I had the worst experience from Brother's Pizza at the Frederick, MD location. And I've been coming her for over ten years! I went to the cashier to order a chicken gyro sandwich meal for a carryout order. However, there was no one at the register to take my order. It was empty. Since no one was at the register, I asked one of the cooks in the kitchen if they can bring someone to the register to take my order. An employee name Bianca, came to the register. I simply asked her if my gyro comes with feta. To note, some restaurants don't add feta to their sandwiches. Bianca responded by pointing to the menu. With a rude demeanor said, "Oh, whatever it's on the menu is there." Then, I said, "Well, okay I don't see feta, but can you add feta." Bianca said it's going to be up charge for .75 cents. I said, "sure no problem, I'll pay for it." She then rolled her eyes, and I went outside to wait for my food. Then, I came back remembering I forgot to ask about the extra Tzatziki sauce. Again, NO ONE was at the cash register. I spotted on of the cooks, and I asked him if he can add the Tzatziki sauce to my meal. He said, "Sure, no problem." Then, Bianca stormed out of the kitchen and with an EXTREMELY NASTY ATTITUDE asked me, "What do you need help with? Do you need help with anything?" Just VERY RUDE AND NASTY! I asked her if I can get extra Tzatziki sauce to my order. Bianca said it will also be $.75 up charge. I was a bit shocked about the upcharge. I've been coming to Brother's Pizza Frederick location for over ten years to this location and they never charge for extra Tzatziki sauce. I ordered the same food LESS THAN FIVE DAYS AGO, and Brother's Pizza didn't charge me for extra of Tzatziki sauce. I was a bit confused. I informed Bianca about this. Then, Bianca went into the kitchen and trash talk me to her workers in her Spanish language. What Bianca did not know I'm fluent and understand Spanish language myself! I understood everything Bianca said to the cooks in the kitchen when she bad talk to me to them. So UNPROFESSIONAL AND RUDE!! That's how you treat and speak about your customers?!! I can hear Bianca through the kitchen! To note, some people must be aware that individuals can know and understand different languages. I've been ordering here at Brothers Pizza under two different managements. I know both managers, and I never been treated such unprofessional rude behavior before. Then, Bianca said, "If we don't charge you, you can take the money out of our pocket." SO UNPROFESSIONAL! I thought I was very rude, disrespectful, and entitled of Bianca to say that to me, a CUSTOMER! This is the first restaurant I've been to in my life, someone say to their customers, "if "we" don't pay $.75 or up charge you would take money out of our pockets." After this rude, unprovoked, unprofessional experience, I will never eat at Brother's Pizza again!! Especially, as long as Bianca is working there. Bianca's behavior was so rude, unprofessional, nasty, and disrespectful! Brother's Pizza should focus on hiring better people and professional training for their employees. I never in my life encounter someone rude and unprofessional like Bianca did to me yesterday. It's so rude to tell customers that it's coming out of their pockets if I don't pay for $.75. She can keep her money and her nasty behavior. I don't know if Bianca was having a bad day or personal issues. However, IT'S NOT RIGHT to project her nasty behavior towards paying customers. Like I said, I've been coming to this location for over ten years and will not come back here because of my experience from Brother's Pizza. read more

Brother's Pizza - Pizza Near Me - Frederick, Maryland

Had lunch here for 3 separate occasions, had the Greek salad with grilled chicken which was excellent. Best I have had at a restaurant in a long time. Highly recommend Brothers read more

As a returning customer I just order a 12" steak sub and when I picked it up and when back to work what I saw when I opened the bag was a 11" hot dog roll with a small slide of beef. I called to tell them how disappointed I was and they told me that the roll was the new one they were using. I paid $17 for the order and I told them that they lost a customer and would never return again. They are heading for a out of business soon if they don't change their ways. read more

Ordered cheese pizza, pepperoni pizza, Italian calzone and club sandwiches. Everything was good. The club sandwiches came with French fries. The kids loved the pizza. The Italian calzone was really good. I got it with pepperoni. It had cheese and ricotta inside. Delicious. Came with a side of sauce. We'd order food from here again. Didn't get any pictures. We ordered to go. They even called me when it was ready. My mom and husband ate all of their sandwiches. read more

Hate to even complain on this restaurant cause they are usually great but I ordered a pizza for pickup n I didn't look at it when they handed it to me got home n it's very burnt not like it normally is not sure if something happened this time n they was to busy to remake it but was very disappointed when got home it was late n to tired to go anywhere else read more

Brother's Pizza - Like a rock pizza - Pizza Near Me - Frederick, Maryland

This place gets the job done. Delicious cheesesteak tucked away in Hagerstown. Recommend

I've only gotten the pizza and gyros, so I can't speak to other items, but both were really good and I have ordered them multiple times.

