I was charged $69.55 for tailoring and alterations on my new suit, which I though were part of my purchase. Daughter's wedding was 11/16/24.Noticed pants were split, after wedding, when putting them away on Sunday morning. Worn for only 5 hours. I would like a refund and pants repaired. Store # 6191 UTC Mall Sarasota Fl. Joe V. Lakewood Ranch, Fl. 34202 read more

Brooks Brothers - Split pants - Men's Clothing Near Me - Tampa, Florida

To me Brooks Brothers is a nice conservative store for men and women. They sell clothing, shoes and accessories. I stopped into the store while visiting the Tampa area because I saw a light colored coat displayed in the window that I was interested in. The store was impeccable with everything organized and very tidy. The service that I received was exceptional and I loved the coat. The fit was perfect. The quality is what I expected and color was exactly what I wanted. I did not do any other shopping but their inventory was tempting. I will gladly return to this store on my next trip to the area. read more

Brooks Brothers - Men's Clothing Near Me - Tampa, Florida

There I was, wandering through Hyde Park Village, killing some time before my movie started at Cinebistro, when suddenly I spotted a massive Brooks Brothers clothing store advertising the big summer sale on dress shirts & ties. BB's is located at the intersection of Swann and Dakota Avenues, right near the big Hyde Park Village parking garage. I am probably as fanatic about buying dress shirts and ties as many women are about buying shoes. Unfortunately the combination of traveling and dry cleaners are pretty rough on my shirts & ties, so I need to replenish my wardrobe more frequently than most. Fortunately stores like Brooks Brothers and Nordstrom are more than happy to offer regular sales. Brooks Brothers has very classic menswear with traditional fabrics, colors, and stylings. The clothing is extremely well made, but it is not inexpensive. Customer service is outstanding, and your personal shopper will keep a profile card on you so that they remember your sizes and clothing preferences. The big Summer Clearance Sale at BB was offering 50% off on Men's dress shirts and ties, so I was able to replace a few items without sending my wallet into cardiac arrest. read more

Brooks Brothers - Men's Clothing Near Me - Tampa, Florida

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I'm rather surprised no one has reviewed Brooks Brothers. BB's is in this reviewers mind one of the top men's clothiers, period. It's too bad for me that I've "outgrown" BB's. Now, the only thing I can fit into is their cologne! So I take the long drive over the bridge a couple times a year just to pick up my 1818 cologne. It's a rather soft fragrance that doesn't overwhelm. Which is just what I need in my profession. I do get many complements about it's light composition. Back in the day, when I wore a younger man's clothes ( didn't someone say that in a song?) I would linger among the racks and the cubed shelf's and spend a small fortune ( at least in my world) at checkout time. Oh, for those glory days. I would give Brooks Brothers 5 stars, if they had a slightly larger size to offer those of us who could use it. read more

I thought there would be a greater selection of clothing at this location than the outlet, but I actually couldn't find what I was looking for (non-iron button down shirts) in my size...they had very few of this shirt in any size or (any of the four) colors, which was slightly inconveniencing considering it is one of their top selling shirts. I would have asked if there were more hidden elsewhere, but did not see either of the two associates that I noticed when I first walked in. I didn't find the associates to be personable at all, but my visit was brief and they were there to assist when I walked over to the counter to check out; I made my return and no additional purchases (no one approached us, no one said hello, no one offered assistance as we shopped, no conversation during checkout)...I often think somehow I must not belong when this happens, and it makes me uncomfortable to continue being a patron. The store is large, nice and well laid out, mostly men's but a small section for women (about 1/8 of the store). The quality of the clothing is impeccable, but you'd better believe that the prices reflect that. As such, I would definitely come back to this atmosphere to purchase more of this type of shirt in the future...or perhaps I'll do my all purchasing online. read more

I have shopped at this Brooks Brothers a million times and, sadly, outlasted several of my personal sales associates there. But looking back, they have all been really quite good, and BB provides an exceptionally upscale and consistent sales and service experience. Consequently, I love spending money there, and it is actually quite a treat for me, harkening back to childhood days when my dad would take me to the original location at 346 Madison Ave in NYC. As a young man, I was oh so impressed, and BB has forever been formative in my growth as a gentleman. On to the clothes. Since Claudio Del Vecchio purchased the company in 2001, he has orchestrated a remarkable turnaround that has made BB once again relevant, fresh and the standard of fine fashion for men (and now women and kids). This is consistent with Brooks Brothers heritage, and I have always been impressed with Mr Del Vecchio's respect and appreciation for this tradition, while transforming BB into a modern powerhouse brand, selling through all channels (online, catalog, in-store, etc.). The clothes are always well tailored, high quality and decently fitting. I must say at this point that almost 100% of my wardrobe comes from BB (even my jeans!), and I have to consciously fight to ensure that my wardrobe contains other labels. There is a lot of value in the BB relationship, and I encourage everyone to shop at this location, a very fine example of the heritage, selection and service that has made BB so successful for over one hundred years and enduring, relevant and stylish today. Bravo! read more

