For a brand that has such limited recognition in the area, you would think that positive customer interaction would be top priority. However, you would be wrong. The staff at the Hyde Park location have a contemptuous attitude toward shoppers, especially those of different ethnicity or gender than their own. Shopping here feels hostile and exclusionary, more so if your questions are deemed inferior to the staff's experience or education: a fact they love to make you aware of to further demean you. I would recommend shopping anywhere else for your clothing needs in the surrounding 100 mile radius. Awful, awful people. Also, if you plan to arrive within the timeframe of the hours posted on Madewell's own website, throw that notion out of the window. The staff decide the hours they plan to be open on their own. I wonder how Madewell's corporate office would react knowing that sales goals are not being met due to staff locking the doors early so those same employees can go next door to imbibe alcohol until too impaired to conduct themselves in public. In summary, I would suggest anyone interested in women's fashion, look elsewhere at the many options Tampa and its surrounding areas have to offer. Unless you like abuse, then this place is for you. read more