I was referred to the Fuquay-Varina location by my general dentist for an 8mm periodontal pocket…read more What should have been a straightforward consultation turned into one of the worst medical experiences I've had. First, they insisted on running X-rays they already had from my referring dentist. Then the real pressure started. They would not let me leave the office without scheduling surgery and putting down a deposit. I was not given a treatment plan until I verbally agreed to "consider" the work. The quote was $10,000, insurance covered $2,500, and they expected the remaining $7,500 out of pocket with no write-off. I have a documented sound sensitivity and specifically asked about sedation options -- what would be used, would I feel anything. No one in the office could give me a clear answer. Despite this, they continued pushing me to commit on the spot. The pressure triggered an anxiety attack, and there was zero attempt to accommodate or de-escalate. After the visit, a staff member named Amber called to follow up despite my explicit request not to contact me by phone. She ignored my boundary and told me she would "follow up Friday" and repeated that I "need this." This practice prioritizes billing over patient care. If you're being referred here, get a second opinion first. I refused the deposit and I'm glad I did.

Avoid Tar Heel Periodontics at all costs. This place is shady, dishonest, and completely…read moreunprofessional. They tried to scam me into paying over $3,000 for dental work I didn't even need. Thankfully, I got a second opinion from a reputable periodontist who flat-out told me they were trying to take advantage of me. That should've been bad enough, but it gets worse. They told me my procedure could wait until December, then called me the next day saying it was suddenly urgent and couldn't wait -- only to realize they had called the wrong patient and gave me someone else's private information. Huge violation of privacy and shows how careless they are. They'll probably try to deny this, but I have the call logs to prove it: one from Dr. Kathwal herself, calling me from her personal phone admitting it was a mistake, and another from someone at the office admitting they had the wrong patient file open and called me instead of the patient they actually saw that morning. They also fraudulently filed a claim with my insurance for a free consultation, then ignored my insurance company's repeated requests for more information to fix it. When they finally agreed to send a check to correct the false claim, they promised it would be overnighted -- that was a lie too. Their excuse was, "it would've gotten there next day anyways." It didn't. It arrived more than two days later, causing even more delays and frustration. This office is a complete mess -- greedy, sloppy, and dangerous. Do not trust them with your health, your money, or your personal information. I wouldn't send my worst enemy here.

Exceptional Experience: During a crown replacement…read more I recently had the pleasure of visiting my dentist for a crown replacement and I must say it was an exceptional experience from start to finish. From the moment that I walked in, I was greeted warmly by the receptionists, Kayla and Beth. The waiting area was comfortable and inviting, with soothing decor and calming music playing the background, making the atmosphere very relaxing. Once called in by my dental hygenist, Hailey was incredibly friendly and professional, explaining each step of the process throughly and answering any questions I had. My dentist, Dr. Jenne, was equally impressive, demonstrating a high level of expertise and skill throughout the procedure. He took the time to ensure that I was very comfortable and informed at every stage, which I greatly apprieciated. What stood out to me the most was the attention to detail and precision exhibited by the entire team. The crown replacement was executed flawlessly, and I couldn't be happier with the results. Not only does my new crown look and feel natural, but it also fits perfectly, thanks to the meticulous work of my dentist. Furthermore, the office was impeccably clean and well-maintained, which further instilled confidence in the practice's commitment to hygiene and patient care. Overall, my experience at my dentist for a crown replacement surpassed all expectations. I would highly recommend this practice to anyone in need of dental care. Linda Cambell, I'm one happy patient at this practice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have been going to Dr Wingate for over 10 years, even moved with them when they moved their…read moreoffices ;-) I can not say enough about how much she and here staff care about their patients. I am very pleased.

