Henna: AVOID RIGHT:…read moreExpectation/Inspiration LEFT: Reality (Day 1) Took my daughter to get a henna tattoo, which she has been eyeing for some time. Provided the worker with the inspiration photo and she assessed it and advised she could execute. Clearly, her definition of execution was not in line with the expectation. It's comically terrible - so much so - that I cannot believe that they offer Henna tattooing as a service. They sit you down on their waiting room seating and do this on their lap with a refrigerated squeeze tube of henna. Not to mention all the smudging that someone landed on the inside of her hand. AVOID unless you want to look like a toddler drew on your hand. I would avoid

Horrible! Lazy threaders! Went in for full face threading. Woman finished in 5 minutes. I had to…read moreask her to go over other areas of my face. I'm not hairy at all. I just Like a smooth canvas. I told her NOT to touch my brows. She threaded a little on the top after I told her to not touch them because I like thick brows. She handed a me a mirror and Yup, she jacked up my left brow! Lesson learned. I guess I interrupted her lunch and she was rushing. Just a sloppy place overall. I had gone years ago and nothing has changed but the employees. She asked if I wanted to top her. I did. I normally go to a different place but they were closed. I wish I could give zero stars. Should of looked at the reviews. STAY AWAY Ladies

I LOVE The Lash Lounge in the South Hills they have taken care of me so kindly!!!! I give them I…read morehad to have my lashes removed & they took care of me and now I'm getting their waxing services Great !!! & When you go in there the girls greet you with a smile and the ladies who work in the back that take care of you they come so glad to see you Addie that does the waxing she's remarkable I just love her she's kind and keeps you going with conversation!!! I'm going to continue to go there and I would recommend all go there !!!!

This was my first time ever getting lash extensions, and unfortunately the experience was extremely…read moredisappointing. From the moment I sat down, the lash tech, Bellamia, was openly annoyed that I was new and had questions. She did not want to explain anything and made me feel uncomfortable for asking. It was an unpleasant experience, but I genuinely wanted to start lashes as a regular routine. The salon is close to my home, and while a friendly, knowledgeable tech would have been ideal, convenience mattered to me. Because of that, I decided to move forward anyway, signed up for the monthly plan, and allowed her to apply the lashes. Initially, they didn't look terrible, but they were far more curled than what I asked for. I wanted a straighter, more natural look. However, when questions aren't welcomed and you feel like asking one more might earn you another dirty look and sigh, you end up accepting whatever you're given. The real problem started after I left. By day four, approximately 80% of the lashes had fallen out. I spoke with friends, family, and even clients of my own who regularly get lashes, and all confirmed that this level of fallout that quickly is not normal. On day five, I called the salon and was told someone would call me back to discuss the issue. No one ever did!!! By day nine, when at least 92% of the lashes were gone, I texted the number that sends appointment reminders. They responded quickly to say that lash loss can be normal and asked me to send pictures. I sent the photos immediately -- and then received zero response!!! Interestingly, when my next appointment date approached, they had no problem texting me reminders and warning me that I would be charged. I asked why no one had responded to the photos, and Michele replied saying, "I told your tech to take a couple extra minutes at the next appt." I was honestly shocked. I spent over $300 on my very first visit, which included the monthly subscription fee, and walked away with complete dissatisfaction. The only solution offered was that the tech might give me a few extra minutes at a future appointment -- despite the fact that the service clearly failed?? I asked to speak with the owner, only to find out that Michele is the franchise owner. I intentionally did not leave a review at first because I wanted to be fair. I truly considered the possibility that maybe lash extensions just didn't work for me. To be sure, I went to another salon. The lashes I received there are absolutely gorgeous, and I am now on day seven with no fallout at all. That confirmed this was not a "me" issue. I genuinely tried to give this place the benefit of the doubt, but the final takeaway is this: a franchise owner with zero customer service skills and no apparent concern for customer satisfaction is simply unacceptable

The quality of work is amazing. The atmosphere is relaxing and they want you to be happy with the…read moreresults no matter how long it takes.

I recently took my 14 year old daughter, to Sisters Threading at South Hills Village for eyebrow…read moreshaping (she has been asking for). The owner was so sweet and did such a amazing job, we both were so happy with the results. We will be returning soon!

Darrah has done it again with her amazing talent and vision. I couldn't be more happy with my cut…read moreand color. She does wonderful work as well as a great conversationalists. I always leave happy and delighted Thank you Darrah

To the older male that works here.... You made my son feel uncomfortable, and wouldn't cut his hair…read morebecause he looked younger than he was, he's about to be 8 years old and you thought he was younger because his size. You said you were afraid he would act up and you would cut him with the scissors, and I said to you "he's not a baby, he's about to be 8" and you just looked at me like I was lying all while there was another lady there in a chair with baby for his first haircut. You were rude and uninviting, didn't even try to communicate to make him feel comfortable or welcome there. You didn't even try to speak to him. Your other stylist even said to offer him a sucker, but you couldn't be bothered. If you didn't want to cut his hair you should have just said that.

