Any time I want Americana, I go to Brothers. I get something different every time and it's always delicious. It's not cheap, but it's reasonably priced and you get a decent amount of food. The fries are very good. I removed a star because the owner isn't as friendly as he should be. He's never been mean to me, but he's very curt and doesn't seem to give customers the time of day. I definitely believe the other reviewers stories. The restaurant itself is neat - lots of cool nerdy (comic book, super hero, fantasy) stuff on display, and they always have a similar movie playing. read more

Amazing pizza if u are hungry and got the money get the d & b pizza so do so worth it and amazing boneless chicken wings and awesome atmosphere.... read more

Owner is rude. Food is ok, but he acts like you owe him something. I waited 20 minutes for food, and when I asked him about it, he was very rude the way he said it is coming out. When it finally came out, he basically dropped the plate on the table in front of me and turned around and walked away. No, sorry it took so long, no thanks for waiting. Just rude. Never expeienced this from an owner before. Wow! read more

Really good pizzeria food, wide menu and great service. No idea why the rating is so low! The place is also covered in geek stuff so if like comic books and giant tv screens playing movies all day...ambiance of 14 yr olds basement... which is fun. read more

Owner yelled at my dad about a refund when he heard my dad conversing with the delivery boy about how long he had been waiting... after having him wait close to an hour for food that was estimated to take 25 minutes... was very irritated to have to accept a coupon as well... Used to be my dad's favorite pizza shop around. Always supported them and their business. Enter that place at your own risk, we won't ever again. read more

Do not order here. I've eaten from there before and I hate their food, but enough about my food preferences. On a serious note the reviews here scares me. Deep fried feathers, uncooked dough, getting verbally assaulted by the owner and threatened, not wearing gloves or wearing the same gloves to touch phones and trash then touching food. For your health stay away from this place. The reviewer with the deep fried feathers got sick from the food. It's not safe to eat here. read more

The owner is insane. Had an awful experience today. Ordered food 25 mins before arriving to pick up, wasn't ready after waiting another 15. Prep counter was a mess, covered in food. Cooks didn't change gloves once. Guy at the counter was rude to customers on the phone and didn't acknowledge the line of people waiting. I walked out without food. He called me, told me he guess I didn't want my food, and hung up on me. I posted my review on Facebook and then the psycho looked up my phone in their system and texted me, calling me a liar and freaking out. Saying He was going to find my post and share video evidence that I was a liar. I got lots of messages and comments of people sharing a similar, or even worse experience. Absolutely insane. I'll never go back. read more

Brother's Pizza - Pizza Near Me - Etters, Pennsylvania

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m a Latino father that came here to eat with my 9 year old son and my mom. My son barely touched an action figure that was a the counter while I was ordering and the Cook (gry ponytail guy with a lot of arm tattoos) told my son in a very rude way" Not to touch" When I asked what happened, he talk and look at me in a very defiant way asking me if I have a problem with what he said. I said "a little bit" and this was enough for him to explode in anger and deny us service I told my mom in Spanish: " Lets get out of here". Me avoiding any engagement with this guy, I just ignored him and started walking towards the door and he followed us all the way and keep ranting if I have a problem and that we can take it outside if I wanted to. This was a clear direct attempt of fighting me and being super racist towards me and my family in front of some customers that were dining inside. I told him he was being racist towards me and my family as he kept following us. All I have to say is: Never come to this place to eat and if you are Latino, make sure they dont do something to your food while you are not looking. This person behavior was 100% racist. read more

Horrible horrible place. Owner threatens violence on anyone who crosses him. Late to pick up your order: threatens violence. Question about the order: violence. Order is wrong? You wanted extra cheese and didn't get it? You ask for napkins? You got it! Threats of violence. He literally said "Get you husband down here and I will knock his teeth in." Not only is a police report being filed, but reports to the BBB and the township have been made too. #STOPBULLIES OH, and the pizza sucks too. It's wet, undercooked, and the ingredients are substandard quality. Avoid eating there; if not for the poor food but for the chance of getting physically or verbally accosted. I hate to think how this guy would treat a young girl if threatening women and men is his thing. read more

I Ordered a Pizza & Salad around 5 ish They told me give us 45 mins. That was fine then a 1 and half later no phone call nothing I called and asked where's the pizza it's been able too hire can I get it half off or on the house manger on told me know you have too pay for price. I said that's fine whatever I don't want it now. It's been to long. Hang up Manger calls me back thinking I'd be a sry but no she calls just too say "um you just called and lied and said it's been 2 hrs I said ok?? "She said so you lied" I said no I give a ruff guess it's been at least 1 1/2 I just waited a sry and half of instead it she insulted me . I said so you called me back too insult me and petty ? She said I'm not being petty but I can be I said okay ? Your the one that called me back too say it's been 1 hr not two ???? Kids these day and customer service Suck! N they Miss out on a 100$ Xmas Tip. I've always tip my pizza guy good on holidays. " After you have Served Me" read more