I am very disappointed with this practice. My dad needed to have his dentures repaired or replaced…read more My dad saw an ad on Facebook with them advertising a sale on their dentures, so we decided to try them out. I made an appointment for my dad which was today, January 29, 2026. We arrived, and I completed his paperwork, and then we were called in the back shortly thereafter. While in the back, the technician said she needed to take a panoramic on him. I questioned the panoramic because my dad has no teeth in his mouth. He has a full set of dentures. Additionally, the equipment that they use for the panoramic cannot accommodate my dad who has a tracheostomy (tube in his neck). I explained that to her and showed her and she realized that this in fact was the case. She goes back to speak to someone about it and then comes back to let me know that the dentist can still see my dad, but the dentist won't be able to guarantee treatment. I was quite puzzled by this because there is no point of my dad seeing the dentist if he won't be able to evaluate my dad and decide what needs to happen with his dentures. That would have been a wasted visit and a waste of money. The dentures are the entire reason that we went there to begin with. This dentist does not have the appropriate equipment for someone in my dad's condition to be able to safely have a panoramic done. They were penalizing my dad with not guaranteeing a treatment plan once they evaluated him because he could not do a panoramic that they were not equipped to give him. We never bothered to see the dentist because it made no sense whatsoever. As we were leaving that facility, I asked the lady at the front desk to remove my dad's information from their system because he was no longer going to be a new patient.

We selected this location to establish new dental providers due to a move. I called and asked…read morespecifically if they took children, they did. But can't do anything other than cleaning. Ok, waste of money. They also mention finance manager several times before even seeing the dentist, so I was prepared for a sales pitch. I have seen my previous dentists for many years, and was super satisfied and have not needed any work recently. All I wanted was a check up and cleaning. But you can't do that, you need 3 different scans and bite wing X-rays and 3D scans but won't clean. I spent over 1 1/2 hours for a new cleaning. So, I book a cleaning, and confirmed. Took off for work, and they cancled! They also canceled my son's appointment with no warning. So unprofessional and rude. No concern about other people's time. Worse dental office EVER! DO NOT GO HERE!

The Doctors are AMAZING especially Dr. Alex. Dr Alex and Dr…read more Haydt are both very nice and very professional. There hygienist was also amazing and really took her time explaining things and was very professional. My only 2 complaints are: 1. I always had to pay a lot more then the treatment plan stated. I know that the statement only states an approximate. But it's a huge difference paying over a $1000 more then stated on the plan. 2. There was one assistant that helped doing the fillings and it seemed like she was new because she needed a lot of help and sometimes she will hurt me by not knowing what she was doing. It took a lot longer then it should and it was really painful and keeping my mouth open while she had to get someone to help her multiple times during the treatment was really annoying. I had a few fillings done that day and I wish they'd had someone scheduled that was a little more gentle and faster and more experienced. I wouldn't mind and would be more understanding if I had only a little work done. Still a good place to go to and I'll keep going because of the doctors and their hygienist. Hope thought that I don't have as many surprising bills and maybe the assistant is better trained next time.

I have always got anxiety about going to the dentist and Tryon Family Dentistry has changed this…read morefor me. I am now comfortable and can manage staying calm and at ease about the experience. Summer was my hygienist. She explained everything so thoroughly and so gently that I was completely comfortable and ready to take better care of my teeth. Dr. Leo is a tooth extraction ninja. You won't even have time to think about the anxiety you have towards getting a tooth pulled. Dr. Alex is just so sweet and gentle. You cannot go wrong with Tryon family dentistry. I highly recommend it to everyone.

We had such a good experience on our very 1st visit, we will come back again...Dr. Eisberg gave my…read morehusband so much comfort and ease...and we are very pleased with his work on realigning his denture....his staff is awesome just like him......they have made our year... E. Devine

