Just trying to get my implant for the past several months! Office had an attitude upon the initial…read moreconversation with new front desk personnel. My Email response When I called this morning, the phone was answered Hello. I ask if it was Ferrell Family Dentistry. It made me think I had dialed the wrong number. In my initial conversation, I still thought I had contacted the wrong office. I did not state that I received an email from your office. Both in email and verbally, I had given you Dental Arts Information. Dr Ferrell stated that your office would contact them. That never happened, so I made the call and emailed you the tooth information It's not like I have not been a customer there for years. I would appreciate this being made available to Dr Ferrrell. The attitude I received from this conversation and the efforts of my party to get this procedure done is not what I expected from your office. In the past, it has always been first class. As you see the correspondence here is through email plus the verbal during past several visits. No further correspondence is necessary. Fwd: Dental Implant Information Bob Earp Wed, Aug 28, 2:59PM Thank you, Bobby Earp 214-280-5308 This message is intended exclusively for the individual or entity to whom it is addressed. This communication may contain information that is proprietary, privileged, confidential or otherwise legally exempt from disclosure. If you are not the named addressee, you are not authorized to read, print, retain, copy or disseminate this message or any part of it. If you have received this message in error, please notify the sender immediately either by phone (214-280-5308) or reply to this e-mail and delete all copies of this message. **This Email had the images of the tooth that needed the implant.** ---------- Forwarded message --------- From: Meghan Wood Meghan@raleighdentalarts.com Date: Wed, Aug 28, 2024 at 8:25AM Subject: Dental Implant Information To: Bobby Earp -- Thank you, Click above photo to be directed to our website CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information or otherwise be protected by law. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. Thank you,

In my 74 years of life, I calculate I have had over 100 dental hygienists and the dental hygienist…read moreat Farrell Family Dentistry takes first place. Next I had a thorough exam by Dr. Farrell and I highly recommend him and his team. Kudos, Dr. Farrell.

Blue Oyster Cult * "(DON'T FEAR) THE REAPER…read more ...as I slowly awaken from anaesthesia, I hear "Boy, he sure does have a lot of problems"... ....later I'm pushed out the door in a wheel chair hearing "Don't worry, your secrets are safe with us!" ....6 weeks later I start having major pain and running a low grade fever and return for another surgery to remove a a part of the extracted tooth that was missed ...2 weeks later in severe pain and feverish I found another surgeon who finally properly took a c-scan to find a piece of loose bone left over from the botched surgery that has to be removed and sent to pathology ...As I wait to go into surgery, I'm writing all of this to ask one resounding question "Is this really where you want to have your sedation dentistry?"

Strongly not recommended!! This is the worst tooth extraction I've ever had! The first time I went…read moreto see Dr.David, I waited for more than 30 minutes and I was not told that there was a fee for consultation before I went. Then the consultation only took less than 10 minutes and I paid $70 for it!! After a brief talk about financial advisers, I made an impulsive decision to pull a tooth here. As a result, I had five teeth removed and the total bill was over $5000 (covered by insurance)!! So, I called to ask about the bill and didn't get a clear answer or the answer is that the consultant was busy! So, I went to the clinic and asked the financial advisor directly for the bill details but I was told that the financial adviser who worked on my case left!! ?? I still insisted on seeing the bill. The employee offered to leave my email and mobile phone number and said they would send me the bill details! Half a year has passed, and I still haven't received their email or even phone call!! I regret pulling teeth here!!

This is best dentist I've ever gone to! The staff is professional, friendly and didn't mind my…read moreugly chipped yellow teeth, halitosis, inflamed taste buds, and gingivitis...in fact, they cured all of the above! I can't even begin to tell you how handsome I am now, but I will try to convey it through what I think my wife would say...I'm just paraphrasing here: "OMG, Jon is the best and most handsome man on Earth thanks to Reflections Dental! He used to be just plain ole' attractive, like passing Brad Pitt on the streets...no big whoop right? Exactly. BUT NOW...he is like 15 Brad Pitts that made a baby with Jesus. Like if Jesus was a really hot model with super straight cavity-free teeth. He smiled at me the other day and I got pregnant. I love him so much and I owe it all to Reflections Dental." -Jon's Wife Wow, that some serious praise...and it's true. This place is great. They have beverages in the lobby, always get me checked in on time with little to no wait, they have TV's/music while you get your cleaning, they keep great records in case the police can't identify your body, they're great at explaining procedures and giving recommendations. I've never been a big fan of the Dentist but I actually enjoy my visits to Reflections. If you haven't gotten your teeth cleaned in a while, are scared of the dentist or just want an upgrade in the care you've been receiving...it's time to get your tail over to Reflections Dental before it's too late and the police label you a "Jon or Jane Doe"

Wow! I absolutely love it here. From someone who used to hate going to the dentist to now someone…read morewho actually looks forward to my appointment. Donna and Misty always greet me by name when I walk in, making me feel like not just "another patient". Dr. Suthar and Lauren are absolutely amazing and I always have the best chats with them. If I could give 10 stars I would!

