Can I give lower than one star? The Crown I paid Riccobene over $700 to do last year fell out…read moreyesterday, and my current dentist said that it looked like the work was improperly done and the crown didn't fit my tooth to begin with. She actually said, "I wonder if this is even a crown fitted for your tooth or if you got someone else's." So yeah. Literally go anywhere else.

My experience was at Riccobene's Selma location which did not go well. The lady who took the X-ray…read morespoke harshly. I was to tears and ready to leave before the dentist saw me. The dentist was brutal. I scheduled my next appointment elsewhere.

Great folks with state-of-the-art facility and care. They got me in right away when I had an…read moreemergency and my regular dentist was unavailable. They also gave me second opinions when I needed dental procedures. They provide my husband with regular care and we are very pleased with the quality of their care, service and professionalism. Highly recommend them.

I have been a long-term patient at Riccobene, but my recent visit for a tooth extraction and bridge…read morefitting was deeply concerning. While the dentist who performed the extraction was professional and efficient, the subsequent care provided by the dental assistant was unacceptable. The assistant struggled significantly with the impressions, requiring three painful attempts that left my mouth raw and sore. Furthermore, she fabricated a temporary bridge that was bulky and ill-fitting, then proceeded to cement it without the Doctors authorization. The doctor eventually had to intervene to remove and fix the work. Which meant more unnecessary work had to be done. This lack of technical proficiency resulted in an unnecessarily long and "borderline traumatizing" appointment. I strongly feel this assistant requires further training before performing these procedures on patients again! However, the front desk staff is super sweet and nice. I enjoyed Stacy and all the knowledge she provided me to have a great experience!

I was nervous because I moved here from out of state and this was my first visit. I was greeted…read morewarmly by the Receptionist and before I could sit down and do the paperwork I was called to see the Dentist! Pam the Dental Assistant was professional and friendly. Dr. Johnson was thorough when explaining what my Dental service would entail. I left the office feeling reassured and confident. I am looking forward to my next visit! Judy W.

The dentists are competent, Dr. Blanton in particular takes care to fix things the best way and…read moretell you what he's doing and what choices you have. Unfortunately the business has frequent billing/insurance filing errors and yet treats all their patients like deadbeats. Advance payment required (often greater than the balance after insurance), 3% surcharge for credit cards, and constant threats to charge $75 to your card on file if you cancel last minute or don't show.

I don't understand all of the negative reviews. Every time I have been there they have been great…read more It was easy to schedule appointments for cleanings, and for a filling. They were very clear with me about the costs of the different services. And I used their monthly dental plan to get a free cleaning at the 6 month mark. The price for the filling was reasonable. They gave me a referral for my wisdom teeth removal, which was needed. The wait times were short, and their service was great every time I have gone.

Wasted my morning going here and the ppl at the front desk told me neither my children or myself…read morewould be seen bc I refused to pay $50 extra for each person although I've come here for a decade now . Don't go to this dentist it's a waste of time. Highly DO NOT RECOMMEND here as they will not give you your cleanings that insurance pays for.

I absolutely love Riccobene Associates Family Dentistry! Dr. Blessings, my hygienist Meredith, and…read morethe entire team are fantastic. The front desk staff is always so warm and welcoming, and every hygienist and assistant I've seen has been just as kind and professional. The office itself is spotless and makes you feel comfortable the moment you walk in. I usually come in for cleanings, but I've also had fillings done in the past. Even though I was nervous about needles, the whole process was smooth and painless. they really put me at ease. I've never had a bad experience here and truly feel cared for every visit. I would 100% recommend this office to anyone looking for a dental practice that is friendly, professional, and genuinely cares about their patients!

Worst service ever. Two horribly made partials has to be returned and they charged my insurance…read more$1600. Now waiting over two and a half months for charge to be reversed as I have to go elsewhere for the work at double the price. This office has been jerking me around for 2 months. The worst part is they were never authorized to submit this to my dental insurance.

This place is awful. i called last week to make an appointment for my tooth because it was hurting…read moreand when i come today they say that i wasn't in their schedule. They say well we have time today so we can get you in and they confirm that i have medicaid. i told them yes i have medicaid and they put me in the schedule. they take me back and as i'm sitting there the lady leaves and when she comes back she says unfortunately we aren't accepting medicaid anymore. so you're telling me i got through 2 people and i don't find out until i sit down that they don't take medicaid ?? lol wow.

