Being in my 60s and always wanting braces for my whole life. The staff and the doctors are very…read moreencouraging caring the service is phenomenal. I couldn't be more pleased with the outcome of my results.

Very bad experience with this office over all, make sure to check your balance for long treatment…read moresince they won't let you know how much insurance is covering and they will put the balance in patient shoulders since they have no interest on chasing insurance. So much time and effort spent to get the fair adjustment for unfinished treatment, no results.

Complications After Cavity Treatment…read more Annual exam and cleaning at Lane & Associates - Fuquay Varina (Broad Street) were fine, and they told me I only needed a cavity removal on a rear tooth. After the procedure, I've had severe pain and complications. I'm considering writing to the NC Dental Board. Be careful with this practice.

Absolutely horrible experience. I had a root canal as well as a pretty severe abscess. The Dr who…read morepreformed it refused to give anything for the pain even though I was in tears and even went back a few days later because the pain was so bad. If you need any procedures done DO NOT GO TO LANE at the Fuquay location. I can't even eat and constantly cry because of the pain but he think antibiotics are just fine for the pain. He needs a huge wake up call. Do NOT go to Dr. K. He is very inconsiderate as well as his nurse.

Competent People who do good work.. But, there is one major…read moreCon that I'll share. Even with a several hundred dollar exam, they now add a credit card service fee. ( like the local ice cream shop) That, my friends is most insulting when their prices are already higher than other dentist services in the area. If they feel they can gauge you like this.... They need a new business model.

Oldham Family Dentistry is an awesome, caring and skilled dental practice. I've been a patient…read morefor 25 years and I'm still amazed how they treat every patient as if it they knew us forever. Staff is always friendly and go out of their way to make sure all your needs and concerns are addressed. They are also ready to see you at your appointed time. No long wait times. Dr. Matt has joined the practice. He is extremely skilled dentist and one of the nicest guys you will ever meet. And of Course I can't say enough about Dr. Oldham. He cares deeply about his patients and always go beyond what you would expect. If you are looking for a dentist I highly recommend Oldham Family Dentistry.

I was super nervous since I've neglected my dental care for at least 6 years. (No dental insurance)…read moreI had some gum issues ... inflation and bleeding. Alex, my hygienist, was so awesome. He explained everything as he was working, patient, gentle and kind. The Doctor was awesome as well. She was super sweet, assured me I was doing ok... and we came up with a care plan. I feel relieved now that it's over. The office staff was great, too. Looking forward to finally having a great dental office and I'll keep up with my cleaning.

All the hygienists, doctors and staff are wonderful at TFD. Highly recommend for all your dental…read moreneeds.

AMAZING!!! I'be been going to this dentistry for about a year now. Up to this point I've only…read moreneeded regular cleanings. The staff is always great ~ calls me by name, courteous, polite & gentLe Caring. Today, I has an appointment to have a very bad tooth to be distracted. I'm a baby ( big time!) when it comes to anything pass a simple cleaning. Well, Dr. Huff was simply amazing! He was so kind and extremely thoughtful. He took his time, explained every moment, and ensured my comfort. I'm am just so grateful to have found a sincere practice, that I feel so safe in the hands of, and who genuinely seem to care for their PATIENTS first! I cannot praise this dentistry enough. Both Dr Huff's ( Mr. & Mrs), the receptionist Brittany, and Dental Assistants Kari & Katrina~ ALL are simply wonderful and I tru appreciate their patience & kindness. I would recommend this practice to all, but particularly those ( who may be like me), have a fear of going to the dentist!!!