I unfortunately had a lengthy and fairly unpleasant experience with the newest male dentist. I…read moreoriginally signed a contract to receive clear correct treatment with the prior dentist, and my case was given to the new group without proper communication. Their lack of transparency with the difficulty of transferring my clear correct case left me in the dark for almost six months with no new trays. On another occasion this dentist ordered me a retainer rather than trays causing another delay. After almost a year with this new dentist, my clear correct treatment is "done" (a front tooth is still not aligned). He was very kind in doing some composit on my front tooth, but this does not make up for the lengthy lack of communication and unfinished tooth alignment. I was instructed at the end that I only needed to wear my retainer at night. After noticing my teeth shifting I did some research and found out clear correct has very clear suggestions to wear retainers full time for quite a while before going to just nightly. I'm exhausted and disappointed with my treatment, the lack of communication (and knowledge regarding clear correct) and my still unfinished smile after paying so much money. Endless frustrations and delays. I'll be seeking a different dentist.

I really like Dr. LeCann and her staff. Getting an appointment was not too difficult. They sent…read morenice text and email reminders. I felt very safe with their COVID 19 protocols. I called from the car. There was no one else in the waiting room. The facilities were spotless. They take my insurance and even still I thought that their prices were very reasonable.

I went there in January for a root canal treatment, but my pain never went away. A month later I…read morewent back, they did a second treatment, but that didn't work either. In the end, they told me "we can't do anything" and referred me to another place. They neither refunded my money nor took any responsibility for the failed treatments. On top of that, the tooth next to the one they treated also got damaged and now needs to be extracted. This level of carelessness and irresponsibility is completely unacceptable. I'm taking this to court. I strongly advise everyone to stay away.

"We don't have public WiFi" Was the response from the front…read moredesk lady. I asked while I waited for my partner as he was having an emergency visit. The place has no good signal and there was no empathy. I was the only person in the lobby. Terrible customer service for BASIC needs for client experience. We will not return here for long term care.

Dr. G is great! His office staff is friendly and professional. He is in my network for my insurance…read moreso I moved to him and he picked right up with my care from my previous doctor. I am very happy with my choice.

Bow Down to hygienist Ishtar! She is AMAZING! I told her, she gave me the best cleaning…read moreexperience I've ever had. #1...her name matches her skills...Goddess! Ishtar was patient with my anxiety and kept checking in to make sure I was doing ok. Since moving to NC, this is my 3rd dentist. I think it may be my last. Dr. G has great energy and strangely said, I'm looking forward to having my cavities taken care of at his office.

Incredibly grateful for Dr. Welborne and Lead Dental Assistant Abbie and the entire team at Cameron…read moreVillage. I have a ton of anxiety about my dental care, and they made me feel at home and in good hands throughout my visits. Also, the quality of their work is not to be understated. I felt close to 0 pain throughout all of my procedures, and my teeth look INCREDIBLE to me now. I used to smile with closed lips before coming here, now I can't stop smiling. I still have some work to do, but I feel excited now, as a lot of that fear that I used to have has gone away completely.

5 star Dental Facility , the best I have visited. Friendly , clean , organized ,…read more and professional . state of the art equipment , and positivity from staff exude . So Happy i have a new dentist , and now in my early 60's , i need to really take better care of my teeth and gums . Thank you , susan c

I went in December 2025 to start the process of a crown, first off Dr. Hoda is so sweet, along with…read moreher staff. She was very detailed and explained what the process was and I fully understood the billing. Absolutely a great visit. I returned on January 23, 2026 for part 2 for my first crown and to get started on another crown, again, excellent service and the temporary crowns were absolutely beautiful. Thank you Dr Hoda for your great work and to your assistant who did an awesome job as well. I'm so glad I found you!

Dr. Bassiri is the best. I've been going to them for over a year now and was comfortable with the…read morework. Before I haven't been to the dentist in awhile and was nervous about going. Overall good experience and would recommend to anyone.