Ordered a crispy Buffalo chicken wrap and southwest chicken panini this evening after ordering from brothers on many other occasions. When our food got delivered it was cold, the panini was slap dashed together which we could handle. But when I opened my box and took a bite of my wrap it was sopping with ranch and loads of lettuce and the little bit of chicken that was in the wrap was not crispy and was cold. I called the shop and explained what happened and was told "they used the normal amount of chicken" and then got a "thanks for letting us know" then whoever proceeded to just hangup the phone. I must admit the customer service was just as bad as the sorry ass Buffalo chicken wrap. read more

Brother's Pizza - "Buffalo chicken wrap" - Pizza Near Me - Etters, Pennsylvania

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Wow according to the reviews this guy should rethink his business plan.. dang peeps, scared us right out of the place. Not even going to bother. read more

Garlic knots were good but they messef up the pizza I told the guy (barely understood English) that we wanted a plain, thin crust pizza. He actually forgot to ring us up and another guy asked politely if he could ring us up. He asked what we ordered and he said we actually ordered a stuffed crust pizza When we said no he confronted the guy who took our order who then got an attitude, laughed and said NO SHE SAID STUFFED CRUST So that's what we got and they charged us for it too. The pizza was absolutely disgusting... it hat literally NO bottom and triple extra cheese that came off with the sauce when lifting a slice. It had way too much cheese and we could not eat it... it was $23 wasted read more

Brother's Pizza - Garlic knots - Pizza Near Me - Etters, Pennsylvania

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So I ordered 2 Lg strombolis, WE'LL DONE. The reason I ordered them well done is because I've received them before with raw dough. Well guess what?? MORE RAW DOUGH!!!! When I called in to complain, the guy told me they make 100's of bolis a week, and it happens. I told him, but it's happened 2 other times before that. He said some smart ass comment, that got my blood booling, and after many unpleasant words, I told him I would bring back the raw product so I could show his customers, and he told me he would throw me out. And that I better be good with my hands. So not only did I NOT get refunded for having RAW dough for the 3rd time, I also get threatened. DON'T GO TO THIS PLACE. read more

Brother's Pizza - RAW DOUGH IN A WELL DONE STROMBOLI, FOR THE 3RD TIME - Pizza Near Me - Etters, Pennsylvania

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I walked in with my 6 year old daughter to find the owner and an employee fighting with each other verbally. Owner using the F bomb non stop and challenging a fight with his employee we walked out. No apology or explanation they just understood they messed up and let us walk out. This isn't the first time I found the owner in a verbal fight with someone. The last time was a customer walking out visibly upset and him flicking off the customer and telling her to sit on it and spin. This guy is out of his mind and needs to get out of our area. Food is terrible there when we have purchased. Let alone all the health code violations they have had over the years. Never again will I ever spend any money here. read more

Wow, 95% of the reviews I read here are right on the money. Undercooked dough, subs that are actually wet when you get them like the bread is underdone, the owner is rude and vulgar and insults customers. I work nearby so it's easy for me to pop in here to get something to eat but after half a dozen times in this place, there's nothing I could think of that was make me want to patronize this establishment. I can't even remember the number of times I heard the owner get off the phone after taking an order and ridicule the person he just talked to on the phone. Just, rude and insulting comments about the way people talk and made fun of someone because they mentioned something twice because they wanted to make sure the order was right. My last visit clinched it. I could go there to eat my lunch and relax. The TV is blaring so loud that I have to sit as far away as possible from it so it doesn't blow my ears out. The owner is fighting with someone who I guess might be an employee but they're both out on the dining room floor arguing and swearing at each other. The owner must have used f*ck and sh!t several dozen times in the half hour I was there. I was seated at the table nearest the register where people order their food and every single time he took a phone order, he had something rude and ridiculous to say about the person who called. The guy in line before me went to pick up an order he called in and when he told the owner he ordered a whole and a half, the owner insisted that he ordered two whole subs. He argued about it until the customer grabbed his bag and walked out and then the owner finally yelled across the restaurant "hey, buddy! I'll refund your money but I'm still right." I got the sausage sub which was only filled in the middle. Nothing at either end of the roll. Twice, because I really like sausage subs and hoped it would be better the second time. The bread was sticky and damp like it was under baked. Second to the last time I was there, I ordered a salad and asked for a cup for water because I was trying to cut down on my sugar and he said, "we don't have any water here." This is odd - there is a stand at the front of the restaurant where the plasticwear and napkins are but it's not really pronounced or noticeable so multiple people ask him where the napkins are so he has to roll his eyes and point to the front of the shop. Why wouldn't you put them at the place where you're ordering your food? It's just sort of dumb. But yeah, like I said, most of the reviews you read here are right on the spot. Poor customer service, underwhelming food, vulgarity, just don't go here. read more