I can't say enough good things about this place! I've tried a lot of different places and usually…read moreend up less than satisfied. I've been coming to Posh for about a year and a half and found a keeper! Everyone is so friendly and welcoming. As soon as you get there they also offer you a drink and take your coat. I love Kelly! I could never let anyone else cut my hair again. She's always running in time and honest with her opinions. I am generally a spur of the moment decision maker. When I see something on Pinterest I like, I want it done now! Luckily Kelly always has my best interest and usually talks me out of it! (I usually end up hating whatever I do as soon as it's too late to turn back!) Plus I've been trying to grow my hair out and she's great at keeping me I track. The prices are very reasonable and the staff is excellent. I'm a lifer!

Posh salon gets 5 stars for professionalism, customer service, and atmosphere. Unfortunately, my…read morehaircut/color did not meet expectations. I've been here 3 times. My first couple visits went well enough, but my last visit my hair didn't turn out at all how I was imagining. I went in asking for an ashy blonde ombre with some layers and came out with a more yellow toned (see photo) balayage with no layers. I did go back and have the stylist add some layers, which she did at no cost. I'm most disappointed in the color, especially because I feel I was quite clear that I wanted an ashy blonde. I didn't mention the dissatisfaction with my color because 1. I didn't want to get it processed again so soon and 2. Because I was a bit wary of how it would turn out since what I asked for wasn't done the first time. I'm not saying I'd never go here again, but if you're looking for something a bit more edgy/different, there are probably better places to go. Or, before you book an appointment, make sure you schedule it with a stylist who is skilled in specifically what you want done. There are many here to choose from.

I would give this Zero stars. Having never tried eyebrow waxing at the Benefit brow bar before, I…read morewent to the front counter to check in. It was a busy Saturday. I was directed to the location where the person working there told me she was not going to honor my appointment, as "taking me now would back up the whole day." It was not even 5 minutes past my appointment time. I was not late, just waited needlessly in the check out line. The worker told me to leave! Outrageous and highly unprofessional. I will not be giving Benefit or that store any of my money ever. Be warned, this is not a suitable alternative to a traditional salon. Service is nonexistent.

I've been to 3 Benefit brow bars at Ulta (Ross park, Settlers Ridge, and now South Hills Village)…read more I love how at all locations they draw your brows out before they start so you can approve the shape, I just recently moved near South Hills Village so I figured I'd give this location a shot. The girl that did my brows drew them out then started to wax. I noticed the wax was a little hotter than I'm used to, but it wasnt to the point that it was painful so I didn't say anything. When she was done she put some kind of oil and aloe gel all over, then put make up all over the area she waxed. I gently cleaned it all off before bed then the next morning I woke up with red blotches all over the waxed area. I'd been waxed with the same wax type at the other locations before so it couldn't have been a reaction to the wax. She either had the wax too hot and burnt me, or the pound of makeup on the waxed area caused a reaction. It took over a week for it to clear up and it was impossible to cover. Really upset and will not even walk foot in this location again.

I went there for the first time for a dermaplane and jelly mask and it was amazing. Abbey was so…read morethorough and gentle and super informative. I highly recommend going here. I definitely look forward to going again.

Abbey is super sweet, such a doll and knows exactly what she's doing when it comes to lash…read moreextensions!! I was hesitant to invest into the initial cost of extensions because of friends I knew (went to other places) had not so great results and wasted $300... (Not full enough, falling out with in a week or irritation and breakage with too much glue.) I jumped in, with the "fantasy volume full set", which I booked on style seat. On Dec. 20th Abby had a warm bed waiting and applied a full set in two hours! I literally felt nothing and almost fell asleep a few times! After she was finished the results were night and day! I had full fluffy long lashes! After two weeks I booked a mini fill and I barely lost any!! I have had a full refill and mini fill since and I am obsessed two months later! Abby listened to any tweaks I would like to see (more length less volume etc) and was always very accommodating! I highly recommend brushed! Not only is the service great BUT so is the PRICE!!!

Everything about this place is only always positive with the best team to handle your concerns…read more Right from the reception to the doctors appointment , everything is perfect with utmost care. My doctor is Cara, I have sensitive skin, I have met with many other doctors before in different clinics and hospitals but I was never convinced to trust anyone with my skin and face. I am also a very customer centric person. From my first meet to now, it's been 6 months , I visit the skin center once every month, sometimes twice, the treatment suggested has worked for me. She's always a call away when I have any concerns. Everyone at this place is super professional and helpful.

This was my first visit for a free consult, initially I felt the urge to cancel as I never done any…read moreskin treatments (other than dermatology for acne) but my god mom encouraged me as I have an insecurity with my "jelly roll" (Ashley said it's called) under my eye when I make some expressions & I got myself to go. It's very clean & welcoming tucked away in a quiet spot in greentree area right near my favorite nail salon, very easy for me to get to. I was promptly checked in & seen right away by Ashley. Ashley was a very good listener & reviewed my concerns. She answered all of my questions & wasn't rushed or pressured. I felt very safe & hopeful with my first Botox injections and can't wait to see how it turns out. Glad she told me about the membership discount program! Maybe I will update with before and after once time passes to see results.