I have always had great dental work and great interactions with all the staff at Implant and…read moreGeneral Dentistry over many years. I don't know everyone but everyone is always smiling. Shout outs to Dr Casebier, Rose, Samantha and Paula. Not only are you awesome at your jobs ya'll are just cool positive people. Thanks!

I believe their names were Dr. Casebier and Dr. Shen. They did my dad's extractions some months ago…read moreand his mouth has still be in pain. He's had extractions done before but this whole process seemed a bit careless and rushed. Very disappointing experience

Blue Oyster Cult * "(DON'T FEAR) THE REAPER…read more ...as I slowly awaken from anaesthesia, I hear "Boy, he sure does have a lot of problems"... ....later I'm pushed out the door in a wheel chair hearing "Don't worry, your secrets are safe with us!" ....6 weeks later I start having major pain and running a low grade fever and return for another surgery to remove a a part of the extracted tooth that was missed ...2 weeks later in severe pain and feverish I found another surgeon who finally properly took a c-scan to find a piece of loose bone left over from the botched surgery that has to be removed and sent to pathology ...As I wait to go into surgery, I'm writing all of this to ask one resounding question "Is this really where you want to have your sedation dentistry?"

Strongly not recommended!! This is the worst tooth extraction I've ever had! The first time I went…read moreto see Dr.David, I waited for more than 30 minutes and I was not told that there was a fee for consultation before I went. Then the consultation only took less than 10 minutes and I paid $70 for it!! After a brief talk about financial advisers, I made an impulsive decision to pull a tooth here. As a result, I had five teeth removed and the total bill was over $5000 (covered by insurance)!! So, I called to ask about the bill and didn't get a clear answer or the answer is that the consultant was busy! So, I went to the clinic and asked the financial advisor directly for the bill details but I was told that the financial adviser who worked on my case left!! ?? I still insisted on seeing the bill. The employee offered to leave my email and mobile phone number and said they would send me the bill details! Half a year has passed, and I still haven't received their email or even phone call!! I regret pulling teeth here!!

My daughter had her wisdom teeth removed and everything went well. Friendly staff. Wifi in the…read morewaiting room. They will submit to our insurance. I recommend and would return in the future if needed.

Dr Vande Berg fixed a tooth and talked me thru my options. He also explained the procedure in…read moredetail so that I wouldn't be surprised. It was the best dental experience.

No one wants to have a root canal. But when that tooth pain just won't go away Dr. Bills is just…read morethe person you want to see. I had been a patient of hers several years ago and this is why I came back. I called on a Tuesday morning because my tooth pain was getting worse and worse. My regular dentist (who I should but won't name) kinda shrugged if off. He sent me on my way with a tube of Sensodyne. I was in luck that there was a cancellation and I went to Dr Bills office right away. It's a super convenient Cary location. All of her staff is super warm and caring. She even has a therapy dog on staff !!! She numbed me up really well and the procedure was painless. She and her assistant chat the entire time so that really keeps your mind off of what is going on in your mouth. I would so HIGHLY recommend Dr Bills and her staff. A root canal isn't really that bad.

I have spent the past month of my life in hell. It all started with a filling 2 months ago. That…read morefilling caused me such extreme cold sensitivity that it made me tear up drinking iced tea. Ice cream? Forget about it. The dentist said it was normal, it would go away. Fine, I would wait. Then I was waking up in the middle of the night with the worst pain I have ever experienced in that side of my face. Both the top and the bottom of my mouth. Dentist said I was grinding my teeth. Gave me a night guard. Night guard didn't work, dentist said I probably had a sinus infection because looking at the x-rays, my teeth were perfectly healthy. (I'm glad they looked healthy, they felt like they were about to explode but thanks for that.) I went to the doctor. Not a sinus infection. Dentist referred me to a TMJ specialist. Instead I looked on the internet and found Dr. Bills. Dr. Bills and her staff started off on the right foot by TALKING to me. Asking what was going on, explaining things that the dentist didn't bother explaining to me. Then she tapped on my teeth and sprayed water on them. The whole problem with my mouth? One tooth. The tooth that was filled 2 months prior. It would need a root canal. They didn't have any openings for 2 weeks, but since I was in pain for over a month, they made one. I don't like dentists. I especially don't like the idea of a root canal. I had never had one, I was scared to death. I told Dr. Bills that I would prefer to be put under. She disagreed, telling me it wasn't as bad as I thought and that it would cost extra and instead she could give me Valium for free (even though she thought I didn't even need that.) So I reluctantly agreed. She's the expert, right? So my parents took me in that day since I couldn't drive myself on the Valium. I was relaxed. High as a kite, really. I am not kidding ONE BIT when I say that I have had TEETH CLEANING that were more painful than Dr. Bills' ROOT CANAL. Just the tiniest prick from the needle (and really, it was the least painful needle prick I've ever felt) was the only thing I ever felt. I think I might have ever gone to sleep during part of the procedure. And thanks to the valium, I slept for 4 hours, woke up with the numbing effect worn off. The procedure was at 6:45 am, and I have not had any pain killers since. Around lunch time I ate ice cream. I nearly cried. Not in pain, though. Quite the opposite. Dr. Bills is the real deal, y'all.

I was called yesterday, 1/19, about scheduling an appt and was initially given an appt in February…read more Five minutes later I was called back about moving my appt to 1/20. I'm in Clayton and it was for the Cary office but I said sure, because I'm in pain and preferred not to wait. I arrived at the office today for my appt and they told me it was in February. They were going to see me anyway, thankfully after driving 40 minutes, but then I was told they didn't have a referral. When I spoke to the person on the phone the previous day they assured me they called my dentist and had the referral all ready and not to worry about it. I don't know if the person making the appts is playing games with people or they are just that unorganized but I ended up walking out and will never go back. If they are this incompetent for a consult I can't imagine the nightmare of having actualy surgery at this place.

