I LOVE The Lash Lounge in the South Hills they have taken care of me so kindly!!!! I give them I…read morehad to have my lashes removed & they took care of me and now I'm getting their waxing services Great !!! & When you go in there the girls greet you with a smile and the ladies who work in the back that take care of you they come so glad to see you Addie that does the waxing she's remarkable I just love her she's kind and keeps you going with conversation!!! I'm going to continue to go there and I would recommend all go there !!!!

This was my first time ever getting lash extensions, and unfortunately the experience was extremely…read moredisappointing. From the moment I sat down, the lash tech, Bellamia, was openly annoyed that I was new and had questions. She did not want to explain anything and made me feel uncomfortable for asking. It was an unpleasant experience, but I genuinely wanted to start lashes as a regular routine. The salon is close to my home, and while a friendly, knowledgeable tech would have been ideal, convenience mattered to me. Because of that, I decided to move forward anyway, signed up for the monthly plan, and allowed her to apply the lashes. Initially, they didn't look terrible, but they were far more curled than what I asked for. I wanted a straighter, more natural look. However, when questions aren't welcomed and you feel like asking one more might earn you another dirty look and sigh, you end up accepting whatever you're given. The real problem started after I left. By day four, approximately 80% of the lashes had fallen out. I spoke with friends, family, and even clients of my own who regularly get lashes, and all confirmed that this level of fallout that quickly is not normal. On day five, I called the salon and was told someone would call me back to discuss the issue. No one ever did!!! By day nine, when at least 92% of the lashes were gone, I texted the number that sends appointment reminders. They responded quickly to say that lash loss can be normal and asked me to send pictures. I sent the photos immediately -- and then received zero response!!! Interestingly, when my next appointment date approached, they had no problem texting me reminders and warning me that I would be charged. I asked why no one had responded to the photos, and Michele replied saying, "I told your tech to take a couple extra minutes at the next appt." I was honestly shocked. I spent over $300 on my very first visit, which included the monthly subscription fee, and walked away with complete dissatisfaction. The only solution offered was that the tech might give me a few extra minutes at a future appointment -- despite the fact that the service clearly failed?? I asked to speak with the owner, only to find out that Michele is the franchise owner. I intentionally did not leave a review at first because I wanted to be fair. I truly considered the possibility that maybe lash extensions just didn't work for me. To be sure, I went to another salon. The lashes I received there are absolutely gorgeous, and I am now on day seven with no fallout at all. That confirmed this was not a "me" issue. I genuinely tried to give this place the benefit of the doubt, but the final takeaway is this: a franchise owner with zero customer service skills and no apparent concern for customer satisfaction is simply unacceptable

Wonderful experience with this business. Highly recommend. I got henna brows and the woman was very…read morediligent in matching the color and making sure that I was satisfied with the color and density. The henna did not take the first time, so I went back to get it fixed and she did it willingly and even better than before. Excellent customer service and kindness. She really wanted my brows to be what I wanted and it showed! I also got eyebrow threading, which looks great. I will definitely go back and highly recommend this place. It is easy to find, park and get into the store. There is alot of room, so it does not feel crowded. Next, I will try the facials.

They did a great job threading my eyebrows for such a great price. I highly recommend Galleria Brow!read more

The quality of work is amazing. The atmosphere is relaxing and they want you to be happy with the…read moreresults no matter how long it takes.

I recently took my 14 year old daughter, to Sisters Threading at South Hills Village for eyebrow…read moreshaping (she has been asking for). The owner was so sweet and did such a amazing job, we both were so happy with the results. We will be returning soon!

To the older male that works here.... You made my son feel uncomfortable, and wouldn't cut his hair…read morebecause he looked younger than he was, he's about to be 8 years old and you thought he was younger because his size. You said you were afraid he would act up and you would cut him with the scissors, and I said to you "he's not a baby, he's about to be 8" and you just looked at me like I was lying all while there was another lady there in a chair with baby for his first haircut. You were rude and uninviting, didn't even try to communicate to make him feel comfortable or welcome there. You didn't even try to speak to him. Your other stylist even said to offer him a sucker, but you couldn't be bothered. If you didn't want to cut his hair you should have just said that.

