I was called yesterday, 1/19, about scheduling an appt and was initially given an appt in February…read more Five minutes later I was called back about moving my appt to 1/20. I'm in Clayton and it was for the Cary office but I said sure, because I'm in pain and preferred not to wait. I arrived at the office today for my appt and they told me it was in February. They were going to see me anyway, thankfully after driving 40 minutes, but then I was told they didn't have a referral. When I spoke to the person on the phone the previous day they assured me they called my dentist and had the referral all ready and not to worry about it. I don't know if the person making the appts is playing games with people or they are just that unorganized but I ended up walking out and will never go back. If they are this incompetent for a consult I can't imagine the nightmare of having actual surgery at this place.

CAUTION NEEDED IF YOU ARE CONSIDERING THIS SURGEON! Prior to surgery everyone was very nice. After…read morethat, Horrible! My daughter and I have not had a good experience at all and definitely would NOT refer ANYONE there for wisdom teeth surgery. We had a concern about infection after the surgery and the doctor practically blew us off. He didn't have time to even explain which tooth, she had all four done, had stitches. He was rude, short spoken, and careless about our deep concerns. Nothing he said made any sense and made me feel stops for asking a question about her aftercare. We decided to go to Urgent Care, since he was careless, and they said it was infected and started her on antibiotics immediately. No one seemed to have the time to care about my daughter and I greatly urge you to consider a different place to take your child for wisdom teeth surgery, if you love and care for your child. Absolutely horrible experience! I wouldn't want anyone to experience!

I love taking my kids to Dr. Pretzer!!! is great to know that he is the best dentist out there!!…read more will give him a 10!!! he is the BEST of the BEST. His staff is really professional and nice.

My wife and I have been going to Dr Sims for the last eight or ten years and are quite satisfied…read more The office is clean and professionally run. The staff is unfailingly pleasant and helpful and get you in to your appointment on time. Dr Sims is caring, concerned and does a great job. He takes the time to answer questions and make sure you are satisfied. I have no complaints about the service. The only down side is that you have to pay at the end of your appointment and file your insurance paperwork yourself. Although, they do complete the required forms for you. If you are in need of a dentist in the Clayton/Garner area I wouldn't hesitate to recommend this practice.

my daughter and husband go there and we love the staff they are always helpful and very kind …read more Never have any problems getting appointments after school.

Excellent service. The people here are amazing and put client care first. Thankyou to staff and…read moreowners of this office. Dental work and hospitality was amazing ! Thankyou for caring and working on me I trust you guys !

My major complaint with this location are the people that schedule the appointments (rude) and the…read morefolks that do the accounting. KEEP AN EYE ON YOUR BALANCES WITH THESE GUYS! Strange charges from 2010 that weren't mentioned for years .. suddenly pop up and they aren't able to explain what the charges are for but demand payment? Seriously? The folks that actually work on your teeth are very friendly and knowledgeable... its a shame that the other people in this office are so terrible.

Great folks with state-of-the-art facility and care. They got me in right away when I had an…read moreemergency and my regular dentist was unavailable. They also gave me second opinions when I needed dental procedures. They provide my husband with regular care and we are very pleased with the quality of their care, service and professionalism. Highly recommend them.

I have been a long-term patient at Riccobene, but my recent visit for a tooth extraction and bridge…read morefitting was deeply concerning. While the dentist who performed the extraction was professional and efficient, the subsequent care provided by the dental assistant was unacceptable. The assistant struggled significantly with the impressions, requiring three painful attempts that left my mouth raw and sore. Furthermore, she fabricated a temporary bridge that was bulky and ill-fitting, then proceeded to cement it without the Doctors authorization. The doctor eventually had to intervene to remove and fix the work. Which meant more unnecessary work had to be done. This lack of technical proficiency resulted in an unnecessarily long and "borderline traumatizing" appointment. I strongly feel this assistant requires further training before performing these procedures on patients again! However, the front desk staff is super sweet and nice. I enjoyed Stacy and all the knowledge she provided me to have a great experience!

I am very disappointed with this practice. My dad needed to have his dentures repaired or replaced…read more My dad saw an ad on Facebook with them advertising a sale on their dentures, so we decided to try them out. I made an appointment for my dad which was today, January 29, 2026. We arrived, and I completed his paperwork, and then we were called in the back shortly thereafter. While in the back, the technician said she needed to take a panoramic on him. I questioned the panoramic because my dad has no teeth in his mouth. He has a full set of dentures. Additionally, the equipment that they use for the panoramic cannot accommodate my dad who has a tracheostomy (tube in his neck). I explained that to her and showed her and she realized that this in fact was the case. She goes back to speak to someone about it and then comes back to let me know that the dentist can still see my dad, but the dentist won't be able to guarantee treatment. I was quite puzzled by this because there is no point of my dad seeing the dentist if he won't be able to evaluate my dad and decide what needs to happen with his dentures. That would have been a wasted visit and a waste of money. The dentures are the entire reason that we went there to begin with. This dentist does not have the appropriate equipment for someone in my dad's condition to be able to safely have a panoramic done. They were penalizing my dad with not guaranteeing a treatment plan once they evaluated him because he could not do a panoramic that they were not equipped to give him. We never bothered to see the dentist because it made no sense whatsoever. As we were leaving that facility, I asked the lady at the front desk to remove my dad's information from their system because he was no longer going to be a new patient.

