Strolling in town before the rain comes and just happened to walk in. Such a cute little shop and…read morethe manager was so helpful. This store is a must if you're in town.

I love this little store! Super cute, high quality clothing and beyond amazing customer service…read more Patti always picks out the perfect pieces for me. She's kind of like my personal stylist. I am a customer for life. : )

Pennaluna is a lovely store with something for everything. I don't even know how to categorize it…read more From unique housewear to gifts for children to one-of-a-kind jewelry, Pennaluna is a special little place to visit while you're browsing through St. Helena. It is expensive, so beware. It is also a very nice store with very nice staff. It's the type of place that doesn't sell what you need, it sells what you suddenly really want. I would guess it also appeals more to women than to men. But then again, that could describe most of St. Helena.... I managed to make it out without buying anything...and then was haunted by a necklace by Jeanine Payer for a week. The woman remembered me trying it on and happily put it on hold...even though I had completely left the county, not to mention the area. Two days later it was easy and delightful to pay for it by phone and have it shipped. It arrived in only two days, beautifully gift wrapped even though I'd purchased it for myself. Pennaluna does have a website, but it is very limited. You've got to go and browse to get a sense of the shop. www.pennalunanapavalley.com

I am so completely enchanted by this shop that I drive an hour and a half from my home to shop…read morehere. Need a present for an impossible-to-buy-for friend? I did, and I found the perfect gift here. I love the shop's own perfume! I bought that for me...not my friend. Laura, who runs things, is personable, warm and friendly, which is something rare and special for St. Helena.

I typically purchase from Lush online, as some of their sales associates can be very…read morein-your-face/space and pushy with the upselling. Friendly customer service is great, but I've often felt overwhelmed and somewhat pressured into buying something-- anything-- at other Lush locations due to how they approach customer service. As a result, I typically rush through the store instead of enjoying what is truly a lovely sensory experience (in terms of scent) instead of browsing and have a list of what I need ready to go before I go into the store because I find the sales experience something I don't vibe with as someone who is a socially awkward introvert. With that said, I found myself at this Lush location with my sister on Christmas Eve and enjoyed my experience. Other Lush locations I've been to have been bigger and had a wider selection of products- e.x. They were out of the Zesty body spray I love so much here, but let me know I could find it online. I appreciated the associates greeting us when we came in and leaving us alone until we came to them with questions. Something as small as that can make all the difference to me in terms of customer experience. I bought more than anticipated because the atmosphere allowed me to relax, explore, and take the products in. They have super cute gift boxes and sets, perfect for gifting to friends- from Christmas to birthdays; they've covered most occasions. Their packaging is aesthetically pleasing, minimal, and very giftable. I appreciate the fact that Lush never tests on animals. Their products are 100% vegetarian and handmade, and they try to participate in ethical buying as much as possible. Of course, this factors into the cost of their goods for the consumer. I'm happy to pay more for quality products that don't hurt animals and try not to destroy the planet. Lush and their products are something you need to experience for yourself firsthand, as things like perfume are so personal, and likes vary substantially from person to person. For what it's worth, I have eczema and sensitive skin, and in the 15 years I've been using their products, I've never had a reaction or flare-up due to their products. I've found that their Celestial moisturizer can help ease the pain and other symptoms of a flare. They use high-quality ingredients without nasty chemicals and additives. The only downside to Lush is they occasionally discontinue some absolute bangers (RIP to my all-time favorite soap-- Rockstar, you were too good for this world, bb. And don't even get me started on the American Cream shower gel!) Some of their products are too perfumy for my taste (*cough* Sex Bomb *cough*), but there's something here for almost everyone. Honey I Washed the Kids, Celestial, Zesty, Vanillary, Sleepy, Dream Cream, Orange, Buffy, Let the Good Times Roll, and Ocean Salt are some of my current favorites and I'm sure the list will expand with my next visit.

I generally go to this location since it's closest to me, and everyone is always wonderful…read more However, my most recent visit is the reason for my review. On 9/5, my partner and I said goodbye to our 19.5 year old cat, and we were not well. The next day, we decided to pick up a few bath bombs to help us over the following days. Nick approached and offered his help, and I struggled to answer his questions without crying. My partner let him know what was going on, and Nick kindly gave us his condolences and some space to pick out something we liked. When we checked out, he gave us a small care package, amazing hugs, and a reminder to be kind to ourselves. It was one of the first times we left the house afterwards, and to be treated with such understanding and kindness...I just can't say thank you enough. You all are wonderful over there ‍