Donna at the front desk is pleasant, efficient, and gets things done properly. Michael is friendly…read moreand very accommodating. My outside mirror was damaged and didn't pass inspection. I was worried that the entire unit needed to be replaced at a lot of expense, but they replaced only what needed to be replaced and did an excellent job. It was ready quickly and when they said it would be. a few weeks later my daughter had an accident in my husband's car while she was visiting from out of state. I had the car towed there for repairs. So far another good experience.

The gentleman Ed was amazing. I was literally saying "but don't you think I need this? And instead…read moreof upselling- he down sold me- told me to wait and come back when I actually needed it. They also fixed the issue I did have for very cheap. I highly recommend this place. I got lucky that this popped up. I will be coming here from now on!!!!

I've been to Eli's now for an oil and change and to diagnose a clunking sound my car has been…read moremaking. I am a newer car owner, and I'm so glad to have found a place that I feel comfortable. Both times I've gone, they've been up front about the cost and time it will take. They've also been patient with my questions, so I haven't felt self conscious about my beginner knowledge on cars. There's something else wrong that I need to go back to another place to get fixed under warranty, but I knew I'd have a hard time explaining it myself. They assured me that they already planned to write a detailed description that I could bring with me. As someone who works M-F 8-5, I also appreciate that they're open on Saturday. Thank you to the team at Eli's!

Great little neighborhood Service station which offers State inspection. The state inspection is…read morealways quick and have been getting my car inspected here ever since I moved to West Medford. The gas prices are always reasonable and it's a full service too. The only complaint: Smile people. It takes a lot less muscles to smile :)

From the owner: Emergency towing battery service car lockout car towing fuel delivery tire change junk car removalread more

My tire sidewalls blow up on the way home. Called multiple companies and none were willing to come…read more Suddenly O'Shea called, came within half hour and towed my car home. Safe and sound!!!

Prompt, friendly, helpful, automatically sent me an immediate receipt from my card swipe, but…read morepromptly sent an invoice upon my request. I couldn't ask for a better experience, and that seems rare from a tow service.

Total disaster, should be closed down…read more Very interesting that the state police continue to allow Amal's to be their preferred tow service. Have to wonder how that arrangement works... The older couple that own it, Mal and his wife, should have retired 15 years ago. They are rude, obstinate and far from helpful. My wife's car was towed here after an accident. It was still drivable. I called on Friday and was out on hold for 15 min, then disconnected. When I called back Mal himself yelled at me for hanging up as he said. I was then put on hold again for 10 min by his wife, he then picked up the phone and asked what I wanted, when I explained again he became angry again. I was delayed at work and could not Pick up the car Friday. I called Sat, went through a similar exchange with them, finally to be told I could pick it up that day, and time bring the registration and cash. When I arrived there was no one to answer the door which was locked. I eventually found a side door and people inside, they went looking for Mal and eventually directed me across the street where I waited for an hour, only to be told to cross the street and go back to the same building. Mal was Inside, they found my car, but refused to let me take it or pay for it because I did not know the exact location of the accident. My wife was not able to answer the phone to provide this info so I waited another 30 min for Mal to figure out whatever it was he needed. He was rude and anything but helpful.

The worst place I've ever had in my life! The stuff are disrespectful and have used a bad faith. My…read morecar was towed on a Saturday night and I was only able to pick it up on Monday, my son was there for ask to pick up something that he needed for work inside the car and they took the key from his hand and then they taunting him to try to take from them. I was very upset because they treated me so rude when I mentioned the situation saying: I Don't care about you! Finally I spend 200$ for 2 days storage and I really expected a little respect from this business, because they're a business.

My muffler almost fell off today. While I was waiting for a family member, Chris Murray saw what…read morehad happened, and swooped in like an absolute angel and saved the day. My children and I were pulled over on this hot day and he assessed the damage and helped secure the muffler so I could safely bring my kids home. He wasn't called, just knew he was needed. I will forever be grateful! if I could give them ten stars I would!!! Great service provided by even better people. There aren't enough thank yous in the world!

I had a great experience with Murray's Towing. Chris helped transport our motorcycle to a repair…read moreshop and was professional from start to finish. He took the time to secure the bike properly, and made sure everything was fastened safely before heading out. I felt confident that my motorcycle was in good hands throughout the entire process. Quick, thorough, and reliable service. I would not hesitate to use Murray's Towing again.

I'm a nurse living in a private apartment complex someone…read moreblock my car I couldn't get out of my own paid, assigned parking space I called B & B Towing, explained the situation and they immediately sent a driver who was extremely experienced and professional. He removed the illegally parked vehicle, excellent and professional service I would recommend this company for fast, convenient service from a qualified professional

1. B&B lied through their teeth to me over the phone and told me they did not have my car. I called…read moreCambridge police and they confirmed they did in fact have it. 2. Upon arrival, B&B tried to tell me they'd had my car for over a week, when in actuality they'd had it for 2 days. They tried to charge me over 500$ more. When I called them out the lady grumbled, realized she was caught, and pulled out the correct information. They lie, and then they try to rip you off. They should be shut down for fraudulent business practices

Great experience-- highly recommend. Towed my car, which had been sitting idle for a year and was…read morevery difficult to get on the flat bed-- still managed to get it to the shop. Driver was super nice with a good sense of humor; was as good an experience as it could have been. Really appreciate their service

Friendly, efficient and reasonable. I highly recommend them. Try them. You won't be sorry,read more