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Waterfront Dental Care

5.0 (1 review)
Open • 7:00 am - 5:00 pm
Updated 2 months ago

Services - Waterfront Dental Care

Cavity treatment

Dental exams

Orthodontics

2 More Services

Teeth cleaning

Tooth filling replacement or repair

Waterfront Dental Care Photos

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Recommended Reviews - Waterfront Dental Care

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5 months ago

Great dentist visit, would reccomend. the VA's were very friendly and the service was great.

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Riccobene Associates Family Dentistry - Team Riccobene Spirit Week 2016!

Riccobene Associates Family Dentistry

3.2(47 reviews)
13.3 mi

Great folks with state-of-the-art facility and care. They got me in right away when I had an…read moreemergency and my regular dentist was unavailable. They also gave me second opinions when I needed dental procedures. They provide my husband with regular care and we are very pleased with the quality of their care, service and professionalism. Highly recommend them.

I have been a long-term patient at Riccobene, but my recent visit for a tooth extraction and bridge…read morefitting was deeply concerning. While the dentist who performed the extraction was professional and efficient, the subsequent care provided by the dental assistant was unacceptable. The assistant struggled significantly with the impressions, requiring three painful attempts that left my mouth raw and sore. Furthermore, she fabricated a temporary bridge that was bulky and ill-fitting, then proceeded to cement it without the Doctors authorization. The doctor eventually had to intervene to remove and fix the work. Which meant more unnecessary work had to be done. This lack of technical proficiency resulted in an unnecessarily long and "borderline traumatizing" appointment. I strongly feel this assistant requires further training before performing these procedures on patients again! However, the front desk staff is super sweet and nice. I enjoyed Stacy and all the knowledge she provided me to have a great experience!

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Riccobene Associates Family Dentistry
Riccobene Associates Family Dentistry
Riccobene Associates Family Dentistry - Team Riccoebene Holiday 2016!

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Team Riccoebene Holiday 2016!

Riccobene Associates Family Dentistry - Inside Riccobene Associates Dentistry Durham

Riccobene Associates Family Dentistry

3.1(18 reviews)
39.2 mi

This dental office was recommended by a friend a few years ago, when our former provider stopped…read moreaccepting private insurance. We are very happy here. The staff here is friendly and professional. The hygienists are excellent - Ali, Tabitha, and Christalyn come to mind as standouts. I really love Dr. Austin who takes time to explain procedures and dental health, and who is also really gentle and fantastic with kids. In additional to routine cleaning, I have required additional dental procedures done (e.g. crown filling) and I was very happy with the results. Front desk staff Jill and Jodi are also lovely -- they have alerted me when I have credits on my account, and it is always a smooth process whenever we arrive for appointments or have to deal with billing. I also love that I feel no pressure to follow up on referrals, procedures, and additional services suggested. Overall, this office is professional and personable when dealing with patients' dental health.

We've always received excellent dental care from Riccobene, but their billing process has been…read morefrustrating. Their billing department uses high pressure tactics to collect outstanding balances that resulted because they did not properly file insurance claims. For example, when my wife called for an appointment due to a toothache, Riccobene initially said they would not schedule the appointment unless my wife paid an outstanding balance. She reminded them about our insurance and a week later we got confirmation from the insurance company that they paid Riccobene and that we do not owe anything. I have also gotten collection notices from Riccobene, but when I called and asked they had not filed the insurance claims. This sort of thing happens often, and they are now asking patients to leave a credit card on file so they can charge it without our knowing. After many years of dealing with this we are fed up and plan to seek out a new dentist. it is a shame because their dental services are very good.

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Riccobene Associates Family Dentistry - Riccobene Associates Family Dentistry Durham

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Riccobene Associates Family Dentistry Durham

Waterfront Dental Care - generaldentistry - Updated May 2026

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