I only gave 2 but was difficult giving that. Had never had pizza before from here and not again. All pizzas were burnt. The cost of the pizzas were totally inflated for what you got. It was mostly dough with minimal processed meat and vegetables. Cherry tomatoes, breaded chicken and squirted on ranch does not make chicken bacon ranch I ever had elsewhere. The other pizzas were just as bad with non fresh vegetables or meat. They need to make serious changes for what they charge. Little cesars quick pizza was better then what we spent over $60 on 3 here. Sorry but you need to take lessons from places like il forgono and pizza blitz. They deserve the price that's paid. ​ read more

The food the service the pizza was amazing. I recommend the pasta and ambience is nice too. If you go there is its a little loveItalian place I recommend it. The pizza is really nice when it's toasty and the service is really kind on the phone. Thank you. read more

I ordered Chicken Tenders , which were okay. Also Ordered 10 Old Bay Wings. which were so overcooked they were dry and choked me. I only ate 2 and threw the rest away. Plus the fact that they got my order wrong and sent roasted garlic. They never give you utensils or napkins. The other food previously ordered was good. If you order there, DO NOT order the wings, you will be greatly disappointed. I forgot to mention, they have the smallest wings in Frederick,Md. read more

I live close by so it's so convenient to take a walk or order delivery. Food: They have great ny style pizza never had an issue with consistency on this item. I also enjoy their Gyro's however sometimes there are consistency issues. Sometimes it's fantastic with the right amount of meat, but sometimes there's barley any meat. Tzatziki is fantastic. Chicken vodka sauce is pretty good. It's pretty standard pizza place food. The cannoli's are fantastic! The pizza steak and steak and cheese are excellent and large. read more

I really wanted to like this place- it's not a chain and close by. We ordered the Margherita pizza - the dough was gummy or soggy.the flavor of the sauce was good but it was watery. It's thin like New York style, but we had to roll it up to even eat- more than just the New York fold! it was a wet pizza? My husband and I had tried slice and threw in the towel. We won't try it again. read more

We just got delivery from Brother's and I wanted to update my review. Not only was delivery incredibly fast, everything was really good. The kids loved the pizza and inhaled all the fries. I got a steak & cheese wrap. It was a tad on the soggy side but I'm guessing that was because I added onions and mushrooms. The flavor was perfect but definitely eat that immediately. Thanks, guys. We will definitely order again. read more

Brother's Pizza - Steak and cheese wrap with grilled onions and mushrooms. - Pizza Near Me - Frederick, Maryland

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Very good Stromboli and gyros! Excellent service as well. Delivery is quick and the food is hot when it arrives. Nice... read more

Cheesesteak is the best! You can eat two at the same time. Pizza is great too! Customer service is excellent and they have the best food.

Food is good. Take out or dine in is with the visit. Pizza is the best! Close to our house and easy to stop in

My wife ate here 6 years ago. Everytime we rode our motorcycles by, she commented that we had to go back for me to try it. She claimed it was one of the best white pizzas she has had. This is big coming from someone who is from Long island New York. We went yesterday and it didn't disappoint. The white pizza is amazing!!! Service was top notch as well and we definitely will be going back. read more

Brother's Pizza - White pizza! Amazing! - Pizza Near Me - Frederick, Maryland

Consistently very bad pizza. Orders made wrong, food undercooked, bad crust. Every time I get pizza from Brothers I'm disgusted but my g/f likes their other stuff, and we live so close by. Too bad it's a terrible restaurant. Last time I ordered a large pizza with pepperoni. When I went to pick it up I could tell they made a pizza WITHOUT pepperoni, then realized it was wrong after it was cooked and tried to cover it up instead of making it correct. They put pepperoni on and put it back in the oven for 2 mins. I've worked in pizza restaurants so I can tell when they do this and I won't eat undercooked food or pizza with uncooked toppings. (This happens a lot). I had them remake it then. This time I decided to try the Sicilian margherita pizza, that was a mistake. They somehow managed to burn the crust and the pepperoni and sausage I had added STILL is barely cooked at all, basically raw. Some slices had NO CHEESE OR TOPPINGS. It's very clear to me their food is being made by uncaring teenagers who only care about their phones, not their "work". Also ordered calamari which I've never tried here; also a big mistake. They told me half an hour for the food, since that pizza takes longer, so I waited 30 mins but the calamari was clearly sitting in a sealed bag the entire 30 mins. Calamari is supposed to be crispy, I got the soggiest wettest thing possible. Disgusting and not edible at all. Was probably sitting on top of the oven all day. Brothers Pizza seems to be staffed by teenagers who DO NOT CARE how bad the food is that they're serving. This place is a COMPLETE waste of time and money. Pizza Blitz is *ten times better* and only a few mins further away!! read more

The customer service isn't great at all. I came in on April 29, 2021 and the person who works the order placing area was sitting down in a chair on his phone. When he heard someone walking in, he jumped up to behind the desk where he was supposed to be and took my order. He wasn't overly friendly but wasn't rude either. While waiting for my pizza, he proceeded to be on his phone the whole 10-15 minutes. Working with food, that is repulsive to be touching a phone then putting my pizza in a box. I'm just hoping he wasn't the one who touched my food. I hope the other employees have better sanitary skills. I don't think I'll be coming back just for that reason. Also, the pizza smelled terrible. read more

Just had the worst IBS in my life (to put it nicely) from the chicken cheesesteak. Omg!

