Provided our income, paystubs, bank documents for the last 6 months and we were approved. Had an…read moreapproximate move-in date within a weeks time. Knew which apartment we were moving into and everything. 5 days before we were to arrive we were informed that we didn't qualify any longer because we worked too much and made too much money in the last pay period. Our work is currently understaffed so we had too. They also didn't inform us that they were going to look at our bank accounts again. Signed, Homeless and Hopeless

It's just like any other apartment complex really. But it's okay, no storage except for a closet…read more No where to put your towels or laundry detergents. You would have to rent a storage unit if you want to keep any decorations for any holiday. The water pressure sucks and it's always luke warm, I have never taken a hot shower here. People don't follow rules here and smoke right outside your window. But I feel like it is just like any other apartment complex this one is just newer and right by the river which is nice for summer time. Parking is okay but quests have to park on the road and there is usually places to park now that they put a threat of towing. I still recommend somewhat living here. It's just fine.

The maintenances guy Tyler is absolutely amazing really cares about the tenants here, after 6…read moremonths of trying to get my access to my back patio the first time he showed up it, he fixed it, and was also well mannered. Unfortunately thats the best I can say about this place, so beware, Ive never seen a Property management try so hard to evict so many people i see Uhaul's here on the daily i see them throwing peoples property in the garbage. Its sad really. Not to mention the massive rodent problem next to the trash. you'd think the money they making off the mandatory "Trash Valet" that is a mandatory Additional charge on your rent whether they take your trash or not. (although the pick up gotten better in the last month) that they would hire an exterminator. And Dont forget about the FEE'S......fee's for everything there is a $5dollar billing fee thats right folks they bill you for billing you plus more! I highly suggest you keep lookin this place is a nightmare!

Not only do they overcharge and have no problem kicking people out on the streets. They also told…read moreus black mold is common and no big deal. Sent someone to wipe it off and that's it. It came right back. This place is old and decaying ,they claim they remodeled but it's all old and falling apart

Amsberry did a great job painting and repairing our exterior windows and door frames. The…read morecommunication and scheduling were terrific. I was so impressed with the price. Significantly less by a factor of 5 than our initial choice! I would recommend Amsberry's without any reservations.

We absolutely love the team at Amsberry Painting. As Snohomish residents, we were already familiar…read morewith their great reputation so they were the first painting company that we called. They did not disappoint. From the initial visit by their field consultant, Jeffrey, all the way through to paint day, it has been a pleasure. The crew that arrived each day was on time, courteous, and always clean and orderly. It was fun for my wife and I to get to know Fernando, Moises, Marcelo, Joel, and Norlan. Each one is a great ambassador for your company. Keep up the great work. My wife is a realtor, and I run Hansen Bros. Moving...we will both be singing your praises to our clientele. Alan and Pam Holm 8/1/2025

Moved my parents in June, just after a price hike on a one bedroom apartment. My parents have…read moreadjusted well to assisted living life. they have decent meal choices. Lots of chicken as the main protein they serve is what my dad says. My mother was supposed to be on a diabetic diet, and we were paying for it, but no one was monitoring, so she ate what she wanted, so i had to ask several times to get the charges for the diet plan removed. They didnt give me a full refund, not sure why, but im ok with it. We are going to get hit with 6% price increase on Jan 1st. not to happy about that since my parents are on a fixed income. The care is good. We pay for my mother to have her medications dispensed and her glucose monitored. Which im glad they do very well. Thats why they had to move, due to my mom not being able to do that herself or my 91 yr old dad, at home. This place has given them the time not to worry about meal prep, home upkeep or having to go get groceries, plus all the things living on your own has. They join in the activities, play cards, interact socially, which has been very important. So overall Brookdale of Monroe is a nice place for them. Just wish it wasn't so expensive, and if they make it past their retirement fund, i will have to move them to a place that takes Medicaid.

If I could give it a zero I would. The worst thing that happened was that Mom fell in the middle of…read morethe night and broke her pelvis. They said they called the family but didn't (as if we can't check our phones for missed calls or that they couldn't leave a message). When we got there to visit Mom in the morning we thought she was in the dining room and waited for her to return her room. When she didn't show up I asked receptionist where she was and then she told me she was in the hospital emergency. This is after watching me and 2 sisters (she knew us well) signing in and walking past her that morning to see Mom! Appalling. Sadly there were other terrible things - unclean rooms including an ant infestation (crawling on Mom!). It was not dealt with immediately (I brought ant hotels myself that filled up with hundreds of ants overnight). Also Dad was left unattended (they were supposed to check and attend every few hours due to his incontinence) and was wandering his room in completely full depends - with an established urine trail from his bed to bathroom. The smell was horrendous - it was obvious it hadn't been cleaned for days. And they had to be asked to clean it. Do NOT trust these people with your family members!

Update to my review: 9/30/20 this property has a very inadequate manager. During this pandemic of…read moreCovid-19 the manager does the very least at helping these seniors. Sets a schedule when they can wash their clothes in the laundry room then forgets and cancels on them. Leaves cleaning supplies in the laundry area for the seniors to take care of the cleaning because she doesn't have the time sanitize the room. The manager has been seen yelling and degrading tenants to the point of tears in the common areas. Putting these tenants in a position that they must go to a public laundry facility to wash their clothes even though they have one on site. It's a shame that this company feels they must employ such a person. Not sure if tenants are afraid to complain. So sad. They have since painted over the rotten siding to make it look better. But the buildings still look like they are falling apart. Paint peeling, tree stumps everywhere. Landscaping is a mess. Siding is rotten and needs attention. Standard housing in Monroe. To bad the owner doesn't take more pride in the property. This place is continuing its spiral down. If you don't have a large income and are aged then this is what you have to expect.