Wisdom tooth extraction--Dr. Cusumano was late for both my initial consultation and thirty minutes…read morelate to my actual surgery. Before administering the anesthesia, he made a snarky comment about having to administer it because he was already rushed to the surgery. He didn't step into the waiting room to inform my mom that I was finished with surgery or to let her know how it had gone. Additionally, the instructions for the post-surgery care were contradictory and difficult to follow. The instructions were confusing, and one of the directions advised the use of a medication that was not prescribed or mentioned of during the initial consultation. Overall, I felt uncomfortable with Dr. Cusumano due to his lack of professionalism and tact. His bedside manner was off-putting, and I would not choose to go to him for future oral surgery needs.

Being in dentistry for over 25 years and having a tooth extracted is like taking a piece of my…read moresoul.Dr. Englehart, his surgical assistant, and his support staff made me feel at ease and my experience was great. IV sedation is the way to go. I closed my eyes and before I knew it I was finished and waking up. I'm recovering now with little discomfort. I can't thank them enough for their exceptional care.

Dr. Englehardt is somewhat reserved, but thorough. He is very experienced…read more Though I did not engage his partner Dr Van Berg, he seems much more talkative (not saying he is not skilled). Dr Englehardt did a good job excising a large wisdom tooth, in a delicate spot near sinuses, with no problems or side effects to report a week after the procedure. I had general, not local anesthesia. You will want to prepare for that decision and know what anesthesia and pain medicine you prefer. The one slight negative was on the day of the procedure, we had to go through that decision all that again. The combination of versed and propopil(?) worked well for me the 15 minutes I was "out"- virtually no down time recovering. I did not want fentanyl because of all the bad press about that. The staff was courteous and got the details right, except for the one encounter on day-of in the Garner office where they asked again about anesthesia, like nothing had been decided before. It took a lot of skill to get out a delicately placed wisdom tooth and Dr Engelhardt and his assistant seem to have done an *excellent* job.

Big day for my son, Jordan! He got his wisdom teeth out today and was SO brave! on the journey to…read morethat perfect smile Huge shoutout to Central Carolina Oral & Maxillofacial Surgery-- seriously the BEST! They made him feel so comfortable and excited every step of the way! Special thank you to Dr. Gabe Fritz for always making my kids feel special & the entire team for being so good to my boy today! The most patient and kind and professional team in the Carolinas! I will always recommend them as the very best of the best! #WisdomTeethDay #PerfectSmileLoading #CentralCarolinaOralMaxillofacialSurgery

My son had his wisdom teeth removed in 2023 and my daughter did now in 2024 both with Dr. Fritz…read more Dr. Fritz and his staff are caring, skilled and professional. They made sure both my kids were taken care of before, during and after the procedure! I highly recommend!

Overall a very good experience for my 11 y.o. He had 4 teeth extracted. While concerned, Dr. Mahar…read morewas very good. (Not 1 tear either). The assistant's were also very good and answered my questions hours and minutes before the appointment. Obviously each person's experience may be unique, but this was good for us. COVID compliant as well if that's important to you.

This place was very nice and the staff took Covid very serious my wisdom teeth proceedure went very…read moresmooth Dr mahar was a great guy

Chloe and Destiny were bomb.com super fun and great at their jobs! Would recommend! They made me…read moresmile and less nervy

Doctor was clear and caring in his diagnosis, treatment plan and care instructions. The procedure…read morewas quick and painless. Recovery was fast and pain mgt was excellent.

Was treated by an amazing clinician her name was Kwamenia they called the young lady K. Wow she was…read moreinformative and very gentle. I have a phobia of going to the dentist and she was able talk me thru the process and I understand she is a temp and I would absolutely want to see her again!

I'm kind of disappointed. I found out about Dr. Cook from a post his wife made in a FB group awhile…read moreback. As soon as I got my dental insurance back, I immediately made an appointment. I was very thorough when I completed my forms in explaining my previous experiences & why I wanted to see Dr. Cook. I went in to my appt. today (Saturday) & was first shocked when I was asked for about $35 for uncovered X-rays that I would need that I wasn't forewarned about during any of the calls/texts made to me. Then, I was told there was an extra fee for using a card to pay this unexpected fee. Ok, I let that slide. During my cleaning with Val, I learned that Dr. Cook wasn't even there & I'd be seeing his associate. Ugh! Did they not read my paperwork??? I don't want to see his associate. I don't trust dentists at this point & was specifically giving Dr. Cook a chance, so please try to understand my disappointment by this entire appointment at this point. I spent 1.5 hours there to see someone else just to be told that I can come back to see Dr. Cook on a Monday, Tuesday, or Friday. I have to wait now until I can be off during the week to meet him & that's not going to be anytime soon. I made my next appointment for a cleaning, but I'm not sure if I'm even going. Im basically giving them a 3 star because the people I met were friendly. They just need to be more transparent & upfront about fees & make sure they are scheduling patients with who they actually want to see. After seeing the other dentist, my hygienist left me with another associate who did a panoramic scan on my mouth (I truly don't know why). From there was I taken to the front desk to check out. There was no flossing me. I didn't get a new toothbrush like at other dentists. What I did get was a cute cup at the end though. Thanks, Deja!