Beware, do not do business with the Brothers Gonzalez. They took my money and only partially did the job. The part they did do was terrible, used materials and corners cut on every possible opportunity. They have my money and have not been back to finish the job. They are dishonest conmen. There is a reason they have a rating of an F on the Better Business Bureau.
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This is up because you have our money, removed all materials and abandoned the job site. This is here to protect other people from falling victim to your business. People, read the other terrible reviews to see the trend of getting money and not completing jobs. Also, check out their Better Business Bureau grade, it is a F, the lowest possible rating!!
Do you know what is uncomfortable when a worker is speaking Spanish, thinking we don't understand, saying vulgar things about and hurling racial slurs about the homeowner. Insulting our children with racial slurs and calling them half breeds. They are well aware of the disgraceful actions of their workers and have taken no action or issued any apology. When they were here they were carless, damaged my rv gate, destroying our front yard and several of our landscape plants and bushes.
On to your reasons:
1. Kids were outside playing on an active job site. We repeatedly told you and your wife to put them inside, however you seemed careless. We had bobcats, trucks and machinery running.
Our children were in the house or at school. When you asked us once if we could put the kids in our house we told you those are not our kids.
2. They were working and had to redo multiple steps of the project due to many change orders. (We typically charge for these as time and labor would've been wasted)
There was no work or step that was completed, then had to be redone.
3. There was a gentleman with what they believed was a toy shovel/rake constantly getting in there way of working. We have big equipment to get job done fast. (Not sure if it was a neighbor or the homeowner)
You know it was not the homeowner as I am the one who gave you cash. Can't say anything about this as this is the first, I have herd and I was at work until the evening.
4. They were being criticized on how they worked. With turf, seems are very likely to go in as turf only comes in 15 foot rolls. Our manufacturer don't sell them any wider. However we know how to make the seems disappear.
The only interaction I had about the work being done is when I got home from work in the evening and asked why one section of turn is being pieced together in small pieces, when there is enough material to do it in one piece. The worker who cut the turf several feet short, in Spanish, insulted me and my family and hurled obscenities and racial slurs, loaded the job site material and left.
5. When have I been dishonest? I told you I'll be back later this week. The crew that was working there isn't willing to go back so waiting so another crew to finish a project .
Your workers when it appeared were going to abandon the job site as they went on an obscene, racist rant and quickly grabbed all material into the truck over my question about the turf said no worries, they will get a whole piece and would be back tomorrow (yesterday) to finish never showed and you and the founders Gerardo and Gilberto all went unresponsive to all my texts and phone calls, this honest review is the only means by which you have responded to me,
6. Can you mention that I bought materials out of my pocket? Even before you even handed me a single dollar ?
They why did you use my materials and used matterials? When they left the job site your workers even took several wheel barrels of rocks that I had brought in for my front yard.
7, I texted back saying I'll be back but your wife said your neighbors were going to help. My last texted message clearly is asking then if she wants me to finish project ?
You never answered or returned a single one of my phone calls or texts. You texted my wife saying you were not coming and me and my neighbors should finish the project. The founders Gerardo and Gilberto both answered our call, but never returned a text or call into our inquiry as to why all material has been removed and no workers showed up to finish the half-done job.
8. I didn't give you guys a timeline on when I was going to finish so you can't expect this job to be done when you had in mind. Change orders happen and schedules change.
You said the project would be finished yesterday. Instead of finishing, you took my money, all job site materials, my rocks, damaged my property and left.
Again, for anyone looking for landscaping avoid the Brothers Gonzales at all costs, get your work done by reputable professionals. Check out their Better Business Bureau grade, it is a F, the lowest possible rating!! read more