Very nice! Jenna The Hairdresser was very nice and Kind too! I will return to her as I promised her…read morewhen hair grows back- I recommend Studio Hair Ask For Jenna! Its the only Hair Salon that takes reservations, other places are walk ins

Posh salon gets 5 stars for professionalism, customer service, and atmosphere. Unfortunately, my…read morehaircut/color did not meet expectations. I've been here 3 times. My first couple visits went well enough, but my last visit my hair didn't turn out at all how I was imagining. I went in asking for an ashy blonde ombre with some layers and came out with a more yellow toned (see photo) balayage with no layers. I did go back and have the stylist add some layers, which she did at no cost. I'm most disappointed in the color, especially because I feel I was quite clear that I wanted an ashy blonde. I didn't mention the dissatisfaction with my color because 1. I didn't want to get it processed again so soon and 2. Because I was a bit wary of how it would turn out since what I asked for wasn't done the first time. I'm not saying I'd never go here again, but if you're looking for something a bit more edgy/different, there are probably better places to go. Or, before you book an appointment, make sure you schedule it with a stylist who is skilled in specifically what you want done. There are many here to choose from.

Posh has been my hair salon for almost a few years now! I will not go anywhere else! My girl Allie…read moreis amazing and she knows exactly what I want every time! The whole Posh team is so friendly! The space is very clean and pretty! I highly recommend!

I would give this Zero stars. Having never tried eyebrow waxing at the Benefit brow bar before, I…read morewent to the front counter to check in. It was a busy Saturday. I was directed to the location where the person working there told me she was not going to honor my appointment, as "taking me now would back up the whole day." It was not even 5 minutes past my appointment time. I was not late, just waited needlessly in the check out line. The worker told me to leave! Outrageous and highly unprofessional. I will not be giving Benefit or that store any of my money ever. Be warned, this is not a suitable alternative to a traditional salon. Service is nonexistent.

I've been to 3 Benefit brow bars at Ulta (Ross park, Settlers Ridge, and now South Hills Village)…read more I love how at all locations they draw your brows out before they start so you can approve the shape, I just recently moved near South Hills Village so I figured I'd give this location a shot. The girl that did my brows drew them out then started to wax. I noticed the wax was a little hotter than I'm used to, but it wasnt to the point that it was painful so I didn't say anything. When she was done she put some kind of oil and aloe gel all over, then put make up all over the area she waxed. I gently cleaned it all off before bed then the next morning I woke up with red blotches all over the waxed area. I'd been waxed with the same wax type at the other locations before so it couldn't have been a reaction to the wax. She either had the wax too hot and burnt me, or the pound of makeup on the waxed area caused a reaction. It took over a week for it to clear up and it was impossible to cover. Really upset and will not even walk foot in this location again.

Abbey is super sweet, such a doll and knows exactly what she's doing when it comes to lash…read moreextensions!! I was hesitant to invest into the initial cost of extensions because of friends I knew (went to other places) had not so great results and wasted $300... (Not full enough, falling out with in a week or irritation and breakage with too much glue.) I jumped in, with the "fantasy volume full set", which I booked on style seat. On Dec. 20th Abby had a warm bed waiting and applied a full set in two hours! I literally felt nothing and almost fell asleep a few times! After she was finished the results were night and day! I had full fluffy long lashes! After two weeks I booked a mini fill and I barely lost any!! I have had a full refill and mini fill since and I am obsessed two months later! Abby listened to any tweaks I would like to see (more length less volume etc) and was always very accommodating! I highly recommend brushed! Not only is the service great BUT so is the PRICE!!!

I went there for the first time for a dermaplane and jelly mask and it was amazing. Abbey was so…read morethorough and gentle and super informative. I highly recommend going here. I definitely look forward to going again.