Worst place to move your Senior parents. Manager is unfair and intimidates the Seniors. Charges…read moreMove Out fees that are not warranted ($600) for my Mother, for clorox stains in carpet that didn't exist. After speaking to upper management and showing pics of unit at move out, she stated the blinds were pulled in the pic and therefore she couldn't tell so my Mother would still be charged for the $600 carpet replacement for that one tiny living room. Unethical! Many other concerns about the manager as well. Just use caution. Be advised!

Eric at Evergreen Sparkle was professional, personable, informative and detail oriented. our…read morewindows were a mess from the winter and he got them crystal clear. The process didn't require any chemicals so I didn't have to worry about streaking on the side of the house or drip residue. There were no ugly water marks on the windows and the screens even got a scrub. I'm satisfied with the fair pricing and the quality of the work.

From the owner: Welcome to Evergreen Sparkle Window Cleaning Service, your go-to choice for professional and…read morereliable window cleaning solutions. We take pride in delivering exceptional results and ensuring your windows are spotless, allowing the natural light to pour in and enhancing the beauty of your space. At Evergreen Sparkle, we understand that clean windows not only improve the appearance of your property but also contribute to a healthier and more inviting environment. With our team of highly skilled and experienced window cleaners, we go above and beyond to provide top-notch services tailored to your specific needs. What sets Evergreen Sparkle apart is our unwavering commitment to excellence and attention to detail. We utilize cutting-edge techniques and state-of-the-art equipment to achieve streak-free, crystal-clear windows every time. Our team is meticulously trained to tackle even the most challenging cleaning tasks, ensuring that your windows sparkle with pristine clarity. Choose Evergreen Sparkle Window Cleaning Service and experience the difference of having impeccably clean and clear windows that enhance the aesthetics and comfort of your home. Let us bring out the true potential of your windows and leave you with a view that will take your breath away. Contact us today to schedule your window cleaning appointment and let the sparkle begin!

I needed a quick deep clean for a house that was sold. I was able to get an appointment with these…read morepeople to come in 3 days from when I contacted them. The cleaners were very punctual, showed up on time, and very thorough with the cleaning. It was nice because they were also able to shampoo my carpets using a professional shampooer. They used ladders to get to high places and steamers to clean everything as well, cleaned the windows, I was very impressed. I had to leave to go to an appointment but they sent me photos when they were done. I think they must've worked at least 10 or 11 hours... And the total was $1395 before tip. It was going to be around $975 without the shampoo. I think that is such a fair price for all the work they did. Overall I definitely recommend these cleaners if you need to do a move out or house sale clean. I couldn't have asked for anything better. Thanks!

Absolutely cannot recommend them enough! The women who came to clean were kind but did not mess…read morearound! They got right to work and worked so hard the entire time they were here! I hired them for a deep clean and it was incredible! My oven and stovetop looked brand new (I cook almost all meals and snacks from home, can things and make bread bi weekly so you can imagine how it looked before they arrived ). If finances allow, I fully intend to have a deep clean a couple times a year! They did such an amazing job lifting the overwhelm! It just felt like a reset on the house and the air just felt different! I also appreciated that their supplies did not smell super strong or linger after they left! I've tried a few other companies and they are the first I would completely be happy to have again! Price was very good for the value!

I'll add to the long list of negative reviews. Don't bother cleaning the place when you leave…read more They will charge you $200 for "spot" cleaning even though the place is cleaner than when you moved in.

Told me they were going to come into my unit and take pictures of the bedrooms; kids bedroom while…read morethey are in there. Told me they were going to take pictures of our bedroom. That they would let themselves in while we are at work and or with our kids trying to sleep and or take a nap. On the Great Gatsby, there was "Old Money", "New Money"; then there is "Loaned Money". Real Estate Gladiators are women larping as "Business Entrepreneurs" and treat tenants like crap. They want to have a status that does not actually fit their nature.

I could not be more thrilled and impressed working with Jessie for my garage door repair. When he…read moredid the original install, he said he would leave his number and I could call him directly should I ever need anything. I didn't believe that would actually happen. Most of the time with other companies and services you're routed to an answering service and the system takes over from there. Well, it was a Saturday night, around 9pm and my main garage door was stuck ajar. It would neither open or close. I called the number Jessie left and he actually picked up. HE picked up, not a service, not a voicemail. He actually answered the call. He walked me through a couple of steps and finally we decided he'd come out in the morning. He identified a time he would be there and arrived precisely in the window he gave (it was only a two hour window!) Jessie assessed the situation and made an array of recommendations on how to solve the problem. There was no pressure on which solution (at varying price points) would resolve the issue. I can assure you, should you have any situation with your garage door that needs attention, you simply could not do better than to reach out to Jessie's company, Done Right Doors.

I am very happy with the service provided by Done Right Doors team. My garage door had a broken…read morestring and it was not opening. They came with all the materials needed for the job and fixed my garage door. They were quick and efficient. They explained me all the options and the costs and I am satisfied with the service. I would highly recommend them for all the garage door related issues.