My review with Huff and Huff could have been positive, but I cannot in good faith leave that review…read moreanymore. After completing 4 visits with the reassurance we were in-network, this ultimately was not the case and were completely misled to complete services without the knowledge of what we had been told was false. Before services, my husband and I went in for a consultation and were given a breakdown of the cost we would pay out of pocket vs what insurance would cover. There is no mention in the quote reflecting out-of-network coverage, and justifiably no reason to expect that insurance would not fully cover their portion quoted - as it matched what I expected from my "in-network coverage" - and no further reason to question any sort of setting up my own appointment after services were completed. At the first visit, we were reassured that insurance would be billed and were led to believe that this comprehensive breakdown was correct. Upon our 2nd visit, after my husband had already fully completed the appointment, I was told there was an outstanding balance - which would not be consistent with what my insurance covers in-network. I questioned the balance and was told false, misleading reasons to make me assume that it was routine to occur when paying with insurance. I was directly lied to, the true reason being that the provider was out-of-network. The provider did not offer that moral, reasonable, honest explanation that would have immediately caused me to stop future services. Why did the provider not alert me when we checked in that we had an outstanding balance from the 1st visit? Was that a tactic to allow us to complete his future appointments and in return make them more money? After paying, I walked back into the office to get another explanation why there was a balance at all. Brittney gave me a confusing open-ended answer, still leaving out the crucial component that we were out-of-network. I still felt unsure, so I called the next morning asking for clarification a third time. Brittney was rude, short, and acted like I was a bother trying to understand what was happening. Putting our faith in their answers and trusting their words, we continued to see this provider a total of 4 times which left us with an outstanding balance after insurance. This is completely outrageous and unbelievable why a business would be allowed to hold information from their customers in order to book services. After being notified of the claims, I called to confront the provider. Brittney began to speak defensively, almost as if reading off a script. Stating; "WE WERE AWARE you are out-of-network the entire time...". I was completely shocked. I was blamed, cut off from any type of resolution, just listening to a well rehearsed excuse. I do understand that the customer has a duty to confirm in-network providers - but how could I be penalized for doing so and be lied to? What reason do I have to not believe their answer? "No, you are out-of-network" was never said when I asked her to help me understand, and the audacity for them to claim so is insulting, belittling and paints the picture that there was no effort on my part to understand. Which, clearly, is not the case. Discussing with my insurance company, they made it clear to me how often these lies are told and how unfortunate it is that the provider is not "required" to tell you if you are in/out of network. That then raises the question of Huff and Huff - given you have no "requirement" to inform your clients, do you also find truth and morality to be optional? I see now why getting a clear explanation was so difficult, coming up with distractions and lies on the spot takes a lot of work. I was completely scammed, given misleading information, unclear and immoral answers. This is a serious and dangerous practice by the provider, I would be very inclined to believe that a majority of their patients are "out-of-network" and others have fallen into the same trap. Do yourself a favor and think twice before entering into business with Huff and Huff. What a shame!!!!

Fantastic experience! Dr. Adams was to the point, did not judge me as other dentists have in the…read morepast, and told me what exact procedure was needed to remedy my issue. I have had a few teeth extracted and as tooth extractions go, this was one of the best extractions I have experienced. I am writing this the day after and I have zero discomfort, zero pain and in less than 24 hours, If i wasn't there myself, I would never have known a tooth was pulled. Would recommend!

They want patients who want to spend thousands. No compassion, no care. I went to get a tooth…read moreextracted. They had to do all the trays and photographs and did not pull the tooth. I wasted my time as well as insurance coverage. I need a dentist who is compassionate with elderly patients. This dentist has none of that.

I highly recommend this office with state of the art tools. They were on time with personalized…read morethorough care that was pain free and not rushed.

I have been using Dr Fraser for several years. the staff is friendly and caring. always a smile and…read morelistening to my concerns. when I was having Chemo Dr Fraser made my dental health was good. I did get a cracked tooth pulled before treatment started and then I learned that was an excellent decision. thank you Dr Fraser.

I've been a client of Dr. Hamby's since I was a toddler. My most recent visit was for a teeth…read morecleaning. These are my thoughts and observations. - The waiting room is inviting and comfortable. - I've never waited more than 10 minutes to be seen. - I tend to see the same hygienist everytime. - The employees are friendly and engaging. The hygienists talk to you while they work. - One of the front desk ladies is abrasive. It was off putting after my pleasant experience. - I've had issues with my insurance in the past and they helped me work around the problem. - Don't call during lunch hours; nobody's there to answer your call. Overall, I haven't had a bad experience yet and I'd highly recommend their services.

I made my appointment as a new client for a cleaning to establish a relationship for advertised…read morein-office whitening. The hygienist was very nice and gentle. She did a great job. When it came time for the exam and I explained that I was interested in the in-office whitening, the dentist was very negative about it with not wanting to set a date for an appointment because they would have to schedule it when they had sufficient office staff and that wouldn't be possible for several weeks. I think they are going through a merge/buy out situation??? it is all very weird. I have never dealt with a company that advertises that they offer something then don't want to schedule it.