Hello All, I have been going to family dental for over 10 years. I moved and for over 5 years I…read moredrove 45mins for Dental Service. I must agree I enjoyed going to Atlantic Family Dental. On the week of Nov 18, I call to see if they had Saturday's Appointment and I was told no so I booked it for Friday. The nice receptionist called me and said I have Saturday Opening. Great, I booked my husband 1st as he has a lot of work for 11am on Saturdays and I was at12 noon. We got there on time checked in asked if i can be seen earlier the receptionist said no we are booked. It was close to thanksgiving so I went shopping. About 30 mins later, my husband called me and said they would not see him and they wanted to see me 1st. My husband said my wife is not available. The hygienist told my husband since your wife is not here , i will take another patients knowing his appointment was 1st. I returned and asked to speak to Dr. Roberts to try to understand the hygienist behavior and how can allow this. He did not speak with us and rude hygienist can out to stand her ground. The receptionist was profusely apologizing but the bully hygienist was defiant. My husband and I would never allow the bully hygienist to use sharp objects in our mouths. I left and said I would never return unless Dr. Robert calls me. Today, I received the message from Dr. Robert. My Husband and I were told never to come back. This was sent via Certified Mail. Dr. Robert it seems with growth you are fine sacrificing the quality of service for expansion. I have left already. BEWARE of the angry Hygienist. Natasha JF

TRYON FAMILY DENTISTRY is in a class of their own! ...and…read moreI'm not exaggerating. Back in late August, of 2023, I decided that I needed to see a dentist, mainly because I hadn't been since 2016. I noticed and assumed, I would need crowns. Although this was my priority, it wasn't the first three dentists whom I initially went to. The first two prioritized a wisdom tooth extraction, which surprised me because I had no pain. The third dentist agreed with my needing crowns, but wouldn't accommodate me without, first, wearing Invisalign for nine months, which my insurance wouldn't cover. Finally, I went to Tryon Family Dentistry, and they were like a dental euphoria. They were the total opposite of the three prior dentists. My dentist's name was Kristy Bryant, and she was everything I could want and need, especially under the prior circumstances. She was extremely professional, compassionate, and confident, and she complied with no problem. In less than three weeks, she had the crowns looking as amazing as she promised me they would. Currently, she's making a mouthguard to protect them. I'm totally satisfied. What a difference a day makes, and a dentist! Mostafa F. Foluke.

My family of 4 started going to Dr. Leo about a year ago. Great guy, felt like he gave me a…read morethorough exam so I over looked the over charging of services. Every visit we paid up front and every time it was too much so we would get a credit. Then Dr. Leo suggested I get a mouth guard that was way too expensive and horribly uncomfortable, even after an adjustment. Still I continued to go as it was convenient to my neighborhood. The straw that broke the camels back was when I called early FRIDAY to reschedule my MONDAY appointment and the receptionist said I would have to pay a $75 cancelation fee. No one in my family has every missed an appointment or called at the last minute. At first I thought I misunderstood but I didn't. I even called to reschedule during the school day and I asked my students to stay really quiet because I wanted to contact them asap. About a week ago I received a bill for $75. That bill costs Tryon Family Dentistry 4 patients and a review on my neighborhood website.

Quality of care is excellent. The staff is very…read moreprofessional. I love Dr Hartman and Mali!

