My daughter needed a fairly-simple oral surgery and even though she was nervous, they did a great…read morejob! the dentist and staff are kind, and they got us in and out!

I went in for an oral consultation about a tooth that was hurting. The staff was very rude when…read moretrying to ask simple questions about my procedure. I scheduled an appointment with their schedule planner and had it changed last minute after I had already asked for the day off. I would not recommend this location

Consult for an extraction, a graft and potential implant due to cracked tooth. Agreed to: "you…read moreneed an out-of-pocket" CT scan of $200. Verified the $200 card charge that I was signing when I was leaving. Then a charge of $427.45 showed up. Apparently, they also charged my insurance on top of that, for a consult and CT. I was an ICU/ER/NICU RN, ran a department in a hospital and understand overbilling when I see it. Go to Tar Heel. Great people. Up front billing.

Great oral surgery center located conveniently in Wake Forest. The entire team has been extremely…read morehelpful, attentive and focused on patient care and comfort. From the initial consult that wouldn't have been possible without the assistance of Emerald Dentistry (thank you to all of you there as well) to the appointment setting with Ashley and the follow up to the commitment for an early morning appointment, top notch experience. I was a bit anxious as I have never been sedated but Reese made the experience easy and walked me through my questions and the process. Dr. Santos was also great, making the extractions pain free and easy before Reese assisted me back to my waiting ride. I am disappointed in myself that I let apprehensions hold me back from doing this earlier last year, but very glad I did this year and that this Team could do it. Highly recommend, and " hopefully I won't have to" but if the need arises again, NuImage and their team is who I'm turning to for oral surgical needs. Thank you!

I needed implants of 2 teeth, but could not pay in full at one time. Dr. Spough, Dr. Mansouri and…read morethe rest of the Aspen Team in Wake Forest were willing to wait from late fall last year until this month and still took the impressions last year. My implants fit great and I've received the best care.

I am very disappointed in writing this review. I have been going here for over a year and loved the…read moredental assistants and their thoroughness. However, my time and energy have been wasted on several occasions by the front desk staff to the point that I am choosing a different dental office to visit. Two of my appointments in the past few months were cancelled within 48 hours. This is extremely unprofessional. I have 3 cleanings per year through Delta Dental. I was told on two separate appointments by Aspen Dental staff that I owed out of pocket for these cleanings, which I know is not true. This time, I was told that I needed to wait 30-45 calendar days for Aspen Dental to verify my insurance. As soon as I called Delta Dental, they confirmed that this could be confirmed online within 30 seconds. I waited on a 3 way call for Aspen Dental to figure out my plan on their end and they couldn't do it after 20 minutes on the phone. It seemed like laziness to me. Delta Dental staff confirmed with me that this issue should not be happening. It seemed like this was Aspen Dental's first day in dealing with insurance so I took my service elsewhere

Dr. Kozacko performed a wisdom teeth extraction on my son and he now has permanent nerve damage…read more After 2 years he still has a numb lower lip with no sensation. Office is old school and doesn't offer or use any newer technologies to avoid these possible complications. We were never informed of any possible complications that could occur due to nerve damage. During the consultation they put you in a tiny room and make you watch a 1990's video on the procedure. Not until after he realized he had nerve damage did he tell us this was a complication that could occur and made me sign a waiver for him to continue to treat him for post surgical infections. Do your research on newer technologies offered for this surgery before choosing this practice. Other practices in the area are more up-to-date technologies that can avoid complications of taking out wisdom teeth that are impacted. I regret ever using this practice or physician.

I am not the patient but my wife is. Not sure what the issue was, or what happened with the women…read morewho rated this office one star but our experience was completely different. My wife broke a tooth and there was not enough left to put a crown on it. She was able to get an appointment with this office and they went over a number of things on the phone before we ever came in. Once we arrived we were greeted and everything was explained very thoroughly and our questions were answered. The office is very well organized and everyone was professional on our visit. Not all of the services were covered by our insurance but that was explained to us. We paid at the time of service and were given complete aftercare instructions. I see no issues with the office but everyone has their own experience and everyone is allowed their opinion.

Although we had to wait a little bit at the office, I thought the oral surgeon and the staff worked…read morewell together and did a good job, removing my daughter's wisdom teeth.

