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Brown Michelle P DDS

1.0 (2 reviews)

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11 years ago

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12 years ago

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Cusumano Oral Surgery & Implant Center

Cusumano Oral Surgery & Implant Center

2.3
(3 reviews)
8.7 km

I was called yesterday, 1/19, about scheduling an appt and was initially given an appt in February…read more Five minutes later I was called back about moving my appt to 1/20. I'm in Clayton and it was for the Cary office but I said sure, because I'm in pain and preferred not to wait. I arrived at the office today for my appt and they told me it was in February. They were going to see me anyway, thankfully after driving 40 minutes, but then I was told they didn't have a referral. When I spoke to the person on the phone the previous day they assured me they called my dentist and had the referral all ready and not to worry about it. I don't know if the person making the appts is playing games with people or they are just that unorganized but I ended up walking out and will never go back. If they are this incompetent for a consult I can't imagine the nightmare of having actual surgery at this place.

CAUTION NEEDED IF YOU ARE CONSIDERING THIS SURGEON! Prior to surgery everyone was very nice. After…read morethat, Horrible! My daughter and I have not had a good experience at all and definitely would NOT refer ANYONE there for wisdom teeth surgery. We had a concern about infection after the surgery and the doctor practically blew us off. He didn't have time to even explain which tooth, she had all four done, had stitches. He was rude, short spoken, and careless about our deep concerns. Nothing he said made any sense and made me feel stops for asking a question about her aftercare. We decided to go to Urgent Care, since he was careless, and they said it was infected and started her on antibiotics immediately. No one seemed to have the time to care about my daughter and I greatly urge you to consider a different place to take your child for wisdom teeth surgery, if you love and care for your child. Absolutely horrible experience! I wouldn't want anyone to experience!

Aspen Dental - Garner, NC

Aspen Dental - Garner, NC

1.4
(18 reviews)
5.3 km

I am very disappointed with this practice. My dad needed to have his dentures repaired or replaced…read more My dad saw an ad on Facebook with them advertising a sale on their dentures, so we decided to try them out. I made an appointment for my dad which was today, January 29, 2026. We arrived, and I completed his paperwork, and then we were called in the back shortly thereafter. While in the back, the technician said she needed to take a panoramic on him. I questioned the panoramic because my dad has no teeth in his mouth. He has a full set of dentures. Additionally, the equipment that they use for the panoramic cannot accommodate my dad who has a tracheostomy (tube in his neck). I explained that to her and showed her and she realized that this in fact was the case. She goes back to speak to someone about it and then comes back to let me know that the dentist can still see my dad, but the dentist won't be able to guarantee treatment. I was quite puzzled by this because there is no point of my dad seeing the dentist if he won't be able to evaluate my dad and decide what needs to happen with his dentures. That would have been a wasted visit and a waste of money. The dentures are the entire reason that we went there to begin with. This dentist does not have the appropriate equipment for someone in my dad's condition to be able to safely have a panoramic done. They were penalizing my dad with not guaranteeing a treatment plan once they evaluated him because he could not do a panoramic that they were not equipped to give him. We never bothered to see the dentist because it made no sense whatsoever. As we were leaving that facility, I asked the lady at the front desk to remove my dad's information from their system because he was no longer going to be a new patient.

An appointment with Aspen Dental in Garner, NC this morning proved to be very unsatisfying. From…read morethe moment we were seen, there was a cold atmosphere from the staff. They were determined to tell us what they wanted to do, rather than take the time to explain our options. After being in pain for 3 days, I felt a little more compassion would be initiated. The whole visit felt formatted, not caring. Therefore, we will not be visiting this establishment again, and definitely not referring them!

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Aspen Dental - Garner, NC
Aspen Dental - Garner, NC
Aspen Dental - Garner, NC

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Tar Heel Periodontics

Tar Heel Periodontics

3.0
(4 reviews)
5.7 km

I was referred to the Fuquay-Varina location by my general dentist for an 8mm periodontal pocket…read more What should have been a straightforward consultation turned into one of the worst medical experiences I've had. First, they insisted on running X-rays they already had from my referring dentist. Then the real pressure started. They would not let me leave the office without scheduling surgery and putting down a deposit. I was not given a treatment plan until I verbally agreed to "consider" the work. The quote was $10,000, insurance covered $2,500, and they expected the remaining $7,500 out of pocket with no write-off. I have a documented sound sensitivity and specifically asked about sedation options -- what would be used, would I feel anything. No one in the office could give me a clear answer. Despite this, they continued pushing me to commit on the spot. The pressure triggered an anxiety attack, and there was zero attempt to accommodate or de-escalate. After the visit, a staff member named Amber called to follow up despite my explicit request not to contact me by phone. She ignored my boundary and told me she would "follow up Friday" and repeated that I "need this." This practice prioritizes billing over patient care. If you're being referred here, get a second opinion first. I refused the deposit and I'm glad I did.

Avoid Tar Heel Periodontics at all costs. This place is shady, dishonest, and completely…read moreunprofessional. They tried to scam me into paying over $3,000 for dental work I didn't even need. Thankfully, I got a second opinion from a reputable periodontist who flat-out told me they were trying to take advantage of me. That should've been bad enough, but it gets worse. They told me my procedure could wait until December, then called me the next day saying it was suddenly urgent and couldn't wait -- only to realize they had called the wrong patient and gave me someone else's private information. Huge violation of privacy and shows how careless they are. They'll probably try to deny this, but I have the call logs to prove it: one from Dr. Kathwal herself, calling me from her personal phone admitting it was a mistake, and another from someone at the office admitting they had the wrong patient file open and called me instead of the patient they actually saw that morning. They also fraudulently filed a claim with my insurance for a free consultation, then ignored my insurance company's repeated requests for more information to fix it. When they finally agreed to send a check to correct the false claim, they promised it would be overnighted -- that was a lie too. Their excuse was, "it would've gotten there next day anyways." It didn't. It arrived more than two days later, causing even more delays and frustration. This office is a complete mess -- greedy, sloppy, and dangerous. Do not trust them with your health, your money, or your personal information. I wouldn't send my worst enemy here.

Brown Michelle P DDS - oralsurgeons - Updated July 2026

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