tires and I came here at the recommendation of a friend. I met Luis,…read morevery nice, pleasant and polite, he gave me a rundown of what's available and noticed a clearance of Pirelli Scorpion AS plus3 's from his supplier. Tirerack has this going for $226, Luis sold it for 200 with install per tire. Good deal. They also do car repair as well, not just tires. Highly recommend this place and I'll be back!

I regret my previous review, and apologize to anyone who used it to make a decision…read more Although they were late opening, the mechanic who did the work was pleasant enough and the work seemed okay, ultimately it did not fix the problem. I decided to give them another chance. Clearly a mistake. I made an appointment on the website for 8:00am to get my check light checked and see why it's running rough. Arrived 5 minutes early and the store was dark. Called the store number, spoke to a guy who said he would check, then left me on hold for 12 minutes, then cut me off. Called again and was speaking to a woman for a few minutes when someone showed up. Both people on the phone said that they don't open until 9:00, but the website says 8:00, took my reservation, and I even got text reminders. See the screen shot of the website. So I waited until 10 minutes after 9:00 and finally approached the counter and was told that they were waiting on their "diagnostic guy" and could not do anything until he arrived. At that point I took my keys and left. The poor service and level of indifference is unacceptable for any business. The (I guess) manager (Reid) could not have been less concerned that I had been waiting well past the appointment or that the website (and underlying appointment function) does not work. By the way, if you are going to park people in the waiting room, try cleaning it sometime. I will be in touch with Pep Boys corporate this week.

I am a gig economy worker (Instacart Shopper / Driver) and rely 100% on my vehicle to earn a…read moreliving. On my way out the door this past Thursday, I discovered a sheet metal screw in my rear driver's side tire and had to cancel a $80+ batch that I had picked up and was in panic-mode in an attempt to find and get to a tire repair facility before my tire went completely flat. Luckily, God was with me that day and I happened to be less than a mile from the Doraville store and managed to limp in there with just enough air in my tire to avoid damage to the wheel itself. As soon as I walked in the store, one of your young associates, Saul, looked at me and I think could read the desperation on my face, and he asked what he could help me with. Saul was professional, friendly, courteous, and immediately assessed the situation and assured me that he would get me back on the road within the hour, which he did, and for which I am eternally grateful! Thank you to Pep Boys and to Saul for being there when I needed you and for taking such good care of me. One constructive comment before I go. I have noticed that the automotive repair industry as a whole has a challenge keeping their stores / facilities in good working order and repair, and Pep Boys Doraville store is no exception. The young group of associates who work in this location, along with the customers who come here, deserve better - a nicer, cleaner facility. I'm not sure who runs facilities for Pep Boys, but you would be doing yourselves a huge favor by implementing a system wide renovation program, followed by a well-funded ongoing repair and maintenance program. Set yourselves apart from the completion, and capitalize on your well-established name and good real estate locations.