If I were you I would avoid this place. They see you just as a $ sign and that is it. I was…read morereferred by my dentist to have oral surgery. They were able to address the issue but not before I paid them the full balance in full before they would even lift a finger to address the severe pain I was experiencing....or at least that is what they told me. Apparently there was a small balance that showed up a month or two later. I questioned it and told them to have someone call me to discuss it. No one ever did so I assumed everything was settled. Only to be rudely surprised by a call from a collection agent today. They never bothered to call me one time to help clear up the bill. They just sent it to a collection agency. These people are only concerned about making money and they truly don't seem to have any concern for the patients at all. Worst experience of my life. Save yourself the disappointment, frustration and irritation.

After having done all my routine checks/cleanings, etc for many years with my prior dentist, of…read morewhom has 25 plus years experience in dentistry, I moved to Raleigh, NC at the end of 2014 and was referred to Dr. Anderson. She noted some problematic areas (potential cavities), which were the same areas noted by my previous dentist. Attention to these areas were not imperative per my previous dentist because they were at the very beginning stages. The last filling by Dr. Anderson consisted of drilling and drilling and more drilling. Over the next week, there was excruciating pain on the same side of that filling. I went back to Dr. Anderson after speaking with her regarding the pain and there was more drilling. Over the next few days, I still had problems with that side of my mouth. To make a long story short, it was determined that I had a fractured tooth. How did I go from getting a filling to now having a fractured tooth and needing a crown! The next week I spoke with Dr. Anderson and I explained to her how I felt regarding the constant drilling and that her actions may have played a part in my tooth being fractured. She repeatedly told me that she was a fair person, how she puts herself in her patients shoes and she repeatedly asked me what could she do to rectify the situation. At the end of the call, we spoke on splitting the out of pocket cost for the crown procedure and that she would consult with her attorney on how to write the charges off for the office. She stated she would call me back the next day. Two to three days later, Dr. Anderson called to tell me that she went back to viewed my file (not that she talked to the attorney about how to write off the bill) and because I waited one year before getting my final filling done (from when she initially told me I needed the fillings) that caused the fracture. This was now her reasoning. This made me question Dr. Anderson's character, integrity and judgement. I no longer trusted her nor her ability to do the crown procedure with integrity. In my opinion, Dr. Anderson handled the entire situation unprofessionally and her lack of experience (in my opinion) played a huge factor in this issue. It is very disheartening that my first horrible experience with a dentist was with Dr. Anderson.

My husband came here in May 2022 for a tooth extraction. He decided he wanted an implant, so Dr…read more Milewski placed cadaver bone in his gum. We have returned four times, driving from our home forty-five minutes away. Three of the four times were futile, as nothing was done but X-rays. Another time the cadaver bone process had failed, so no implant, just another incision in his gums with stitches and antibiotics. No information was given as to the process for having an implant, and no patient information was available when I asked. The doctor and the assistant looked at me in seeming disbelief that I had asked for information to read. There should be some type of informative literature offered to explain step by step what will happen. So far, it's been eight months since the tooth extraction with no implant yet!

