DO NOT BOARD YOUR PET HERE. UNTREATED INJURIES AND MEDICAL NEGLECT.
I boarded my dog, Bugsy, at Brooklyn Unleashed for 10 days (April 8-20). I returned to find him in a horrific state: multiple bite wounds and punctures on his ears and muzzle, and a severe, painful UTI that was left completely untreated.
The most disturbing part is the medical evidence. I took him to the vet immediately, and the clinical report confirmed that the lacerations were in an active healing stage and already over 48 hours old at the time of pickup. This means the owner, Andrey Tevlin, and his staff watched my dog suffer with visible head injuries and a painful infection for days and NEVER NOTIFIED ME, despite their contract stating they would contact owners for medical situations.
My dog is now straining to urinate and requires over $2,800 in emergency medical care and X-rays because they failed to provide basic supervision or the "Duty of Care" they were paid for.
Andrey has gone silent and refused to take responsibility for the neglect that happened under his watch. I have already filed formal reports with the NYC Department of Health, the ASPCA, and am pursuing legal action in Small Claims Court.
Save yourself the heartbreak and your pet the pain--go anywhere else. This facility is unsafe, and the management is completely unresponsive to animal emergencies read more