Have to say, I was really disappointed. Knew it was a smaller store, but was ok with ordering. Couldn't find size in store or online. Sales associate barely moved from his little desk. Took a phone call while I waited. Did not offer tailoring a regular to fit (needed a 44 short). Converted from Banks to BB several years ago. This was enough to send me back. read more

I've worn Brooks Brothers since I was a little 7yr old monster in penny loafers. I recently stopped in this store during their Corporate Discount event. My company offers us a discount and this sale doubled it. I was looking for an OCBD (Oxford Cloth Button-Down) in Pink and it had to be the one that's made in the USA -- Item# 001E. They didn't have any shirts that were made in America. I hate it when I go into a store expecting them to have a staple like this and then they try to sell me something else. I don't go into Bern's and have them tell me they're out of steak...and better yet...and then they try to sell me turkey instead. Seriously BB the OCBD should be a staple. It's like you not having any Repp Striped ties in store :) or those cool silk knot cufflinks. Sure I'll be back to BB but with a store that big I wish they'd focus on the BB basics instead of the Claudio del Vecchio fashion ca$h grab crap Euro Trash I've started to see creep in the Men's section. read more

My fiancee and I went in to this store today with the full expectation of buying a summer suit / shirt / tie for my wedding. After 30 minutes of walking around not one associate had asked me if I needed help. There were plenty free. The were happily talking to each other and other potential customers. I made eye contact with some. I looked around. I turned in circles. The one thing I will not do is beg for help. My only guess is that I didn't look to them like I deserved to be in their store because I have a couple tattoos and was wearing shorts and flip flops (it is a Saturday in Florida after all). As my fiancee and I were walking out one lady yelled across the store asking if I needed anything. I told her I did ... but I do not anymore. The associates at this store should learn to not judge a book by its cover. If you are like me and you want to feel valued as a customer I would recommend shopping elsewhere. Go to the Tommy Bahama down the street. They know what customer service means, I had a GREAT experience there and they earned $600 worth of my business today. read more

First and foremost, I would like to commend this Brooks Brothers location and all of its staff for exemplary service of the highest degree. In the three years I have frequented this location, I have received nothing but unfailingly superb service from every single associate. From the moment I first walked through the door, I was greeted warmly and made to feel at home. On every subsequent visit, I have been greeted by name, which showcases how this set of staff goes above and beyond to remember each and every one of its customers, offering them a consistent and quality experience during each visit. In short, I have never encountered such attention to detail as I have at this Brooks Brothers location, nor any other retail clothing shop. I have made multiple purchases here, including several made to measure items, and the workmanship and tailoring were unparalleled. The staff have been so knowledgeable as to remember my own measurements better than I can at times! Now that's exceptional. Returns and exchanges have been seamless. To the extent I ever had trouble ordering things online, the staff have been quick to remedy any issue I encountered, no questions asked. Secondly, I feel compelled to address some of the other reviews listed, which have been completely and entirely inconsistent with my many, many experiences at this store with many, many different associates. I would encourage future shoppers to interact with the staff here and solicit help if needed. Should you give them the opportunity, I assure you that your highest expectations will be exceeded. Were it possible, I would rate this location a full 10/5 stars. They are just that good. And while each and every associate has been stellar, I feel compelled to commend Ryan, Ron, Chris, and Maria by name for their wonderful kindness and service. You all are awesome. read more

Today i met the rudest salesperson in many years. I have shopped at this store for 3 1/2 years and spent thousands; I wear something from Brooks Bros everyday. Today, all I wanted was a replacement button for a sports coat. I entered the store and turned towards the alterations area, hoping someone was back there, as they often are. A woman stood to the left, 10 feet away, and ask what I needed. She told me to come over there, 10 feet away, and she would help me. That immediately struck me as odd...she would not approach me, the customer, but made me come to her. I walked over and said, "there usually someone over there, I thought I'd check". She said, "that's not true, you were sneaking in",,,who sneaks into a Brooks Bros...honestly! I looked her in eye and said, "I'll come back when you aren't working" and left. I lived in Germany for 4 years, and as soon as she called me over, to help me, instead of approaching me, and then tried twice to correct me, I had flashbacks...Germans know very little about customer service...too bad, i can walk to this store from my house, but as long as that rude woman is there, I can go elsewhere. read more