I was in misery with a cracked premolar and with radiating pain shooting up to the temple. A…read moredentist referred me to Dr. Stella at Tar Heel Periodontics. I am a big baby but Dr. Stella along with assistants, Frank and Saran made me feel at ease from consultation to surgery and follow ups. The entire team at their different locations are friendly and professional. Some patients' reviews here may be frustrated with costs but I think there is no better investment than investing on oneself. Having a game plan is key to understanding the entire process, including financing. Tar Heel Periodontics is not in my insurance network but after consultation with the understanding of what's involved and inquiring coverage with my insurance company, I planned and prepared for the entire process from surgery to nutrition to follow ups. Tar Heel Periodontics earned my trust and I appreciate how they took care of me from my tooth extraction to after getting a crown. Thank you!

Had my first visit with Dr McKay and am extremely happy with the results and future treatment plan…read more Highly recommend her and her team!

Some important things to know about this practice is they don't take insurance, which is a telltale…read moresign of a strictly profit-driven office. I have a dentist who is pretty unconcerned with my gum issues, but my gums are receding and I'm in a losing battle with my oral health so I called this office to inquire about being a patient and was told they wouldn't accept me without getting a referral from my dentist. I literally started crying on the phone and she could care less. Then I hopped on Yelp and see all their negative reviews and I guess I dodged a bullet here.

I was in misery with a cracked premolar and with radiating pain shooting up to the temple. A…read moredentist referred me to Dr. Stella at Tar Heel Periodontics. I am a big baby but Dr. Stella along with assistants, Frank and Saran made me feel at ease from consultation to surgery and follow ups. The entire team at their different locations are friendly and professional. Some patients' reviews here may be frustrated with costs but I think there is no better investment than investing on oneself. Having a game plan is key to understanding the entire process, including financing. Tar Heel Periodontics is not in my insurance network but after consultation with the understanding of what's involved and inquiring coverage with my insurance company, I planned and prepared for the entire process from surgery to nutrition to follow ups. Tar Heel Periodontics earned my trust and I appreciate how they took care of me from my tooth extraction to after getting a crown. Thank you!

If I could leave 0 stars, I would. This was by far the absolute worst experience I've had at any…read moremedical office in my entire life. I had a consult and met with Ashley, the treatment coordinator, to go over pricing and scheduling. I paid half up front. She and I discussed a few things and I was to call her later that day and follow up. I was unable to get ahold of her for more than a week and a half after having left multiple messages. When she did finally reach back out to me the first thing she said was "I was going to call you today anyway because I need the remainder of your payment." This was a red flag. You can call when you want money, but not when a new patient has questions. I had to continue to follow up with the office and ask questions about my upcoming conscious sedation appt. The morning of, I was instructed to take the meds 1 hour before arrival. When I got to the office they cancelled my appointment because they did not give me the appropriate consent paperwork to sign prior to my appointment, to which I arrived "inebriated." I understand why the papers couldn't be signed when I was on meds but all of this should have been handled prior to my appointing. The doctor didn't even come in to apologize about the circumstances (in which I took a full day off of work and had arranged for someone to drive me and stay IN the office for the duration of my procedure). Sarah, the treatment manager, did follow up the next day and she was the only person who acted like they even cared. She said they addressed the issue in the office. Had everyone handled business the way she did with me we would not have had this issue. All that to say, my trust in this clinic was completely diminished and I will NOT be going back under any circumstances.

My daughter needed a fairly-simple oral surgery and even though she was nervous, they did a great…read morejob! the dentist and staff are kind, and they got us in and out!

I went in for an oral consultation about a tooth that was hurting. The staff was very rude when…read moretrying to ask simple questions about my procedure. I scheduled an appointment with their schedule planner and had it changed last minute after I had already asked for the day off. I would not recommend this location

This is a wonderful practice! The Stanley's are truly hard working and well decorated dentist! I…read morestarted there with a gum contouring procedure done by dr Robert Stanley! Then I brought my son here. They've taken excellent care of him, from cleanings to having a root canal! My son absolutely loves Mrs Brenda!