We were recommended to Raleigh Oral & Maxillofacial Surgeon, Dr. Eric Hoverstad, DDS at North Hills…read moreImplant and Oral Surgery by Midtown Pediatric Dentistry for teeth extractions. As a parent, you want the best for your child as she needed two teeth extracted for braces from Zaytoun Orthodontics. I have read all the reviews in regards for Dr. Eric Hoverstad before decided to come in for a consultation. The Consultation: The office was very easy to find as it is conveniently located at North Hills on 3809 Computer Drive suite 101. I was very impressed with the office's contemporary decor and knew right away that I have made the right decision. The receptionist, Amber was so friendly and explained in detail on my insurance coverage and what the differences in payment with anesthesia. Amber made us felt at ease with her bubbly personality and contagious laugh. As we were led to the back, I couldn't believe how spacious the rooms were. The office was equipped with the highest technology, and even the music (today's hits, not that elevator music) was surround sound. Additionally, the x-rays was quick and then was displayed on the big tv monitor from the exam chair. Dr. Eric Hoverstad came in and greeted us and he is super friendly and humble. Dr. Hoverstad is young and you can't help but to admire his fashion style. He wears nice shoes. Not to mention, we tried not to gaze eye contact for too long as Dr. Hoverstad is handsome, pretty boy like a Ken Doll. Overall, he is extremely nice, and we did not feel rushed at all. Dr. Hoverstad took the time and explained the extraction procedure, the pros and cons of numbing verses anesthesia. He was patient and answered every questions and concerns I had as a parent. Teeth Extraction: On the day of surgery, we were already comfortable and felt at ease knowing that my daughter would be in good care from the incredible staff. Felicia and Tyler made my daughter very comfortable before going under, and got her a blanket to keep her warm as her body temperature dropped from going under anesthesia. My daughter remembered Dr. Hoverstad had asked her what music she wanted to listen too, she wanted to request KPop (Korean pop music) but before she could answer, she had already went to sleep. The procedure was 45 minutes and Felicia and Tyler thoroughly explained the proper care and changing out the gauze as needed after leaving the office. The extracted teeth was cleaned and placed in a sterile autoclave bag with detailed instructions on easing the pain, and how to clean the extracted sites. Dr. Hoverstad came in post operation and made sure I didn't leave the office with any doubts and said I could call the office anytime if there was any concerns. The post op surgery went very well and the recovery was fast. Felicia and Tyler both helped us out to the car which I had to park out back. That is a good thing, because that's protecting my daughter as she was still semi sedated from the nitrous "laughing gas." Post Op Follow Up: We were back the following week for the post op check up. Most places did not have post op check ups, which I was impressed the how Dr. Hoverstad and the awesome staff had taken the time with each patient to check up on how things were healing from post surgery. Recommendation: I HIGHLY recommend Dr. Eric Hoverstad, DDS at North Hills Implant and Oral Surgery. Thank you to the STAFF: Thank you to the friendly staff: Amber, Felicia, and Tyler for always being so kind and providing exceptional patient care in a relaxed, convenient setting. I wish I could come all the time but we would have no more teeth left to be extracted if we did ^_~

Brought my dad here for a consult, experience in the back was great but I could hear the lady at…read morethe front desk I think her name is shawn gossiping about another patient I thought that was very Unprofessional..

Bad initial review - unpleasant experience and painful...first exam in Wake Forest..procedure…read moreoccurred in Briar Creek. Dr. Holman, who did not do the procedure, followed up in Wake Forest office regareding initial procedure. Reexamined area, took xrays and I was satisified with his professionalism and attempt to resolve the intial dissatisfaction.

This is a different type of review from the restaurant reviews I'm used to writing, but people…read moredon't JUST EAT. They need to take care of their choppers, too! It's been awhile since I last went to the dentist .... probably about 4 years. As a hot tea drinker (having been raised in a former British colony) my teeth showed the stains. My parent (thankfully) weren't as derelict in my dental care as I've been. Having had a truly awful dental experience at the hands of a Navy dentist, I've avoided dental visits like the plague unless absolutely necessary. Having worked on a production of Little Shop of Horrors didn't help! The folks at Adams & Cheek Dentistry changed my perception! They were thorough, explaining every step of the way, sensitive to my discomfort threshold, gentle, presented me with a course of treatment, looked out for my financial liability and provided quality service at a fair price. Mt favorite question is "What is the value proposition?" Parents: teach your children young to tak care of their teeth and to not dread a visit to the dentist. Take care of your own teeth .... Lead by Example. Make it a family thing!

Dishonest and shady office staff has turned this once amazing dentistry office to shambles. When…read morethey stopped accepting my insurance and did not inform me of it was the turning point. First they sent me a bill from an appointment that was 6 months prior for charges that I had no knowledge of - they backtracked and said they don't take my insurance anymore and I needed to pay it. No, that's not how this works! I paid what I was supposed to pay when I was there, they wanted even more after 6 months?!? The way I found out was when my daughter went for her appointment and they told her it would be somewhere around $100 for what we had been paying $0 previously. No notice! I told her to get back in her car and come home, do not go sit in that chair for your cleaning! The office staff had the audacity to tell me they would charge me for a no show if she didn't stay, somewhere around $100. I laughed, and told her that it is on them for not informing us of their change in accepting our insurance and to come find me for that missed appointment charge - please, come find me! That was the end of going there. It's a shame. I liked Dr Adams, he was nice. It's the lack of communication with the patients in which they lack that led me to find another provider. Touché