Dentist and staff are great. Give very good care. I would recommend this office to anyone. The only…read morething needed to really give this place a boost is a cleaning to front windows and window ledges. They are full of many spider and cob webs giving a dirty effect to the office. I've been going for a year now and seeing the same each time. Gives a false impression because inside is nice. Hoping to see it clean outside too.

My mother and me attende this office for a couple of years. They do not honor medicaid for my 99…read moreyear old mother and told me she needed a repair at her root canal area. I found a dentist that took medicaid who said,she Has NO cavity! I will not be returning there!!!

Our family have all been patients of Dr Robbie for 17 years. We love her, love Barbara and always…read morefelt like we were cared for over the years. Unfortunately, we, as a family, will not be staying as patients any longer. Once Riccobene took over, the family feel left and was replaced with giant corporate greed. We've had billing issues, a male dentist there (military dentist) told me I needed a cavity filled. Dr Robbie did current X-rays and said, absolutely not! No cavity anywhere! The office feels like a giant cattle call. No friendliness, no warmth, the revolving door of staff shows how bad it's become. On our most recent visit, there were FOUR temporary hygienists/assistants. You never see the same team. We've witnessed questionable behavior from a dentist there (male military dentist), we've seen hygienists standing around eating in the patient area. This office is no longer what it once was and we are moving on. Following Dr Sommer to Youngsville Dentistry, he's terrific and actually cares about his patients.

Always a great and professional service. I go to Dr. Conti and he is excellent in details and…read moreexplanation. He never adds extra charges and speaks very honestly about your current mouth condition. The whole staff is very welcoming and joyful. They never disregard your misunderstanding on insurance charges and help you out with any question. Occasionally they have good promos for dental work so I recommend to stay on their email list. If you consider a new dental office they will exceed your expectations.

I got some upper dentures at this place about not quite two years ago never did fit and every time…read moreI them back they were told I was told by Dr Justin it was my problem and I'd have to learn with it the way they were made they never did fit me. I don't wear them this day and I finally got me a new pair from the dentist close to me right out here at Flowers plantation they fit perfect the first time and I've had no trouble with These cost me $816 the one from the other denture this place cost me $1116. I would not recommend this place to anybody.

This dentist office is absolutely the best! Everyone from the front desk to the dentists are…read moreamazing and very knowledgeable. I have gone here for sometime and I love it. Dr. Rao is so compassionate about what she does and truly cares about you. Everyone is so professional and they truly care about you. I love this dentist office!

Lies and unprofessionalism - do not believe them when you they tell you how much something will…read morecost they are not honest and will slap additional charges on - they will not explain and will not respond to phone / email - they refuse to work with insurance - AVOID

This dental office was recommended by a friend a few years ago, when our former provider stopped…read moreaccepting private insurance. We are very happy here. The staff here is friendly and professional. The hygienists are excellent - Ali, Tabitha, and Christalyn come to mind as standouts. I really love Dr. Austin who takes time to explain procedures and dental health, and who is also really gentle and fantastic with kids. In additional to routine cleaning, I have required additional dental procedures done (e.g. crown filling) and I was very happy with the results. Front desk staff Jill and Jodi are also lovely -- they have alerted me when I have credits on my account, and it is always a smooth process whenever we arrive for appointments or have to deal with billing. I also love that I feel no pressure to follow up on referrals, procedures, and additional services suggested. Overall, this office is professional and personable when dealing with patients' dental health.

We've always received excellent dental care from Riccobene, but their billing process has been…read morefrustrating. Their billing department uses high pressure tactics to collect outstanding balances that resulted because they did not properly file insurance claims. For example, when my wife called for an appointment due to a toothache, Riccobene initially said they would not schedule the appointment unless my wife paid an outstanding balance. She reminded them about our insurance and a week later we got confirmation from the insurance company that they paid Riccobene and that we do not owe anything. I have also gotten collection notices from Riccobene, but when I called and asked they had not filed the insurance claims. This sort of thing happens often, and they are now asking patients to leave a credit card on file so they can charge it without our knowing. After many years of dealing with this we are fed up and plan to seek out a new dentist. it is a shame because their dental services are very good.