I had some major oral surgery last Thursday June 12th. I had 2 previous appointments scheduled to…read morehave the surgery in late April and May. I had to reschedule due to the fact that my mom was so sick in the hospital and eventually passed away May 6th. They were very understanding and got me scheduled for surgery at their very next opening. I am absolutely terrified of the dentist, I had a lot of trauma and mouth surgeries as a young teen. Which led me to be neglectful when it came to the dentist. My amazing husband did a lot of research and found Bright Smiles Family Dentistry in Garner NC. I had a couple temporary crowns placed while in surgery. And the surgery, by the way, was about 7 1/2 hours under anesthesia. I was told when I was waking up from anesthesia they handed me a mirror and I of course started to cry. Dr. Hartman told me I was grabbing everyone in the room one by one pulling them to me so I could hug and thank them! They made sure to keep my mama's picture mounted where I could see it. So some of those tears were pure happiness and the others were for my mama wishing I could have shared this journey with her. So I went in yesterday and got me right in, checked some stuff out then asked if I wanted to do the permanent work yesterday while I was there so I didn't have to drive back Thursday. The office was full but took care of me, were EXTREMELY patient with me and never made me feel rushed. They took their time to perfect everything. Yoselin is one of their assistants and she was right by my side the entire time. Dr. Hartman did my left side and with my typical luck, things usually don't go the easy way lol. She had other patients to tend too while tending to me bc they squeezed me in yesterday! Yoselin let me squeeze her hand, she was rubbing my arm, and just being super sweet and comforting. Then Dr. Rouhani did my right side! Oh my dear God, that was and had been my more painful side. Well I just couldn't get numb enough not to feel the jolts of electricity hitting nerves. I had about 11 shots of Novocain and could still feel my right side! So Dr. Rouhani did the next best thing and was shaving the cap down while he was holding it! I kept apologizing to everyone and they never made me feel like I was a bother. Dr. Hartman was doing another surgery but kept coming in to check on me. Every single person who works there, including Sandy at the front desk who welcomed me each time by name! Andrea was super informative and helpful as well. I texted the after hours number several times (didn't know it was the after hours number) over the weekend and she replied to every text message...on her days off! Every single person there had their specific roles and it just flows! Everyone was always smiling, extremely knowledgeable, answered my billion and one questions and truly made me feel special! Yoselin is so soft spoken, so sweet, nurturing and like everyone else, thorough to the point of perfection! So to Dr. Hartman, Dr. Rouhani, Yoselin, Morgan, Andrea, Ana, Flor, Sandy and Mendy, thank you! Thank you for everything. I know we still have a lot ahead of us but I know y'all will make it tolerable lol! I trust this whole process because of these two doctors and their amazing staff that really seems to me like more of a family than a staff! And most of all, a HUGE, GIGANTIC thank you to my amazing husband for giving me my smile back and who knows, maybe a little confidence too lol! I have had a couple of little, I wouldn't say issues but tweeks. I've texted several times and always get a response whether it be during the week or on the weekends! And they always get me in right away! I am so grateful to every single person there. They all play a vital role in that office and it flows seamlessly. I can absolutely see that this is a family and not just a business with employees! Everyone is just so sweet, so happy and always smiling! I am forever grateful

I used to be afraid of the dentist. I didn't like going. Doctor Mann and his staff were so…read moreunderstanding and so helpful.That within a year I was no longer afraid.Or concerned. I always walked out relaxed and happy. Everyone everyone who works. There is the best in what they do. Which which surprised me that someone put together a staff of that quality. That's very hard to do. He has all the great equipment that's up to date. Which makes getting anything done so much easier and less time in my mouth. The dental technicians could fool anyone to think that they were a dentist. They are so excellent. To leave a dentist office relaxed and happy. Now you know where to find your dentist.

I dread going to the dentist. I've had terrible experiences so thank God for their staff…read more They make you feel at home and comfortable to ask any questions. They are the best!

We just moved in from Texas about 3 weeks ago and didn't know what to expect thankfully Evelyn…read morehelped us out a lot and was very professional totally recommend this place

I took my daughter here for the first time as I was referred. From the staff at the front desk to…read morethe staff in the back, to include, Kim, and Dr. Wasson - everyone was very professional and listened to every detail. We will definitely go back and happy to be a patient. We went to the 4446 Fayetteville Rd, location in Raleigh.

Was looking to find a dentist closer to home that also accepted my insurance. This is located in…read morean unassuming building in a shopping center parking lot. Staff was friendly, Omar was my hygienist, and he did a thorough cleaning. So far, so good.

We had to find a new dentist after our ins changed. After extensive research, I chose timber…read moredental. I came here to get my teeth cleaned. Hygienist was quick and painless and friendly. Dr recommended I have a feeling replaced because it was cracked. I returned two weeks later and I kid you not I was in and out in a half an hour. Pain-free didn't hurt even when I got the shot . Two thumbs up. This is the best dentist I've ever been to. I highly recommend.