Left me missing teeth w only solution another 11,000$ procedure after paying 50,000$…read more Was treated very poorly by his support staff and I have never been called or offered other solutions..

Consult for an extraction, a graft and potential implant due to cracked tooth. Agreed to: "you…read moreneed an out-of-pocket" CT scan of $200. Verified the $200 card charge that I was signing when I was leaving. Then a charge of $427.45 showed up. Apparently, they also charged my insurance on top of that, for a consult and CT. I was an ICU/ER/NICU RN, ran a department in a hospital and understand overbilling when I see it. Go to Tar Heel. Great people. Up front billing.

Great oral surgery center located conveniently in Wake Forest. The entire team has been extremely…read morehelpful, attentive and focused on patient care and comfort. From the initial consult that wouldn't have been possible without the assistance of Emerald Dentistry (thank you to all of you there as well) to the appointment setting with Ashley and the follow up to the commitment for an early morning appointment, top notch experience. I was a bit anxious as I have never been sedated but Reese made the experience easy and walked me through my questions and the process. Dr. Santos was also great, making the extractions pain free and easy before Reese assisted me back to my waiting ride. I am disappointed in myself that I let apprehensions hold me back from doing this earlier last year, but very glad I did this year and that this Team could do it. Highly recommend, and " hopefully I won't have to" but if the need arises again, NuImage and their team is who I'm turning to for oral surgical needs. Thank you!

Amazingly friendly and professional staff from the receptionists to the dental assistants . Autumn,…read moremy dental hygienist and my new dentist ,Dr. Jones were both thorough , kind and efficient . Everyone in the office was smiling and personable at 7 am . The office is sparkling clean and I appreciate their full transparency related to costs. I recommend them to all of my friends

Visited Inspire Dental - Apex in August 2025. My family member does not speak English, so we had to…read moreaccompany them for communication. The initial exam was extremely brief, with no clear explanation, no X-rays shown, and no introductions -- we didn't know who was the dentist or assistant. During the deep cleaning, a hygienist/assistant administered anesthesia and did the entire procedure without the dentist present or supervising. The dentist only appeared afterward, did not introduce herself, and gave no post-procedure guidance. I had to ask basic questions about care and eating afterward. Later, we were told additional fillings were required, which were never mentioned during the visit. Billing seemed excessive. When we raised concerns, the dentist adamantly insisted everything was done correctly, dismissed our questions, and offered no apology or acknowledgment. The receptionist was also unprofessional and dismissive when asked about billing. The clinic later refused to continue care rather than address the issues. Overall, this experience demonstrated arrogance, lack of transparency, and disregard for patient communication and rights.

I have been to Royal Oak Dental for many years. Lynn the Dental Hygienist is wonderful,…read moreprofessional, always a good experience she is true to her calling. There are some good office staff also. I went to Royal Oak Dental yesterday to have a temporary crown removed and a new crown put in place. The person that was to remove the temp crown started working on me but it was painful and I didn't know what to expect . This person was tugging at pullng the temp crown off pulled back with the instrument she was using and cut my lip she was not aware she did that until she saw the blood. I didn't have trust in her after that. Treat a patient like a person not a machine. I eventually had a numbing agent . Dr Smith is very clever and I believe he is good at what he does. He finally came along and gave me a perfunctory one liner that could infer I was responsible for this injury. He did what he had to do with the crown and stated he would come back when I had numerous xrays. Dr Smith never came back he must have got too busy.

Had a cleaning scheduled and woke up in the morning throwing up. I called in to reschedule and was…read moreliterally scolded like a child for wanting to cancel. I understand that cancellations are difficult for the company but they do happen. They charged me $100 for cancelling which I paid. My family used Royal Oak for over 13 years and this event caused us to find another dentist. Do yourself a favor and find a dentist that doesn't try to punish you for getting sick.