I've been to 3 Benefit brow bars at Ulta (Ross park, Settlers Ridge, and now South Hills Village). I love how at all locations they draw your brows out before they start so you can approve the shape, I just recently moved near South Hills Village so I figured I'd give this location a shot. The girl that did my brows drew them out then started to wax. I noticed the wax was a little hotter than I'm used to, but it wasnt to the point that it was painful so I didn't say anything. When she was done she put some kind of oil and aloe gel all over, then put make up all over the area she waxed. I gently cleaned it all off before bed then the next morning I woke up with red blotches all over the waxed area. I'd been waxed with the same wax type at the other locations before so it couldn't have been a reaction to the wax. She either had the wax too hot and burnt me, or the pound of makeup on the waxed area caused a reaction. It took over a week for it to clear up and it was impossible to cover. Really upset and will not even walk foot in this location again. read more