We selected this location to establish new dental providers due to a move. I called and asked…read morespecifically if they took children, they did. But can't do anything other than cleaning. Ok, waste of money. They also mention finance manager several times before even seeing the dentist, so I was prepared for a sales pitch. I have seen my previous dentists for many years, and was super satisfied and have not needed any work recently. All I wanted was a check up and cleaning. But you can't do that, you need 3 different scans and bite wing X-rays and 3D scans but won't clean. I spent over 1 1/2 hours for a new cleaning. So, I book a cleaning, and confirmed. Took off for work, and they cancled! They also canceled my son's appointment with no warning. So unprofessional and rude. No concern about other people's time. Worse dental office EVER! DO NOT GO HERE!

I have always had great dental work and great interactions with all the staff at Implant and…read moreGeneral Dentistry over many years. I don't know everyone but everyone is always smiling. Shout outs to Dr Casebier, Rose, Samantha and Paula. Not only are you awesome at your jobs ya'll are just cool positive people. Thanks!

I believe their names were Dr. Casebier and Dr. Shen. They did my dad's extractions some months ago…read moreand his mouth has still be in pain. He's had extractions done before but this whole process seemed a bit careless and rushed. Very disappointing experience

Do not go here for wisdom teeth removal! I expressed extreme post-op pain when I went in for my one…read moreweek post op check up, Dr. Mahar gave me no more than 30 seconds of his time and told me everything looks fine, no infection just take Tylenol and I'm good. I went 2 weeks with still extreme pain, and decided to go to my family dentist instead to find out... I did in fact have a post op infection. Fast forward 2 months and my tooth was STILL NOT HEALED and the office made it extremely difficult to get an appointment. WISH I NEVER WENT HERE FOR WISDOM TEETH REMOVAL. AWFUL POST OP EXPERIENCE.

Dr. Mahar is absolutely fantastic! He did an extraction for one of my kids and an implant for me…read more In both situations, he was very thorough in his explanations of the procedures and patient in answering questions. His bedside manner is superb! He took the time to get to know my daughter and to put her mind at ease...and he even called to personally check on her after we went home following the extraction. Both procedures were done with the utmost of care and next to no discomfort. The entire staff is kind, friendly and accommodating. I HIGHLY recommend Dr. Mahar and will definitely be returning for any future procedures.

My daughter had her wisdom teeth removed and everything went well. Friendly staff. Wifi in the…read morewaiting room. They will submit to our insurance. I recommend and would return in the future if needed.

Dr Vande Berg fixed a tooth and talked me thru my options. He also explained the procedure in…read moredetail so that I wouldn't be surprised. It was the best dental experience.

I was referred to the Fuquay-Varina location by my general dentist for an 8mm periodontal pocket…read more What should have been a straightforward consultation turned into one of the worst medical experiences I've had. First, they insisted on running X-rays they already had from my referring dentist. Then the real pressure started. They would not let me leave the office without scheduling surgery and putting down a deposit. I was not given a treatment plan until I verbally agreed to "consider" the work. The quote was $10,000, insurance covered $2,500, and they expected the remaining $7,500 out of pocket with no write-off. I have a documented sound sensitivity and specifically asked about sedation options -- what would be used, would I feel anything. No one in the office could give me a clear answer. Despite this, they continued pushing me to commit on the spot. The pressure triggered an anxiety attack, and there was zero attempt to accommodate or de-escalate. After the visit, a staff member named Amber called to follow up despite my explicit request not to contact me by phone. She ignored my boundary and told me she would "follow up Friday" and repeated that I "need this." This practice prioritizes billing over patient care. If you're being referred here, get a second opinion first. I refused the deposit and I'm glad I did.

Avoid Tar Heel Periodontics at all costs. This place is shady, dishonest, and completely…read moreunprofessional. They tried to scam me into paying over $3,000 for dental work I didn't even need. Thankfully, I got a second opinion from a reputable periodontist who flat-out told me they were trying to take advantage of me. That should've been bad enough, but it gets worse. They told me my procedure could wait until December, then called me the next day saying it was suddenly urgent and couldn't wait -- only to realize they had called the wrong patient and gave me someone else's private information. Huge violation of privacy and shows how careless they are. They'll probably try to deny this, but I have the call logs to prove it: one from Dr. Kathwal herself, calling me from her personal phone admitting it was a mistake, and another from someone at the office admitting they had the wrong patient file open and called me instead of the patient they actually saw that morning. They also fraudulently filed a claim with my insurance for a free consultation, then ignored my insurance company's repeated requests for more information to fix it. When they finally agreed to send a check to correct the false claim, they promised it would be overnighted -- that was a lie too. Their excuse was, "it would've gotten there next day anyways." It didn't. It arrived more than two days later, causing even more delays and frustration. This office is a complete mess -- greedy, sloppy, and dangerous. Do not trust them with your health, your money, or your personal information. I wouldn't send my worst enemy here.