Placed an order for delivery. The delivery person brought the food (an hour later.) I gave them a $20 for an $11 order and was told they didn't have any change. I planned on tipping, but not $9. Called the owner and explained what happened. He rudely said, "what do you expect me to do about it? You were the last delivery and our delivery person didn't have any exact change." I explained that my intention was to inform him of this issue so it didn't happen again and that I wasn't concerned over $9. He said you can come down here and get your money and we can "go outside." Dude has a little man complex with zero regard for anyone else. He even said " don't call us again." I told him that was no problem since there are plenty of better options out there anyway with people who appreciate business and treat customers with decency. read more

This is the second time ordering the man was rude the first time. The second time tried to place an order they hung up halfway through. We called them back the man said I didn't hang up but I'm going to now. complete asshole with zero people skills. The food isn't great to begin with and we were only ordering salads clearly he needs a new business or needs to understand a salad has lettuce in it. I know it's tough having a business and actually being professional with customer. Hopefully he takes his tough guy attitude and someone corrects it. read more

Owner has no respect for anyone. We know he is arrogant every time we order over the phone but we have always loved the salads and usually just deal with the attitude over the phone. Well today we tried ordering the same salads we have over the many years we have been ordering and he argued with us telling us they do not have these salads. He even hung up the phone on us mid-conversation. I told my wife not to call back and attempt to order again because he does not deserve our business but she did. Same owner(we know his voice) claims he didn't hang up on us but now he will and then hung up again. Many years of ordering from here but we will never again. Please don't patronize this place. With all of the same negative reviews, I am surprised he is still in business. read more

No masks. No gloves. The guy behind the counter was vulgar and made us uncomfortable. The pizza wasn't very good either.

As a local customer, who placed business at this establishment, I never will again. We were threatened with violence, specifically by the owner who said he'd knock my husbands teeth out, all because we were late (40 mins past the call time) to pick up our order. The owner said we were over and hour, yet the order was still picked up and paid for. From reading other reviews, this isn't the first time the owner has threatened violence; he has lost it. As a business owner, this is disgusting and unacceptable behavior. We will never order from this establishment again. read more

Several hairs found in multiple items in our order. There were 3 inch light colored hairs in 3 salads and same hair found under the cheese on our pizza. Called to speak with the owner who denied it, offered no apology and actually blamed us for the hair even though it was under the cheese. Will never visit this place again read more

Went here Friday at 5pm 2/28. The tv was very loud. My daughter asked the small mqn at the counter if he would please lower the volume. She explained her 8 year old autistic son was sensitive to loud noise. He flat out refused saying it wqs for the customers and added he didn't care about the boy. If this is the owner that everyone complains about being rude, I get it. He needs to lose his business and a get new job that suits his poor demeanor. The pizza by the way was barely warm and few toppings for a meat lovers. Never go back here. read more

Been here a few times now and I love everything Iv had so far. Ordered the deep dish supreme it was by far the best deep dish Iv had you can tell they use fresh ingredients not to mention it was just as good heated up the next day. Delivery was fast and friendly. My roommate even said it was the first time he didn't have heartburn from eating pizza in years. Looking forward to trying more items off the menu in the future. read more

Brother's Pizza - Pizza Near Me - Etters, Pennsylvania

I actually had one of their younger employees tell me to "find another pizza shop, buddy" when I called to place an order and accidentally said "okay I guess I'll see you in 15-20 minutes." He blew-up on me, used insulting language and then hung up on me. I threw out their menu and I will never, ever order from this establishment again. Their owner and operator would be shocked to know this how their staff treats customers. read more

I go here almost weekly for a good buffalo chicken cheesesteak or just an amazing slice of loaded Sicilian pizza. There's something to satisfy everyone in your party. The atmosphere is fun, filled with super hero figurines, wall art - the only part I dislike is the politics on the television, but that's more of a personal issue. The owner is a super great guy! He even delivered to my company when nobody was on the roads due to a blizzard! That's great customer service. The food is worth the wait....which has never been over 20 minutes for me. Much love for brothers! read more

I eat there frequently and have items delivered. My food is always hot and I've never something that wasn't cooked.