We've ordered pizza from here before and it was descent, but the other day we got pasta dishes (Lobster Ravioli and Lasagna) and it was very disappointing. $17 for the ravioli (maybe 5 pieces total in a soupy sauce)?? Seems a bit steep. read more

I have a really hard time finding good cheesesteaks in Maryland. While I haven't tried their plain cheesesteak, I can say that Brother's has a fantastic pizza steak. I'm just disappointed that they don't deliver to my apartment. read more

Brother's Pizza - Pizza Steak Sub - Pizza Near Me - Frederick, Maryland

I understand this place has suddenly changed management recently. My husband and I love to have pizza delivered and had tried many different places. Brothers delivery is absolutely the best in our area. The calzones are amazing and the pizza is very good. The phone orders go very smoothly and they have great garden side salads. Try it ~ you'll like it and you wont believe you ate the whoooole thing! read more

I never do reviews but I just had the best chicken wrap ever from here!! Can't wait to try the Buffalo chicken one.

This place doesn't not disappoint! They are so friendly and the food is excellent! Our family may disagree on which team to root for but not which place to go for calzones! read more

I ordered here this past Saturday and we received our food and we had an order missing and I called and explained the situation and they refuse to credit me or give me a refund. They blamed my miss order on the delivery person and did not want to accept responsibility, the worse customer service by far!!! Do not order from here!! read more

Ordered a chicken parm sub. Not too hard to do this decently unless you use processed chicken strips which is what they do here. Keep it real by using fresh chicken cutlets breaded and fried. read more

Brother's Pizza - Pizza Near Me - Frederick, Maryland

Was in the area and ordered take out, the food was excellent and the service exceptional. The cashier brought it out to the car for me. Wow what a gentleman. We arrived at our destination and what a feast we had. The Pasta Carbonara was superb, 2 could eat from one portion. We will definitely return. read more

Cannot understand the bad reviews. This is one of the best pizza parlors in Frederick staff is amazing. Soups are delicious. Salads are fresh and pizza is amazing the pizzeria New York style. I have eight here. I work at Somerford nursing home and I pop over there frequently through the week to get something quick for lunch it's always fast you can order online like I said, staff is amazing. You have to check it out for your own self. Everyone is different you can't go off of a bad review because I've eaten here for a few years now and never had one bad experience! Keep up the excellent work. read more

I thought the pizza taste great, Pepperoni & Sausage baby. Steak & cheese sub was definitely on point. Nice to have a place like this near by, I dig it. read more

Always our go-to pizza place in Frederick! Delicious pizzas, salads, hot subs, & more. They deliver and the food never disappoints !

Possibly the worst pizza ever. Trying to think of worse pizza but no luck yet. Crust was like cardboard. Not sure if there was any sauce at all. Got a large to bring the rest home. Tossed in trash when I got home. I was there at 2pm so maybe the real cook wasn't on duty. That would explain. read more

Service was really good. Constantly offering refills. Friendly. Good NY style pizza. Plenty of toppings. Gooey cheese and a nice crust. A dine-in pizza deal would be great. The kids say the donuts are phenomenal. read more

Brother's Pizza - Pizza Near Me - Frederick, Maryland

Just enjoyed the first of many future meals from Brother's. I've been in search of the perfect Philly Chicken Cheesesteak and finally found it! Thinly sliced, fresh & delicious. I'm told the chicken pesto panini was equally as fresh, hot & yummy. Sampled the margarita pizza as well and yup, they're consistent in the quality of food they put out! Looking forward to our next carryout or dine-in experience! read more

I love this place. Excellent pizza, great subs and a comfortable and casual environment. Family friendly and very nice wait staff. I recommend this place highly. read more

Tried Brother's Pizza for the first time tonight and it was absolutely delicious. Ordered half meat lovers/half cheese pizza and mild buffalo wings. Wings were crispy and well coated in mild buffalo wing sauce and the pizza was heavenly! Will most definitely visit again! read more

Brother's Pizza - Pizza Near Me - Frederick, Maryland

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My favorite pizza in Frederick. Also, the staff is incredible. I came in the other night, right at closing (maybe even a few minutes after) - after working a long day, tired and starved. They had already shut their oven off, so while I couldn't get my first choice - the staff made sure I could get something to feed my hunger (an Italian sub, to be exact). They went above and beyond, and always do! Thanks, Brother's!!! read more

This place has become our go to. I believe it is under new ownership and they seem to really care. The food is good I have tried the steak and cheese, salads and pizza. Delivery comes sooo quickly!! read more

Basing this review off of delivery only. I will stop in one day of course to edit this review. However, I have not been disappointed in the delivery times nor the food from Brothers. The calzones are the best ones I have had since I have been in Illinois since 2002. They also have the option for white sauce instead of regular sauce when ordering pizzas, which is a nice surprise. Isn't overly pricey and of course delicious! read more

My new favorite pizza place. This replaces Lakeside Pizza which was terrible. This place actually makes New York style pizza that is delicious. Their sides like fried ravioli and breaded mushrooms are great to. The mushrooms being the best I have tried anywhere. Delivery is always fast as well. read more