I have eaten at this pizza restaurant several times but this last time will be my last. As we are sitting getting served our food, I realize that the salad I am served does not have all that was listed on the menu. I explain this to the gentleman serving us, he politely takes the salad back. Once the owner hears what is going on, he he starts to cuss this guy out. Mind you we are sitting there with our children. Asking him if he was a fu*king idiot. Why is it so fu*king hard make a Cobb salad. I don't know, but someone is in need of some management classes/anger management. Food is okay, but as paying customers the display of abuse is not needed or acceptable. read more

I called to order lunch and asked if they are still using romaine lettuce in the salads. The guy said absolutely we use romaine lettuce and I said well I'm not getting a salad. Before I had a chance order other items the guy hung up on me. Very rude. This is not the first time the same guy has hung up on us. So did he see the CDC warning about romaine lettuce or do they just not care if customers get sick. We won't go there again read more

Ignore the karens in this comment section who are still buying into the scamdemic, this place is FIRE. Pizza, bolis, garlic knots, fries, and subs are all delicious and if you're into comics and action movies there is a ton of cool memorabilia all over the restaurant and always good movies playing. Like I said, ignore these bitter reviews and go see for yourself. Will is a no nonsense guy which of course is going to rub some the wrong way but he wouldn't have so many customers if he wasn't doing something right. You go out to eat for the food and the environment, not because you want the owner to make you feel special because newsflash: you're not. Of course some will disagree but this is hands down the best pizza shop in the etters-lewisberry-york haven area and that's facts. Also, if you're into cars there's a car show every Sunday in the parking lot but it does get pretty packed so be prepared to wait. Overall I can't recommend this place enough read more

Food isn't that good, owner is super defensive about the terrible service he provides. Must be really self conscious about his business. Takes an hour plus to receive a delivery and expect your food to be cold. I don't think the owner grasp the concepts of customer service very well. You won't find any good service here. read more

Congrats to Brothers Pizza for selling me the worst California Cheeseburger Sub i had ever eaten!! The roll was terrible and hardly any burger in the sub!! Never again!!!! read more

So I've never wrote a review before but I downloaded the yelp app to specifically share my experience. I bought lunch and had it delivered (as I normally do). I only got two things and ate one for lunch and decided to save the rest for dinner (mind you, I left this item completely wrapped). I got home amd started to dig into dinner when I found A DEEP FRIED FEATHER. LITERALLY A FEATHER. After I was done puking I called in and they basically told me I was a liar and that it must of been from my car (as if I have random deep fried feathers laying around). The guy continued to argue with me until I eventually hung up. Extremely poor customer service and I find it completely pathetic they couldn't even own up to their mistake. If I could choose zero stars, I would. read more

Go there weekly and eat the pizza there, last visit I asked for paper cup to get a drink of water, I was told if I want to drink their water, I have to buy the paper cup, I will never eat there again, the manager is mean and rude, the customers are the reason they are in business, plenty of pizza places in Etters who will appreciate the business and be courteous read more

Wow... just crappy all around honestly. Actually ate at Brother's a number of times and spoke highly about it, but now, it's reached a low I didn't think possible. Received a pizza with GAUZE in it, and we called the shop about it. While they attempted to deliver a new one, the tone on the other end was not pleasant. I mean I understand I wouldn't want to hear that kind of news from a customer, but c'mon man I ordered a pizza from you and last I checked gauze wasn't a desirable topping that I ordered... I have a right to be upset. Anyway, words became heated, and the owner literally said (to a FEMALE CUSTOMER), "Bring the pizza back to my shop and I'll slap you!" I mean what kind of respectful man says that to a woman, no matter how heated you get about something you screwed up. Long story short, I will never eat here again and I'll try to turn any and every person away from this place if I ever hear it mentioned. I'd save yourself from any potential hassle and just order from one of the other good pizza establishments in the local area. read more

Brother's Pizza - Gauze in our pizza!!! WTF!? Luckily we found before eating! Called Brother's.. served a side of crappy, unprofessional service. SMH. - Pizza Near Me - Etters, Pennsylvania

Watched a food prep person reach into the kitchen trash can to retrieve a plastic soda bottle and then prepared a salad and subs with no gloves on....disgusting! Then another employee also prepared a sub with no gloves on. Apparently health code rules don't apply at Brothers Pizza. read more

My friends and I called to place an order around 7:45 for delivery. We didnt order anything crazy subs and a salad. I called after waiting 45 minutes for it to be delivered and they said a delivery person was making rounds to deliver. I waited another 35 minutes and still no food, called them again and they then told me they were swamped with deliveries;.after I order over an hour ago and have spoken to them three times including when I ordered. Once we received our food 2 hours later the delivery guy (owner) said it was because they were the only place that delivered in our area! We have three other pizza spots in our area that would have delivered it to us. This is the worst customer service I have ever recieved. I will never eat here again or recommend them to anyone!!! If negative stars was an option that is what I would have chosen! read more

The delivery person did not have change so he ended up with a $7.00 tip on a $12.00 pizza. Watch out! I won't get delivery anymore.

Foods not bad....they have TV's for watching but if the help decides to watch a boxing match they don't care what you think. They just turn the station & stop working to watch it....they don't have the attitude now that they did when they first opened...it seems that they feel they don't need to keep the good attitudes any longer read more